W S Harrison & Son Funeral Directors, Newcastle

Our Newcastle Funeral Directors can provide a meaningful funeral now for your family and an additional memorial or commemorative service later once everyone can be together again.
W S Harrison & Son Funeral Directors in Shields Road, Newcastle Upon Tyne
BASED ON 70 reviews
Rating 5.0
W S Harrison & Son Funeral Directors in Shields Road, Newcastle Upon Tyne

About our Newcastle funeral home

W S Harrison & Son Funeral Directors have served the local community of Newcastle Upon Tyne since the 1920s.

We moved into our current funeral home at St. Mark's House on Shields Road in 1984, making it easier to visit us from the surrounding areas of Byker, Heaton and Walker.

Our funeral home is equipped with three peaceful chapels of rest, where you can spend time with your loved one before the funeral. Our dedicated team are always here to help you, from the moment you need us, and we are able to give any advice, guidance and support you require at this difficult time.

We are professional funeral directors that you can rely on. You can get in touch with us by telephone 24 hours a day. Simply call us on 0191 265 5415.

What we offer

  • The option of a dignified funeral now and memorial service later
  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.

Where to find us

Address

St Marks House
Shields Road
Newcastle Upon Tyne NE6 2UD
GB

Directions and Parking

We are located on Shields Road next to the Newcastle Climbing Centre, we are opposite the Shell Petrol Station.

There is car parking available at the front of the funeral home.

Funeral Home Opening Times

Our staff are available 24 hours a day on 0191 265 5415 if you require our services outside of these hours.
Day of the WeekHours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

5.0
Rating 5.0
based on 70 reviews
Rating 5.0
We always felt that the arrangements were being handled by people who cared. Rob was fantastic throughout.
Response from W S Harrison & Son Funeral Directors
Thank you for your review. It means a lot to the team for our clients to be able to share their experiences with us.
Rating 5.0
I would like to thank you and your colleagues for looking after my dad's funeral

This was my first time dealing with funeral arrangements and had looked throughout the internet for advice, support and confidence of choosing the best funeral directors

I live locally and have passed your St Marks house many times, never thinking I would need to call

I am so glad that I did and especially glad that Lewis picked up the phone. I immediately felt confident that Harrisons and Lewis would be the right choice

With all things COVID etc, Lewis expertly held my hand as he took me through Dad's care & funeral arrangements

So I guess I would expect all funeral directors to do this, but I have got to say that Lewis was so supportive and caring as we spoke many times over the last few weeks on the phone and in person and he ensured that everything was in hand at the funeral. My mam and family all mentioned Lewis in a positive light from the choice of celebrationist who was excellent to the care that he showed for all of us on the day. Furthermore this extended to a follow up telephone call ensuring that myself and family were all doing ok

So a huge thank you to all of you, but especially Lewis a credit to your company
Response from W S Harrison & Son Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. It means a lot to us for our clients to be able to share their experiences with us and the team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Can’t thank Rob enough for making the day go as smoothly as possible and making sure me and our family were doing ok throughout.
Response from W S Harrison & Son Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
We have used Harrison’s several times in the past and once again they did not disappoint us. Each and every member of the team we encountered provided us with excellent service throughout. From my initial phone call, and every following phone call all members of the team were polite and helpful. I would like to mention in particular our funeral director, Jerry Young who was an enormous source of support to all the family and we could not fault his professionalism. As a family Jerry reassured us that Mam would be cared for to the highest standards whilst in the care of the team at Harrison’s, from which we took great comfort. Jerry took the time to get to know the family and ensured that all of our requests were met with dignity and respect. Jerry always kept us informed throughout the process , before , during and after the funeral.
A funeral is always difficult but a service we all need to use sadly, I would not hesitate to recommend W.S.Harrison and Son funeral directors ( St Marks House Shields Road Newcastle upon Tyne)
Once again thank you to all at Harrison’s, especially Jerry, for the excellent service you all provided to Mam and the whole family.
Take care of and stay safe in these unprecedented times.
Response from W S Harrison & Son Funeral Directors
Thank you for entrusting us with the care of Mother. The continuity of care is something we are proud of and we know what a difference it makes to the families in this time of need. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 5.0
Can not thank Harrisons enough for making the most difficult time as easy as possible.

Michael Hayes supported us through every step, took away all the stress, was available for support all the time and could not do enough for us.

Mam had a beautiful service.

Thank you.
Response from W S Harrison & Son Funeral Directors
Thank you for these lovely words, it means so much to the whole team. We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service.
Rating 5.0
The staff at Harrison's were fabulous we could not of asked for more especially Rob .
Response from W S Harrison & Son Funeral Directors
Thank you for your 5* review.
Rating 5.0
Right from the initial contact via phone with Robert both my husband and myself had a confidence boost as we were unsure re. Covid what to expect and this was the first funeral I would have to organise. Robert was brilliant and put us at ease straight away, talking us through what to expect and what was available. I explained there were issues within the family which may be very awkward, Robert told me more than once that he worked for me and not to worry, he would only do what I wanted. Nothing was a bother and I was very reassured with how the funeral would be handled. He really listened to my concerns and what I asked for, introducing me to a local humanist who also was very good in listening to me and conducting the service. Robert looked after us before, during and after the service, explaining that if we wanted any follow up or just a chat at anytime to contact him. I cannot praise Robert highly enough as he was so helpful, considerate, kind and easy to talk to, taking any hardship out of the planning. It is not an easy time especially where there is family friction,yet Robert managed to make me feel everything was going to flow along nicely with no hitches and it definitely did go well. In fact I had feed back from others who told me it was one of the best funerals they had attended. I felt Robert looked after me on the day which was lovely and much appreciated. Thank you Robert.
Response from W S Harrison & Son Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It is good to know that we managed to make the day run as smoothly as possible for you and that you and the family received helpful guidance. Your comments will provide great encouragement to the team to keep doing their job to the best of their ability.
Rating 5.0
All the staff at Harrisons are very professional and treated the whole family with consideration and compassion. Ian was particularly patient whilst we co ordinated with family who lived away and helped us make the right decisions for my husbands funeral. On the day of the funeral Jerry and his colleagues made a very difficlt day run very smoothly supporting us all the way. This also extended to the scattering of the ashes. We have used Harrisons for all our family and will use them again. Thank you.
Response from W S Harrison & Son Funeral Directors
Thank you for your review. We pride ourselves in maintaining the highest quality of care for our families. It’s good to hear that you and the family received helpful guidance through this time.
Rating 5.0
Michael was fantastic, arranged a suitable date for me on the first day and met with me the next day to arrange everything else. Also called me regularly to keep me informed. On the day he was really supportive. The whole service from Harrison's was great.
Response from W S Harrison & Son Funeral Directors
We are incredibly grateful that you took the time to leave us this review. I am happy that we provided a professional service to you.
Rating 5.0
Very friendly and approachable team
Response from W S Harrison & Son Funeral Directors
I am glad that the final wishes for your loved one were carried out to the highest standard.
Rating 5.0
I would like to thank all the staff at W S Harrison for providing us with the help we needed to make the arrangements for my fathers funeral. They listened to what we wanted and advised us in areas we were unsure of to make everything go to plan on the day. When you are suddenly faced with the death of a close family member like I was with my father, I didn’t really know what to expect from a funeral director, but I felt at ease from the first contact I had with W S Harrison they ensured the whole experience was smooth and precise. I cannot thank them enough.
Response from W S Harrison & Son Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us. I am glad that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
Excellent personal care service
Response from W S Harrison & Son Funeral Directors
I am happy that you confided in us as a team to take care of your loved one.
Rating 5.0
From our ancestry with descendants originally from "Byker" "Shieldfield" and "Sandyford"; W S Harrison and Son Funeral Directors have been looking after our extended family funeral needs for 100 years and we have never been disappointed with the service, the dignity, respect and eye for detail they provide and have provided over the years; which is why we have remained loyal as a family and given them the trust to support us during very testing and upsetting periods in our lives when we have lost someone dear to us; even now that we have moved further afield from our origins there has never been an urge to look elsewhere for this service.
Response from W S Harrison & Son Funeral Directors
Thank you for an exceptional review. We take pride in giving outstanding service to our families and I am pleased that all of the arrangements were carried out to your satisfaction each time.
Rating 5.0
Everything was new to me and i had never been here before Chris guided me every step of the way very profensional in his job,allways on other end of phone if i needed any info
Response from W S Harrison & Son Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are able provide the right level of care to our families.
Rating 5.0
I would like to thank everyone at WS Harrison and Sons on behalf of myself and my family and friends for the care and consideration shown to us after the sad loss of our Aunt. Everyone was so compassionate, conscientious and very professional which made it so much easier for us all.
Thanks again.
Richard Lovell.
Response from W S Harrison & Son Funeral Directors
Your feedback is always valuable to us and we would like to say thank you. I am pleased that we provided the highest level of care and guidance for you and your family.
Rating 5.0
There is not enough stars on there to rate them they were like an extended family that could not do enough for you, and your family and the loved one that we sadly lost. Anyone that has to go through a loss of a loved one these are the people to go to ,we can not thank them enough 100 gold stars to you all thankyou
Response from W S Harrison & Son Funeral Directors
Thank you for the kind comments posted on your online review. I am happy that you confided in us as a team to take care of your loved one and that our staff went above and beyond to deliver the service you expected.
Rating 5.0
Michael Burn our Funeral Director was first class and everything was done according to our wishes on the day
Response from W S Harrison & Son Funeral Directors
We appreciate you leaving a review online for your experience with W S Harrison & Son and I am glad we were able to provide you with the support and guidance needed.
Rating 5.0
Everything was explained by the one person that I saw which was Chris.
My late partner was treated with respect, care and dignity. Harrison's funeral parlor have attended to a lot of my late deceased family. I would highly recommend them if you want your dearly departed looked after.
Response from W S Harrison & Son Funeral Directors
Thank you for an exceptional review. We take pride in giving outstanding service to our families and I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
From start to finish,Harrison's were really great. Chris explained everything to us and rang every couple of days to keep us up to date and to make sure we were doing ok. He helped us with ideas for where to have the wake, and put us in contact having provisionally booked it. My family have used Harrison's in the past and would use them again. It was really good that they are part of Dignity as it meant we could go to the local funeral home to see our mam, instead of travelling to East of Newcastle.
Response from W S Harrison & Son Funeral Directors
Thank you for an exceptional review. I am pleased to hear that our team were so accommodating and their recommendations were helpful. It makes a difficult time seem a little easier.
Rating 5.0
Fabulous service couldn’t ask for a more lovely lady
Response from W S Harrison & Son Funeral Directors
We take pride in giving outstanding service to our families and your feedback is valued. Thank you.
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