Francis Chappell & Sons Funeral Directors, Norwood

We take the greatest care as we look after the families of Upper Norwood.
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24 hours a day
Reviews
Rating 5.0
based on 2 reviews

About our Norwood funeral home

We are Francis Chappell & Sons Funeral Directors in Upper Norwood, by Crystal Palace. We understand how important it is to get things right when it comes to saying farewell to those we love.

Being trusted with your loved one's funeral arrangements is an important and special duty that we do not take lightly. We will take care of everything for you, looking after every detail with heartfelt kindness and the best quality of care.

We can arrange any kind of funeral, no matter how simple or elaborate. From a traditional, religious service to a colourful woodland burial, whatever you think is right for your loved one, we will be able to help you. After all, it will be a personal event that can be a sentimental tribute to your loved one's life.

Our founder, John Chappell, began trading as a cabinet marker in Deptford, 1840. Since then, four generations of the Chappell family have helped our funeral directors grow and flourish to be a trusted and renowned part of South East London.

We are local to Norwood, Sydenham, Penge, Anerley, Crystal Palace and Kingswood Estate, serving families from these areas and many more.

We are here for you, every step of the way. Please call us today on 020 8653 0492 at any hour.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have unlimited choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
  • Full Service Funeral in Upper Norwood

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.
    Our costs from
    £3,545
    Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    Full Service Funeral in Upper Norwood Image

    Full Service Funeral in Upper NorwoodOur costs from £3,545

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 020 8653 0492
  • Simple Funeral Service in Upper Norwood

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    Our costs from
    £1,995
    This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
    Simple Funeral Service in Upper Norwood Image

    Simple Funeral Service in Upper NorwoodOur costs from £1,995

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 020 8653 0492

Where to find us

Address

105a Church Road
Upper Norwood SE19 2PR
GB

Directions and Parking

We are near the one-way street by the traffic lights, near the Queens Hotel.

Please call in advance to reserve a space at our funeral home. Alternatively, there is free parking at Sainsbury's for two hours.

Funeral Home Opening Times

Our staff are available 24 hours a day on 020 8653 0492 if you require our services outside of these hours.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews for Francis Chappell & Sons Funeral Directors in Upper Norwood

We take the greatest of care when we look after families. Read what our clients have to say about their experiences with our funeral directors in Upper Norwood.
5.0
Rating 5.0
based on 2 reviews
Rating 5.0
Mum organised as ever had a pre paid funeral policy with Francis chapel, I called after mum had passed and two gentlemen came to collect her, they checked with me before they began and once they had finished to make sure I was ready to let her go. Then pat called and I made arrangements to go and see her, she made everything so easy for me and gave lots if advise when I asked.
On the day the manager called me as I was nervous about the journey as there were a lot of road works, he re assured me that he had done the trip and it was running smoothly. Our driver and passenger we very curtious and kind, they never rushed us even after the ceremony the just waited patiently until we were ready to depart.
Would I recommend francis chapel? Absolutely!! My partner and I are going to purchase ours very soon.
Response from Francis Chappell & Sons Funeral Directors
Thank you for an exceptional review. I am pleased to hear that our team were so kind and caring to your family and that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
Could not ask for more in the way of helpfulness, empathy and efficiently. Pat looked after me in way that helped me deal with loss of my much loved mother both in the organising before and after the funeral. The day went very well thanks to Gary for his great work on a difficult day for me.
I really cannot praise Francis Chappell & Sons and Dignity Funerals for the service I received, it was second to none. My mum bought a funeral plan many years ago and I thought this may had a effect on the service I received. It really did not, it was a wonderful day a good old fashioned day with much sadness but nothing but admiration and thanks for the people involved in giving my old mum the send we wanted and she would have enjoyed. Thanks again.
Response from Francis Chappell & Sons Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that our team looked after you so well and that the arrangements for your Mother were carried out to your satisfaction.

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