Francis Chappell & Sons Funeral Directors, Walnuts

With our Unattended Funeral from £995 and our Attended Funeral from £1,995, our Walnuts Funeral Directors will help arrange a fitting farewell for your loved one.
Where to find us
89 The Walnuts
Orpington BR6 0TW
GB
Francis Chappell & Sons Funeral Directors in Orpington
Call us on
01689 823777
Call us on
01689 823777
BASED ON 9 reviews
Rating 5.0
Francis Chappell & Sons Funeral Directors in Orpington
Francis Chappell & Sons Funeral Directors in Orpington

About our funeral home at The Walnuts

At Francis Chappell & Sons you’ll find experienced funeral directors who can help arrange the funeral you have in mind.

Based in the Walnuts Shopping Centre in Orpington, our conveniently located funeral home has been refurbished to create a peaceful environment where you can work with one of our experienced funeral arrangers to create the perfect send off for your loved one.

Whether you’d like a simple and straightforward funeral, a religious ceremony, an eco-friendly burial or any other funeral service, we will be able to cater to your wishes.

To speak to a member of our team about the services we offer, please call 01689 823777. We are available to help 24 hours a day, seven days a week.
Funeral directors helping woman

About Francis Chappell & Sons Funeral Directors

At Francis Chappell & Sons Funeral Directors, we serve families with the greatest care, from our funeral directors in South East England.
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What we offer

  • 180 years’ experience in planning funerals in Walnuts and the surrounding areas
  • The choice of a Simple Funeral or a Full Service Funeral to cater to all of your needs
  • An expert funeral arranger who will guide and support you every step of the way
  • Peaceful, climate-controlled facilities conveniently located in the Walnuts shopping centre
  • Liaison with necessary third parties and preparation of any required paperwork
  • Management of any third party payments required for the funeral to take place
  • The creation of a complimentary Funeral Notice to provide others with details of the service
  • Traditional hearses, plus the ability to arrange alternative hearses for an additional cost
  • The arrangement of service stationery, flowers, obituaries and more for an additional cost
  • The scattering or interment of ashes, where a funeral director can be present, for an additional cost
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
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Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.

  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More

  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £1,995
    plus £1,113 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,113 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £1,995
    plus £1,113 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,113 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

89 The Walnuts
Orpington BR6 0TW
GB
Get Directions

Directions and Parking

We are situated in the entrance to the Walnuts shopping centre, opposite Vibe Cafe and the cinema.

Please call to confirm parking at the funeral home. There is paid parking at the Walnuts.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01689 823777

Supporting you along the way

Francis Chappell & Sons funeral directors in The Walnuts, Orpington have been serving the community since 1841. We are here to support you from the moment we take your loved one into our care to the day of the funeral and beyond. We’ve created the guides below to help with some of the key stages of the funeral planning process.

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

We’re proud to have served the Orpington community for over 180 years. Here are the thoughts of some of the people we’ve recently had the privilege to help.
5.0
Rating 5.0
based on 9 reviews
Rating 5.0
The care and sympathy my son and I were given was outstanding. Donna who was amazing in not only her caring but her heartfelt feelings and helping us thru the paperwork.The company are very fortunate to have her . Thankyou . Mr EdwinPerry & son Mark
Response from Francis Chappell & Sons Funeral Directors
I am glad that we were able to provide you with the care and support needed at this time. Thank you for highlighting a member of our team who has made a difference to your personal experience. All feedback is greatly appreciated.
Rating 5.0
Very kind and empathetic staff at this difficult time, especially Donna in the Orpington branch.
Response from Francis Chappell & Sons Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
Your service was exemplary - thank you so much for looking after my mum as well as my family and I whilst we visited the chapel most days. We really appreciated the teams kind and professional service when visiting the chapel, as well as all the preparation and advice your team gave throughout. The funeral day went exactly to plan. Thank you
Response from Francis Chappell & Sons Funeral Directors
Thank you for taking the time to complete the online review. We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service.
Rating 5.0
The service for my father's funeral was professionally managed throughout. The staff are very polite and efficient and sensitive to the family's feelings at this sad and stressful time.
Response from Francis Chappell & Sons Funeral Directors
I am pleased to hear that you found our staff to be professional and respectful. Thank you for sharing your thoughts with us on your online review.
Rating 5.0
Both my parents brought a pre paid funeral plan - best decision they made in this sad time, mainly it was their choice as they didn't want me, their only child to make these decisions in upsetting circumstances.

I found that on telephoning Francis Chappell & Sons, I had the utmost sympathy, understanding, caring and professionalism going. Everything from the first call to after the funeral was perfectly organised to the T. The crematorium Kemnal Park was also helpful in everything, I felt that Francis Chappell & Sons and Kemnal Park helped give both my parents a good send off!
Response from Francis Chappell & Sons Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. I am happy that the pre-paid funeral plan made it easier to arrange the service for your parents and that we managed to make the day run as smoothly as possible for you.
Rating 5.0
Donna, Chris and the whole team at Frances Chappell & Sons provided an exemplary service for the funeral of my friend Peter Watson at Beckenham Crematorium last December. From the initial meeting at the Orpington office, the manner and tone was highly sensitive and the advice was practical and straightforward led by Donna's level-headed expertise. The day of the funeral was no less sensitive and professionally handled. I found the experience a faultless one. Thank you, Hywel David
Response from Francis Chappell & Sons Funeral Directors
Thank you for an exceptional review. Our team are here to provide the highest level of service for you and we are happy this was achieved. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
The service received by Donna and team was both professional and compassionate.
Donna made sure everything went smoothly for my Mum’s funeral in August.
This made it much easier on the day of the funeral for grieving family and friends.
I would high recommend using Francis Chappell for any funeral arrangements you may have.
Response from Francis Chappell & Sons Funeral Directors
Thank you for sharing your views with us on your online review. I am pleased to hear that you found our staff to be professional and respectful and that you confided in us as a team to take care of your loved one.
Rating 5.0
From the moment we first approached Francis Chappell & Sons in The Walnuts, Orpington regarding our mother’s funeral arrangements, we encountered a professional service. The staff were kind, compassionate and helpful. Everything went exactly as we’d hoped it would do on the day of the funeral. The celebrant conducting the service was lovely. It was a nice surprise after the service to receive a memory box and a photo of our mother together with frame. Francis Chappell helped relieve some of the stress from our family’s shoulders at a very sad time.
Response from Francis Chappell & Sons Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that we were able to look after you and your family at this difficult time and that the arrangements for your Mother were carried out to your satisfaction.
Rating 5.0
I would like to thank francis chappell for providing help and support at a difficult time.Donna was kind and caring and put me at ease, helping me every step of the way. After the funeral I was still in their thoughts, receiving phone calls and cards to check that I was ok . I would highly recommend them for their care and compassion.
Response from Francis Chappell & Sons Funeral Directors
Thank you for taking the time to share your thoughts with us. I am pleased to hear that our team were so kind and caring to your family and that all of your wishes and requirements were carried out by the team as you had requested.
Displaying reviews 1 - 2 out of the 9 most recent