Our performance in 2018 was ahead of market expectations and following the significant decline in funeral market share witnessed in 2016 and 2017, our comparable funeral market share increased slightly in 2018. However, underlying operating profit decreased by 23 per cent to £80.2 million and average income per funeral reduced from £3,222 to £2,973 reflecting the radical change we have embarked on. The funeral mix continues to evolve in the light of new service offers and ongoing pricing trials and we have made good progress in identifying the best balance between price and service offer.

Please see below for an operational and financial summary of our three main business areas: funeral services, crematoria and pre-arranged funeral plans.

Group performance

Revenue £315.6 million

Revenue
(£million)

Bar chart displaying revenue in £s million from 2014 (268.9) to 2018 (315.6)

Revenue by area
(£million)

Pie chart displaying areas of revenue in £s million
  • Funeral services 214.9
  • Crematoria 78.0
  • Pre-arranged funeral plans 22.7

Underlying operating profit £80.2 million

Underlying operating profit
(£million)

Bar chart displaying underlying operating profit in £s million from 2013 (78.4) to 2018 (104.7)

Underlying operating profit by area*
(£million)

Pie chart displaying areas of operating profit in £ million
  • Funeral services 62.2
  • Crematoria 40.3
  • Pre-arranged funeral plans 2.8

*Excludes central overheads of £25.1 million

Underlying earnings per share 85.8 pence per share

Underlying earnings per share
(pence)

Bar chart displaying underlying earnings per share in pence from 2014 (85.8) to 2018 (86.4)

Funeral services

Revenue £214.9 million

Revenue
(£million)

Bar chart displaying revenue in £s million from 2014 (184.4) to 2018 (214.9)

Underlying operating profit £62.2 million

Underlying operating profit
(£million)

Bar chart displaying underlying operating profit in £s million from 2014 (66.3) to 2018 (62.2)

Crematoria

Revenue £78.0 million

Revenue
(£million)

Bar chart displaying revenue in £s million from 2013 (53.8) to 2018 (74.0)

Underlying operating profit £40.3 million

Underlying operating profit
(£million)

Bar chart displaying underlying operating profit in £s million from 2014 (29.1) to 2018 (40.3)

Pre-arranged funeral plans

Total active pre-arranged funeral plans 486,000

Total number of active pre-arranged funeral plans
(thousands)

Bar chart displaying Total number of active pre-arranged funeral plans from 2014 (348,000) to 2018 (486,000)

Underlying operating profit £2.8 million

Underlying operating profit
(£million)

Bar chart displaying underlying operating profit in £s million from 2014 (7.4) to 2018 (2.8)

Annual report

Read the 2018 Annual Report

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