W. Williams & Son Funeral Directors, Whitby
We take the greatest care as we look after the families of Ellesmere Port.
About our Whitby funeral home
On the outskirts of Chester and in the heart of Ellesmere Port, W. Williams & Son Funeral Directors have been providing the local communities with an outstanding standard of funeral care since the 1870s. Dating all the way back to our founder, William Williams, our team have always grown up and lived in Cheshire, with strong ties and a wealth of knowledge of the community they love.
We understand the community, which is why it’s important to us to give an unparalleled quality of service without compromise. It’s our duty to treat your loved one with compassion, respect and the dignity they deserve. We can create all types of funerals, whether you would like something traditional or a colourful celebration of life.
We are with you every step of the way during this difficult time, which is why we offer 24 hour support and guidance from our dedicated compassionate team. Please give us a call without hesitation so we can help.
We understand the community, which is why it’s important to us to give an unparalleled quality of service without compromise. It’s our duty to treat your loved one with compassion, respect and the dignity they deserve. We can create all types of funerals, whether you would like something traditional or a colourful celebration of life.
We are with you every step of the way during this difficult time, which is why we offer 24 hour support and guidance from our dedicated compassionate team. Please give us a call without hesitation so we can help.
What we offer
- Advice and guidance at every step, including registering the death
- Arrangements that are tailored to meet your family's needs
- Local expertise and knowledge
- Cremation or burial at any local crematorium or burial site
- Funeral services of all faiths and cultures
- Viewing of the deceased in the chapel of rest
- Hearses, funeral vehicles and bespoke transport options
- Memorials and tributes
- Prepaid funeral plans
Funeral Services with distinction
We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
Our funeral services
With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have unlimited choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
Full Service Funeral in Ellesmere Port, from £1,640
Where to find us
Address
16 Chester Road
Whitby
Ellesmere Port CH65 6RU
GB
Directions and Parking
We are located a few shops down from Morrisons in Whitby.
There is car parking available opposite the funeral home.
There is car parking available opposite the funeral home.
Funeral Home Opening Times
Our staff are available 24 hours a day on 0151 355 6128 if you require our services outside of these hours.
| Day of the Week | Hours |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Supporting you along the way
We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.
What to do when someone dies
It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.Find out more
Planning a funeral
Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.Find out more
The day of the funeral
This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.Find out more
Frequently asked questions
- When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.Learn More:
- You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.
- Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.Learn More:
- If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.Learn More:
- Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.Learn More:
Reviews of our services
based on 7 reviews
January 30, 2020
Rating 5.0
All of the staff that I came into contact with were outstanding, genuine, respectful and caring. They helped in every single way they could and went above all obligations they may have for me and my family and most importantly my Dad.
Unfortunately, my Dad was diagnosed with a brain tumour on the 25th September 2019 and we lost him on the 29th November 2019 at just 59. We cared for him at home and he passed in peace and love with us.
I never thought I would ever have to speak and arrange anything whilst my Dad was still alive, but as he was at home with us when the time came we knew we would need someone to call. I spoke with Rob who shares the same name as my Dad and he was amazing and so kind and caring to my situation. He even said I hope to not hear from you for years and years to come, and that, at that time was a wonderful thing for me to hear. I was advised of what I needed to do should the time come and didn't feel so alone and scared.
When the time came, we met Mark for the first time and he was an absolute gentleman, so respectful to my Dad and I knew he cared and he looked after him and I trusted him and knew my Dad would have liked him too.
Kate the lady in the office was fabulous, she was honest and answered all questions truthfully. My Dad was such an amazing character such a nice, kind and gentle soul, always happy and laughing and she helped us in giving him exactly the funeral service that he deserved. (She also has a beautiful telephone voice!).
The lady who looked after my Dad, please forgive me if I'm wrong I'm sure it was Sue, she spoke to me so kindly when I called to see how he was. She looked after my Dad and washed his hair, he loved being pampered, she went to extreme lengths to make sure he was looked after and I will never forget what you did for me, she even played the Beatles for him when she learned how much he loved music and Dad would of loved that.
I cannot thank you all enough for everything you did for us, If I could give more stars then I would, amazing team of dedicated compassionate staff. The only people I would have trusted with my beautiful Dad.
Unfortunately, my Dad was diagnosed with a brain tumour on the 25th September 2019 and we lost him on the 29th November 2019 at just 59. We cared for him at home and he passed in peace and love with us.
I never thought I would ever have to speak and arrange anything whilst my Dad was still alive, but as he was at home with us when the time came we knew we would need someone to call. I spoke with Rob who shares the same name as my Dad and he was amazing and so kind and caring to my situation. He even said I hope to not hear from you for years and years to come, and that, at that time was a wonderful thing for me to hear. I was advised of what I needed to do should the time come and didn't feel so alone and scared.
When the time came, we met Mark for the first time and he was an absolute gentleman, so respectful to my Dad and I knew he cared and he looked after him and I trusted him and knew my Dad would have liked him too.
Kate the lady in the office was fabulous, she was honest and answered all questions truthfully. My Dad was such an amazing character such a nice, kind and gentle soul, always happy and laughing and she helped us in giving him exactly the funeral service that he deserved. (She also has a beautiful telephone voice!).
The lady who looked after my Dad, please forgive me if I'm wrong I'm sure it was Sue, she spoke to me so kindly when I called to see how he was. She looked after my Dad and washed his hair, he loved being pampered, she went to extreme lengths to make sure he was looked after and I will never forget what you did for me, she even played the Beatles for him when she learned how much he loved music and Dad would of loved that.
I cannot thank you all enough for everything you did for us, If I could give more stars then I would, amazing team of dedicated compassionate staff. The only people I would have trusted with my beautiful Dad.
Response from W. Williams & Son Funeral Directors
January 31, 2020
Thank you for taking the time to send us your online review. Your feedback is always valuable to us and your comments allow us to make sure that we are providing the highest level of support to our families. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
November 27, 2019
Rating 5.0
I was very very pleased with the service provided by W. Williams & Son Funeral Directors,
in every aspect, so i wish to thank them all for their very kind attention to detail.
Again, thank you all.
Regards.
Mr. Philip David Brown.
in every aspect, so i wish to thank them all for their very kind attention to detail.
Again, thank you all.
Regards.
Mr. Philip David Brown.
Response from W. Williams & Son Funeral Directors
November 28, 2019
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am happy that you confided in us as a team to take care of your loved one.
November 6, 2019
Rating 5.0
EXCELLENT DIGNIFIED SERVICE THROUGHOUT
Response from W. Williams & Son Funeral Directors
November 7, 2019
Thank you for your 5* review.
September 4, 2019
Rating 5.0
We cannot speak too highly of the wonderful service we received. It felt as though the staff were more like friends than strangers so caring and supportive they helped us all get through a very traumatic and emotional time. They ensured that we got the funeral that my father wanted. Thank you to each and every one of you Team Williams for your wonderful and caring support.
Response from W. Williams & Son Funeral Directors
September 5, 2019
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. I am glad that our staff went above and beyond to deliver the service you expected.
August 19, 2019
Rating 5.0
Very professional and compassionate. Treated my father with the upmost of respect from start to finish.
Response from W. Williams & Son Funeral Directors
August 20, 2019
We are grateful of receiving your online review. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
July 15, 2019
Rating 5.0
We would like to thank Andy and all his colleagues at W. Williams for their caring and professional handling of my father's funeral. From beginning to end they were supportive, helpful and approachable. We never felt rushed into making any decisions and they made a very difficult time easier to cope with. Thank you once again for your friendly, patient and expert approach.
Response from W. Williams & Son Funeral Directors
July 16, 2019
Thank you for taking the time to send your online review to us. I am glad we were able to provide you with the support and guidance needed and make things easier for you at such a difficult time.
May 24, 2019
Rating 4.0
Dignity and Williams & sons were caring and understanding at all times. Talking us through the process at every step and spending the time to explain if we needed clarification. Would recommend to anyone.
Response from W. Williams & Son Funeral Directors
May 24, 2019
Thank you for posting your online review. I am pleased to hear that our team were so kind and caring to your family and that all of the arrangements were carried out to your satisfaction.
Displaying reviews 1 - 2 out of the 7 most recent
