W. Williams & Son Funeral Directors, Whitby

With our Unattended Funeral from £995 and our Attended Funeral from £1,995, our Whitby Funeral Directors will help arrange a fitting farewell for your loved one.
BASED ON 14 reviews
Rating 4.9

About our Whitby funeral home

W. Williams & Son Funeral Directors in Ellesmere Port has been providing outstanding funeral care since the 1870s. Our dedicated team is on hand to support you 24 hours a day.

Dating back to our founder, William Williams, our team has always grown up and lived in Cheshire, with strong ties to the community that they serve.

We understand our local families, and we know how important it is to provide an unparalleled quality of care. Our duty is to help you at this difficult time, treating you and your loved ones with compassion, kindness and respect.

You can expect our assistance every step of the way, as we offer 24 hour guidance throughout. Please feel free to call us at any time on 0151 355 6128.

What we offer

  • Advice and guidance at every step
  • Funeral arrangements tailored to your family’s needs
  • Local knowledge and expertise
  • Cremation at any local crematoria
  • Funerals for all faiths and cultures
  • Viewing of your loved one in our chapel of rest
  • Hearses, funeral vehicles and other bespoke transport
  • Memorial masonry and personalised tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List and Additional Options Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    The Unattended Funeral

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    The Unattended Funeral
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    Our costs from
    £1,995
    Plus £1,239 estimated third party costs
    Plus £1,239 estimated third party costs
    The Attended Funeral

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our costs from
    £1,995
    Plus £1,239 estimated third party costs
    Plus £1,239 estimated third party costs
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    The Attended Funeral
    Find Out More

Where to find us

Address

16 Chester Road
Whitby
Ellesmere Port CH65 6RU
GB

Directions and Parking

We are located a few shops down from Morrisons in Whitby.

You can park opposite our funeral home.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 0151 355 6128

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

4.9
Rating 4.9
based on 14 reviews
Rating 5.0
My initial appointment with the member of staff at the office could have been more professional,not what I expected, however I was very pleased with how things went on the day, it was very smooth and professionally done. A lovely touch was the photograph which was placed in the back window of the herse and beside the coffin at the crematorium. It was a really nice touch which I hadn't expected. Very pleased with everything.
Rating 5.0
When my younger brother died suddenly it was so unexpected and I was wondering what to do first! However after talking to Kate at W Williams on a long phone call initially everything I’d worried about disappeared as they actually arranged everything for me and it was such a relief. We had a Civil Celibrant, Mandy, who delivered a lovely service at the graveside to immediate family only and this final touch took away a lot of the pain one feels at a larger family funeral. I couldn’t have been happier! Catherine James.
Response from W. Williams & Son Funeral Directors
Thank you for leaving a review online for W. Williams & Son Funeral Directors. I am glad that we were able to provide you with the dignity and respect needed at this time and that you confided in us as a team to take care of your loved one.
Rating 5.0
Perfect in every way- Kindness and consideration given by all staff both in the office and from the Attendants at the actual Funeral. Very very impressed at the personal touch.
Thank you so much
Would not hesitate to refer this company to friends. Would have given 10 stars if possible.
Response from W. Williams & Son Funeral Directors
I am pleased to hear that our team were so kind and caring to your family. Thank you for an exceptional review, your feedback is valued.
Rating 5.0
From start to finish the process was made simple.
Kate in the office was fantastic, kind and very efficient. She gave me great advice about all the things i would need to book or order and that was a great help as i had never had to organise a funeral before.
On the day of the funeral all the pallbearers were lovely, and a big thank you to Andy for being so lovely.
Response from W. Williams & Son Funeral Directors
We always appreciate receiving comments, it enables us to provide the right care for each family. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 5.0
Every question we asked was answered - every request we made was done. Even when a call was answered out of district it was dealt with. At a time you are not on top form, all the staff were understanding.Would recommend, without hesitation. Lovely people.
Response from W. Williams & Son Funeral Directors
Your kind words mean a great deal to the team who always work very hard to deliver great care. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 5.0
Very thoughtful and compassionate service for all of the team from start to finish nothing was too much trouble
Response from W. Williams & Son Funeral Directors
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be.
Rating 5.0
It was all we asked for, communication was excellent and the staff were very supportive and helpful.
Response from W. Williams & Son Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
All of the staff that I came into contact with were outstanding, genuine, respectful and caring. They helped in every single way they could and went above all obligations they may have for me and my family and most importantly my Dad.

Unfortunately, my Dad was diagnosed with a brain tumour on the 25th September 2019 and we lost him on the 29th November 2019 at just 59. We cared for him at home and he passed in peace and love with us.

I never thought I would ever have to speak and arrange anything whilst my Dad was still alive, but as he was at home with us when the time came we knew we would need someone to call. I spoke with Rob who shares the same name as my Dad and he was amazing and so kind and caring to my situation. He even said I hope to not hear from you for years and years to come, and that, at that time was a wonderful thing for me to hear. I was advised of what I needed to do should the time come and didn't feel so alone and scared.

When the time came, we met Mark for the first time and he was an absolute gentleman, so respectful to my Dad and I knew he cared and he looked after him and I trusted him and knew my Dad would have liked him too.

Kate the lady in the office was fabulous, she was honest and answered all questions truthfully. My Dad was such an amazing character such a nice, kind and gentle soul, always happy and laughing and she helped us in giving him exactly the funeral service that he deserved. (She also has a beautiful telephone voice!).

The lady who looked after my Dad, please forgive me if I'm wrong I'm sure it was Sue, she spoke to me so kindly when I called to see how he was. She looked after my Dad and washed his hair, he loved being pampered, she went to extreme lengths to make sure he was looked after and I will never forget what you did for me, she even played the Beatles for him when she learned how much he loved music and Dad would of loved that.

I cannot thank you all enough for everything you did for us, If I could give more stars then I would, amazing team of dedicated compassionate staff. The only people I would have trusted with my beautiful Dad.
Response from W. Williams & Son Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us and your comments allow us to make sure that we are providing the highest level of support to our families. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Rating 5.0
I was very very pleased with the service provided by W. Williams & Son Funeral Directors,
in every aspect, so i wish to thank them all for their very kind attention to detail.
Again, thank you all.

Regards.
Mr. Philip David Brown.
Response from W. Williams & Son Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am happy that you confided in us as a team to take care of your loved one.
Rating 5.0
EXCELLENT DIGNIFIED SERVICE THROUGHOUT
Response from W. Williams & Son Funeral Directors
Thank you for your 5* review.
Rating 5.0
We cannot speak too highly of the wonderful service we received. It felt as though the staff were more like friends than strangers so caring and supportive they helped us all get through a very traumatic and emotional time. They ensured that we got the funeral that my father wanted. Thank you to each and every one of you Team Williams for your wonderful and caring support.
Response from W. Williams & Son Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. I am glad that our staff went above and beyond to deliver the service you expected.
Rating 5.0
Very professional and compassionate. Treated my father with the upmost of respect from start to finish.
Response from W. Williams & Son Funeral Directors
We are grateful of receiving your online review. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
We would like to thank Andy and all his colleagues at W. Williams for their caring and professional handling of my father's funeral. From beginning to end they were supportive, helpful and approachable. We never felt rushed into making any decisions and they made a very difficult time easier to cope with. Thank you once again for your friendly, patient and expert approach.
Response from W. Williams & Son Funeral Directors
Thank you for taking the time to send your online review to us. I am glad we were able to provide you with the support and guidance needed and make things easier for you at such a difficult time.
Rating 4.0
Dignity and Williams & sons were caring and understanding at all times. Talking us through the process at every step and spending the time to explain if we needed clarification. Would recommend to anyone.
Response from W. Williams & Son Funeral Directors
Thank you for posting your online review. I am pleased to hear that our team were so kind and caring to your family and that all of the arrangements were carried out to your satisfaction.
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