Francis Chappell & Sons Funeral Directors in Norwood

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020 8653 0492020 8653 0492
Rating 5.0
Based on 2 Reviews
Francis Chappell & Sons Funeral Directors in Upper Norwood

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A funeral director opening a hearse door | Dignity Funerals

London Funeral Directors in Upper Norwood

We are Francis Chappell & Sons Funeral Directors in Upper Norwood, by Crystal Palace. We understand how important it is to get things right when it comes to saying farewell to those we love.

Being trusted with your loved one's funeral arrangements is an important and special duty that we do not take lightly. We will take care of everything for you, looking after every detail with heartfelt kindness and the best quality of care.

We can arrange any kind of funeral, no matter how simple or elaborate. From a traditional, religious service to a colourful woodland burial, whatever you think is right for your loved one, we will be able to help you. After all, it will be a personal event that can be a sentimental tribute to your loved one's life.

Our founder, John Chappell, began trading as a cabinet marker in Deptford, 1840. Since then, four generations of the Chappell family have helped our funeral directors grow and flourish to be a trusted and renowned part of South East London.

We are local to Norwood, Sydenham, Penge, Anerley, Crystal Palace and Kingswood Estate, serving families from these areas and many more.

We are here for you, every step of the way. Please call us today on 020 8653 0492 at any hour.

What We Offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans

Services we offer from our funeral home in Upper Norwood

At Francis Chappell & Sons Funeral Directors, we have a service to fulfil every wish. We understand how special life is with those that you love, which is why we always ensure every detail of what we do is carried out with uncompromising quality. Whether you would like a totally personalised Full Service Funeral, or have the flexibility for a Simple Funeral at a lower cost, you can expect the same impeccable standards.
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Simple Funeral in Upper Norwood

A complete funeral service for a lower cost, delivered with complete compassion and care.

This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
Our costs from
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Full Service Funeral in Upper Norwood

Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
Our costs from

Why choose Francis Chappell & Sons Funeral Directors?

Funeral services with distinction in Upper Norwood and beyond

Simple funeral cost icon | Dignity Funerals
Dignified funeral from £1,995 + third party costs
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Providing the highest standards of care
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Expert professionals available 24 hours a day
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High quality facilities

Where to find us


105a Church Road Upper Norwood SE19 2PR GB

Parking and Directions

Please call in advance to reserve a space at our funeral home. Alternatively, there is free parking at Sainsbury's for two hours.
We are near the one-way street by the traffic lights, near the Queens Hotel.


Our staff are available 24 hours a day on 020 8653 0492 if you require our services outside of these hours.


Day of the WeekHours
Mon09:00 - 17:00
Tue09:00 - 17:00
Wed09:00 - 17:00
Thu09:00 - 17:00
Fri09:00 - 17:00

Francis Chappell & Sons Funeral Directors in Upper Norwood is here to help you along the way

What to do when someone dies

What to do when someone dies

Our step-by-step guide will carefully explain everything you need to do after losing a loved one. You can also get in touch with your local Dignity funeral director in Upper Norwood for advice and guidance on what to do when someone dies.
Find Out More
Planning a funeral

Planning a funeral

Our guide on Planning a Funeral is here to explain the process of arranging a funeral, so you can know what to expect and the choices you will have to make. Our Dignity funeral directors will be here to help you plan the service.
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The funeral service

The day of the funeral

This guide covers what will happen during the funeral service itself, such as the funeral procession, funeral service, committal service and the wake. Our dedicated team will be here to help you through every step of the journey.
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After the funeral

After the funeral

Read about the things you may still need to take care of after the funeral. We will always be here to help you, from choosing the perfect memorial to dealing with legal matters; we'll offer all the support you need.
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Reviews for Francis Chappell & Sons Funeral Directors in Upper Norwood

We take the greatest of care when we look after families. Read what our clients have to say about their experiences with our funeral directors in Upper Norwood.

Rating 5.0
based on 2 Reviews
  • 5.0
    Rating 5.0
    Mum organised as ever had a pre paid funeral policy with Francis chapel, I called after mum had passed and two gentlemen came to collect her, they checked with me before they began and once they had finished to make sure I was ready to let her go. Then pat called and I made arrangements to go and see her, she made everything so easy for me and gave lots if advise when I asked.
    On the day the manager called me as I was nervous about the journey as there were a lot of road works, he re assured me that he had done the trip and it was running smoothly. Our driver and passenger we very curtious and kind, they never rushed us even after the ceremony the just waited patiently until we were ready to depart.
    Would I recommend francis chapel? Absolutely!! My partner and I are going to purchase ours very soon.
    Dignity Funeral logo
    Response on behalf of Francis Chappell & Sons Funeral Directors
    Thank you for an exceptional review. I am pleased to hear that our team were so kind and caring to your family and that you had the trust and confidence in our team to be able to deliver the service you expected.
  • 5.0
    Rating 5.0
    Could not ask for more in the way of helpfulness, empathy and efficiently. Pat looked after me in way that helped me deal with loss of my much loved mother both in the organising before and after the funeral. The day went very well thanks to Gary for his great work on a difficult day for me.
    I really cannot praise Francis Chappell & Sons and Dignity Funerals for the service I received, it was second to none. My mum bought a funeral plan many years ago and I thought this may had a effect on the service I received. It really did not, it was a wonderful day a good old fashioned day with much sadness but nothing but admiration and thanks for the people involved in giving my old mum the send we wanted and she would have enjoyed. Thanks again.
    Dignity Funeral logo
    Response on behalf of Francis Chappell & Sons Funeral Directors
    Thank you for the kind comments posted on your online review. I am pleased that our team looked after you so well and that the arrangements for your Mother were carried out to your satisfaction.