Francis Chappell & Sons Funeral Directors, Eltham
Our Eltham Funeral Directors are here 24 hours a day, seven days a week, to help arrange a meaningful and personalised funeral for your loved one.
Where to find us
Call us on
020 8850 1039BASED ON 14 reviews
Rating 5.0
About our Eltham funeral home
We are Francis Chappell & Sons Funeral Directors in Eltham, London. We understand that saying goodbye to a loved one isn’t easy, so we are here to help you by taking care of all the arrangements, relieving some of the pressure you may be feeling.
Being trusted with your loved one's funeral arrangements is an important and special duty that we do not take lightly. We will take care of everything for you, looking after every detail with heartfelt kindness and the best quality of care.
We can arrange any kind of funeral, no matter how simple or elaborate. From a traditional, religious service to a colourful woodland burial, whatever you think is right for your loved one, we will be able to help you. After all, it will be a personal event that can be a sentimental tribute to your loved one's life.
Our Eltham funeral directors opened in 1905, and is the home of two quiet and comfortable chapels of rest. For peace, solitude and reflection, we welcome you to use these for spending time with your loved one before the day of the funeral.
Our founder, John Chappell, began trading as a cabinet marker in Deptford, 1840. Since then, four generations of the Chappell family have helped our funeral directors grow and flourish to be a trusted and renowned part of South East London.
We have old ledgers in our Eltham funeral home which you are welcome to see. They date back all the way to 1924, when the cost of a funeral was £14. Our branch has expanded over the years, once a single premises with a jeweller and solicitors on either side. We merged our building with the jewellers, so we have a lot more space for the comfort and convenience of families.
We are here for you, every step of the way. Please call us today on 020 8850 1039 at any hour.
Being trusted with your loved one's funeral arrangements is an important and special duty that we do not take lightly. We will take care of everything for you, looking after every detail with heartfelt kindness and the best quality of care.
We can arrange any kind of funeral, no matter how simple or elaborate. From a traditional, religious service to a colourful woodland burial, whatever you think is right for your loved one, we will be able to help you. After all, it will be a personal event that can be a sentimental tribute to your loved one's life.
Our Eltham funeral directors opened in 1905, and is the home of two quiet and comfortable chapels of rest. For peace, solitude and reflection, we welcome you to use these for spending time with your loved one before the day of the funeral.
Our founder, John Chappell, began trading as a cabinet marker in Deptford, 1840. Since then, four generations of the Chappell family have helped our funeral directors grow and flourish to be a trusted and renowned part of South East London.
We have old ledgers in our Eltham funeral home which you are welcome to see. They date back all the way to 1924, when the cost of a funeral was £14. Our branch has expanded over the years, once a single premises with a jeweller and solicitors on either side. We merged our building with the jewellers, so we have a lot more space for the comfort and convenience of families.
We are here for you, every step of the way. Please call us today on 020 8850 1039 at any hour.
What we offer
- Serving Eltham and surrounding communities since 1905
- Arrangements that are tailored to meet your family's needs
- Local expertise and knowledge
- Cremation or burial at any local crematorium or burial site
- Funeral services of all faiths and cultures
- Two chapels of rest for spending time with your loved one
- Hearses, funeral vehicles and bespoke transport options
- Memorials and tributes
- Prepaid funeral plans
Funeral Services with distinction
We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
Our funeral services
With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
Full Service Funeral
Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.Our costs from£3,545![Full Service Funeral in Eltham Image]()
Full Service Funeral
Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.Our costs from£3,545Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.![Full Service Funeral in Eltham Image]()
Full Service FuneralOur costs from £3,545
Simple Funeral Service in Eltham
A complete funeral service for a lower cost, delivered with complete compassion and care.This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.Our costs from£1,995![Simple Funeral Service in Eltham Image]()
Simple Funeral Service in Eltham
A complete funeral service for a lower cost, delivered with complete compassion and care.Our costs from£1,995This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.![Simple Funeral Service in Eltham Image]()
Simple Funeral Service in ElthamOur costs from £1,995
Where to find us
Address
72 High Street
Eltham SE9 1BT
GB
Directions and Parking
We are located at the bottom of the High Street opposite St. John the Baptist Church.
There is paid car parking for up to four hours, and car parks at Sainsbury's, Lidl and Marks & Spencer.
There is paid car parking for up to four hours, and car parks at Sainsbury's, Lidl and Marks & Spencer.
Funeral Home Opening Times
Outside of normal hours, visits can be made by appointment only.
| Day of the Week | Hours |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | Closed |
24 Hour Availability
Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 020 8850 1039Supporting you along the way
We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.
![What to do when someone dies]()
What to do when someone dies
Our step-by-step guide will carefully explain everything you need to do after losing a loved one. You can also get in touch with your local Dignity funeral director in Eltham for advice and guidance on what to do when someone dies.Find out more![Planning a funeral]()
Planning a funeral
Our guide on Planning a Funeral is here to explain the process of arranging a funeral, so you can know what to expect and the choices you will have to make. Our Dignity funeral directors will be here to help you plan the service.Find out more![The funeral service]()
The day of the funeral
This guide covers what will happen during the funeral service itself, such as the funeral procession, funeral service, committal service and the wake. Our dedicated team will be here to help you through every step of the journey.Find out more
Frequently asked questions
When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.
You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.
Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.
If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.
Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.
Reviews for Francis Chappell & Sons Funeral Directors in Eltham
We take the greatest of care when we look after families. Read what our clients have to say about their experiences with our funeral directors in Eltham.
based on 14 reviews
May 19, 2021
Rating 5.0
Elaine and her team were fantastic, so kind, caring and thoughtful at what is always a very difficult time, I couldn’t recommend them enough!
Response from Francis Chappell & Sons Funeral Directors
May 20, 2021
Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
May 17, 2021
Rating 5.0
The help and care I was given in arrangements for a service on 28th March 2021 was given in a warm caring way throughout. I don’t know how I could of coped without Elaine and the team. I have so much to thank them for. I truly respect and thank all for all they did to help me with my loss and get me through what was a difficult and sad time. Thankyou so very much for everything . Helena x
Response from Francis Chappell & Sons Funeral Directors
May 18, 2021
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. I am pleased we were able to help make things easier for you at such a difficult time.
April 14, 2021
Rating 5.0
I was extremely pleased with the help given by Elaine, she not only understood the theme I was after for the service she suggested ideas to enhance it.
All involved acted in a compassionate and professional manner.
All involved acted in a compassionate and professional manner.
Response from Francis Chappell & Sons Funeral Directors
April 15, 2021
Thank you for using our services for your loved one. It is comforting to know that the team were there to support you through this time and relieve some of the pressure through guidance and support.
April 9, 2021
Rating 5.0
From the start when her hearse appeared at the end of our road, the respect shown to Mum throughout by the team, to the flower display at the crematorium, the service was impeccable. Throughout the day, we had many comments from the mourners saying that Mum would have been so proud. We were looked after and treated with dignity and kindness throughout.
It was always going to be a hard day for us as a family, and the most important one since Mum passed away. The funeral director and the team ensured Mum had the celebration of her life she deserved.
It was always going to be a hard day for us as a family, and the most important one since Mum passed away. The funeral director and the team ensured Mum had the celebration of her life she deserved.
Response from Francis Chappell & Sons Funeral Directors
April 13, 2021
we really appreciate you leaving a review online for Francis Chappell & Sons Funeral Directors. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
April 6, 2021
Rating 5.0
Thank you Francis Chappell and Sons for being so helpful and kind after sadly losing my mother. Even though you were extremely busy due to the current pandemic, you always stayed in contact and updated me when nessecery. You made sure my mother's and family's wishes were fulfilled. You made it possible to have as near to a 'normal' funeral as possible. We used the company Dignity and i would highly recommend their services. Special thanks to Elaine, who helped us with all of the planning.
Response from Francis Chappell & Sons Funeral Directors
April 7, 2021
Thank you for these lovely words, it means so much to the whole team and they will be very pleased to hear that their care and support made a difference to your family.
April 6, 2021
Rating 5.0
All the personnel are very friendly and helped me through all the relevant details that I needed to have a double funeral for both my parents who died within 12 days of each other. I could not fault their help and would recommend their services to all people who need help with the funerals for their loved ones. A big thank you to all.
Response from Francis Chappell & Sons Funeral Directors
April 7, 2021
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be. It has been a privilege to support your family and care for your Parents. We are proud of the whole team.
November 9, 2020
Rating 5.0
Lee Jackson and his team was helpful polite at all times. Lee ensured every part of the ceremony was perfect.
Lee and his Team made a very sad occasion pass smoothly and was there to the very end when you need them most. I feel they went above and beyond what was expected of them
On behalf of the Lambert family please pass on our Gratitude well done
Lee and his Team made a very sad occasion pass smoothly and was there to the very end when you need them most. I feel they went above and beyond what was expected of them
On behalf of the Lambert family please pass on our Gratitude well done
Response from Francis Chappell & Sons Funeral Directors
November 10, 2020
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
September 18, 2020
Rating 5.0
I could not fault the team at Francis Chappell in Eltham.
From first contact they were professional, sympathetic and caring.
The design of the order of service came out a treat and the team on the day were great.
I would have no hesitation in recommending Francis Chappell to anyone
Clive Benne
From first contact they were professional, sympathetic and caring.
The design of the order of service came out a treat and the team on the day were great.
I would have no hesitation in recommending Francis Chappell to anyone
Clive Benne
Response from Francis Chappell & Sons Funeral Directors
September 21, 2020
We are incredibly grateful that you took the time to leave us this review. It’s good to hear that you and the family received helpful guidance through this time and that we managed to make the day run as smoothly as possible for you.
August 15, 2020
Rating 5.0
A big thank you to FC, there was no pressure at all, lots of help and time to make up your mind. Special thanks to both Elaine and Lee for being so patient and giving a dignified service and great send off for our mum.
Response from Francis Chappell & Sons Funeral Directors
August 17, 2020
We always appreciate receiving comments, it enables us to provide the right care for each family. I am glad that you found our staff to be informative and reliable at this difficult time.
February 21, 2020
Rating 5.0
Elaine was superb throughout the difficult time. Very well organised. The order of service booklets were well designed and nicely printed. The cars were excellently turned out, as usual. Steve & the team did a great job again.
The service was presented by Richard W. It was held with compassion, respect and a little humor.
The whole day was made as pleasant as it could have been. A big thank you to everyone.
Regards
Paul M.
The service was presented by Richard W. It was held with compassion, respect and a little humor.
The whole day was made as pleasant as it could have been. A big thank you to everyone.
Regards
Paul M.
Response from Francis Chappell & Sons Funeral Directors
February 21, 2020
I am glad you chose Francis Chappell & Sons Funeral Directors to take care of your loved one and that we provided the highest level of care and guidance for you and your family.
December 15, 2019
Rating 5.0
The whole package was perfect. Excellent caring staff from beginning to end. Five star ra
Response from Francis Chappell & Sons Funeral Directors
December 16, 2019
We are grateful of receiving your online review. I am pleased to hear that our team were so kind and caring to your family at such a difficult time.
September 24, 2019
Rating 5.0
The service I had from Elaine was superb, her patience and understanding was best to none.
Response from Francis Chappell & Sons Funeral Directors
September 25, 2019
Thank you for your online review. Our team are here to provide the highest level of service for you and we are happy this was achieved.
August 21, 2019
Rating 5.0
From the first and last telephone call I made, Elaine and the team always greeted me with a friendly, sympathetic and knowledgeable advice. They explained what was going to happen throughout, they made my unbearable situation a trouble free one.
Response from Francis Chappell & Sons Funeral Directors
August 21, 2019
Thank you for taking the time to send your online review to us. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
May 14, 2019
Rating 5.0
We were looked after with compassion & consideration during this difficult time. The service was planned in detail & I was kept up to date at all times in the run up to it. The day of the service went as well as we could’ve hoped.
Response from Francis Chappell & Sons Funeral Directors
May 15, 2019
Thank you for posting your online review. I am glad that we were able to provide you with the care and support needed at this time and that all of the arrangements were carried out to your satisfaction.
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