R S Johnson & Sons Funeral Directors, South Shields

With our Unattended Funeral from £995 and our Attended Funeral from £1,995, our South Shields Funeral Directors will help arrange a fitting farewell for your loved one.
BASED ON 33 reviews
Rating 5.0

About our South Shields funeral home

R S Johnson & Sons Funeral Directors in South Shields was built in 1969. We set out to provide our local community with chapels of rest, so bereaved families could pay their final respects to loved ones before saying farewell.

We help families by continuing to provide the highest standards of funeral care, service and facilities. Our funeral home is equipped with premium facilities, including our three chapels of rest.

We can organise all kinds of funerals, whichever you feel is most fitting for your loved one. We will work closely with you to make sure that every single detail is just the way you want it to be.

We are Dignity funeral directors, and we are dedicated to providing uncompromising levels of service. This means that you can always get in touch with us, whenever you need any help, advice, or guidance. We will never be more than a phone call away.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £1,995
    plus £1,152 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,152 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £1,995
    plus £1,152 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,152 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

Crossgate House
Western Approach
South Shields NE33 5QU
GB

Directions and Parking

We are located close to the town centre with a network of local transport.

There is car parking available opposite the branch.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 0191 456 0054

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

5.0
Rating 5.0
based on 33 reviews
Rating 5.0
About thirty years ago R S Johnson were responsible for arranging my father's funeral and I can remember how impressed my mother was their service. I suppose the best thing I can say that in thirty years the service hasn't changed.
R S Johnson, and John in particular made sure that Mam's funeral went perfectly. The funeral plan she had put in place herself was followed to the letter, which is what she would have wanted. As well as providing a first class service with regard to the funeral, John was also a huge help in advising me with regard to registering the death and dealing with other details.
Mam's arrangements were made with professionalism, dignity and respect. On behalf of my family and myself all I can say is thank you, you are a credit to your profession.
Response from R S Johnson & Sons Funeral Directors
Thank you for entrusting us with the care of another loved one. I am glad that you found our staff to be informative and reliable and that the pre-paid funeral plan made it easier to arrange the service for your Mother. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Brilliant company from start to finish. John is absolutely AMAZING.
Response from R S Johnson & Sons Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us.
Rating 5.0
Jamie and Margaret were both lovely people and were very sympathetic to our feelings in what was an extremely sad time. I would have no problem in recommending R S Johnsons to anyone requiring funeral services.
Response from R S Johnson & Sons Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. I am pleased that you were well looked after by our team.
Rating 5.0
I have use the services of R.S.Johnson several times over the past ten years. I have always found the staff to be polite, respectful and customer focused. The premises are well appointed. I cannot fault the level of service they provide to customers. They will remain my family undertaker.
Response from R S Johnson & Sons Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. We have been working hard to maintain our high standards of care in these challenging times and it's great to know that we succeeded in doing so.
Rating 5.0
Very pleased with John and the team at South Shields. Even under COVID restrictions they where very helpful and professional. Thank You
Response from R S Johnson & Sons Funeral Directors
Thank you for leaving a review online. We are happy that we provided an important service to you through this difficult time.
Rating 5.0
I can not thank RS Johnsons enough for the service provided to my family at such a difficult time in our lives. From the beginning of our journey through to the end the communication knowledge care and compassion of the staff was excellent.
Response from R S Johnson & Sons Funeral Directors
Thank you for sharing your experience online. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Malcolm looked after my mam and ourselves. He was always very helpful and curtious nothing was a bother to him. A lovely gentleman
Response from R S Johnson & Sons Funeral Directors
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be. It has been a privilege to support your family and care for your Mother.
Rating 5.0
A very sympathetic and professional service provided at a difficult time.
Response from R S Johnson & Sons Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. Thank you.
Rating 5.0
A huge thank you for the wonderful way in which you and your team handled the cremation. Jamie you have personally been so professional, considerate and comforting taking away so many of our worries at this difficult time.
Your team organised everything so well enabling us to focus on the passing of our father rather than the logistics.
Please pass on our gratitude, It really did make a tremendous difference to our family that we were being looked after by someone with genuine integrity and humanity
Lovell family.
Response from R S Johnson & Sons Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. I am glad we were able to provide you with the support and guidance needed at this difficult time.
Rating 5.0
JOHN AND HIS TEAM AT SOUTH SHIELDS WERE SO HELPFUL AND COURTEOUS DURING OUR VERY DIFFICULT TIME , THANKS AGAIN EXCELLANT SERVICE ALL ROUND
Response from R S Johnson & Sons Funeral Directors
Thank you for your comments left as part of your online review. I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time.
Rating 5.0
At sad times it was a great comfort that R S Johnson organised everything perfectly.
I can honestly recommend. A 5* service. 😁
Response from R S Johnson & Sons Funeral Directors
I am glad you chose R S Johnson & Sons Funeral Directors to take care of your loved one and the service was carried out to the highest standard.
Rating 5.0
We can’t thank all the staff at Johnson’s enough, especially John, so kind and supportive.
Thank you Maude Brydon and Lynn Bissett
Response from R S Johnson & Sons Funeral Directors
Thank you for your comments left as part of your online review. I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time.
Rating 5.0
Excellent service provided, under difficult circumstances
Response from R S Johnson & Sons Funeral Directors
Thank you for leaving a review online. We are happy that we provided an important service to you through this difficult time.
Rating 5.0
We cannot fault the whole experience with Jamie and his colleagues. They were thoughtful, compassionate and sincere. Everything was conducted with the utmost professionalism. Thank you to you all.
Response from R S Johnson & Sons Funeral Directors
We pride ourselves in maintaining the highest quality of care for our families. I am glad we were able to provide you with the support and guidance needed at this difficult time.
Rating 5.0
From the first phone call to the last, we were so impressed with the care, professionalism and compassion shown to the family and it was a comfort to know that Dad was being cared for with dignity and respect. Jamie was kind and courteous to Mum and he explained everything clearly and in a timely fashion without it being overwhelming. Phrases like "Dad is resting with us until it's time to return him to you" were reassuring. In the three weeks between Dad's passing and the funeral, we received regular courtesy calls asking how we were, whether there was anything we needed or if we had any questions. During that period, Mum was overwhelmed to received a bouquet from Jamie and his team on what would have been Dad's birthday. On the day, everything went very smoothly and professionally and we knew we were in good hands. To have had that perfect blend of professionalism and human compassion was a great comfort and we have nothing but praise for the way we were supported and Dad was looked after.
Response from R S Johnson & Sons Funeral Directors
Your comments will provide great encouragement to the team to keep doing their job to the best of their ability. I am happy that we provided the highest level of care and guidance for you and your family and that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
Everything went well, happy with the service, happy with the funeral director telling us everything that was going on and checking up on us, even going into the chapel of rest the women looked after us and was professional.
Response from R S Johnson & Sons Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It’s good to hear that you and the family received helpful guidance through this time.
Rating 5.0
The service we received for my husband funeral,was caring,very professional,we were guided through it with great respect,the staff couldn’t have been kinder, Thank you all.
Response from R S Johnson & Sons Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am pleased that we provided the highest level of care and guidance for you and your family.
Rating 5.0
Sadly had to use R S Johnson twice last year and on both occaisions had excellent service. John was very caring and understanding.
We would recommend them to anyone.
Thank you to all the staff.
Response from R S Johnson & Sons Funeral Directors
I am glad you chose R S Johnson & Sons to take care of your loved ones and that both of the services were carried out to your satisfaction.
Rating 5.0
It is a family tradition to use Johnson’s, so it was with confidence I asked them to conduct my mother’s funeral recently. I wasn’t disappointed, they were very efficient and helpful.
Jamie, the Funeral Director was excellent, going through the various options and understood our needs completely.
The whole procedure on the day was handled with care, dignity and respect.
We were very happy and are pleased to recommend them.
Response from R S Johnson & Sons Funeral Directors
Thank you for an exceptional review. We take pride in giving outstanding service to our families and I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
We found out on the day of my mams funeral that the team from Johnson & sons were very professional and courteous every thing went according to plan
Response from R S Johnson & Sons Funeral Directors
We appreciate you leaving a review online for your experience with R S Johnson & Sons. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Displaying reviews 1 - 2 out of the 20 most recent