Francis Chappell & Sons Funeral Directors, Belmont Hill

With our Unattended Funeral from £995 and our Attended Funeral from £1,995, our Belmont Hill Funeral Directors will help arrange a fitting farewell for your loved one.
BASED ON 6 reviews
Rating 4.6

About our Belmont Hill funeral home

Francis Chappell & Sons Funeral Directors in Lewisham are proud to be one of the longest standing funeral directors in the community, celebrating 175 years of helping families in 2016. Our funeral home has recently been refurbished and tastefully decorated to provide you with a warm and comforting environment for you to visit whenever you need.

We now have disabled access and two chapels of rest which are suitable for everyone in our multi-cultural community. We can cater for religious and non-religious ceremonies, from simple, modest services to elaborate celebrations of life. Whatever you feel is right for your loved one, we are here to help you every step of the way.

If you are looking for funeral advice or guidance in Lewisham, Ladywell, Hitherwell, Saint Johns, New Cross, Catford or further afield, please get in touch.

We are here for you, every step of the way. Please call us today on 020 8852 2936 at any hour.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
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Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £1,995
    plus £1,113 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,113 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £1,995
    plus £1,113 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,113 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

4 Lee High Road
Lewisham SE13 5LQ
GB

Directions and Parking

We are near the Lewisham Clock Tower, five minutes walk from Lewisham Police Station.

There is car parking available at Clarendon Rise Shopping Centre nearby.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 13:00
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 020 8852 2936

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews for Francis Chappell & Sons Funeral Directors in Lewisham

We take the greatest of care when we look after families. Read what our clients have to say about their experiences with our funeral directors in Lewisham.
4.6
Rating 4.6
based on 6 reviews
Rating 5.0
I can't praise the service that I received from Tracey at Francis Chappell & Sons,4 Lee Road, highly enough when arranging my mother-in-law's funeral.
She was always polite and friendly yet still extremely professional.
She was very patient when answering my many questioned and always put my mind at rest if I had any concerns.
Nick and his team of undertakers who looked after us on the day of the funeral were brilliant too. They were kind, patient and professional while helping us get through the day.
I would highly recommend the services of Francis Chappell & Sons,4 Lee High Road.
Response from Francis Chappell & Sons Funeral Directors
I am glad that you chose Francis Chappell & Sons to look after your Mother-in- Law. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Thank you for this positive recommendation, it is greatly appreciated.
Rating 5.0
The staff were extremely helpful from the beginning to the end . Everything went very smoothly and I would not hesitate to recommend Francis Chappell & Sons to anyone. Thank you all
Response from Francis Chappell & Sons Funeral Directors
These kind words mean a great deal to the whole team. We always strive to give each family what they need even when times are difficult. 
Rating 5.0
My personal opinion I must say what a pleasant and very helpful experience we had I would like to make a special mention to Tracey who handled all our issues and the feedback was so helpful, she even went out of her way to assist
Response from Francis Chappell & Sons Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 3.0
The overall service was ok. We initially met with Jillian who, we thought explained everything clearly. We were then called in by Tracey who gave us extra information and required an additional payment outside of the plan before the day of the funeral- we were told that the funeral would not go ahead if the payment was not made. The viewing was organised and Jillian was there to make sure that it ran smoothly. Before the viewing Tracy mentioned that she didn't want any trouble on the day of the viewing- not sure why this was mentioned; it seemed rather odd. There were a few restrictions due to the current situation but we were told about the changes and were updated often.
We had opted for a payment plan and it would have been great if we were taken through the plan with someone when arranging the funeral so that we were aware of everything included or anything that we were expected to pay extra for. Initially Jillian said that production of the programme was in the plan and then Tracey said that it was not. We ended up having to quickly make up some of our own.
If I could rate the actual funeral service separately I would give it 5 stars. Nick- was an absolute diamond! From arriving with our dad to the procession, the burial and taking us home, Nick was extremely caring and I can not fault him.
Unfortunately, other elements brought the rating down.
There was no spray given for the casket which was included in the plan. I am still trying to sort this out.
I was told that Tracey would call after the funeral to see how it went. That did not happen. After the funeral all contact ceased. It would have been nice to have a phone call at least. It makes it seem as though the support given is not personalised but just a day at the office.
Response from Francis Chappell & Sons Funeral Directors
Thank you for your 3 star review. I am sorry to see that you have some concerns, if you would like to discuss these further please contact our Client Relations Team on 0800 783 7171.
Rating 5.0
Both my grandparents had funeral plans with Dignity. Francis Chappell & Sons were amazing from the offset. They were able to give my family, peace of mind in a very difficult time of need. Correspondence was fast and effective at all times. Tracey was a gift, in all, she did for nan and grandad. We are extremely grateful to all the team for their excellent quality of care towards all members of my family.
Sarah Booth
Response from Francis Chappell & Sons Funeral Directors
We appreciate you leaving a review online for your experience with Francis Chappell & Sons. We take pride in giving outstanding service to our families and I am pleased that we were able to look after you and your family at this difficult time.
Rating 5.0
I am so happy with the kind, thoughtful, respectful service Francis Chappell funeral Directors gave to my husbands funeral. It is not often that one has to deal with a arranging a funeral, and the experienced staff were there to guide me through all the various procedures and aspects of this important family event. My husband was so kindly and respectfully presented for my visit to the chapel of rest. The arrangements for the design and printing of the Order of Service and the enlarged portrait of my husband were superb, and a precious souvenir to keep. The music I requested to be played was sourced perfectly and appropriate. The service was conducted reverently and the presentation of the flowers afterwards and the collection of the cards displayed with them for me to keep were a thoughtful touch. All the staff were so smartly dressed on the day and the cars superb. Although this was obviously a very sad day I have been left with a very Altogether I was left with a were
Response from Francis Chappell & Sons Funeral Directors
Thank you for taking the time to send your online review to us. We are glad that we were respectful of your needs at such a difficult time and that we provided the highest level of care and guidance for you and your family.
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