Mason's Funeral Directors

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01429 86202101429 862021
Dignified Funerals From
£1,995
5.0
Rating 5.0
Based on 23 Reviews
Mason's Funeral Directors in Hartlepool

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A funeral director opening a hearse door | Dignity Funerals

About Us

Mason's Funeral Directors in Hartlepool, County Durham, are here to help you during your time of need. We will organise a dignified, respectful funeral for your loved one, making the arrangements on your behalf.

We are also specialist memorial consultants, and we offer an array of unique memorials that pay tribute to the memories and life of your loved one.

Our funeral home has six chapels of rest, which you can use to spend time alone with your loved one before the funeral. The building is tastefully decorated, and designed to cater for you when making the funeral arrangements.

You can get in touch with us 24 hours a day, so please give us a call as soon as you need our assistance.

What We Offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans

Our Services

At Mason's Funeral Directors, we understand how special life is with those that you love. For us, every funeral is unique and personal. We have a service to fulfil every wish, with every detail carried out with the same uncompromising quality of care. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral. If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
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Full Service Funeral

Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
Our costs from
£3,545
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Simple Funeral

A complete funeral service for a lower cost, delivered with complete compassion and care.

This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
Our costs from
£1,995
Find Out More

Why choose us?

Funeral services with distinction

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Dignified funeral from £1,995 + third party costs
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Providing the highest standards of care
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Expert professionals available 24 hours a day
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High quality facilities

Where to find us

Address

129 Park Road Hartlepool TS26 9HT GB

Parking and Directions

There is car parking available on surrounding streets.
We are located on the junction of Park Road and Osbourne Road, opposite the jewellers.

OPENING HOURS

Our staff are available 24 hours a day on 01429 862021 if you require our services outside of these hours.

VISITING HOURS

Day of the WeekHours
Mon09:00 - 17:00
Tue09:00 - 17:00
Wed09:00 - 17:00
Thu09:00 - 17:00
Fri09:00 - 17:00
SatClosed
SunClosed

Supporting you along the way

What to do when someone dies

What to do when someone dies

It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.
Find Out More
Planning a funeral

Planning a funeral

Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.
Find Out More
The funeral service

The day of the funeral

This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.
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After the funeral

After the funeral

Once the funeral has taken place, there are still a number of things you may need to take care of. From choosing the perfect memorial to dealing with legal matters, we'll offer all the support you need after the funeral.
Find Out More

Reviews of our services

5.0
Rating 5.0
based on 23 Reviews
  • 5.0
    Rating 5.0
    A funeral director who understood our requirements and provided a very compassionate service.
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for posting your review online. I am pleased that you were so well looked after by our team and that all of your wishes and requirements were carried out as you had requested.
  • 5.0
    Rating 5.0
    An amazing service was provided by the company, highly recommend and everything done to mine and my late dad's wishes. Cannot fault the service at all. A well deserved 5 stars.
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for taking the time to complete the online review. I am pleased that the arrangements for your Father were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    I truly believe that the service provided by Mason's Funeral Directors was second to none. Their help and professionalism really was brilliant. I thank you from the bottom of my heart because at a difficult time your assistance was very beneficial.
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for the kind comments posted on your online review. I am pleased that we were able to look after you and your family at this difficult time.
  • 5.0
    Rating 5.0
    Excellent professional, efficient and thorough, have used them before and no doubt will use them again!
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for posting your review online. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    I was thoroughly satisfied with Mason's handling of my late fathers funeral. All of the staff were very professional in every aspect of the funeral arrangements and at the same time genuinely sympathetic and sensitive. I cannot recommend the highly enough.
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for taking the time to complete the online review. I am pleased that the arrangements for your Father were carried out to your satisfaction and that you were so well looked after by our team.
  • 5.0
    Rating 5.0
    Everyone associated with Masons were so caring and could not have done any more to make things easier,they were brilliant.
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for taking the time to complete the online review. I am glad that we were able to provide you with the care and support needed and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    Professional, friendly and all staff went that extra mile😊
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for the comments left as part of your online review. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    Masons provided a superb service and my mother's funeral was conducted with great respect and dignity, and almost military precision.

    Sincere thanks
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for sharing your experience with us on your online review. I am glad we were able to provide you with the support and guidance needed and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    First class service. Every detail was taken care of in an empathic manner.
    All the staff were so helpful, but especially our funeral director, she went above and beyond at this very difficult time
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for taking the time to send your online review to us. I am pleased that we provided the highest level of care and guidance for you and your family and that we were able to make things a little easier for you at such a difficult time.
  • 5.0
    Rating 5.0
    Exceptional service and caring staff listened to our wishes and advised us of options would recommend Masons to everyone . NOthing been to much trouble A very professional services . By professional staff
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for the kind comments posted on your online review. I am glad that we were able to provide you with the care and support needed at this time and that all of your wishes and requirements were carried out by the team as you had requested.
  • 5.0
    Rating 5.0
    Faultless service from start to finish
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for posting your review online. I am pleased that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    The service my family and I received during our recent bereavement was amazing. Thankfully our Mam had a prepaid funeral plan which she had arranged herself with a member of staff from Masons. Together they had ensured that everything Mam wanted would be covered which gave her peace of mind and made things incredibly easy for us when the time came.
    My experience of the service we received was also fantastic. The empathy and kindness shown to us by Damon was exceptional. Nothing was too much trouble and Damon worked hard to ensure that the send off we wanted for our Mam went ahead without a hitch. He kept us informed throughout the process and added little touches which we had not thought of but which meant a lot to us afterwards. Thank you so much for all of your support, professionalism and for ensuring that our Mam got the send off she deserved.
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for taking the time to send your online review to us. I am pleased that we were able to look after you and your family at this difficult time and that the arrangements for your Mother were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    the staff who dealt with our mothers funeral did so with kindness and in a very helpful manner
    5 star
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for your online review. I am pleased that the arrangements for your Mother were carried out to your satisfaction and that you were so well looked after by our team.
  • 5.0
    Rating 5.0
    Tracey the funeral Director really looked after our family and met our expectations she went above and beyond the call of duty nothing was to much. Kevin leafly who did the service if I didn’t know I’d if said he was like family he came across very sincere I would highly recommend this company to anyone xx
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for the kind comments posted on your online review. I am pleased that we were able to look after you and your family at this difficult time and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    Couldn’t ask for anything more they really looked after my Mother and me.
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for posting your review online. I am glad that we were able to provide you with the care and support needed at this time.
  • 5.0
    Rating 5.0
    Very professional Damon couldn't do enough for us
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for posting your review online. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    Every detail that we as a family wanted to incorporate in mams funeral was done with compassion, dignity and respect. Tracy was brilliant. We appreciated her guidance through this difficult time for us. Thank you for everything Masons have done. A. Waterman and family.
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for taking the time to complete the online review. I am pleased that we were able to look after you and your family at this difficult time and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    Tracey at Mason in Hartlepool assisted with my brothers funeral and I feel she went beyond helping . I felt as it was a close and dear friend guiding me through the arrangements(I had not met her till my first appointment). I am obviously hoping not to need to use Madons again but in the Sad event that I did I would know beyond doubt that the I would be guided through with the same professional and very supportive attention...
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for the kind comments posted on your online review. I am glad that all of your wishes and requirements were carried out by the team as you had requested and that we were able to provide you with the care and support needed at this time.
  • 5.0
    Rating 5.0
    From first contact we received friendly , compassionate and efficient service .
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for taking the time to complete the online review. I am pleased that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    Every detail was meticulously followed by Tracey and her support to ourselves was greatly appreciated. Our beloved brother in law's wishes were carried out to the letter with the utmost care and dignity. Thankyou.
    Dignity Funeral logo
    Response on behalf of Mason's Funeral Directors
    Thank you for the kind comments posted on your online review. I am pleased that you were so well looked after by our team and that all of your wishes and requirements were carried out as you had requested.