Francis Chappell & Sons Funeral Directors, Orpington

With our Unattended Funeral from £995 and our Attended Funeral from £1,995, our Orpington Funeral Directors will help arrange a fitting farewell for your loved one.
BASED ON 21 reviews
Rating 4.9

About our Orpington funeral home

At Francis Chappell & Sons Funeral Directors in Orpington, we would be honoured to help you plan the perfect farewell for your loved one, giving your family and friends the chance to pay their respects in a meaningful and personal way.

In 2016, we celebrated 175 years of service to the community we love. Over the decades we have gained invaluable knowledge and expertise, some of which has been passed down to us over several generations. The kind values of our founders remain at the heart of all we do.

From an elaborate and bespoke funeral, to something a little more simple or low-key, we will be able to help, and you will have our uncompromising compassion every step of the way.

We work closely with all of our neighbouring areas, such Southborough, Farnborough, Green Street Green, Chelsfield, St Mary Cray and Kenvington and beyond.

We are here for you, every step of the way. Please call us today on 01689 875116 at any hour.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List and Additional Options Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    The Unattended Funeral

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    The Unattended Funeral
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    Our costs from
    £1,995
    Plus £1,113 estimated third party costs
    Plus £1,113 estimated third party costs
    The Attended Funeral

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our costs from
    £1,995
    Plus £1,113 estimated third party costs
    Plus £1,113 estimated third party costs
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    The Attended Funeral
    Find Out More

Where to find us

Address

Boundary Place
Sevenoaks Road
Orpington BR6 9JW
GB

Directions and Parking

We are next door to the BP petrol station, just before the railway bridge on the way to Opington Hospital.

There is free parking at the front of our funeral home.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 12:00
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01689 875116

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

We’re proud to have served the Orpington community for 180 years. Here are the thoughts of some of the people we’ve recently had the privilege to help.
4.9
Rating 4.9
based on 21 reviews
Rating 5.0
Very personal, considerate service. Without exception everyone was very helpful during a difficult time.
Response from Francis Chappell & Sons Funeral Directors
We are grateful of you using our services to provide something special for your loved one. Thank you for your 5* review.
Rating 5.0
Zelia and the rest of staff were lovely, helpful and kind , I can't thank enough for their help at such a sad time .
Response from Francis Chappell & Sons Funeral Directors
Thank you for leaving a review online. We are happy that we provided an important service to you through this sad time.
Rating 5.0
Francis Chappell & Sons we’re very professional and understanding and helpful given my situation
Response from Francis Chappell & Sons Funeral Directors
I am pleased to hear that the service was carried out to your satisfaction.
Rating 5.0
Very helpful and thoughtful.
Response from Francis Chappell & Sons Funeral Directors
Thank you for you comments and 5 star review.
Rating 5.0
Friendly helpful service all the way through. Nothing too much trouble, a difficult situation handled with compassion and dignity. Professionalism right through from office staff with arrangements to funeral director on the day.
Mum had a lovely dignified loving send off. Thanks to everyone
Response from Francis Chappell & Sons Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
All arrangements were dealt with efficiently and the celebrant was excellent.
The chief mourner and his team of drivers were extremely courteous and very patient.
A difficult day made as pleasant as it could be. Thank you all
Response from Francis Chappell & Sons Funeral Directors
I am glad that we were able to provide you with the dignity and respect needed at this time. Thank you for these lovely words, it means so much to the whole team.
Rating 5.0
I cannot praise the staff at this branch highly enough. They were helpful and kind in every way. Shiobhan was the person who organised the funeral arrangements, she treated us such respect and kindness, nothing was too much trouble. Also Lee, telephoned and spoke to my husband to take him through the procedure of the funeral for the next day. He greeted us on the morning of the funeral and made us feel at ease throughout, again, we felt that nothing was too much trouble. Would also like to praise Roger, the pastor, for such a lovely graveside service, which felt very personal for our family. I did actually thank him on the day. Once again, thank you all for your kindness in our time of deep sadness.
Larine Wissenden
Response from Francis Chappell & Sons Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided, these kind words mean a great deal to the whole team. We always strive to give each family what they need even when times are difficult, It has been a privilege to support your family and care for your mother. We are proud of the whole team.
    
Rating 5.0
Very well organised funeral at a difficult time.
Response from Francis Chappell & Sons Funeral Directors
I am glad we were able to provide you with the support and guidance needed.
Rating 4.0
They were very good at liaising and updating me with what was happening. I like the fact that it was usually the same person you speak to which makes things easier as you establish a rapport. They were well informed and good at coordinating things with the printer, the florist and the church so that I only had to deal with them. They arrived at the church in good time on the day of the funeral service and were professional throughout. Very happy with the service provided.
Response from Francis Chappell & Sons Funeral Directors
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be. We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service.
Rating 5.0
Very willing to help, efficient and caring. Everything ran smoothly.
Response from Francis Chappell & Sons Funeral Directors
We are glad that we were respectful of your needs at such a difficult time. Thank you for your review.
Rating 5.0
We recently used Francis Chappell & Sons in Orpington for our Daughters Funeral arrangements. From the very first visit we were treated very curtiously in every respect. All the staff were very kind and helpful and the funeral went entirely to plan with no hiccups.
Response from Francis Chappell & Sons Funeral Directors
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. It has been a privilege to support your family and care for your Daughter. We are proud of the whole team.
Rating 5.0
Organising a funeral, especially for the first time, can seem a daunting and distressing experience but I found all the staff at Frances Chappell & Sons really kind, patient and helpful. Everything was made clear, simple and straightforward but with added care and sensitivity which was appreciated. On the day itself there was a last minute issue with the florists and the Funeral Director immediately jumped in his own car to go and collect some last minute flowers whilst the office staff looked after me. The fact that they all helped out to solve a problem that was caused by an external party and that we were still able to make the funeral on time with the minimum of fuss was greatly appreciated. I have nothing but praise for the team at this branch and would like to thank them for their professionalism and care.
Response from Francis Chappell & Sons Funeral Directors
Thank you for your 5* review. We are very happy that we were able to support you during such a difficult time and that our staff were kind, patient and helpful, particularly in respect of collecting last minute funeral flowers for you, on the day of the funeral.
Thank you again for your 5* review.
Rating 5.0
Really great service from everyone at Francis Chapell Orpington.
Response from Francis Chappell & Sons Funeral Directors
The team will be very pleased to hear that their care and support made a difference to your family. Thank you for your review.
Rating 5.0
Everybody was very helpful & knowledgable. Leading up to & the day of the funeral all staff were very professional & respectful. Thank you for all your help in making the day go very smooth
Response from Francis Chappell & Sons Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It is good to know that we managed to make the day run as smoothly as possible for you.
Rating 5.0
First class service throughout
Response from Francis Chappell & Sons Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved.
Rating 5.0
I think the service was amazing from start to finish and I would not trust any other funeral director to take care of my loved one

Thank you Francis Chappell
Response from Francis Chappell & Sons Funeral Directors
Thank you for sharing your experience with us on your online review. I am pleased that our team looked after you so well and that you confided in us as a team to take care of your loved one.
Rating 5.0
Francis Chappell and more importantly the staff at our local branch in Orpington , Celia most notably handled everything wonderfully and compassionately. Even on the day the pall bearers and funeral director were very kind. I cannot recommend them enough.
Response from Francis Chappell & Sons Funeral Directors
We appreciate you leaving a review online for Francis Chappell & Sons. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
First Class service with great attention to detail
Response from Francis Chappell & Sons Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us and I am glad you were well looked after by our team.
Rating 5.0
I chose Francis Chappell & Sons for my mother's funeral because she had chosen you when my father died, so I knew she would approve. You provided a most sensitive and thoughtful approach, helpful both at the planning stage and on the day of the funeral. Many thanks for easing a difficult time.
Response from Francis Chappell & Sons Funeral Directors
Thank you for taking the time to send your online review to us. I am pleased it all went well for you and the family and that we were respectful of your needs at such a difficult time.
Rating 5.0
All the staff were very supportive during our difficult time. Organising the service booklet was a big worry for me but both the staff and the Reverend talked us through the process and they gave us ideas, which we then took away and discussed for the final draft. We never felt rushed, from the initial meeting, visiting the chapel or the journey to and from the Crematorium. The whole experience was quiet and comforting.
Response from Francis Chappell & Sons Funeral Directors
Thank you for the comments left as part of your online review. I am glad that we were able to provide you with the care and support needed at this time and that we were able to help ease any worries that you may have had.
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