W S Harrison & Son Funeral Directors, Newcastle

Our Newcastle Funeral Directors can provide a meaningful funeral now for your family and an additional memorial or commemorative service later once everyone can be together again.
W S Harrison & Son Funeral Directors in Shields Road, Newcastle Upon Tyne
BASED ON 65 reviews
Rating 5.0
W S Harrison & Son Funeral Directors in Shields Road, Newcastle Upon Tyne

About our Newcastle funeral home

W S Harrison & Son Funeral Directors have served the local community of Newcastle Upon Tyne since the 1920s.

We moved into our current funeral home at St. Mark's House on Shields Road in 1984, making it easier to visit us from the surrounding areas of Byker, Heaton and Walker.

Our funeral home is equipped with three peaceful chapels of rest, where you can spend time with your loved one before the funeral. Our dedicated team are always here to help you, from the moment you need us, and we are able to give any advice, guidance and support you require at this difficult time.

We are professional funeral directors that you can rely on. You can get in touch with us by telephone 24 hours a day. Simply call us on 0191 265 5415.

What we offer

  • The option of a dignified funeral now and memorial service later
  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.

Where to find us

Address

St Marks House
Shields Road
Newcastle Upon Tyne NE6 2UD
GB

Directions and Parking

We are located on Shields Road next to the Newcastle Climbing Centre, we are opposite the Shell Petrol Station.

There is car parking available at the front of the funeral home.

Funeral Home Opening Times

Our staff are available 24 hours a day on 0191 265 5415 if you require our services outside of these hours.
Day of the WeekHours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

5.0
Rating 5.0
based on 65 reviews
Rating 5.0
The staff at Harrison's were fabulous we could not of asked for more especially Rob .
Response from W S Harrison & Son Funeral Directors
Thank you for your 5* review.
Rating 5.0
Right from the initial contact via phone with Robert both my husband and myself had a confidence boost as we were unsure re. Covid what to expect and this was the first funeral I would have to organise. Robert was brilliant and put us at ease straight away, talking us through what to expect and what was available. I explained there were issues within the family which may be very awkward, Robert told me more than once that he worked for me and not to worry, he would only do what I wanted. Nothing was a bother and I was very reassured with how the funeral would be handled. He really listened to my concerns and what I asked for, introducing me to a local humanist who also was very good in listening to me and conducting the service. Robert looked after us before, during and after the service, explaining that if we wanted any follow up or just a chat at anytime to contact him. I cannot praise Robert highly enough as he was so helpful, considerate, kind and easy to talk to, taking any hardship out of the planning. It is not an easy time especially where there is family friction,yet Robert managed to make me feel everything was going to flow along nicely with no hitches and it definitely did go well. In fact I had feed back from others who told me it was one of the best funerals they had attended. I felt Robert looked after me on the day which was lovely and much appreciated. Thank you Robert.
Response from W S Harrison & Son Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It is good to know that we managed to make the day run as smoothly as possible for you and that you and the family received helpful guidance. Your comments will provide great encouragement to the team to keep doing their job to the best of their ability.
Rating 5.0
All the staff at Harrisons are very professional and treated the whole family with consideration and compassion. Ian was particularly patient whilst we co ordinated with family who lived away and helped us make the right decisions for my husbands funeral. On the day of the funeral Jerry and his colleagues made a very difficlt day run very smoothly supporting us all the way. This also extended to the scattering of the ashes. We have used Harrisons for all our family and will use them again. Thank you.
Response from W S Harrison & Son Funeral Directors
Thank you for your review. We pride ourselves in maintaining the highest quality of care for our families. It’s good to hear that you and the family received helpful guidance through this time.
Rating 5.0
Michael was fantastic, arranged a suitable date for me on the first day and met with me the next day to arrange everything else. Also called me regularly to keep me informed. On the day he was really supportive. The whole service from Harrison's was great.
Response from W S Harrison & Son Funeral Directors
We are incredibly grateful that you took the time to leave us this review. I am happy that we provided a professional service to you.
Rating 5.0
Very friendly and approachable team
Response from W S Harrison & Son Funeral Directors
I am glad that the final wishes for your loved one were carried out to the highest standard.
Rating 5.0
I would like to thank all the staff at W S Harrison for providing us with the help we needed to make the arrangements for my fathers funeral. They listened to what we wanted and advised us in areas we were unsure of to make everything go to plan on the day. When you are suddenly faced with the death of a close family member like I was with my father, I didn’t really know what to expect from a funeral director, but I felt at ease from the first contact I had with W S Harrison they ensured the whole experience was smooth and precise. I cannot thank them enough.
Response from W S Harrison & Son Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us. I am glad that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
Excellent personal care service
Response from W S Harrison & Son Funeral Directors
I am happy that you confided in us as a team to take care of your loved one.
Rating 5.0
From our ancestry with descendants originally from "Byker" "Shieldfield" and "Sandyford"; W S Harrison and Son Funeral Directors have been looking after our extended family funeral needs for 100 years and we have never been disappointed with the service, the dignity, respect and eye for detail they provide and have provided over the years; which is why we have remained loyal as a family and given them the trust to support us during very testing and upsetting periods in our lives when we have lost someone dear to us; even now that we have moved further afield from our origins there has never been an urge to look elsewhere for this service.
Response from W S Harrison & Son Funeral Directors
Thank you for an exceptional review. We take pride in giving outstanding service to our families and I am pleased that all of the arrangements were carried out to your satisfaction each time.
Rating 5.0
Everything was new to me and i had never been here before Chris guided me every step of the way very profensional in his job,allways on other end of phone if i needed any info
Response from W S Harrison & Son Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are able provide the right level of care to our families.
Rating 5.0
I would like to thank everyone at WS Harrison and Sons on behalf of myself and my family and friends for the care and consideration shown to us after the sad loss of our Aunt. Everyone was so compassionate, conscientious and very professional which made it so much easier for us all.
Thanks again.
Richard Lovell.
Response from W S Harrison & Son Funeral Directors
Your feedback is always valuable to us and we would like to say thank you. I am pleased that we provided the highest level of care and guidance for you and your family.
Rating 5.0
There is not enough stars on there to rate them they were like an extended family that could not do enough for you, and your family and the loved one that we sadly lost. Anyone that has to go through a loss of a loved one these are the people to go to ,we can not thank them enough 100 gold stars to you all thankyou
Response from W S Harrison & Son Funeral Directors
Thank you for the kind comments posted on your online review. I am happy that you confided in us as a team to take care of your loved one and that our staff went above and beyond to deliver the service you expected.
Rating 5.0
Michael Burn our Funeral Director was first class and everything was done according to our wishes on the day
Response from W S Harrison & Son Funeral Directors
We appreciate you leaving a review online for your experience with W S Harrison & Son and I am glad we were able to provide you with the support and guidance needed.
Rating 5.0
Everything was explained by the one person that I saw which was Chris.
My late partner was treated with respect, care and dignity. Harrison's funeral parlor have attended to a lot of my late deceased family. I would highly recommend them if you want your dearly departed looked after.
Response from W S Harrison & Son Funeral Directors
Thank you for an exceptional review. We take pride in giving outstanding service to our families and I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
From start to finish,Harrison's were really great. Chris explained everything to us and rang every couple of days to keep us up to date and to make sure we were doing ok. He helped us with ideas for where to have the wake, and put us in contact having provisionally booked it. My family have used Harrison's in the past and would use them again. It was really good that they are part of Dignity as it meant we could go to the local funeral home to see our mam, instead of travelling to East of Newcastle.
Response from W S Harrison & Son Funeral Directors
Thank you for an exceptional review. I am pleased to hear that our team were so accommodating and their recommendations were helpful. It makes a difficult time seem a little easier.
Rating 5.0
Fabulous service couldn’t ask for a more lovely lady
Response from W S Harrison & Son Funeral Directors
We take pride in giving outstanding service to our families and your feedback is valued. Thank you.
Rating 5.0
I found all of the staff at W.S. Harrison, Byker very friendly and helpful, especially the funeral director who dealt with my husband;s funeral.
Robert Taylor was really good, he kept me informed every step of the way, recommending a very good Humanist, Ian Hunter to carry out the service. Robert also made sure that when I went to view my husband in the Chapel of Rest he sprayed my husband's aftershave, this made a very difficult situation a bit easier.
The memory book is a very nice touch and this will be a lovely thing for us to look at for a long time to come and hopefully give us comfort.
I would recommend W.S. Harrison in the future.
Response from W S Harrison & Son Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. I am happy that you confided in us as a team to take care of your loved one.
Rating 5.0
The service which we received was excellent, with staff who were extremely professional and supportive. No request was too great and we were guided at each step of the process. Having used Harrison & Son Funeral Directors on many occasions I can say that they are always second to none and I would recommend them to anyone wanting a caring, supportive service during a difficult process.
Response from W S Harrison & Son Funeral Directors
Thank you for sharing your experience with us on your online review. I am glad that you and the family were well cared for and that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
Very professional in all areas couldn't have asked for any better.
Response from W S Harrison & Son Funeral Directors
Thank you for posting your review online. I am pleased that you were well looked after by our team and that the arrangements were carried out to your satisfaction.
Rating 5.0
The service my family & myself recieved from harrisons & sons was excellant from start to finish. Everything was fully explained to us from start to finish & afterwards infact. We could not have asked for better for our lovely mam who has been looked after amazingly. Chris chollerton was so understanding of our needs & requests & carried out everything so professionaly. I would just like to say a huge thankyou to all invlolved in taking care of our mam & us you all made the saddest experience so much easier to handle. 🌟🌟🌟🌟🌟
Response from W S Harrison & Son Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected. Thank you for your review.
Rating 5.0
Rob and his colleagues at Harrison’s were fantastic at such a difficult time. When we lost our mam we didn’t think we would cope with organising the funeral but, Rob made things so much easier for us. He comes across a a genuinely caring person and took his time to explain everything and even when we changed a couple of things it wasn’t any trouble.
We were kept updated at all times with how things were progressing.
Each time I had to either ring the branch or call in the staff on duty were more than helpful.
They were with us every step of the way and we can't thank them enough for the thoughtful and kindness shown throughout what for us was a very distressing time.
Response from W S Harrison & Son Funeral Directors
I am glad that you chose W S Harrison & Son to look after your Mother and that you and the family were well cared for. It has hopefully helped ease any worries that you may have had.
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