Francis Chappell & Sons Funeral Directors, Woolwich

With our Unattended Funeral from £995 and our Attended Funeral from £1,995, our Woolwich Funeral Directors will help arrange a fitting farewell for your loved one.
Where to find us
5 Thomas Street
Woolwich SE18 6HL
GB
Francis Chappell & Sons Funeral Directors in Woolwich
Call us on
020 8854 0289
Call us on
020 8854 0289
BASED ON 17 reviews
Rating 5.0
Francis Chappell & Sons Funeral Directors in Woolwich
Francis Chappell & Sons Funeral Directors in Woolwich

About our Woolwich funeral home

Welcome to Francis Chappell & Sons Funeral Directors in Woolwich. It would be a privilege to help arrange a dignified and respectful funeral for your loved one, so family and friends can say goodbye in a heartfelt and meaningful way.

We promise to help you feel as comfortable as possible and relieve some of the pressure when it comes to making important decisions. We understand that this is a difficult time, so we want nothing more than to make it a little easier for you.

Being based in London’s vibrant multi-cultural community, we have experience in providing funeral services for the many faiths and cultures in the capital, as well as non-belief services.

Our funeral directors can also cater for special requests, no matter how big or small. You may wish for a bespoke service, such as a green or eco-funeral, burial at sea, or a traditional horse and carriage procession. Your options are limitless.

Francis Chappell & Sons celebrated 180 years of service in 2021, and we are proud and lucky to have been able to help the community we love for all this time. The Chappell’s name is present in 25 locations across South East England. Now, as a part of the Dignity group, we are backed by continuous investment in our funeral homes, expert teams and funeral vehicles.

We are always here to talk on 020 8854 0289. Please call us at any hour.
Funeral directors helping woman

About Francis Chappell & Sons Funeral Directors

At Francis Chappell & Sons Funeral Directors, we serve families with the greatest care, from our funeral directors in South East England.
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What we offer

  • Advice and guidance every step of the way
  • Each detail arranged around your needs and wishes
  • A team of kind, local people who have close ties with the community
  • Cremation or burial at your chosen site
  • Funeral services for all faiths, cultures and personal preferences
  • Chapel of rest for spending time with your loved one
  • Various options for bespoke transport, such as limousines, hearses, & horse-drawn carriages
  • An array of beautiful memorials and tributes to choose from
  • Prepaid Funeral Plans for you or your family members
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
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Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.

  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More

  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £1,995
    plus £1,113 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,113 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £1,995
    plus £1,113 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,113 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

5 Thomas Street
Woolwich SE18 6HL
GB
Get Directions

Directions and Parking

We are two minutes from the DLR Arsenal station, next door to the Great Harry Pub, and five minutes from the Woolwich Registrar.

There is car parking available at the rear of our funeral home.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 020 8854 0289

Supporting you along the way

We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews for Francis Chappell & Sons Funeral Directors in Woolwich

We take the greatest of care when we look after families. Read what our clients have to say about their experiences with our funeral directors in Woolwich.
5.0
Rating 5.0
based on 17 reviews
Rating 5.0
They went above and beyond for my mothers funeral, very helpful, caring and very passionate about their work they do and they always give updates to their clients about each step that needs to be done ,
Response from Francis Chappell & Sons Funeral Directors
Thank you for leaving a review online for Francis Chappell & Sons Funeral Directors. Our whole team are here to give the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
The care and attention to every detail was outstanding. Very thankful to all staff members for making the day special.
Response from Francis Chappell & Sons Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 5.0
Organising a funeral for a loved one will always be a bewildering and challenging time in your life, so having a professional and engaging funeral director is a must.
Luckily for me, I had the pleasure of dealing with the kind and caring Jackie at Francis Chappell & Sons Funeral Directors in Woolwich, I have no problem recommending them, they will definitely look after you and make sure everything runs smoothly and respectfully.
Response from Francis Chappell & Sons Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
The Lady my family and I met at the funeral office,embodied etiquette and professionalism.She connected us to the Reverend Father that conducted the Service. Nothing was too much for her to accommodate our requests. All the people connected to this funeral directors were all very professional. My family and friends were very impressed with the professionalism. I would highly recommend this funeral directors.
Response from Francis Chappell & Sons Funeral Directors
We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service, Thank you for your thoughtful and detailed review. it is incredibly helpful to other families in the same circumstances as yourself.
Rating 5.0
Jackie and the team at Woolwich f.Chappell, couldn’t have been more helpful and informative. Everything was checked and checked again. The funeral went as well as one can hope for these things and Francis Chappell made that happen. Would recommend them to anyone
Response from Francis Chappell & Sons Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed. Thank you for your 5* review.
Rating 5.0
Francis Chappell were very professional and respectful following the loss of our uncle and were able to guide us through the process of what needed to be done during this very upsetting time. We would have no hesitation in recommending their services.
Response from Francis Chappell & Sons Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased to hear that you found our staff to be professional and respectful.
Rating 5.0
At such a difficult and emotional time the lady and gentleman I met with made every step of the way much easier. Thank you
Response from Francis Chappell & Sons Funeral Directors
I am pleased to hear the team looked after you and the family well. Thank you for your kind words.
Rating 5.0
I was very satisfied with everything that you did for me and my family, and my late Sister. Thankyou
Response from Francis Chappell & Sons Funeral Directors
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after.
Rating 5.0
I found the service from arrangement of the funeral and running up to the date of the service was excellent, the ground staff on the day of the service was very professional.
Response from Francis Chappell & Sons Funeral Directors
I am pleased to hear that the service was carried out to your satisfaction and that you found our staff to be professional. Thank you for sharing your thoughts with us on your online review.
Rating 5.0
I was so pleased with the service that I received, the staff bent over backwards to help me in all my needs and some.
The staff are friendly and very helpful.
Response from Francis Chappell & Sons Funeral Directors
Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
The lady that helped me with planning my mother funeral was very caring, and made the whole process a lot easier. Also the people on the day off the funeral made a difficult day lot easier, with the way they handled it.
Response from Francis Chappell & Sons Funeral Directors
Thank you for taking the time to share your thoughts with us. It is comforting to know that the team were there to support you through this time and relieve some of the pressure through guidance and support. It has been a privilege to look after your mother.
Rating 5.0
Francis Chappell provided an excellent service from start to finish. I mainly dealt with Jackie who seemed to be available 7 days a week. This was during their incredibly busy period in January/February when Covid was taking it's toll. As I live hundreds of miles away from where my deceased family member lived, I had to conduct all business over the phone and by email. Despite this Jackie provided an outstanding personal service, if she wasn't available she always rang/replied promptly and didn't fail to answer my questions. She made the whole process very easy and held my hand every step of the way. On the day of the Service, the pallbearers etc provided a personal, excellent service. I can't fault the experience despite being a sad event.
Thank you to all at Francis Chappell, Woolwich.
Response from Francis Chappell & Sons Funeral Directors
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be. We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Thank you to Jackie at Woolwich for all her help with arranging my mothers funeral. She explained what would happen on the day and fully answered any questions. The day went exactly as planned. Thank you also to Lee who conducted the funeral and his colleagues who were all very understanding and helpful.
Response from Francis Chappell & Sons Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 5.0
Very caring and professional service made it very easy to arrange.
Response from Francis Chappell & Sons Funeral Directors
Thank you for these lovely words, it means so much to the whole team.
Rating 5.0
Excellent service, was exactly what I asked for
Response from Francis Chappell & Sons Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved.
Rating 5.0
The funeral itself exceeded every expectation but what I took away most was the sympathetic and efficient approach provided by Jackie in what is clearly sad times. I never once felt pressurised or burdened whilst agreeing the arrangements and this allowed me and my family to mourn without any background stress - a professional service.
Response from Francis Chappell & Sons Funeral Directors
Thank you for taking the time to send your online review to us. I am glad that we were able to provide you with the dignity and respect needed at this time and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
Francis chapel was the funeral directors we chose to take care of my nephew burial am I was very impressed by the level of professionalism and specially the humanity they showed during the all process which was a bit long and complicated.they were there throughout showing their understanding and compassion. I cannot think them enough. On behalf of the entire Mukendi family I would like to thank you again for your amazing service.
Response from Francis Chappell & Sons Funeral Directors
Thank you for your 5* review. We are very pleased that our staff showed professionalism, kindness and understanding whilst assisting you and your family. If you wish to discuss any additional concerns concerning the arrangement, please contact our Client Relations Department on 0800 484 0512, who will be more than happy to assist you. Thank you once again for your 5* review and comments.
Displaying reviews 1 - 2 out of the 17 most recent