We answer some common questions people have about investment and shareholding in Dignity.

How do I confirm the number of shares that I hold?

You should hold a share certificate and/or confirmation from your broker of your share transaction. If in doubt, please contact your broker or the Registrars.

Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
Tel: +44 (0)870 600 3970
Fax: +44 (0)870 600 3980
Alternatively, you can visit www.shareview.co.uk

How do I sell my shares or buy more?

Please contact your stockbroker or visit www.shareview.co.uk

Where should shareholders direct any questions?

Please contact our Company Secretary, Richard Portman.

Tel: +44 (0) 121 354 1557 
Email: richard.portman@dignityuk.co.uk

How many shares are in issue?

54,757,481

I have recently moved house/changed my name/lost my share certificates, who should I contact?

Please contact the Registrars who will be able to guide you through what you need to do.

Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
Tel: +44 (0)870 600 3970
Fax: +44 (0)870 600 3980

Alternatively, you can visit www.shareview.co.uk

How do I transfer shares to someone I know?

You can use a stock transfer form. Please contact the Registrars who will be able to guide you through what you need to do.

Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
Tel: +44 (0)870 600 3970
Fax: +44 (0)870 600 3980

Alternatively, you can visit www.shareview.co.uk

My partner/relative has died. What do I do about their shareholding?

Please contact the Registrars who will be able to guide you through what you need to do.

Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
Tel: +44 (0)870 600 3970
Fax: +44 (0)870 600 3980

Alternatively, you can visit www.shareview.co.uk

I have lost my dividend tax voucher. What should I do?

If you need a replacement voucher, please inform the Registrars who will be able to guide you through what you need to do.

Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
Tel: +44 (0)870 600 3970
Fax: +44 (0)870 600 3980

Alternatively, you can visit www.shareview.co.uk

How do I obtain a copy of the Annual Report and Accounts?

Shareholders are automatically sent a copy of the report and accounts. Please note that copies all our Annual Reports, Interim Reports and other published documents may be downloaded from this website. Simply visit our Results and reports page.

For hard copies please contact:
Richard Portman
Company Secretary
4 King Edwards Court 
King Edward Square 
Sutton Coldfield 
West Midlands 
B73 6AP
Tel: +44 (0)121 354 1557 
Fax: +44 (0)121 321 5644
Email: richard.portman@dignityuk.co.uk

When is the next Annual General Meeting?

Our AGM is usually held in June at the offices of DLA Piper UK LLP, Victoria Square House, Victoria Square, Birmingham B2 4DL. Take a look at our financial calendar to find out the date of the next AGM.

Where is the company's stock traded?

The official list of the London Stock Exchange.

What is the ticker symbol?

DTY

In which sector are the company's shares listed?

General Retailers and in the sub-sector Specialist Consumer Services.

When will the next dividend be paid?

Take a look at our financial calendar for further details.

In which sector are the company's shares listed?

General Retailers and in the sub-sector Specialist Consumer Services.

Who are the company's Registrars?

Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
Tel: +44 (0)870 600 3970
Fax: +44 (0)870 600 3980

Website: www.equiniti.com

Is there an employee share save scheme?

Yes.

Does the company have any shareholder concessions?

No.

How many employees does the company have?

Dignity employs over 2,450 staff as of 2012.

What are your main areas of business?

Dignity is Britain's largest single provider of funeral-related services. We own 690 funeral locations and operate 39 crematoria in the United Kingdom. We also have a strong market presence in pre-arranged funeral plans, where people plan and pay for their funeral in advance.

Funeral services

We operate a network of more than 690 funeral locations throughout the United Kingdom, trading under established local names. In 2011 we conducted 62,300 funerals, which represents approximately 11.3 per cent of estimated total deaths in Britain.

Crematoria

We operate 39 crematoria in England and Scotland and carried out 47,600 cremations in 2011, representing 8.8 per cent of estimated deaths in Britain. We are the largest single operator of crematoria in the UK.

Pre-arranged funeral plans

We have a strong market presence in the provision of pre-arranged funeral plans and work with a number of reputable affinity partners.

What do I do if I receive unsolicited investment advice?

Download our Warning to Shareholders document (PDF 0.13Mb) for advice on how to deal with unsolicited investment correspondence.

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