Francis Chappell & Sons Funeral Directors

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020 8653 0492020 8653 0492
Rating 5.0
Based on 1 Review
Francis Chappell & Sons Funeral Directors in Upper Norwood

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A funeral director opening a hearse door | Dignity Funerals

London Funeral Directors in Upper Norwood

We are Francis Chappell & Sons Funeral Directors in Upper Norwood, by Crystal Palace. We understand how important it is to get things right when it comes to saying farewell to those we love.

Being trusted with your loved one's funeral arrangements is an important and special duty that we do not take lightly. We will take care of everything for you, looking after every detail with heartfelt kindness and the best quality of care.

We can arrange any kind of funeral, no matter how simple or elaborate. From a traditional, religious service to a colourful woodland burial, whatever you think is right for your loved one, we will be able to help you. After all, it will be a personal event that can be a sentimental tribute to your loved one's life.

Our founder, John Chappell, began trading as a cabinet marker in Deptford, 1840. Since then, four generations of the Chappell family have helped our funeral directors grow and flourish to be a trusted and renowned part of South East London.

We are local to Norwood, Sydenham, Penge, Anerley, Crystal Palace and Kingswood Estate, serving families from these areas and many more.

We are here for you, every step of the way. Please call us today on 020 8653 0492 at any hour.

What We Offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans

Our Services

At Francis Chappell & Sons Funeral Directors, we understand how special life is with those that you love. For us, every funeral is unique and personal. We have a service to fulfil every wish, with every detail carried out with the same uncompromising quality of care. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral. If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
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Simple Funeral in Upper Norwood

A complete funeral service for a lower cost, delivered with complete compassion and care.

This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
Our costs from
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Full Service Funeral in Upper Norwood

Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
Our costs from

Why choose us?

Funeral services with distinction

Simple funeral cost icon | Dignity Funerals
Dignified funeral from £1,995 + third party costs
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Providing the highest standards of care
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Expert professionals available 24 hours a day
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High quality facilities

Where to find us


105a Church Road Upper Norwood SE19 2PR GB

Parking and Directions

Please call in advance to reserve a space at our funeral home. Alternatively, there is free parking at Sainsbury's for two hours.
We are near the one-way street by the traffic lights, near the Queens Hotel.


Our staff are available 24 hours a day on 020 8653 0492 if you require our services outside of these hours.


Day of the WeekHours
Mon09:00 - 17:00
Tue09:00 - 17:00
Wed09:00 - 17:00
Thu09:00 - 17:00
Fri09:00 - 17:00

Supporting you along the way

What to do when someone dies

What to do when someone dies

It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.
Find Out More
Planning a funeral

Planning a funeral

Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.
Find Out More
The funeral service

The day of the funeral

This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.
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After the funeral

After the funeral

Once the funeral has taken place, there are still a number of things you may need to take care of. From choosing the perfect memorial to dealing with legal matters, we'll offer all the support you need after the funeral.
Find Out More

Reviews for Francis Chappell & Sons Funeral Directors in Upper Norwood

Rating 5.0
based on 1 Review
  • 5.0
    Rating 5.0
    Could not ask for more in the way of helpfulness, empathy and efficiently. Pat looked after me in way that helped me deal with loss of my much loved mother both in the organising before and after the funeral. The day went very well thanks to Gary for his great work on a difficult day for me.
    I really cannot praise Francis Chappell & Sons and Dignity Funerals for the service I received, it was second to none. My mum bought a funeral plan many years ago and I thought this may had a effect on the service I received. It really did not, it was a wonderful day a good old fashioned day with much sadness but nothing but admiration and thanks for the people involved in giving my old mum the send we wanted and she would have enjoyed. Thanks again.
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    Response on behalf of Francis Chappell & Sons Funeral Directors
    Thank you for the kind comments posted on your online review. I am pleased that our team looked after you so well and that the arrangements for your Mother were carried out to your satisfaction.