COVID-19
Relph Funeral Directors, Middlesbrough
We take the greatest care as we look after the families of Middlesbrough.
Our exceptional service for the lowest price within our local community. Guaranteed.
Our exceptional service for the lowest price within our local community. Guaranteed.
Where to find us
Call us on
01642 246295BASED ON 50 reviews
Rating 4.9
About our Middlesbrough funeral home
Relph Funeral Directors has served the local community in Middlesbrough since 1870. We were established by a local carpenter, and have passed down our knowledge and expertise over three generations.
We have sister funeral homes nearby, in Billingham, Marton and Stockton on Tees. These help us to support the wider communities in and around Middlesbrough.
From our funeral home in North Ormesby, we continue to arrange and conduct funeral services with respect and compassion. We give families all of the care and attention they need so that we can plan a fitting farewell for their loved one.
You can call us 24 hours a day. We are always here to offer you our full support.
We have sister funeral homes nearby, in Billingham, Marton and Stockton on Tees. These help us to support the wider communities in and around Middlesbrough.
From our funeral home in North Ormesby, we continue to arrange and conduct funeral services with respect and compassion. We give families all of the care and attention they need so that we can plan a fitting farewell for their loved one.
You can call us 24 hours a day. We are always here to offer you our full support.
What we offer
- Price Promise: Lowest price guaranteed
- Advice and guidance at every step, including registering the death
- Arrangements that are tailored to meet your family's needs
- Local expertise and knowledge
- Cremation or burial at any local crematorium or burial site
- Funeral services of all faiths and cultures
- Viewing of the deceased in the chapel of rest
- Hearses, funeral vehicles and bespoke transport options
- Memorials and tributes
- Prepaid funeral plans
Funeral Services with distinction
We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
Our funeral services
![Tailored Funeral]()
Tailored Funeral
A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
We will provide you with a service that is truly personal and will meet your exact requirements and wishes. We will provide all of the necessary care for your loved one and allow you to personalise the funeral with any additional services you wish.From£1,705plus £1,136 estimated third party costs for doctor's fees, cost of cremation and attendance of a celebrant or minister.plus £1,136 estimated third party costs for doctor's fees, cost of cremation and attendance of a celebrant or minister.Find out moreTailored Funeral
A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.From£1,705plus £1,136 estimated third party costs for doctor's fees, cost of cremation and attendance of a celebrant or minister.plus £1,136 estimated third party costs for doctor's fees, cost of cremation and attendance of a celebrant or minister.Tailored FuneralFrom £1,705
![Simple Funeral]()
Simple Funeral
A complete funeral service at a lower cost, arranged and conducted by one of our expert Funeral Directors.
Our Simple Funeral comes at a lower cost, with a limited range of choices, without compromising on the quality of service that is delivered.From£1,450plus £1,136 estimated third party costs for doctor's fees, cost of cremation and attendance of a celebrant or minister.plus £1,136 estimated third party costs for doctor's fees, cost of cremation and attendance of a celebrant or minister.Find out moreSimple Funeral
A complete funeral service at a lower cost, arranged and conducted by one of our expert Funeral Directors.From£1,450plus £1,136 estimated third party costs for doctor's fees, cost of cremation and attendance of a celebrant or minister.plus £1,136 estimated third party costs for doctor's fees, cost of cremation and attendance of a celebrant or minister.Simple FuneralFrom £1,450
![Direct Cremation]()
Direct Cremation
An unattended, yet dignified committal for your loved one.
Our Direct Cremation service provides all of the necessary care for when someone has died and ensures a dignified cremation is carried out without any ceremony or mourners in attendance.From£975Includes doctor's fees and cost of cremationIncludes doctor's fees and cost of cremationFind out moreDirect Cremation
An unattended, yet dignified committal for your loved one.From£975Includes doctor's fees and cost of cremationIncludes doctor's fees and cost of cremationDirect CremationFrom £975
Our Price Promise
Our exceptional service for the lowest price within our local community. Guaranteed.
We regularly check our competitors’ prices and are confident that we are unbeaten locally.
To give you further peace of mind, we also promise to match any local prices you may find after arranging a funeral with us.
We regularly check our competitors’ prices and are confident that we are unbeaten locally.
To give you further peace of mind, we also promise to match any local prices you may find after arranging a funeral with us.
Where to find us
Address
43 Kings Road
North Ormesby
Middlesbrough TS3 6NH
GB
Directions and Parking
We are located on the Kings Road next to Barclays Bank opposite Poundstretcher.
There is paid car parking available on surrounding streets including the main road.
There is paid car parking available on surrounding streets including the main road.
Funeral Home Opening Times
Our staff are available 24 hours a day on 01642 246295 if you require our services outside of these hours.
| Day of the Week | Hours |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Supporting you along the way
We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.
![What to do when someone dies]()
What to do when someone dies
It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.Find out more![Planning a funeral]()
Planning a funeral
Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.Find out more![The funeral service]()
The day of the funeral
This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.Find out more
Frequently asked questions
When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.
Learn More:You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.
Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.
Learn More:If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.
Learn More:Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.
Learn More:
Reviews of our services
based on 50 reviews
October 21, 2020
Rating 4.0
Couple of small misunderstandings
but were big at the time.
but were big at the time.
Response from Relph Funeral Directors
October 22, 2020
Thank you for your 4* review and we are sorry to note that you have some concerns. If you would like to discuss the misunderstandings that you mention, please contact the Client Relations Team on 0800 783 7171. Thank you again for your 4* review.
October 14, 2020
Rating 4.0
All very good, helpful and respectful but I did get a cheque sent to me which was meant for the doctor and this a bit upsetting and I had to forward it onto the correct address.
Response from Relph Funeral Directors
October 15, 2020
Thank you for your 4 * review and positive comments. I am sorry for the misunderstanding and the distress this caused. If you wish to discuss further please do not hesitate to contact our client relations department on 0800 783 7171.
August 27, 2020
Rating 5.0
From the first phone call from the staff at Relph Funeral Directors I was put at ease about all of the services and arrangements for my family’s sisters funeral I was given choices of the type of funeral and lots of support to make decisions but I never felt under any pressure to make quick decisions, I received phone calls to update me on the progress of how everything was moving along The staff are very professional but in a very caring and courteous way. I feel that all of the needs myself and the family wanted for our sister were taken care of and handled with care and professionalism to a very high standard. I would definitely recommend Relph’s to anyone who sadly looses a loved one as themselves and the loved one will be taken great care of.
Response from Relph Funeral Directors
August 28, 2020
We are incredibly grateful that you took the time to leave us this review. I am happy that we provided a professional service to you for your Sister and that we managed to make the day run as smoothly as possible.
August 13, 2020
Rating 5.0
The service we received from Relph’s Funeral Directors, during the recent loss of our dear mum, was exceptional. Everything we could think of, and more, was handled by our funeral director, Joe, and he guided us through all necessary decisions with great empathy and sensitivity. It was so important to us to have someone to take the load off us at this very emotional time and Relph’s certainly did that. Mum’s funeral service was lovely. Despite all the Covid restrictions, Relph organised things professionally and sensitively so that the restrictions were hardly noticeable. We really couldn’t have asked for a more exceptional service. Thank you so much.
Response from Relph Funeral Directors
August 14, 2020
Thank you for your comments left as part of your online review. I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time.
March 17, 2020
Rating 5.0
Jacqui, my funeral director, was brilliant. She talked me through everything and supported me. the system is relatively easy to use, although i was a little befuddled by the software to put together the funeral notice which asked me to click that i agreed to the notice before i could edit it ( i didnt want to agree as i needed to edit it!). people were always available on the end of the phone, and messages were passed on rapidly when Jacqui when she was unavailable. we are just sorting out the memorium booklet with photos of my father now. I have already prepaid with them for mum's funeral as well.
Response from Relph Funeral Directors
March 18, 2020
Thank you for your 5* review. I am pleased that all went well with the funeral arrangements. I am sorry that there were difficulties with the funeral notices site and I will be sure to pass on your feedback.
November 19, 2019
Rating 5.0
Professional caring staff
Response from Relph Funeral Directors
November 20, 2019
Thank you for the comments left as part of your online review.
November 14, 2019
Rating 5.0
Compassionate and very professional. Funeral went smoothly and on time. Excellent service from Relphs.
Response from Relph Funeral Directors
November 14, 2019
Thank you for your review. I am glad that we were able to provide you with the care and support needed at this time and that all of the arrangements were carried out to your satisfaction.
October 25, 2019
Rating 5.0
They went above and beyond the call of duty, I can not thank them enough.
Response from Relph Funeral Directors
October 25, 2019
Thank you for your online review. Our team are here to provide the highest level of service for you and we are happy this was achieved.
October 8, 2019
Rating 5.0
Having used Relph funeral services in the past and being totally satisfied. My husband passed away on the 28th August and again we left all the arrangements with Relph and I can honestly say they again were amazing not only with me and my son but all involved.
All who attended the funeral said what a lovely service and the speaker was wonderful.
All who attended the funeral said what a lovely service and the speaker was wonderful.
Response from Relph Funeral Directors
October 9, 2019
We are grateful of receiving your online review. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
September 25, 2019
Rating 5.0
The service received from all of your staff was exceptional, particularly that of Jacki the funeral director and Morris the assistant/driver...the respect, support and care given was first class and was for all 3 of my closest family members.
Thank you so much. We are eterngrateful xx
Thank you so much. We are eterngrateful xx
Response from Relph Funeral Directors
September 25, 2019
Thank you for the kind comments posted on your online review. I am glad that we were able to provide you with the dignity and respect needed at this time and that the service was carried out to your satisfaction.
September 10, 2019
Rating 5.0
We would like to thank Relph's for undertaking Dad's funeral. Every detail was taken care of and as much help as we wanted was offered. In particular we would like to thank Joe Johnson who said at the beginning "we only have one chance to make it perfect for you" and he did.
They were wonderful in our time of sorrow, nothing was too much trouble. Thankyou again.
They were wonderful in our time of sorrow, nothing was too much trouble. Thankyou again.
Response from Relph Funeral Directors
September 11, 2019
Thank you for your online review. I am pleased to hear that our team were so kind and caring to your family and that all the arrangements were carried out to your satisfaction.
September 4, 2019
Rating 5.0
Excellent service very caring professional staff everting we asked for was given joe is outstanding caring man that looked after all of us thankyou so much for giving my dad everything he wished for from all of us
Response from Relph Funeral Directors
September 5, 2019
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. I am glad that you chose Relph Funeral Service to take care of your Father.
August 16, 2019
Rating 5.0
Relphs Funeral service has provide yet again a perfect and professional service from start to finish even after the funeral. Joe Johnson who directed our funeral is a credit to Relphs and Dignity, he is so sympathetic and his comforting words and advise, he explains everything so that you understand what will be provided and going to happen, nothing was a trouble for him, all the staff that we have be dealing with have been amazing too, and the behind the scenes staff have also made our daughter look beautiful for viewing her while she lay to rest prior to her funeral date. We will always use Relphs Funeral Services as long as their service is at the professional level or better as it is now
Thank you once again to Joe and all the staff at Relphs for your amazing service you have provided us during our loss.
Thank you once again to Joe and all the staff at Relphs for your amazing service you have provided us during our loss.
Response from Relph Funeral Directors
August 19, 2019
Thank you for an exceptional review. I am pleased that you had the trust in our team to be able to deliver the service you expected and that you confided in us to take care of your loved one.
August 13, 2019
Rating 5.0
We had a pre-paid Dignity Funeral Plan in place before our mother passed away in late June 2019. This made arrangements so much easier to manage at such a difficult time. Relph Funeral Directors were nominated within the plan and their entire funeral services were delivered sensitively and professionally, led by Funeral Director, Lisa Grewar. Every important detail in preparation for the funeral and in tidying up things afterwards was managed without difficulty. We were completely satisfied.
Tony & John Maplesden
Tony & John Maplesden
Response from Relph Funeral Directors
August 15, 2019
Thank you for sharing your experience with us on your online review. I am pleased to hear the team looked after you and the family well and that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
July 22, 2019
Rating 5.0
You looked after my uncle and my family some years ago and when my Dad passed away
In January 2019 Amanda looked after us
Following my Mams death in June 2019 I requested Amanda to look after us again( due to her kindness, understanding and high professional standards)
Due to holiday commitments Amanda introduced us to her colleague,Lisa until her return
Both ladies looked after us tremendously well showing extremely high level of empathy , care and understanding .
I can't thank both ladies enough nor the office staff and would have no doubt in recommending Dignity (Relphs)in the future
In January 2019 Amanda looked after us
Following my Mams death in June 2019 I requested Amanda to look after us again( due to her kindness, understanding and high professional standards)
Due to holiday commitments Amanda introduced us to her colleague,Lisa until her return
Both ladies looked after us tremendously well showing extremely high level of empathy , care and understanding .
I can't thank both ladies enough nor the office staff and would have no doubt in recommending Dignity (Relphs)in the future
Response from Relph Funeral Directors
July 23, 2019
We appreciate you leaving a review online for Relph Funeral Service. Your feedback is always valuable to us and I am pleased that our team looked after you and the family so well.
June 17, 2019
Rating 5.0
The staff at Relphs were friendly & helpful, they guided us through a very difficult time. Lisa looked after us & was always welcoming & pleasant, I felt like she was a friend I had known many years. James Dooley who conducted the service couldn't have been better & provided a good few laughs, which is what we had requested, not wanting a sombre funeral for my mother, who was a very funny lady. Even Maurice, the car driver looked after the family very well, having a natter, which we instigated, on the way to the funeral. Being disabled he took my arm & helped me walk into the funeral & then into the wake, overall I can only speak good of all the staff, & I'm certain there are some I've missed, the staff who opened especially for me over the weekend when I wanted to spend some time with my Mam at the funeral home, I could not speak more highly of everyone concerned ❤
Response from Relph Funeral Directors
June 18, 2019
Thank you for the kind comments posted on your online review. I am glad that we were able to provide you with the care and support needed and that we were able to help make things easier for you at such a difficult time.
June 10, 2019
Rating 5.0
Thank you for the service provided after our family loss, Relphs were very professional and caring to our needs, they were very attentive , took a lot of worry away and took care of everything right down to last minute details, I would like to thank everyone concerned at Relphs for making the day go smoothly.
Response from Relph Funeral Directors
June 11, 2019
Thank you for sharing your views with us on your online review. I am pleased to hear that you found our staff to be professional and respectful and that we were able to help ease any worries that you may have had.
May 28, 2019
Rating 5.0
On behalf of myself, my brother and sister I would like to say that the service provided by staff at Relph's was again pure perfection. Losing our mother was obviously devastating for us but right from that very first phone call we were put at ease and assured that she would be looked after with the dignity and respect she fully deserved. The family all said how peaceful she looked and we had her dressed in her own clothing too. I would give them 10 stars if I could. Thank you from the bottom of our hearts xx
Response from Relph Funeral Directors
May 29, 2019
Thank you for sharing your thoughts with us on your online review. I am glad that we were able to provide you with the dignity and respect needed at this time and that we were able to help ease any worries that you may have had.
May 27, 2019
Rating 5.0
The staff at Relph Funeral Directors were amazing, so caring towards my family at this very sad time. They supported us throughout every aspect of my brothers funeral and I would like to thank them all for their support and kindness. I would not hesitate to recommend them to all my family and friends. Thank you so much.
Response from Relph Funeral Directors
May 29, 2019
Thank you for the comments left as part of your online review. I am pleased to hear the team looked after you and the family well and that we were able to provide you with the care and support needed at this time.
April 30, 2019
Rating 5.0
This is the most difficult thing I’ve ever had to do in my life and a very difficult situation was made so much easier with the help, support, kindness, caring and compassion of Lisa and the rest of the team at Relph’s. They helped me every step of the way and made sure every last little detail was carried out to the letter. The limousine driver was the most warm caring & compassionate gentleman with the emphasis on gentle. I really cannot thank them enough they are very genuine, kind, caring and professional people who deserve nothing but praise and thanks.
Response from Relph Funeral Directors
May 1, 2019
Thank you for the kind comments posted on your online review. I am glad that we were able to provide you with the care and support needed and that we were able to help make things easier for you at such a difficult time.
Displaying reviews 1 - 2 out of the 20 most recent