Francis Chappell & Sons Funeral Directors, Walnuts

We take the greatest care as we look after the families of Orpington.
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24 hours a day
Reviews
Rating 5.0
based on 3 reviews

About our Walnuts funeral home

We are Francis Chappell & Sons Funeral Directors in Orpington, based in The Walnuts Shopping Centre, just off High Street. We are a renowned part of our local community for our uncompromising compassion and impeccable standards of funeral care.

Our funeral home has been recently refurbished to provide a welcoming place for anyone who wishes to visit us, with tasteful decor and comfortable furniture to help you feel at ease upon visiting.

In 2016, we celebrated 175 years of service to the community, and during this time we have gained essential knowledge and expertise that we use to arrange a bespoke funeral for every family in our care.

You can always get in touch with us by telephone on 01689 823777 24 hours a day. If you need our help, our dedicated funeral professionals will be here to support, advice and guide you at any time.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

We understand how special life is with those that you love. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral.

If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
  • Full Service Funeral in Orpington, from £3,545

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 01689 823777
  • Simple Funeral Service in Orpington, from £1,995

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 01689 823777

Where to find us

Address

89 The Walnuts
Orpington BR6 0TW
GB

Directions and Parking

We are situated in the entrance to the Walnuts shopping centre, opposite Vibe Cafe and the cinema.

Please call to confirm parking at the funeral home. There is paid parking at the Walnuts.

Funeral Home Opening Times

Our staff are available 24 hours a day on 01689 823777 if you require our services outside of these hours.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

5.0
Rating 5.0
based on 3 reviews
Rating 5.0
The service received by Donna and team was both professional and compassionate.
Donna made sure everything went smoothly for my Mum’s funeral in August.
This made it much easier on the day of the funeral for grieving family and friends.
I would high recommend using Francis Chappell for any funeral arrangements you may have.
Response from Francis Chappell & Sons Funeral Directors
Thank you for sharing your views with us on your online review. I am pleased to hear that you found our staff to be professional and respectful and that you confided in us as a team to take care of your loved one.
Rating 5.0
From the moment we first approached Francis Chappell & Sons in The Walnuts, Orpington regarding our mother’s funeral arrangements, we encountered a professional service. The staff were kind, compassionate and helpful. Everything went exactly as we’d hoped it would do on the day of the funeral. The celebrant conducting the service was lovely. It was a nice surprise after the service to receive a memory box and a photo of our mother together with frame. Francis Chappell helped relieve some of the stress from our family’s shoulders at a very sad time.
Response from Francis Chappell & Sons Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that we were able to look after you and your family at this difficult time and that the arrangements for your Mother were carried out to your satisfaction.
Rating 5.0
I would like to thank francis chappell for providing help and support at a difficult time.Donna was kind and caring and put me at ease, helping me every step of the way. After the funeral I was still in their thoughts, receiving phone calls and cards to check that I was ok . I would highly recommend them for their care and compassion.
Response from Francis Chappell & Sons Funeral Directors
Thank you for taking the time to share your thoughts with us. I am pleased to hear that our team were so kind and caring to your family and that all of your wishes and requirements were carried out by the team as you had requested.
Displaying reviews 1 - 2 out of the 3 most recent

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