Serenity Funeral Directors, Glasgow

With funerals available from £750, our Glasgow funeral directors are dedicated to delivering the highest standard of funeral care for the lowest guaranteed price.
BASED ON 12 reviews
Rating 4.9

About our Glasgow funeral home

Serenity Funeral Directors believe that life with those we love is deeply personal, and that this should be reflected in a funeral service. We serve our local community in Glasgow by helping you to arrange a fitting farewell for your loved one. We work closely with you to plan a bespoke and personal, or more standardised service, making all the arrangements on your behalf.

Our funeral home has two individual chapels of rest for you to spend time alone with your loved one in the time leading up to the funeral. We also have a service chapel which can host up to 80 people. We regularly refurbish our facilities to ensure we can always provide the same consistently high quality that we are renowned for.

As professional funeral directors, we have extensive knowledge and expertise, as well as a wide support network. We use these to help plan whatever kind of funeral you have in mind for your loved one, where nothing is too much trouble.

We are here to support you and your family during this difficult time, so please get in touch with us as soon as you need us. You can reach us by telephone 24 hours a day.

What we offer

  • Price Promise: Lowest price guaranteed
  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With three different packages available, you can rest assured that we'll be able to arrange the funeral you have in mind for your loved one. Learn more about our Attended Funeral, Parlour Service and Unattended Funeral below.

View our Standardised Price List and Additional Options Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £750
    (Includes cost of cremation).
    (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £750
    (Includes cost of cremation).
    (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • Parlour Service

    A personal service to celebrate the life of your loved one, followed by an unattended cremation.
    We will provide a service at one of our parlourls for friends and family to celebrate the life of your loved one. This will be followed by an unattended cremation, carried out with the utmost care and overseen by one of our qualified attendants.
    Find out more
    From
    £1,350
    plus £199 estimated third party costs for attendance of a celebrant or minister.
    plus £199 estimated third party costs for attendance of a celebrant or minister.
    Funeral Service Image

    Parlour Service

    A personal service to celebrate the life of your loved one, followed by an unattended cremation.
    From
    £1,350
    plus £199 estimated third party costs for attendance of a celebrant or minister.
    plus £199 estimated third party costs for attendance of a celebrant or minister.
    We will provide a service at one of our parlourls for friends and family to celebrate the life of your loved one. This will be followed by an unattended cremation, carried out with the utmost care and overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £1,695
    plus £839 estimated third party costs for cost of cremation and attendance of a celebrant or minister.
    plus £839 estimated third party costs for cost of cremation and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £1,695
    plus £839 estimated third party costs for cost of cremation and attendance of a celebrant or minister.
    plus £839 estimated third party costs for cost of cremation and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Our Price Promise

Our exceptional service for the lowest price within our local community. Guaranteed.

We regularly check our competitors' prices and are confident that we are unbeaten locally. To give you further peace of mind, we also promise to match any local prices you may find after arranging a funeral with us.

Price Promise

Our price promise ensures that we will provide your chosen funeral for the lowest price in our local community.

1. We guarantee to match any funeral quote from another funeral director that is within 5 miles of our location. To make a claim on the price promise we will need to see a genuine price quote, advert, website or other evidence from a funeral director within 5 miles that is dated up to 4 weeks from the date of death

2. The price promise relates to all of the funeral services provided by us and is not applicable to costs charged by a third party as part of the funeral

3. If using a funeral benefit discount, this will be taken off the Dignity price before any comparisons to competitors’ prices are made under the price promise

4. We reserve the right to apply, withdraw, modify or terminate the price promise in whole or in part at any time or for any reason

5. Claiming on the price promise does not change or affect the Terms and Conditions of any products or services that you purchase

Where to find us

Address

2071 Paisley Road West
Glasgow G52 3JH
GB

Directions and Parking

We are at the end of the parade of shops.

There is free car parking available on surrounding streets and limited paid parking on the road outside our funeral home.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 0141 882 8872

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews for Serenity Funeral Directors in Glasgow

4.9
Rating 4.9
based on 12 reviews
Rating 5.0
I was very happy with the service provided the staff went all out to make sure everything was perfect and kept me informed of everything that had to be done. On the day of the funeral I couldn't have asked them to do any more and they made sure I knew exactly what was going to happen and when. They were so professional and everyone at funeral commented on them and they made sure the service went according to plan and all our needs were met. I would recommend them to anyone looking for a funeral directors and if I had to sort another funeral they would be my first choice cannot thank them enough for their service and professionalism that they showed towards myself and my family so would just like to thank you all once again
Response from Serenity Funeral Directors
Thank you for these lovely words, it means so much to the whole team. We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service and these kind words mean a great deal to the whole team. We always strive to give each family what they need even when times are difficult.     
Rating 5.0
I would like to thank Isabell and all at Serenity for a caring and professional funeral for my father. They were a great help to me during a difficult time. Thank you
Response from Serenity Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
I would like to thank the staff at Serenity for all their assistance after we recently lost our father. Isobel in particular was extremely helpful to us and answered all our questions and really made us feel at ease. I would recommend Serenity who dealt with everything in a courteous manner.
Response from Serenity Funeral Directors
We understand how important it is to keep families informed and I'm pleased that our team did exactly that for you. I am happy to hear that we were able to help ease any worries that you may have had.
Rating 4.0
Very friendly, helpful and compassionate, and the funeral went very well. Unfortunately, we could have had a photo display at the crematorium but didn't have this confirmed until it was too late to ask. It would have been good to know what services were available at the start as this would have been a nice addition.
Response from Serenity Funeral Directors

Thank you for your 4*review. We are glad to hear that you were satisfied with the services provided by Serenity Funeral Directors. However, we are sorry to hear of your concerns regarding the photograph. Should you wish to discuss further please do not hesitate to call our Client Relations Team on 0800 783 7171.
Rating 5.0
I do not use the word ‘superb’ lightly or often when describing a service, however on this occasion I use it willingly. Serenity on Paisley Road West was our chosen branch and the staff there were truly amazing. Super caring and patient but not in a false, sugary or overbearing scripted way. Our director, despite his youth, was just brilliant and a credit to his profession and the company.
All of our requests were met without hesitation or obstruction ie the items we wanted kept with mum, locks of hair beautifully presented, family carrying coffin to name a few.
The dignity and respect shown to us and mum was second to none. I thank you from the bottom of my heart for making mums journey over the rainbow bridge flawless.

I have one criticism aimed at management as follows:-
There is only one member of staff in branch and as a result there were constant interruptions with said member of staff having to answer telephone calls. The visit to make arrangements is already a distressing and emotional process and I will state that we were ready to leave because of this. We were aware this was also causing discomfort to the member of staff and she was very apologetic as she could sense we were not happy, however neither she or us should have been put in this situation.
Response from Serenity Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
Serenity funeral directors were so kind, calm and efficient when dealing with my fathers funeral.Nothing was too much bother. Any queries I asked were dealt with calmly and efficiently. They made helpful practical suggestions, whilst listening to us to find out our wishes or needs.
Everything went smoothly on the day to give my dad the send off he deserved.
Thank you to all the staff.
Eleanor McMullan
Response from Serenity Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. It has been a privilege to support your family and care for your Father. We are proud of the whole team.
Rating 5.0
Serenity Funeral directors were wonderful after my Mum recently passed away.All the staff were caring, kind and helpful

to me and my family.Arrangements for the funeral were taken out of our hands and everything was so well organised.

On the day of the funeral things ran very smoothly and it made it easier for us to cope with losing my dear Mum.

On behalf of myself and my family , I'd like to thank all the staff involved.
Response from Serenity Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It’s good to hear that you and the family received helpful guidance through this time and that we managed to make the day run as smoothly as possible for you.
Rating 5.0
My aunt had a prepaid funeral plan, from entering serenity funeral directors everything was professional from start to finish .
They dealt with everything from helping arrange service , flowers , stationary , and menu and location afterwards ,helping taking the stress and making everything easier for the relatives at this sad time.
The drivers and staff were polite, professional and courteous at all times .
.
Response from Serenity Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
All staff made a difficult time easier. They all showed a lot of care and empathy and made us as a family feel like old friends. My mother would have been so happy with the care shown to her and us on her final journey
Response from Serenity Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
I recently had cause to use Serenity Funeral Directors, following the death of my mother, Eileen Carroll. From the very start of the process, when I spoke with Isabell at the Cardonald Branch via telephone, through my subsequent meetings with Isabell, and through my dealings with the undertakers, Linda and Arthur, the service could not have been better.

Isabell was immensely helpful, arranging all of the details with my sister and myself, and liaising with the church, newspapers and crematorium. She was also able to provide very valuable advice for dealing with the registration of the death - in short, she made the process absolutely painless and stress-free.

During the services themselves, Linda and Arthur were wonderfully efficient and polite - again, everything ran like clockwork.

Although no-one likes to think of having to recommend a funeral director, I will have no hesitation in pointing anyone in Serenity's direction. My extended family and I are extremely grateful for all of the support we received (and continue to receive, via follow-up calls) and we send our collective thanks and best wishes to all at Serenity. You made a very difficult time for us much easier. Thank you.
Response from Serenity Funeral Directors
Thank you for taking the time to complete the online review. I am glad that we were able to provide you with the care and support needed at this time and that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
I have used Serenity before for my mammy's funeral and they were wonderful and everything we asked for happened. I always find the staff very professional from office to the staff on the day of the funeral.
Response from Serenity Funeral Directors
Thank you for the comments left as part of your online review. I am pleased to hear that you found our staff to be professional and respectful and that the arrangements for your Husband were carried out to your satisfaction.
Rating 5.0
Excellent service. Friendly and helpful. Could not do enough for us
Response from Serenity Funeral Directors
Thank you for posting your review online. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
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