W. Williams & Son Funeral Directors, Whitby

Our Whitby Funeral Directors can provide a meaningful funeral now for your family and an additional memorial or commemorative service later once everyone can be together again.
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24 hours a day
Reviews
Rating 4.8
based on 7 reviews

About our Whitby funeral home

On the outskirts of Chester and in the heart of Ellesmere Port, W. Williams & Son Funeral Directors have been providing the local communities with an outstanding standard of funeral care since the 1870s. Dating all the way back to our founder, William Williams, our team have always grown up and lived in Cheshire, with strong ties and a wealth of knowledge of the community they love.

We understand the community, which is why it’s important to us to give an unparalleled quality of service without compromise. It’s our duty to treat your loved one with compassion, respect and the dignity they deserve. We can create all types of funerals, whether you would like something traditional or a colourful celebration of life.

We are with you every step of the way during this difficult time, which is why we offer 24 hour support and guidance from our dedicated compassionate team. Please give us a call without hesitation so we can help.

What we offer

  • The option of a dignified funeral now and memorial service later
  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our Funeral Service

  • Full Service Funeral

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.
    Our costs from
    £1,640
    Current restrictions might mean that you can’t have a funeral today how you imagined it to be. However, we can still provide a dignified and meaningful funeral now and a memorial or commemorative service later.Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    Full Service Funeral in Ellesmere Port Image

    Full Service FuneralOur costs from £1,640

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 0151 355 6128, or read more about our dignified funeral now, and service later.

Where to find us

Address

16 Chester Road
Whitby
Ellesmere Port CH65 6RU
GB

Directions and Parking

We are located a few shops down from Morrisons in Whitby.

There is car parking available opposite the funeral home.

Funeral Home Opening Times

Our staff are available 24 hours a day on 0151 355 6128 if you require our services outside of these hours.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

4.8
Rating 4.8
based on 7 reviews
Rating 5.0
All of the staff that I came into contact with were outstanding, genuine, respectful and caring. They helped in every single way they could and went above all obligations they may have for me and my family and most importantly my Dad.

Unfortunately, my Dad was diagnosed with a brain tumour on the 25th September 2019 and we lost him on the 29th November 2019 at just 59. We cared for him at home and he passed in peace and love with us.

I never thought I would ever have to speak and arrange anything whilst my Dad was still alive, but as he was at home with us when the time came we knew we would need someone to call. I spoke with Rob who shares the same name as my Dad and he was amazing and so kind and caring to my situation. He even said I hope to not hear from you for years and years to come, and that, at that time was a wonderful thing for me to hear. I was advised of what I needed to do should the time come and didn't feel so alone and scared.

When the time came, we met Mark for the first time and he was an absolute gentleman, so respectful to my Dad and I knew he cared and he looked after him and I trusted him and knew my Dad would have liked him too.

Kate the lady in the office was fabulous, she was honest and answered all questions truthfully. My Dad was such an amazing character such a nice, kind and gentle soul, always happy and laughing and she helped us in giving him exactly the funeral service that he deserved. (She also has a beautiful telephone voice!).

The lady who looked after my Dad, please forgive me if I'm wrong I'm sure it was Sue, she spoke to me so kindly when I called to see how he was. She looked after my Dad and washed his hair, he loved being pampered, she went to extreme lengths to make sure he was looked after and I will never forget what you did for me, she even played the Beatles for him when she learned how much he loved music and Dad would of loved that.

I cannot thank you all enough for everything you did for us, If I could give more stars then I would, amazing team of dedicated compassionate staff. The only people I would have trusted with my beautiful Dad.
Response from W. Williams & Son Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us and your comments allow us to make sure that we are providing the highest level of support to our families. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Rating 5.0
I was very very pleased with the service provided by W. Williams & Son Funeral Directors,
in every aspect, so i wish to thank them all for their very kind attention to detail.
Again, thank you all.

Regards.
Mr. Philip David Brown.
Response from W. Williams & Son Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am happy that you confided in us as a team to take care of your loved one.
Rating 5.0
EXCELLENT DIGNIFIED SERVICE THROUGHOUT
Response from W. Williams & Son Funeral Directors
Thank you for your 5* review.
Rating 5.0
We cannot speak too highly of the wonderful service we received. It felt as though the staff were more like friends than strangers so caring and supportive they helped us all get through a very traumatic and emotional time. They ensured that we got the funeral that my father wanted. Thank you to each and every one of you Team Williams for your wonderful and caring support.
Response from W. Williams & Son Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. I am glad that our staff went above and beyond to deliver the service you expected.
Rating 5.0
Very professional and compassionate. Treated my father with the upmost of respect from start to finish.
Response from W. Williams & Son Funeral Directors
We are grateful of receiving your online review. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
We would like to thank Andy and all his colleagues at W. Williams for their caring and professional handling of my father's funeral. From beginning to end they were supportive, helpful and approachable. We never felt rushed into making any decisions and they made a very difficult time easier to cope with. Thank you once again for your friendly, patient and expert approach.
Response from W. Williams & Son Funeral Directors
Thank you for taking the time to send your online review to us. I am glad we were able to provide you with the support and guidance needed and make things easier for you at such a difficult time.
Rating 4.0
Dignity and Williams & sons were caring and understanding at all times. Talking us through the process at every step and spending the time to explain if we needed clarification. Would recommend to anyone.
Response from W. Williams & Son Funeral Directors
Thank you for posting your online review. I am pleased to hear that our team were so kind and caring to your family and that all of the arrangements were carried out to your satisfaction.
Displaying reviews 1 - 2 out of the 7 most recent