Relph Funeral Directors, Middlesbrough

Relphs Funeral service has provide yet again a perfect and professional service from start to finish even after the funeral. Joe Johnson who directed our funeral is a credit to Relphs and Dignity, he is so sympathetic and his comforting words and advise, he explains everything so that you understand what will be provided and going to happen, nothing was a trouble for him, all the staff that we have be dealing with have been amazing too, and the behind the scenes staff have also made our daughter look beautiful for viewing her while she lay to rest prior to her funeral date. We will always use Relphs Funeral Services as long as their service is at the professional level or better as it is now

Thank you once again to Joe and all the staff at Relphs for your amazing service you have provided us during our loss.

We had a pre-paid Dignity Funeral Plan in place before our mother passed away in late June 2019. This made arrangements so much easier to manage at such a difficult time. Relph Funeral Directors were nominated within the plan and their entire funeral services were delivered sensitively and professionally, led by Funeral Director, Lisa Grewar. Every important detail in preparation for the funeral and in tidying up things afterwards was managed without difficulty. We were completely satisfied.

Tony & John Maplesden

You looked after my uncle and my family some years ago and when my Dad passed away
In January 2019 Amanda looked after us
Following my Mams death in June 2019 I requested Amanda to look after us again( due to her kindness, understanding and high professional standards)
Due to holiday commitments Amanda introduced us to her colleague,Lisa until her return
Both ladies looked after us tremendously well showing extremely high level of empathy , care and understanding .
I can't thank both ladies enough nor the office staff and would have no doubt in recommending Dignity (Relphs)in the future

The staff at Relphs were friendly & helpful, they guided us through a very difficult time. Lisa looked after us & was always welcoming & pleasant, I felt like she was a friend I had known many years. James Dooley who conducted the service couldn't have been better & provided a good few laughs, which is what we had requested, not wanting a sombre funeral for my mother, who was a very funny lady. Even Maurice, the car driver looked after the family very well, having a natter, which we instigated, on the way to the funeral. Being disabled he took my arm & helped me walk into the funeral & then into the wake, overall I can only speak good of all the staff, & I'm certain there are some I've missed, the staff who opened especially for me over the weekend when I wanted to spend some time with my Mam at the funeral home, I could not speak more highly of everyone concerned ❤

Thank you for the service provided after our family loss, Relphs were very professional and caring to our needs, they were very attentive , took a lot of worry away and took care of everything right down to last minute details, I would like to thank everyone concerned at Relphs for making the day go smoothly.

On behalf of myself, my brother and sister I would like to say that the service provided by staff at Relph's was again pure perfection. Losing our mother was obviously devastating for us but right from that very first phone call we were put at ease and assured that she would be looked after with the dignity and respect she fully deserved. The family all said how peaceful she looked and we had her dressed in her own clothing too. I would give them 10 stars if I could. Thank you from the bottom of our hearts xx

The staff at Relph Funeral Directors were amazing, so caring towards my family at this very sad time. They supported us throughout every aspect of my brothers funeral and I would like to thank them all for their support and kindness. I would not hesitate to recommend them to all my family and friends. Thank you so much.

This is the most difficult thing I’ve ever had to do in my life and a very difficult situation was made so much easier with the help, support, kindness, caring and compassion of Lisa and the rest of the team at Relph’s. They helped me every step of the way and made sure every last little detail was carried out to the letter. The limousine driver was the most warm caring & compassionate gentleman with the emphasis on gentle. I really cannot thank them enough they are very genuine, kind, caring and professional people who deserve nothing but praise and thanks.

From our initial meeting with the funeral director, we felt completely at ease. We had a list of questions questions but they were answered before we had chance to ask them. The funeral director showed understanding, sincerity and total proffesionalism and for that we are so grateful. The funeral arrangements for my late wife and the service that the family received from Relph Funeral Directors was nothing short of superb. Thankyou so much.

An excellent service from beginning to end and the timing throughout was perfect.
The support we received from Relph's funeral services was timed perfectly... especially during a difficult time.Ending in an outstanding send of.

The funeral service relphs provided was excellent Al staff are very professional and understanding at this Very difficult time . would l recommend relphs most certainly.manny thanks to all the staff

My Mum, Mrs Doreen Grimes, sadly died on the 10th March 2019 in James Cook University Hospital due to complications arising from pneumonia. After contacting Relph and speaking to a gentlemen called Adrian, the support I received from him, and his whole team, was outstanding.

Every instruction, with regards to my wishes for my Mother's funeral, were carried out with care, compassion and understanding. Every element of the planning of the funeral was explained in detail to me, from collection of my Mother from the hospital, viewing her at rest, to the planning of the service and burial. Adrian took control and successfully managed all aspects with great care.

I could not have wished for any more respect and dignity shown to me and my family by Relph's staff, during our loss and beyond, and I have no hesitation in passing on the highest level of praise for the services we received.
Lesley and Gary McArthur

Service was second to none. Lisa was dignifies, empathetic and delivered personal attention throughout.

Lisa and her colleagues have been friendly, efficient and very helpful during a stressful time. They are professional and nothing is too much trouble for them.

The funeral director could not do enough. He called me every day to make sure I was ok and if I wanted to change any arrangements I could. Under the circumstances he went above and beyond to help all he could

Thank you x

The staff where always friendly and made me feel less stressed about the funeral they go out of their way to make things a little easier for you , thank you

From the moment I rang to inform them of my relatives passing the service was professional and caring. The undertaker listened and advised, and helped me make some decisions... courtesy calls throughout giving me updates almost daily. Amazing service

From the very first time we spoke with Relph Funeral Directors following my Dad's passing to the last time we spoke with them a few days after the Service, their caring and helpful attitude was unrelentless throughout the process. They accommodated every wish we had and arranged the preliminaries, service and essential requirements in an efficient, sympathetic and low key manner. We cannot thank them enough for the arrangements they put in place which fitted with our request to make the day of the actual funeral service a day of celebration of Dad's life. Special mentions go to Lisa, who visited us, answered all our questions and guided us through the process, Joe the funeral celebrant for his delivery of the honest meaningful service and Peter and Maurice the two drivers, who on the day of the funeral, were the breath of fresh air that was needed.
Our Thanks go to all.

All the staff at Ralph's funeral service were outstanding, helpful considerate thoughtful and very professional.

The service provided by Relph's was excellent - friendly, sympathetic and efficient. It was just what we needed at such a sad time.