COVID-19
Francis Chappell & Sons Funeral Directors, Bexleyheath
Our Bexleyheath Funeral Directors can provide a meaningful funeral now for your family and an additional memorial or commemorative service later once everyone can be together again.
Where to find us
Call us on
020 8303 4777BASED ON 22 reviews
Rating 4.9
About our Bexleyheath funeral home
At Francis Chappell & Sons Funeral Directors, we believe that life with those we love is deeply personal, and that a funeral should reflect this. That is why we are committed to helping our local community arrange fitting farewells. We help families celebrate their loved one's lives in a meaningful way.
Our warm, welcoming and tastefully decorated funeral home has been recently refurbished to help you feel comfortable when visiting us. We have two private chapels of rest where you can spend time alone with your loved one in the time before the funeral.
You can reach us 24 hours a day, so please get in touch as soon as you need us. Our dedicated funeral professionals are here to give you our full support, to help make things easier for you.
We are here for you, every step of the way. Please call us today on 020 8303 4777 at any hour.
Our warm, welcoming and tastefully decorated funeral home has been recently refurbished to help you feel comfortable when visiting us. We have two private chapels of rest where you can spend time alone with your loved one in the time before the funeral.
You can reach us 24 hours a day, so please get in touch as soon as you need us. Our dedicated funeral professionals are here to give you our full support, to help make things easier for you.
We are here for you, every step of the way. Please call us today on 020 8303 4777 at any hour.
What we offer
- The option of a dignified funeral now and memorial service later
- Advice and guidance at every step, including registering the death
- Arrangements that are tailored to meet your family's needs
- Local expertise and knowledge
- Cremation or burial at any local crematorium or burial site
- Funeral services of all faiths and cultures
- Viewing of the deceased in the chapel of rest
- Hearses, funeral vehicles and bespoke transport options
- Memorials and tributes
- Prepaid funeral plans
Funeral Services with distinction
We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
Our funeral services
With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
Full Service Funeral
Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.Our costs from£3,545Current restrictions might mean that you can’t have a funeral today how you imagined it to be. However, we can still provide a dignified and meaningful funeral now and a memorial or commemorative service later.Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.![Full Service Funeral in Bexleyheath Image]()
Full Service FuneralOur costs from £3,545
Simple Funeral Service in Bexleyheath
A complete funeral service for a lower cost, delivered with complete compassion and care.Our costs from£1,995This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.![Simple Funeral Service in Bexleyheath Image]()
Simple Funeral Service in BexleyheathOur costs from £1,995
Where to find us
Address
217 Broadway
Bexleyheath DA6 7EJ
GB
Directions and Parking
We are opposite the job centre.
There is a space in front of the funeral home, and paid parking nearby costing 60 pence for 30 minutes and £3 for two to four hours. Cards are accepted.
There is a space in front of the funeral home, and paid parking nearby costing 60 pence for 30 minutes and £3 for two to four hours. Cards are accepted.
Funeral Home Opening Times
Outside of normal hours, visits can be made by appointment only.
| Day of the Week | Hours |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | Closed |
24 Hour Availability
Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 020 8303 4777Supporting you along the way
We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.
![What to do when someone dies]()
What to do when someone dies
Our step-by-step guide will carefully explain everything you need to do after losing a loved one. You can also get in touch with your local Dignity funeral director in Bexleyheath for advice and guidance on what to do when someone dies.Find out more![Planning a funeral]()
Planning a funeral
Our guide on Planning a Funeral is here to explain the process of arranging a funeral, so you can know what to expect and the choices you will have to make. Our Dignity funeral directors will be here to help you plan the service.Find out more![The funeral service]()
The day of the funeral
This guide covers what will happen during the funeral service itself, such as the funeral procession, funeral service, committal service and the wake. Our dedicated team will be here to help you through every step of the journey.Find out more
Frequently asked questions
When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.
You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.
Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.
If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.
Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.
Reviews of our services
based on 22 reviews
March 26, 2021
Rating 5.0
The service I received during such a difficult time was superb. Everything before, during and after was first class. I would highly recommend Francis Chappell.
Five star service.
Five star service.
Response from Francis Chappell & Sons Funeral Directors
March 26, 2021
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. Your feedback is so valuable and I am glad the team were there to privide guidance and support.
March 24, 2021
Rating 5.0
I cannot thank Francis Chappell enough for all their help and support throughout a recent double bereavement. Margaret managed both funerals form start to finish, not only efficiently, but with great sympathy and understanding. I was updated on progress on a regular basis and always with great care and consideration.
On the day of the joint funerals Lee and the team of undertakers were absolutely superb. It was all conducted with total dignity and respect and they took such good care and attention to ensure that all went smoothly on the day. Lee explained everything very carefully and with great kindness.
A truly exceptional service which helped enormously on such a sad day. I am really so very grateful for everything
On the day of the joint funerals Lee and the team of undertakers were absolutely superb. It was all conducted with total dignity and respect and they took such good care and attention to ensure that all went smoothly on the day. Lee explained everything very carefully and with great kindness.
A truly exceptional service which helped enormously on such a sad day. I am really so very grateful for everything
Response from Francis Chappell & Sons Funeral Directors
March 25, 2021
It has been an honour to look after you and your family one and to respond sensitively to your specific needs. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
March 18, 2021
Rating 5.0
Everybody involved in Julia Langfords
funeral arrangements was very helpful and provided the right level of support to my family.
I would recommend your services to others and use you in the future should I need to.
Kindest regards
F.Langford
funeral arrangements was very helpful and provided the right level of support to my family.
I would recommend your services to others and use you in the future should I need to.
Kindest regards
F.Langford
Response from Francis Chappell & Sons Funeral Directors
March 19, 2021
Thank you for leaving a review online for Francis Chappell & Sons Funeral Directors. It is comforting to know that the team were there to support you through this time and relieve some of the pressure through guidance and support.
March 9, 2021
Rating 5.0
Considering the circumstances we feel that the complete funeral was conducted very well , from the Head Mourner to the Father in charge of service
Response from Francis Chappell & Sons Funeral Directors
March 9, 2021
We have been working hard to maintain our high standards of care in these challenging times and it's great to know that we succeeded in doing so.
February 15, 2021
Rating 5.0
The staff were very helpful leading up to the day of the funeral. On the day the chief funeral director was excellent.
Response from Francis Chappell & Sons Funeral Directors
February 19, 2021
These kind words mean a great deal to the whole team. It’s good to hear that you and the family received helpful guidance through this time.
February 12, 2021
Rating 5.0
Francis Chappell were great from the start,
My thanks comes from the heart.
We couldn’t have the send off that mum wanted,
Which left us feeling a bit daunted.
But Francis Chappell took us under their wing,
And arranged everything.
Nothing was too much trouble,
For our little bubble,
So that we could say,
Goodbye to Mum in the best way.
They were professional and smart,
Purchasing red ties to look the part.
They were fabulous from beginning to the end,
And they are a company we would certainly recommend.
Mrs L Fifield & family
My thanks comes from the heart.
We couldn’t have the send off that mum wanted,
Which left us feeling a bit daunted.
But Francis Chappell took us under their wing,
And arranged everything.
Nothing was too much trouble,
For our little bubble,
So that we could say,
Goodbye to Mum in the best way.
They were professional and smart,
Purchasing red ties to look the part.
They were fabulous from beginning to the end,
And they are a company we would certainly recommend.
Mrs L Fifield & family
Response from Francis Chappell & Sons Funeral Directors
February 18, 2021
Thank you for your 5 star review and for your lovely feedback
January 6, 2021
Rating 5.0
We dealt mostly with Margaret, we felt at ease and very comfortable when making the arrangements, she was always available to contact if we needed a question answered. On day of funeral the director, I think his name was Scott?, was very professional, everything went perfectly. I would also like to praise the celebrant Robin Desmond, he also made a difficult day much easier. All in all an excellent professional service from all involved, David Kenward
Response from Francis Chappell & Sons Funeral Directors
January 7, 2021
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. I am glad that the team were there to guide you through this difficult time.
January 5, 2021
Rating 5.0
Margaret was so sensitive and understanding to all of our family's needs during such a difficult time, she guided us through what can sometimes be a confusing process with ease and grace. Christine's service was absolutely beautiful, we were so proud of how Francis Chappell had facilitated our wishes so that her day could be a celebration. All of the drivers, and particularly the director who walked in front of the procession were so incredibly respectful and proud of their work - they held our family and friends in such a way that we felt supported and comfortable. Every step of our dear Christine's service was beautiful thanks to Francis Chappell & Sons.
Response from Francis Chappell & Sons Funeral Directors
January 6, 2021
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be. It has been a privilege to support your family and care for your loved one. We are proud of the whole team.
January 5, 2021
Rating 5.0
Hello Margaret,
On behave of our family; I would like to take this opportunity to personally thank you for your kindness in helping with the funeral arrangements of my late sister (Linda Roden). Your caring and understanding was much appreciated at such a difficult time, not forgetting the prompt exchange of emails.
The day of the funeral felt more of a celebration of Linda, with the attention to every detail that was spoken about when your director (Lee) stopped all the traffic outside the shop where my sister used, to say her final farewell.
We couldn’t have asked for any more, it’s always a difficult time but the caring and professionalism of the whole team is a credit to you all.
On behave of our family; I would like to take this opportunity to personally thank you for your kindness in helping with the funeral arrangements of my late sister (Linda Roden). Your caring and understanding was much appreciated at such a difficult time, not forgetting the prompt exchange of emails.
The day of the funeral felt more of a celebration of Linda, with the attention to every detail that was spoken about when your director (Lee) stopped all the traffic outside the shop where my sister used, to say her final farewell.
We couldn’t have asked for any more, it’s always a difficult time but the caring and professionalism of the whole team is a credit to you all.
Response from Francis Chappell & Sons Funeral Directors
January 6, 2021
Thank you for your lovely review. We always appreciate it when families share their experience. I am glad that you confided in our team to take care of your loved one.
November 8, 2020
Rating 5.0
Excellent service from start to finish and beyond
Highly recommended
Highly recommended
Response from Francis Chappell & Sons Funeral Directors
November 9, 2020
Thank you for these lovely words, it means so much to the whole team.
October 15, 2020
Rating 4.0
Extremely pleasant staff and excellent service given for our aunts funeral.
Response from Francis Chappell & Sons Funeral Directors
October 16, 2020
Thank you for your online review and lovely comments.
August 28, 2020
Rating 5.0
helpful,considerate, respectful and professional
Response from Francis Chappell & Sons Funeral Directors
September 1, 2020
Your feedback is so valuable to us and we would like to say thank you. Our team are here to provide the highest level of service for you and we are happy this was achieved.
April 10, 2020
Rating 5.0
Thoughtful and caring service. Cannot fault them in any way. Highly recommended.
Response from Francis Chappell & Sons Funeral Directors
April 14, 2020
Thank you for sharing your thoughts with us on your online review.
January 29, 2020
Rating 5.0
I can only give Francis Chappell Bexleyheath 5 stars, I would give them ten! I have used this branch two times over the past four years and the service they provide is amazing. Margaret is such a wonderful, caring person. Nothing is to much trouble, she helps you on every step of the funeral. On the day the gentlemen with the cars are unbelievable, again they help you through every stage of the day. I cannot fault the staff of Francis Chappell Bexleyheath. Thank you all
Response from Francis Chappell & Sons Funeral Directors
January 30, 2020
We appreciate you sharing your experience with us. Your comments will help us to ensure we are able provide the right level of care to our families. I am glad that you and the family were well cared for.
December 12, 2019
Rating 5.0
Losing a loved one is one of the most difficult experiences we have to face in our lifetime so when my dad died it was important to me to go to the funeral directors who had been there for dad and I when my mum died nearly 15 years ago. I recognised Maggie straight away and felt instantly reassured and comforted that she would be there for us again. Maggie is warm, intuitive and professional - nothing is too much. The door was always open if I needed to discuss arrangements or talk about dad. I really appreciated this and felt welcome. On the day of the funeral the chief undertaker treated us all with kindness and empathy - checking in with us all that everything was as we wanted. My father was treated with respect and dignity. Thank you very much for the personal, sensitive service you gave us.
Response from Francis Chappell & Sons Funeral Directors
December 12, 2019
Thank you for sharing your experience with us on your online review. I am pleased that we were able to look after you and your family at this difficult time and that we could provided the highest level of care and guidance for you and your family.
October 9, 2019
Rating 5.0
So very helpful, kind and caring at your time of need. Would highly recommend !
Margaret is wonderful.
Margaret is wonderful.
Response from Francis Chappell & Sons Funeral Directors
October 9, 2019
Our team are here to provide the highest level of service for you and we are happy this was achieved. Thank you for your review.
September 2, 2019
Rating 5.0
Everyone was very understanding and helpful, especially Margaret in Bexleyheath branch. Steve Browning who was the celebrant who was recommended was very thoughtful and understanding with the ceremony. Thank you all
Response from Francis Chappell & Sons Funeral Directors
September 2, 2019
I am glad that you chose Francis Chappell & Sons and we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
August 28, 2019
Rating 5.0
Excellent service exceptional support at such a hard time
Margret was an absolute rock to myself and my family her knowledge and experience was excellent and will always be thankful to such a lovely lady who done more for us then I ever expected every detail was perfect to give my mum the best final journey you could have
From the bottom of our hearts we thank you so much
Dawn power
Margret was an absolute rock to myself and my family her knowledge and experience was excellent and will always be thankful to such a lovely lady who done more for us then I ever expected every detail was perfect to give my mum the best final journey you could have
From the bottom of our hearts we thank you so much
Dawn power
Response from Francis Chappell & Sons Funeral Directors
August 29, 2019
Your feedback is so valuable to us and we would like to say thank you. I am happy that you confided in us as a team to take care of your loved one. It makes a difficult time seem a little easier.
August 23, 2019
Rating 5.0
Extremely helpful, caring and considerate
All the members of staff in office and on the day of funeral did an excellent job, I couldn’t have faulted them.
All the members of staff in office and on the day of funeral did an excellent job, I couldn’t have faulted them.
Response from Francis Chappell & Sons Funeral Directors
August 27, 2019
We are grateful of receiving your online review. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
June 8, 2019
Rating 5.0
100% satisfied.Made me and my family feel so relaxed at this sad time,especially Margaret.The guys that drove the limousines were also amazing.Thankyou so much for making our life’s abit easier for us.
Response from Francis Chappell & Sons Funeral Directors
June 10, 2019
Thank you for sharing your experience with us on your online review. I am pleased that we were able to look after you and your family at this difficult time and that all of the arrangements were carried out to your satisfaction.
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