Relph Funeral Directors, Middlesbrough
We take the greatest care as we look after the families of Middlesbrough.
About our Middlesbrough funeral home
Relph Funeral Directors has served the local community in Middlesbrough since 1870. We were established by a local carpenter, and have passed down our knowledge and expertise over three generations.
We have sister funeral homes nearby, in Billingham, Marton and Stockton on Tees. These help us to support the wider communities in and around Middlesbrough.
From our funeral home in North Ormesby, we continue to arrange and conduct funeral services with respect and compassion. We give families all of the care and attention they need so that we can plan a fitting farewell for their loved one.
You can call us 24 hours a day. We are always here to offer you our full support.
We have sister funeral homes nearby, in Billingham, Marton and Stockton on Tees. These help us to support the wider communities in and around Middlesbrough.
From our funeral home in North Ormesby, we continue to arrange and conduct funeral services with respect and compassion. We give families all of the care and attention they need so that we can plan a fitting farewell for their loved one.
You can call us 24 hours a day. We are always here to offer you our full support.
What we offer
- Advice and guidance at every step, including registering the death
- Arrangements that are tailored to meet your family's needs
- Local expertise and knowledge
- Cremation or burial at any local crematorium or burial site
- Funeral services of all faiths and cultures
- Viewing of the deceased in the chapel of rest
- Hearses, funeral vehicles and bespoke transport options
- Memorials and tributes
- Prepaid funeral plans
Funeral Services with distinction
We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
Our funeral services
We understand how special life is with those that you love. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral.
If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
Full Service Funeral in Middlesbrough, from £3,545
Simple Funeral Service in Middlesbrough, from £1,995
Where to find us
Address
43 Kings Road
North Ormesby
Middlesbrough TS3 6NH
GB
Directions and Parking
We are located on the Kings Road next to Barclays Bank opposite Poundstretcher.
There is paid car parking available on surrounding streets including the main road.
There is paid car parking available on surrounding streets including the main road.
Funeral Home Opening Times
Our staff are available 24 hours a day on 01642 246295 if you require our services outside of these hours.
| Day of the Week | Hours |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Supporting you along the way
We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.
What to do when someone dies
It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.Find out more
Planning a funeral
Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.Find out more
The day of the funeral
This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.Find out more
Frequently asked questions
- When someone dies, there are many things that you will need to take care of, from registering the death to notifying particular organisations. The first steps when someone dies will depend on how and where the person passed away.
- No, you don't have to make an appointment at our funeral homes.Learn More:
- Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. These payments can vary widely depending on where you live and whether you choose a cremation or burial service for your loved one.Learn More:
- If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.Learn More:
- Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.Learn More:
Reviews of our services
based on 45 reviews
November 19, 2019
Rating 5.0
Professional caring staff
Response from Relph Funeral Directors
November 20, 2019
Thank you for the comments left as part of your online review.
November 14, 2019
Rating 5.0
Compassionate and very professional. Funeral went smoothly and on time. Excellent service from Relphs.
Response from Relph Funeral Directors
November 14, 2019
Thank you for your review. I am glad that we were able to provide you with the care and support needed at this time and that all of the arrangements were carried out to your satisfaction.
October 25, 2019
Rating 5.0
They went above and beyond the call of duty, I can not thank them enough.
Response from Relph Funeral Directors
October 25, 2019
Thank you for your online review. Our team are here to provide the highest level of service for you and we are happy this was achieved.
October 8, 2019
Rating 5.0
Having used Relph funeral services in the past and being totally satisfied. My husband passed away on the 28th August and again we left all the arrangements with Relph and I can honestly say they again were amazing not only with me and my son but all involved.
All who attended the funeral said what a lovely service and the speaker was wonderful.
All who attended the funeral said what a lovely service and the speaker was wonderful.
Response from Relph Funeral Directors
October 9, 2019
We are grateful of receiving your online review. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
September 25, 2019
Rating 5.0
The service received from all of your staff was exceptional, particularly that of Jacki the funeral director and Morris the assistant/driver...the respect, support and care given was first class and was for all 3 of my closest family members.
Thank you so much. We are eterngrateful xx
Thank you so much. We are eterngrateful xx
Response from Relph Funeral Directors
September 25, 2019
Thank you for the kind comments posted on your online review. I am glad that we were able to provide you with the dignity and respect needed at this time and that the service was carried out to your satisfaction.
September 10, 2019
Rating 5.0
We would like to thank Relph's for undertaking Dad's funeral. Every detail was taken care of and as much help as we wanted was offered. In particular we would like to thank Joe Johnson who said at the beginning "we only have one chance to make it perfect for you" and he did.
They were wonderful in our time of sorrow, nothing was too much trouble. Thankyou again.
They were wonderful in our time of sorrow, nothing was too much trouble. Thankyou again.
Response from Relph Funeral Directors
September 11, 2019
Thank you for your online review. I am pleased to hear that our team were so kind and caring to your family and that all the arrangements were carried out to your satisfaction.
September 4, 2019
Rating 5.0
Excellent service very caring professional staff everting we asked for was given joe is outstanding caring man that looked after all of us thankyou so much for giving my dad everything he wished for from all of us
Response from Relph Funeral Directors
September 5, 2019
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. I am glad that you chose Relph Funeral Service to take care of your Father.
August 16, 2019
Rating 5.0
Relphs Funeral service has provide yet again a perfect and professional service from start to finish even after the funeral. Joe Johnson who directed our funeral is a credit to Relphs and Dignity, he is so sympathetic and his comforting words and advise, he explains everything so that you understand what will be provided and going to happen, nothing was a trouble for him, all the staff that we have be dealing with have been amazing too, and the behind the scenes staff have also made our daughter look beautiful for viewing her while she lay to rest prior to her funeral date. We will always use Relphs Funeral Services as long as their service is at the professional level or better as it is now
Thank you once again to Joe and all the staff at Relphs for your amazing service you have provided us during our loss.
Thank you once again to Joe and all the staff at Relphs for your amazing service you have provided us during our loss.
Response from Relph Funeral Directors
August 19, 2019
Thank you for an exceptional review. I am pleased that you had the trust in our team to be able to deliver the service you expected and that you confided in us to take care of your loved one.
August 13, 2019
Rating 5.0
We had a pre-paid Dignity Funeral Plan in place before our mother passed away in late June 2019. This made arrangements so much easier to manage at such a difficult time. Relph Funeral Directors were nominated within the plan and their entire funeral services were delivered sensitively and professionally, led by Funeral Director, Lisa Grewar. Every important detail in preparation for the funeral and in tidying up things afterwards was managed without difficulty. We were completely satisfied.
Tony & John Maplesden
Tony & John Maplesden
Response from Relph Funeral Directors
August 15, 2019
Thank you for sharing your experience with us on your online review. I am pleased to hear the team looked after you and the family well and that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
July 22, 2019
Rating 5.0
You looked after my uncle and my family some years ago and when my Dad passed away
In January 2019 Amanda looked after us
Following my Mams death in June 2019 I requested Amanda to look after us again( due to her kindness, understanding and high professional standards)
Due to holiday commitments Amanda introduced us to her colleague,Lisa until her return
Both ladies looked after us tremendously well showing extremely high level of empathy , care and understanding .
I can't thank both ladies enough nor the office staff and would have no doubt in recommending Dignity (Relphs)in the future
In January 2019 Amanda looked after us
Following my Mams death in June 2019 I requested Amanda to look after us again( due to her kindness, understanding and high professional standards)
Due to holiday commitments Amanda introduced us to her colleague,Lisa until her return
Both ladies looked after us tremendously well showing extremely high level of empathy , care and understanding .
I can't thank both ladies enough nor the office staff and would have no doubt in recommending Dignity (Relphs)in the future
Response from Relph Funeral Directors
July 23, 2019
We appreciate you leaving a review online for Relph Funeral Service. Your feedback is always valuable to us and I am pleased that our team looked after you and the family so well.
June 17, 2019
Rating 5.0
The staff at Relphs were friendly & helpful, they guided us through a very difficult time. Lisa looked after us & was always welcoming & pleasant, I felt like she was a friend I had known many years. James Dooley who conducted the service couldn't have been better & provided a good few laughs, which is what we had requested, not wanting a sombre funeral for my mother, who was a very funny lady. Even Maurice, the car driver looked after the family very well, having a natter, which we instigated, on the way to the funeral. Being disabled he took my arm & helped me walk into the funeral & then into the wake, overall I can only speak good of all the staff, & I'm certain there are some I've missed, the staff who opened especially for me over the weekend when I wanted to spend some time with my Mam at the funeral home, I could not speak more highly of everyone concerned ❤
Response from Relph Funeral Directors
June 18, 2019
Thank you for the kind comments posted on your online review. I am glad that we were able to provide you with the care and support needed and that we were able to help make things easier for you at such a difficult time.
June 10, 2019
Rating 5.0
Thank you for the service provided after our family loss, Relphs were very professional and caring to our needs, they were very attentive , took a lot of worry away and took care of everything right down to last minute details, I would like to thank everyone concerned at Relphs for making the day go smoothly.
Response from Relph Funeral Directors
June 11, 2019
Thank you for sharing your views with us on your online review. I am pleased to hear that you found our staff to be professional and respectful and that we were able to help ease any worries that you may have had.
May 28, 2019
Rating 5.0
On behalf of myself, my brother and sister I would like to say that the service provided by staff at Relph's was again pure perfection. Losing our mother was obviously devastating for us but right from that very first phone call we were put at ease and assured that she would be looked after with the dignity and respect she fully deserved. The family all said how peaceful she looked and we had her dressed in her own clothing too. I would give them 10 stars if I could. Thank you from the bottom of our hearts xx
Response from Relph Funeral Directors
May 29, 2019
Thank you for sharing your thoughts with us on your online review. I am glad that we were able to provide you with the dignity and respect needed at this time and that we were able to help ease any worries that you may have had.
May 27, 2019
Rating 5.0
The staff at Relph Funeral Directors were amazing, so caring towards my family at this very sad time. They supported us throughout every aspect of my brothers funeral and I would like to thank them all for their support and kindness. I would not hesitate to recommend them to all my family and friends. Thank you so much.
Response from Relph Funeral Directors
May 29, 2019
Thank you for the comments left as part of your online review. I am pleased to hear the team looked after you and the family well and that we were able to provide you with the care and support needed at this time.
April 30, 2019
Rating 5.0
This is the most difficult thing I’ve ever had to do in my life and a very difficult situation was made so much easier with the help, support, kindness, caring and compassion of Lisa and the rest of the team at Relph’s. They helped me every step of the way and made sure every last little detail was carried out to the letter. The limousine driver was the most warm caring & compassionate gentleman with the emphasis on gentle. I really cannot thank them enough they are very genuine, kind, caring and professional people who deserve nothing but praise and thanks.
Response from Relph Funeral Directors
May 1, 2019
Thank you for the kind comments posted on your online review. I am glad that we were able to provide you with the care and support needed and that we were able to help make things easier for you at such a difficult time.
April 28, 2019
Rating 5.0
From our initial meeting with the funeral director, we felt completely at ease. We had a list of questions questions but they were answered before we had chance to ask them. The funeral director showed understanding, sincerity and total proffesionalism and for that we are so grateful. The funeral arrangements for my late wife and the service that the family received from Relph Funeral Directors was nothing short of superb. Thankyou so much.
Response from Relph Funeral Directors
April 29, 2019
Thank you for taking the time to complete the online review. I am pleased we were able to help make things easier for you at such a difficult time and that the arrangements for your Wife were carried out to your satisfaction.
April 25, 2019
Rating 5.0
An excellent service from beginning to end and the timing throughout was perfect.
The support we received from Relph's funeral services was timed perfectly... especially during a difficult time.Ending in an outstanding send of.
The support we received from Relph's funeral services was timed perfectly... especially during a difficult time.Ending in an outstanding send of.
Response from Relph Funeral Directors
April 26, 2019
Thank you for posting your review online. I am glad that we were able to provide you with the care and support needed and that we were able to help make things easier for you at such a difficult time.
April 18, 2019
Rating 5.0
The funeral service relphs provided was excellent Al staff are very professional and understanding at this Very difficult time . would l recommend relphs most certainly.manny thanks to all the staff
Response from Relph Funeral Directors
April 23, 2019
Thank you for sharing your experience with us on your online review. I am pleased that we were able to look after you and your family at this difficult time and that all of the arrangements were carried out to your satisfaction.
April 9, 2019
Rating 5.0
My Mum, Mrs Doreen Grimes, sadly died on the 10th March 2019 in James Cook University Hospital due to complications arising from pneumonia. After contacting Relph and speaking to a gentlemen called Adrian, the support I received from him, and his whole team, was outstanding.
Every instruction, with regards to my wishes for my Mother's funeral, were carried out with care, compassion and understanding. Every element of the planning of the funeral was explained in detail to me, from collection of my Mother from the hospital, viewing her at rest, to the planning of the service and burial. Adrian took control and successfully managed all aspects with great care.
I could not have wished for any more respect and dignity shown to me and my family by Relph's staff, during our loss and beyond, and I have no hesitation in passing on the highest level of praise for the services we received.
Lesley and Gary McArthur
Every instruction, with regards to my wishes for my Mother's funeral, were carried out with care, compassion and understanding. Every element of the planning of the funeral was explained in detail to me, from collection of my Mother from the hospital, viewing her at rest, to the planning of the service and burial. Adrian took control and successfully managed all aspects with great care.
I could not have wished for any more respect and dignity shown to me and my family by Relph's staff, during our loss and beyond, and I have no hesitation in passing on the highest level of praise for the services we received.
Lesley and Gary McArthur
Response from Relph Funeral Directors
April 9, 2019
Thank you for taking the time to complete the online review. I am pleased that the arrangements for your Mother were carried out to your satisfaction. I am happy to hear that we were able to help ease any worries that you may have had and that we were able to help make things easier for you at such a difficult time.
April 8, 2019
Rating 5.0
Service was second to none. Lisa was dignifies, empathetic and delivered personal attention throughout.
Response from Relph Funeral Directors
April 9, 2019
Thank you for your online review. I am pleased that you were so well looked after by our team.
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