R S Johnson & Sons Funeral Directors, South Shields

Our South Shields Funeral Directors can provide a meaningful funeral now for your family and an additional memorial or commemorative service later once everyone can be together again.
Call us
24 hours a day
Reviews
Rating 5.0
based on 20 reviews

About our South Shields funeral home

R S Johnson & Sons Funeral Directors in South Shields was built in 1969. We set out to provide our local community with chapels of rest, so bereaved families could pay their final respects to loved ones before saying farewell.

We help families by continuing to provide the highest standards of funeral care, service and facilities. Our funeral home is equipped with premium facilities, including our seven chapels of rest.

We can organise all kinds of funerals, whichever you feel is most fitting for your loved one. We will work closely with you to make sure that every single detail is just the way you want it to be.

We are Dignity funeral directors, and we are dedicated to providing uncompromising levels of service. This means that you can always get in touch with us, whenever you need any help, advice, or guidance. We will never be more than a phone call away.

What we offer

  • The option of a dignified funeral now and memorial service later
  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
  • Full Service Funeral

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.
    Our costs from
    £2,995
    Current restrictions might mean that you can’t have a funeral today how you imagined it to be. However, we can still provide a dignified and meaningful funeral now and a memorial or commemorative service later.Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    Tailored funeral service

    Full Service FuneralOur costs from £2,995

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 0191 456 0054, or read more about our dignified funeral now, and service later.
  • Simple Funeral

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    Our costs from
    £1,995
    This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
    Simple Funeral Service in South Shields Image

    Simple FuneralOur costs from £1,995

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 0191 456 0054

Where to find us

Address

Crossgate House
Western Approach
South Shields NE33 5QU
GB

Directions and Parking

We are located close to the town centre with a network of local transport.

There is car parking available opposite the branch.

Funeral Home Opening Times

Our staff are available 24 hours a day on 0191 456 0054 if you require our services outside of these hours.
Day of the WeekHours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

5.0
Rating 5.0
based on 20 reviews
Rating 5.0
We cannot fault the whole experience with Jamie and his colleagues. They were thoughtful, compassionate and sincere. Everything was conducted with the utmost professionalism. Thank you to you all.
Response from R S Johnson & Sons Funeral Directors
We pride ourselves in maintaining the highest quality of care for our families. I am glad we were able to provide you with the support and guidance needed at this difficult time.
Rating 5.0
From the first phone call to the last, we were so impressed with the care, professionalism and compassion shown to the family and it was a comfort to know that Dad was being cared for with dignity and respect. Jamie was kind and courteous to Mum and he explained everything clearly and in a timely fashion without it being overwhelming. Phrases like "Dad is resting with us until it's time to return him to you" were reassuring. In the three weeks between Dad's passing and the funeral, we received regular courtesy calls asking how we were, whether there was anything we needed or if we had any questions. During that period, Mum was overwhelmed to received a bouquet from Jamie and his team on what would have been Dad's birthday. On the day, everything went very smoothly and professionally and we knew we were in good hands. To have had that perfect blend of professionalism and human compassion was a great comfort and we have nothing but praise for the way we were supported and Dad was looked after.
Response from R S Johnson & Sons Funeral Directors
Your comments will provide great encouragement to the team to keep doing their job to the best of their ability. I am happy that we provided the highest level of care and guidance for you and your family and that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
Everything went well, happy with the service, happy with the funeral director telling us everything that was going on and checking up on us, even going into the chapel of rest the women looked after us and was professional.
Response from R S Johnson & Sons Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It’s good to hear that you and the family received helpful guidance through this time.
Rating 5.0
The service we received for my husband funeral,was caring,very professional,we were guided through it with great respect,the staff couldn’t have been kinder, Thank you all.
Response from R S Johnson & Sons Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am pleased that we provided the highest level of care and guidance for you and your family.
Rating 5.0
Sadly had to use R S Johnson twice last year and on both occaisions had excellent service. John was very caring and understanding.
We would recommend them to anyone.
Thank you to all the staff.
Response from R S Johnson & Sons Funeral Directors
I am glad you chose R S Johnson & Sons to take care of your loved ones and that both of the services were carried out to your satisfaction.
Rating 5.0
It is a family tradition to use Johnson’s, so it was with confidence I asked them to conduct my mother’s funeral recently. I wasn’t disappointed, they were very efficient and helpful.
Jamie, the Funeral Director was excellent, going through the various options and understood our needs completely.
The whole procedure on the day was handled with care, dignity and respect.
We were very happy and are pleased to recommend them.
Response from R S Johnson & Sons Funeral Directors
Thank you for an exceptional review. We take pride in giving outstanding service to our families and I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
We found out on the day of my mams funeral that the team from Johnson & sons were very professional and courteous every thing went according to plan
Response from R S Johnson & Sons Funeral Directors
We appreciate you leaving a review online for your experience with R S Johnson & Sons. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
We found the service was second to none. Nothing has been to much bother. The staff are always available to answer any queries you may have. Our late father was treat with respect and dignity. Our family have used Johnsons 3 times now and we wouldn't go anywhere else.
Response from R S Johnson & Sons Funeral Directors
Thank you for taking the time to share your thoughts with us. I am glad that we were able to provide you with the dignity and respect needed at this time and that we were able to help ease any worries that you may have had.
Rating 5.0
Excellant, first class service, all staff were great which made the day very enjoyable !
Remember all the happy times, especially in South Shields.
Y I Man
Response from R S Johnson & Sons Funeral Directors
Thank you for the kind comments posted on your online review. I am happy that the team looked after you so well and that all the arrangements were carried out to your satisfaction.
Rating 5.0
From our first visit to R S Johnson & Sons we received excellent service. Jamie and his colleagues were sympathetic and respectful as well as extremely professional and helpful. All arrangements were carried out to our complete satisfaction and we would highly recommend R S Johnson & Sons to anyone. Thank you all for your kindness and support at a very difficult time in our lives.
Response from R S Johnson & Sons Funeral Directors
Thank you for your online review. I am pleased to hear that the service was carried out to your satisfaction and that we were able to provide you with the care and support needed at this time.
Rating 5.0
I can say with my hand on my heart, what a professional, considerate and caring organisation. From the initial telephone call to the final meeting/conversation with the staff at RS Johnson in South Shields they were superb, words are not enough to praise their service and support, nothing was too much trouble and I felt as though they were dealing with me as a person and not another 'customer'. I highly recommend them, at what is, a sad and difficult time.
Response from R S Johnson & Sons Funeral Directors
Thank you for sharing your experience with us on your online review. I am pleased to hear that you found our staff to be professional and respectful and that we were able to provide you with the care and support needed at this time.
Rating 5.0
Good service and compassionate
Response from R S Johnson & Sons Funeral Directors
Thank you for posting your review online.
Rating 5.0
Our funeral director was great. Sam was very suttle and sympathetic but professional in everyvway
Response from R S Johnson & Sons Funeral Directors
Thank you for taking the time to send your online review to us. I am glad that we were able to provide you with the care and support needed at this difficult time.
Rating 5.0
From the 1st call to the after care, we received an outstanding service.
Jamie and his colleges are very professional, compassionate, attentive and everything we requested was dealt with with the same outstanding service.
Highly recommended, they reduced the stress created from this traumatic and life changing time in our lives.
Response from R S Johnson & Sons Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
At such a sad time for our family, it was so nice to have a caring and compassionate person in John. He helped us fulfill all our wishes in an exemplary way and nothing was a trouble, his service to us went above and beyond the call of duty. Thank you for your help and kindness.
Response from R S Johnson & Sons Funeral Directors
Thank you for the kind comments posted on your online review. I am glad that all of your wishes and requirements were carried out by the team as you had requested and that we were able to provide you with the care and support needed at this time.
Rating 5.0
We were really happy with the services from R S Johnsons Crossgate for the funeral of my late husband. Nothing was too much bother for them. John kept us informed at every stage . We were also impressed with the rememberance book we received afterwards.
Response from R S Johnson & Sons Funeral Directors
Thank you for taking the time to complete the online review. I am pleased that you were so well looked after by our team and that we were able to provide you with the support and guidance needed.
Rating 5.0
Excellent service, Sam was amazing rang daily, there for any questions 100% recommend it made things that little bit easier at a very sad time!
Response from R S Johnson & Sons Funeral Directors
Thank you for sharing your thoughts with us on your online review. I am pleased we were able to help make things easier for you at such a difficult time and that you were so well looked after by our team.
Rating 5.0
Staff were all very sympathetic and helpful after the sad loss of my father, they took care of all the necessary arrangements during this difficult time.
I would recommend them to anyone else looking for a caring and professional funeral director.

Mrs. L. Reid
Response from R S Johnson & Sons Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that you were so well looked after by our team and that the arrangements for your Father were carried out to your satisfaction.
Rating 5.0
Malcolm and staff were very caring, respectful and nothing was too much for them.
I asked for a lock of my dads hair and it was presented in a lovely little pouch.
It’s a lovely thoughtful idea holding a Christmas service for families too.
Response from R S Johnson & Sons Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that you were so well looked after by our team and that we were able to provide you with the care and support needed at this time.
Rating 5.0
EXCELLENT FROM START TO FINISH. FIRST CLASS STAFF.
Response from R S Johnson & Sons Funeral Directors
We have received your online review. I am pleased that all of the arrangements were carried out to your satisfaction.
Displaying reviews 1 - 2 out of the 20 most recent