Francis Chappell & Sons Funeral Directors, Norwood
About our Norwood funeral home
Being trusted with your loved one's funeral arrangements is an important and special duty that we do not take lightly. We will take care of everything for you, looking after every detail with heartfelt kindness and the best quality of care.
We can arrange any kind of funeral, no matter how simple or elaborate. From a traditional, religious service to a colourful woodland burial, whatever you think is right for your loved one, we will be able to help you. After all, it will be a personal event that can be a sentimental tribute to your loved one's life.
Our founder, John Chappell, began trading as a cabinet marker in Deptford, 1840. Since then, four generations of the Chappell family have helped our funeral directors grow and flourish to be a trusted and renowned part of South East London.
We are local to Norwood, Sydenham, Penge, Anerley, Crystal Palace and Kingswood Estate, serving families from these areas and many more.
Following the recent death of Prince Phillip, Duke of Edinburgh, we know that many in the community would like to pay their condolences. Sign the online condolences book, and your message will be passed onto members of the Royal Family.
We are here for you, every step of the way. Please call us today on 020 8653 0492 at any hour.
What we offer
- The option of a dignified funeral now and memorial service later
- Advice and guidance at every step, including registering the death
- Arrangements that are tailored to meet your family's needs
- Local expertise and knowledge
- Cremation or burial at any local crematorium or burial site
- Funeral services of all faiths and cultures
- Viewing of the deceased in the chapel of rest
- Hearses, funeral vehicles and bespoke transport options
- Memorials and tributes
- Prepaid funeral plans
Funeral Services with distinction
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
Our funeral services
Full Service FuneralOur Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.Our costs from£3,545Current restrictions might mean that you can’t have a funeral today how you imagined it to be. However, we can still provide a dignified and meaningful funeral now and a memorial or commemorative service later.Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
Full Service FuneralOur costs from £3,545
Simple Funeral Service in Upper NorwoodA complete funeral service for a lower cost, delivered with complete compassion and care.Our costs from£1,995This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
Simple Funeral Service in Upper NorwoodOur costs from £1,995
Where to find us
Directions and Parking
Please call in advance to reserve a space at our funeral home. Alternatively, there is free parking at Sainsbury's for two hours.
Funeral Home Opening Times
|Day of the Week||Hours|
|Monday||09:00 - 17:00|
|Tuesday||09:00 - 17:00|
|Wednesday||09:00 - 17:00|
|Thursday||09:00 - 17:00|
|Friday||09:00 - 17:00|
24 Hour Availability
Supporting you along the way
What to do when someone diesOur step-by-step guide will carefully explain everything you need to do after losing a loved one. You can also get in touch with your local Dignity funeral director in Upper Norwood for advice and guidance on what to do when someone dies.Find out more
Planning a funeralOur guide on Planning a Funeral is here to explain the process of arranging a funeral, so you can know what to expect and the choices you will have to make. Our Dignity funeral directors will be here to help you plan the service.Find out more
The day of the funeralThis guide covers what will happen during the funeral service itself, such as the funeral procession, funeral service, committal service and the wake. Our dedicated team will be here to help you through every step of the journey.Find out more
Frequently asked questions
When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.
You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.
Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.
If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.
Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.
Reviews for Francis Chappell & Sons Funeral Directors in Upper Norwood
As I an unable to state the staff and everyone involved by name I just wanted to thank each and everyone of them for making our final farewell a very special one
Steph designated for the day as funeral director was very professional and everything we had discussed and confirmed beforehand was done on the day without any hitches.
Steph, Pat and their teams made my mom's funeral perfect. Thanks to both for everything.
On the day the manager called me as I was nervous about the journey as there were a lot of road works, he re assured me that he had done the trip and it was running smoothly. Our driver and passenger we very curtious and kind, they never rushed us even after the ceremony the just waited patiently until we were ready to depart.
Would I recommend francis chapel? Absolutely!! My partner and I are going to purchase ours very soon.
I really cannot praise Francis Chappell & Sons and Dignity Funerals for the service I received, it was second to none. My mum bought a funeral plan many years ago and I thought this may had a effect on the service I received. It really did not, it was a wonderful day a good old fashioned day with much sadness but nothing but admiration and thanks for the people involved in giving my old mum the send we wanted and she would have enjoyed. Thanks again.