Operating sustainably and responsibly is fundamental to delivering on our strategic objectives.


We believe that operating sustainably and responsibly is fundamental to creating long-term value. At the heart of our business is a commitment to doing the right thing: behaving ethically, working safely, reducing our environmental impact, attracting and developing our people and having a positive social impact in our communities.

Our objective is not only to provide and enhance the reputation of our company but also to promote and embed a culture of responsibility and performance that adds value to our clients, our people, our shareholders and the local communities we serve.

Our corporate responsibility activities are an important way for us to deliver upon our strategic objectives. We believe that the best way to attract a sustainable business is to act in the long-term interests of all our stakeholders, in addition to making a positive contribution to the communities in which we operate.

Governance, strategy and objectives

The Board places a high priority on attracting and retaining the right people as an integral part of our strategic objective of continuing to prioritise excellent client service which we believe will lead to organic growth. The Board is supported by a strong HR team who are dedicated to meeting the requirements of a growing company. This team is responsible for the integration of new staff and the development and welfare of people across the business.

Our Code of Conduct is reinforced by our Staff Handbook. This document ensures that we embed all new employees into the Dignity culture and reminds existing members of staff of the standards of behaviour and attitudes that are expected of them. The Code of Conduct is also published here www.dignityfuneralsplc.co.uk

We adhere to the Bribery and Corruption Act of 2010 and have policies and procedures to minimise the risk of bribery. This is also published on our corporate website and we have advised our suppliers that our Bribery Policy is available on that website.


At Dignity we are committed to our Code of Conduct and Ethics Policy which reflects the way we operate. All staff within Dignity are expected to act with integrity and treat people fairly, with courtesy and respect, be responsible, respect diversity and communicate openly.

Dignity continues to be identified by the FTSE Group in its FTSE4Good initiative as a company that is working towards environmental sustainability, developing positive relationships with stake holders and supporting universal human rights.

Modern Slavery Act

Dignity is compliant with the Modern Slavery Act of 2015 and we are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business.

To ensure that we are complaint we complete house audits; conduct spot checks and use labour monitoring and payroll systems. A revised version of our Chief Executive’s statement on the Modern Slavery Act can be found here www.dignityfuneralsplc.co.uk

Why CSR is important to Dignity

Promoting a culture of responsibility, working to the highest standards and practices, developing our people and delivering operational efficiencies form key elements of our values and business strategy.

Conducting our business responsibly enables us to meet our obligations to our stakeholders and delivers real business benefits by helping us create long-term value.

We define our reporting in terms of our workplace, the environment and communities in which we play an important part. We strive to improve the way we perform, manage and report on corporate social responsibility (CSR) matters across all aspects of our business.

What we believe in

What we are here to do:

  • To help people at one of the most difficult times in their lives.

How we do this:

  • With compassion, respect, openness and care.

What we want to be:

  • The company that everyone knows they can trust in their time of need.
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