Mason's Funeral Directors, Hartlepool
About our Hartlepool funeral home
We are also specialist memorial consultants, and we offer an array of unique memorials that pay tribute to the memories and life of your loved one.
Our funeral home has six chapels of rest, which you can use to spend time alone with your loved one before the funeral. The building is tastefully decorated, and designed to cater for you when making the funeral arrangements.
You can get in touch with us 24 hours a day, so please give us a call as soon as you need our assistance.
What we offer
- Advice and guidance at every step, including registering the death
- Arrangements that are tailored to meet your family's needs
- Local expertise and knowledge
- Cremation or burial at any local crematorium or burial site
- Funeral services of all faiths and cultures
- Viewing of the deceased in the chapel of rest
- Hearses, funeral vehicles and bespoke transport options
- Memorials and tributes
- Prepaid funeral plans
Funeral Services with distinction
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
Our funeral services
If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.
View our Standardised Price List and Additional Options Price List.
The Unattended FuneralWe will help you arrange a simple funeral consisting of a direct cremation without mourners present.Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.Find out more
The Unattended FuneralWe will help you arrange a simple funeral consisting of a direct cremation without mourners present.Our costs from£995Includes all necessary third party costsIncludes all necessary third party costsOur Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
The Attended FuneralA fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.Find out more
The Attended FuneralA fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.Our costs from£1,995Plus £1,128 estimated third party costsPlus £1,128 estimated third party costs
Where to find us
Directions and Parking
There is car parking available on surrounding streets.
Funeral Home Opening Times
|Day of the Week||Hours|
|Monday||09:00 - 17:00|
|Tuesday||09:00 - 17:00|
|Wednesday||09:00 - 17:00|
|Thursday||09:00 - 17:00|
|Friday||09:00 - 17:00|
24 Hour Availability
Supporting you along the way
What to do when someone diesIt’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.Find out more
Planning a funeralOur guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.Find out more
The day of the funeralThis guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.Find out more
Frequently asked questions
When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.
You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.
Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.
If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.
Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.
Reviews of our services
Efficient professional services provided at a reasonable cost by caring, thoughtful people who guide you gently through the whole process from start to finish.
I highly recommend them to you.
Everything was explained fully.
All our requests were met.
Family dealt with in a caring manner throughout.
My wife was treated with the utmost dignity & attention to every detail.
You even provided a sunny,calm day.
The support was outstanding from start to finish, even down to the after support I am still receiving. Everything they did was filled with compassion and understanding of what you are going through. As with everyone you are going through the stages of grief and it's so overwhelming but with the support we as a family recieved it made the process less painful. Our special thanks goes to Terry. I could not have got through it without him. He has such a commitment to his job, ensuring that the process is the least painful for families that due to his kindness I have even took out a dignity plan. All the team are very friendly and commitment to their job role. Thank you all so much.
Tracey explained everything that we needed to know regarding arranging our mums funeral in detail and she made the whole process seem less painful, showing a warm empathy with me and my family, which I will never forget. Even though me and my family live almost three hundred miles away, Tracey and her colleague Terry, maintained regular phone contact with me, sorting out the final details for the funeral arrangements.
The funeral for mum, was held both professionally and with dignity and respect. My family and friends commented on the day about the way that the Mason’s staff had presented themselves during the service and how they had helped and spoken with them.
The warmth and professionalism of Tracey and her colleagues at Mason’s provided me and my family much comfort at the time of our loss. I will forever be thankful for all of the help and kindness that they offered me and my family.
I would therefore have no hesitation in recommending Mason’s Funeral Directors.