Harveys Funeral Directors, New Costessey

With our Unattended Funeral from £995 and our Attended Funeral from £1,995, our New Costessey Funeral Directors will help arrange a fitting farewell for your loved one.
BASED ON 35 reviews
Rating 4.9

About our New Costessey funeral home

Harveys Funeral Directors was established in 1950 by Mr Harvey, and it was the first of its kind to open in Costessey, Norwich. In 1980 we became part of the Gordon Barber group. Today, we are a Dignity funeral directors.

We pride ourselves on providing the highest standards of funeral services to every family in our care. You can rest assured that we will listen carefully to your requests, and work closely with you to arrange the perfect funeral service for your loved one.

We understand that it can be a difficult time for you and your family, and we want you to know that we are here to support you. Whether you need advice or guidance, or simply someone to talk to, you can call us at any time of the day.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List and Additional Options Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    The Unattended Funeral

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    The Unattended Funeral
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    Our costs from
    £1,995
    Plus £1,343 estimated third party costs
    Plus £1,343 estimated third party costs
    The Attended Funeral

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our costs from
    £1,995
    Plus £1,343 estimated third party costs
    Plus £1,343 estimated third party costs
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    The Attended Funeral
    Find Out More

Where to find us

Address

1 Norwich Road
Costessey
Norwich NR5 0EA
GB

Directions and Parking

You will find us on the corner of Norwich Road, next to the BP garage.

There is ample car parking available at the front of the branch.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01603 742094

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

4.9
Rating 4.9
based on 35 reviews
Rating 5.0
I arranged the funeral of a friend with Harvey’s with Ian.
The entire process was well explained, well managed with dignity at the forefront of everything.
I was able to arrange the funeral in a single meeting, with phone calls of support being made to me regularly. They really took the pressure off of me.
The cremation service was nicely run, with a lovely box of memories being produced about my friend by Harvey’s which was gifted to us.
I highly recommend Harvey’s.
Thank you.
Response from Harveys Funeral Directors
Thank you for the kind comments posted on your online review, we know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service.
Rating 5.0
In our sadness & grief of losing a loved one we knew we could rely on Harveys to organise a dignified & respectful service. My family has always used Harveys. As we live a long distance away everything had to be done by phone, Harveys kept us in touch every step of the way. We are very grateful for everything they did
Response from Harveys Funeral Directors
I am glad that we were able to provide you with the dignity and respect needed at this time. It is comforting to know that the team were there to support you through this time and relieve some of the pressure through guidance and support.
Rating 5.0
My family has used Harvey’s funeral directors for generations. They have always been excellent, nothing is ever to much trouble and that again applied to the most recent loss in our family, that of my Uncle on 3/6/21. Every detail went to plan and I can only commend them for the kind gentle compassionate way they deal with everything at a very sad time. Thank you
Response from Harveys Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Well detailed and informative
Response from Harveys Funeral Directors
I am happy that we provided a professional service to you.
Rating 5.0
From making the arrangements to grave side all the staff I met were very respectful and helpful. We were very happy with the way every part of the service was dealt with. Would definitely recommend Harveys
Response from Harveys Funeral Directors
We really appreciate you leaving a review online for Harveys Funeral Directors. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 5.0
Ian at Harveys helped me to arrange my mother's funeral I had never had to arrange a funeral on my own and Ian was extremely helpful, patient and explained everything in full, especially as I made several changes along the way. The day of the funeral went very smoothly which made it so much easier for myself and family. After the funeral he presented me with a box of memories, which contained the order of service in full, the newspaper clippings and photos of the flowers. It also contained a lovey plant. This was such a lovey surprise and very emotional. I will, obviously treasure this. The reception staff were all very helpful when Ian wasn't available. I would certainly recommend Harveys.
Response from Harveys Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. The staff will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
From the very start of the funeral arrangement with Harveys the service was excellent staff so thoughtful sensitive and caring Ian was fantastic and explained everything I used this service 20 years ago for my Mother and glad to see it is still as good as it was back then cant recommend them enough well done and thanks Michelle McKeating
Response from Harveys Funeral Directors
Your kind words mean a great deal to the team who always work very hard to deliver great care. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 5.0
First class service all around, very highly recommended. a BIG thank-you
Response from Harveys Funeral Directors
Thank you for your 5* review and lovely comments.
Rating 5.0
We would not hesitate to recommend Harveys Funeral Directors. You would have to go to the ends of the earth to find a better Funeral Director. The kindness and compassion of every one of the staff that we encountered were second to none. Nothing was too much trouble and the help we received during a very upsetting time during the Coronavirus was more than we could ever have expected. We felt in very experienced hands and felt so confident that our loved one would have the funeral that was so deserved as a second world war veteran of 102 yrs old. You are in the best hands possible with these people. Thank you to them all.
Response from Harveys Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. We have been working hard to maintain our high standards of care in these challenging times and it's great to know that we succeeded in doing so.
Rating 4.0
We were pleased with the service but unfortunately we feel disappointed with the quality of a temporary cross that you have provided. The name plate has already pitted and we unable to read the inscription. This was pointed out in a letter that we handed to a member of staff at the beginning of last week but as yet received no comment?
Response from Harveys Funeral Directors
Thank you for your 4 Star review. I understand that my Colleagues are Harveys Funeral Home are currently looking into the concerns you have raised. If you would like to discuss this further then please do contact our Client Relations Team on 0800 783 7171.
Rating 5.0
The Funeral that Harveys arranged for my Aunt was perfect.
Ian and Tim were so kind and considerate and made it completely stress free for me , they were only a phone call away if needed, I would defiantly recommend them .
Julia Carter
(Cambridge)
Response from Harveys Funeral Directors
I am glad you chose Harveys Funeral Directors to take care of your Aunt and that the team looked after you and the family well.
Rating 5.0
I was pleased with the service supplied by Harvey’s. A basic funeral plan was already in place and then there were a few additional costs and these were made clear at the first, main meeting. Following the meeting we left with a guide specifying our decisions, what we needed to decide, additional costs identified and contact names and numbers. It was helpful that Harvey’s offered and contacted a person to take the service. Carol, Harvey’s representative, contacted and visited us just before the funeral and we went over all the details regarding the practical details of the service; including collection, flowers, seating, entering and leaving the service. She did an excellent and professional job and it meant the day went well.
Response from Harveys Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It is good to know that we managed to make the day run as smoothly as possible for you and you and the family received helpful guidance through this time.
Rating 5.0
Well what can I say from the first day i spoke with Ian he was amazing.Hes so caring and with his sweet voice gives ease.Ian made our family feel very assured and comfort in that he was taking care which he did of all of us our our dear nan who we sadly lost..on the morning of my nanny's funeral my auntie suddenly passed..Ian was by our sides all day him and his team kept us going they where all fantastic considering the devastating news that had just found out the funeral was out of this world..we have chosen Harvey’s funeral directors also for my aunties funeral Ian has been by my side though all this and I honestly want to thank the company for letting us meet Ian he’s been fantastic..thanks again ..
Response from Harveys Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased to hear that our team were so accommodating and their recommendations were helpful. Confiding in us as a team to take care of your loved ones makes difficult times seem a little easier.
Rating 5.0
Outstanding empathy, support and patience at a time when these qualities are desperately needed. Every tiny detail acknowledged, managed and arranged throughout this seamless expert service. I am grateful.
Response from Harveys Funeral Directors
Thank you for sharing your views with us on your online review. I am glad that our staff went above and beyond to deliver the service you expected.
Rating 5.0
Thanks for the help with Fineral could not have done it without your help
Response from Harveys Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need.
Rating 5.0
A very thorough, professional and discreet service received from all the team. Thank you
Response from Harveys Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. Your feedback is always valuable to us.
Rating 5.0
We found all the staff very kind and considerate, when planing the funeral of our mother Ian was very good at listening to what our mother wanted and made all the arrangements with a very efficient ad professional manner. Carol made contact before the funeral day to get to know us. On the actual day Carol guided the funeral and looked after my brothers and sisters very well no added stress on a difficult day.
All i all a great company to deal with no complaints what so ever.

David Veness.
Response from Harveys Funeral Directors
Thank you for sharing your experience with us on your online review. I am pleased to hear that our team were so kind and caring to your family and that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
I couldn't have asked for better, Ian was a legend, he ensured everything went smoothly from start to finish. I cannot recommend highly enough, not many people get my families sense of humour even at sad times as these but he got it straight away and helped us all through this hard time,
Response from Harveys Funeral Directors
We appreciate you leaving a review online for Harveys. I am glad that you and the family were well cared for and we were able to help make things easier for you at such a difficult time.
Rating 5.0
I found the help and guidance I received from the staff at Harvey's when arranging the funeral of my close friend to be second to none.

After the first meeting at the home, they were always there on the other end of the phone if I had more questions still to ask.


On the day of the funeral I found them to be very caring.


Would recommend Harvey's to people in the future.
Response from Harveys Funeral Directors
Thank you for sharing your sentiments with us regarding your experience. I am glad we were able to provide you with the support and guidance needed and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
Very professional and compassionate service. Very happy with service received. Good organisation and communication. Would recommend.
Response from Harveys Funeral Directors
Thank you for your online review. I am pleased to hear that you found our staff to be professional and respectful and that the service was carried out to your satisfaction.
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