E H Crouch Funeral Directors, Letchworth

Our Letchworth funeral directors are here to help you at this difficult time. We offer a choice of funerals, including an Unattended Funeral from £995 or an Attended Funeral from £2,225, and will make all the arrangements on your behalf.
BASED ON 16 reviews
Rating 5.0

About our Letchworth funeral home

We are E H Crouch Funeral Directors in Letchworth, and we would be honoured to arrange and conduct a personal and meaningful farewell for your loved one.

We were founded in 1958 by a Letchworth local man called Ted Crouch. The values of Ted and his family remain at the heart of all that we do; your loved one and your family are our utmost priority, and we will take care of you with uncompromising compassion, every step of the way.

Our funeral home in Letchworth has recently been refurbished to give you a comforting experience when you visit us. All of our facilities are maintained to the highest standards, such as our beautiful Mercedes fleet, which you are welcome to choose for the funeral procession. We also have a chapel of rest for you to spend time with your loved one before the funeral.

We cater for all faiths, cultures and personal preferences. We are local to several churches, as well as Sri Guru Singh Sabha Gurdwara, North Hertfordshire Memorial Park and Crematorium and many more. Whatever kind of service you feel is most fitting, we will always be able to help you.

The wellbeing of people in our community is paramount to us, which is why we host many events such as bereavement groups, coffee mornings, funeral plan awareness days, and much more. Every year on Remembrance Day and Christmas we provide services and memorials to pay tribute to loved ones who have passed away.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Choice of funeral services in Letchworth

We know there is a lot to think about at this difficult time, so at E H Crouch Funeral Directors in Letchworth, we give you the choice of two funeral services to suit your requirements. Whether you prefer a traditional or contemporary attended funeral service, or a lower-cost unattended funeral, your loved one, as well as you and your family, will receive the highest standards of care and compassion.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2,225
    plus £1,213 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,213 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2,225
    plus £1,213 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,213 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

52 Station Road
Letchworth SG6 3BE
GB

Directions and Parking

We are located in a parade of shops on Station Road.

There is a pay & display car park opposite our funeral home.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01462 682868

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


E H Crouch Funeral Directors reviews

We're highly privileged to have helped so many Letchworth families say farewell to their loved one. Here's what some of those families think about the service they received.
5.0
Rating 5.0
based on 16 reviews
Rating 5.0
I have no complaints the staff were brilliant and the courtesy shown to myself and the other people who attended the funeral felt the same, many thanks to all.
Response from E H Crouch Funeral Directors
Thank you for taking the time to send your online review to us. I am pleased that you were well looked after by our team.
Rating 5.0
Clare, Chris and the team have been brilliant supporting me and the family in arranging mum's funeral.

Nothing was rushed or too much trouble, they listened and gave great advice in a very professional and personal fashion.

The team on the day of mums funeral were great, mirroring the service in the run up to the funeral.

They made the day special and support us as a family really well.
Response from E H Crouch Funeral Directors
We really appreciate you leaving kind words and feedback online for the branch. I am glad you chose E H Crouch Funeral Directors to take care of your Mother and it's good to hear that we gave outstanding support from the branch.
Rating 5.0
Very well organized funeral arrangements. Chris at the Letchworth branch is a credit to the company
with nothing too much trouble for him and he was always very courteous and polite.
I have still to arrange the interment of the ashes with Chris and I am sure he will guide me through this in his very professional and understanding manner. Special thanks to Judi who conducted a wonderful service at the crematorium.

I would highly recommend this branch to all.
Response from E H Crouch Funeral Directors
Thank you for leaving a review online for E H Crouch Funeral Directors. Our whole team are here to give the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
The service we received was first class. All our questions were answered swiftly and the attention to detail was excellent. Chris handled everything for us prior to and after the funeral. Nothing was too much trouble and he made a very emotional situation for us (following the loss of our mum) so much easier. On the day of the funeral, Steve made everything go smoothly and allowed us to concentrate on our grieving. Again the service and attention to detail from Steve and his team was excellent. Nothing was to much trouble. it really was appreciated.
I can't praise Crouch's enough, thank you from us all for your service and dedication.
Response from E H Crouch Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. Our whole team are here to give the upmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
I was helped at every step in organising my mother's funeral. I found the staff to be extremely helpful. The ceremony itself went without a hitch due to the professionalism of the staff.
Response from E H Crouch Funeral Directors
Thank you for your comments left as part of your online review. I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time. Thank you for your 5* review.
Rating 5.0
Really well looked after, Thankyou
Response from E H Crouch Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
The service received from E H Crouch was everything we could have expected. They were very attentive and made the service go very smoothly.
Response from E H Crouch Funeral Directors
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after.
Rating 5.0
Very courteous, respectful and professional throughout the whole process
Response from E H Crouch Funeral Directors
Thank you for the kind comments posted on your online review.
Rating 5.0
My wife passed away in the early hours of Wednesday morning, 10th March 2021. From the time that evening that E H Crouch removed her body to their mortuary to my delivery home after her funeral on 7th April 2021; the staff treated both of us with the utmost respect and dignity.
I would single out our funeral arranger and funeral director in particular,for praise in the way that they did their jobs with quiet dignity and appropriately gentle humour. God bless you all.
Response from E H Crouch Funeral Directors
Thank you for sharing your views with us on your online review. We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
The professionalism of the team is clear to see. My link, Chris, guided me through the process, which is difficult in normal times, but even harder at this Covid period. He was calm, thoughtful and effective.

A key example of Crouch's professionalism was the last minute substitute of the funeral director on the day, as he was involved in a car accident. Clare (the business manager) stepped in and I would never have known. Her attention to our needs was excellent.
Response from E H Crouch Funeral Directors
Thank you for the kind comments posted on your online review. I am glad that we were able to provide you with the dignity and respect needed at this time and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
We would like to thank E H Crouch for the service they provided for all our family at a very difficult time for us. We all felt that they totally understood our needs all the way through from the time they collected John from our home up to and including his funeral. We felt also that he was treated with the dignity he deserved and we trusted them to look after him the same way during his stay with them.
We would have no hesitation in recommending E H Crouch to anyone we know who found themselves in the same situation
Response from E H Crouch Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. It has been an honour to look after you and your loved one and to respond sensitively to your specific needs.
Rating 5.0
E H Crouch have been nothing but professional, sensitive and helpful during this experience for me and my family.
They have always been at the other end of the phone, answering all our questions, helping with whatever needed doing and just generally being really supportive. Nothing ever seemed too much to ask and on the day of my grandmothers funeral, they made the day go as nice as possible. We truly are grateful.
Response from E H Crouch Funeral Directors
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 5.0
Katie Luke and their team went above and beyond to make my husbands last journey very special
Response from E H Crouch Funeral Directors
We are incredibly grateful that you took the time to leave us this review and I am glad that the final wishes for your Husband were carried out to the highest standard.
Rating 5.0
We have used E H Crouch over a number of years and most recently for our Mother's funeral in June, they were exceptionally caring and thoughtful throughout. Even to the point of adding a personal touch and wearing either a peach tie or scarf as this was her favourite colour. It made such a difference to the whole event to see this vibrant splash of colour worn by the whole congregation in some form or other, and to honour our mother in this way. They take care of you from the very beginning, and go through everything in detail and will answer any questions or concerns that you have. We are still being assisted today, to finalise the last stage for us, adding her name to the plaque.
Thank you for all your valued help.
Response from E H Crouch Funeral Directors
We appreciate you leaving a review online for E H Crouch. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected. You feedback is always valuable to us.
Rating 5.0
I would like to thank E C Crouch for the calm and sensitive way in which my mothers funeral arrangements were handled.From the time I walked into the Letchworth office to the recent interment,i always felt completely at ease and guided through a most difficult time with compassion and friendliness.
All of your staff deserve praise and in particular Luke,Kate and the civil celebrant Robbie,who was I godsend to me.
Response from E H Crouch Funeral Directors
Thank you for taking the time to complete the online review. I am pleased that the arrangements for your Mother were carried out to your satisfaction and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
We have instructed EH Crouch before and everything was as expected, so without hesitation we chose to instruct them again. They are local to us and would highly recommend them. Our thanks to everyone.
Response from E H Crouch Funeral Directors
Thank you for your online review. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
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