Jennings Funeral Directors, Horseley Fields
We take the greatest care as we look after the families of Wolverhampton.
About our Horseley Fields funeral home
Welcome to Jennings Funeral Directors in Horseley Fields, where we have been privileged to look after our local families and their loved ones since 1848.
You and your family will have our full support though this difficult time. We will work closely with you to ensure every detail of the service is exactly as it should be.
Over the years we have gained experience in conducting funerals of all kinds. We are here to help you pay your respects to your loved one, be that through a religious ceremony or a colourful celebration.
You can get in touch with us at any time of the day. We understand that planning a funeral can seem daunting, so we are here to be a listening ear and provide you with any advice or guidance that you may need.
Call us today on 01902 352251 to talk through your personal requirements.
You and your family will have our full support though this difficult time. We will work closely with you to ensure every detail of the service is exactly as it should be.
Over the years we have gained experience in conducting funerals of all kinds. We are here to help you pay your respects to your loved one, be that through a religious ceremony or a colourful celebration.
You can get in touch with us at any time of the day. We understand that planning a funeral can seem daunting, so we are here to be a listening ear and provide you with any advice or guidance that you may need.
Call us today on 01902 352251 to talk through your personal requirements.
What we offer
- Advice and guidance at every step, including registering the death
- Arrangements that are tailored to meet your family's needs
- A compassionate team with local expertise and knowledge
- Cremation or burial at any local crematorium or burial site
- Funeral services of all faiths and cultures
- Chapel of rest to spend some time with your loved one
- Horse-drawn hearses, funeral vehicles and bespoke transport options
- Coffins, memorials and tributes
- Prepaid funeral plans
- Wash and dress facilities
Funeral Services with distinction
We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
Our funeral services
With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have unlimited choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
Full Service Funeral in Wolverhampton, from £3,400
Simple Funeral Service in Wolverhampton, from £1,995
Where to find us
Address
St James House
Horseley Fields
Wolverhampton WV1 3DN
GB
Directions and Parking
We are located on the corner of the A454 where the road changes from Horseley Fields to Middle Cross.
There is a free car park at the rear of the funeral home on Ward Street, which is accessible through Middle Cross only.
There is a free car park at the rear of the funeral home on Ward Street, which is accessible through Middle Cross only.
Funeral Home Opening Times
Our staff are available 24 hours a day on 01902 352251 if you require our services outside of these hours.
| Day of the Week | Hours |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 12:30 |
| Sunday | Closed |
Supporting you along the way
We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.
What to do when someone dies
Our step-by-step guide will explain what needs to be done after the death of a loved one. An experience such as this can be emotional and confusing, and we are here to help through every stage, in any way we can.Find out more
Planning a funeral
Planning a funeral can be overwhelming. Our guides are here to help you make the best choices to celebrate your love one’s life with honour and dignity.Find out more
The day of the funeral
From the funeral procession to the wake, this guide is here to help you understand what to expect on the day of your loved one’s funeral.Find out more
Frequently asked questions
- When someone dies, there are many things that you will need to take care of, from registering the death to notifying particular organisations. The first steps when someone dies will depend on how and where the person passed away.
- No, you don't have to make an appointment at our funeral homes.Learn More:
- Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. These payments can vary widely depending on where you live and whether you choose a cremation or burial service for your loved one.Learn More:
- If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.Learn More:
- Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.Learn More:
Reviews for Jennings Funeral Directors in Wolverhampton
based on 18 reviews
November 3, 2019
Rating 5.0
Very satisfied from the service we received, the day went as planned. Craig was very professional, caring and friendly thank you
Response from Jennings Funeral Directors
November 4, 2019
Our team are here to provide the highest level of service for you and we are happy this was achieved. Thank you for your review.
August 26, 2019
Rating 5.0
I knew how I wanted my husbands funeral arrangements and after speaking to Angela she did it exactly how I had requested. I couldn't have been more pleased with the result.
Response from Jennings Funeral Directors
August 27, 2019
We are grateful of receiving your online review. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
July 23, 2019
Rating 5.0
All the staff were very professional with nothing been too much trouble.Would highly recommend Jennings funeral directors
Response from Jennings Funeral Directors
July 24, 2019
Thank you for posting your review online. Your feedback is always valuable to us and I am pleased that you found our staff to be professional and respectful.
July 22, 2019
Rating 5.0
Lisa was very helpful throughout the whole process and thought of lots of little touches that made it so personal. Lisa also suggested Les as the Vicar who was superb, so many people commented on him after the funeral.
Response from Jennings Funeral Directors
July 23, 2019
Thank you for taking the time to share your thoughts with us. I am glad we were able to provide you with the support and guidance needed and that you were well looked after by our team.
July 16, 2019
Rating 5.0
From the initial phone call, the service we received was superb. Lisa was our point of contact and she was both very sympathetic and professional. Our mother had taken out a Funeral Plan many years ago and Lisa made sure that we were happy with the arrangements and pointed out any extras we may like to add, ie Order of Service, Express & Star announcement. Peter telephoned us the day before the funeral to make sure we were completely happy, and familiar with, the arrangements and he, and his team, made a very sad day much easier for us. Thank you to everyone.
Response from Jennings Funeral Directors
July 16, 2019
We appreciate you leaving a review for Jennings Funeral Directors. I am glad the arrangements for your Mother were carried out to your satisfaction and that we made a difficult time a little easier.
June 12, 2019
Rating 5.0
I was very pleased with Jennings the way they treated me,how they spoke and listened to me aswell.i was happy when I told them my dad was a big wolves supporter and they phoned up the wolves ground to come outside when my dad was going past the ground which was very pleasing the staff are very helpful so I would give them 10 out of 10
Response from Jennings Funeral Directors
June 13, 2019
Thank you for the kind comments posted on your online review. I am glad that we were able to provide you with the care and support needed at this time and that the arrangements for your Father were carried out to your satisfaction.
April 11, 2019
Rating 5.0
Really happy with the service provided. Nothing was too much trouble the care and advice was excellent would like to say a special thank you to Craig who was a great help to myself and my family.
Response from Jennings Funeral Directors
April 12, 2019
Thank you for posting your online review.
I am pleased that we provided the highest level of care and guidance for you and your family.
I am pleased that we provided the highest level of care and guidance for you and your family.
April 2, 2019
Rating 5.0
We recently used Jennings Funeral Directors to organise the funeral of our recently departed mother, we found all the staff at Jennings to be professional, sympathetic and friendly.
We dealt mainly with Lisa (services arranger) and Sharon (Funeral Director)both of which made the arrangements and funeral run perfectly and we would like to thank them both for their help and assistance, in which we have no doubt helped ease the trauma of burying a loved one
All of our preferred arrangements were carried out to the letter and nothing was overlooked.
Everything went perfectly and we would recommend Jennings to anybody for the service they provide
Thank you Jennings
Kevin, Wendy, Tina
We dealt mainly with Lisa (services arranger) and Sharon (Funeral Director)both of which made the arrangements and funeral run perfectly and we would like to thank them both for their help and assistance, in which we have no doubt helped ease the trauma of burying a loved one
All of our preferred arrangements were carried out to the letter and nothing was overlooked.
Everything went perfectly and we would recommend Jennings to anybody for the service they provide
Thank you Jennings
Kevin, Wendy, Tina
Response from Jennings Funeral Directors
April 2, 2019
Thank you for sharing your experience with us on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that all of your wishes and requirements were carried out by the team as you had requested.
March 19, 2019
Rating 5.0
I found your staff, Lisa in particular, to be very understanding and informative. Jennings provided the service exactly has we asked for in a very professional manner.
I could not fault a single thing.
I could not fault a single thing.
Response from Jennings Funeral Directors
March 19, 2019
Thank you for taking the time to send your online review to us. I am pleased that we were able to look after you and your family at this difficult time and that all of the arrangements were carried out to your satisfaction.
March 14, 2019
Rating 5.0
A very professional service, with a human touch, from the moment you step through the door until after the funeral itself.
Response from Jennings Funeral Directors
March 15, 2019
Thank you for posting your review online. I am glad we were able to provide you with the support and guidance needed and that all of the arrangements were carried out to your satisfaction.
March 12, 2019
Rating 5.0
a fantastic service all wishes carried out to the highest standard thank you
Response from Jennings Funeral Directors
March 12, 2019
Thank you for posting your online review. I am glad that all of your wishes and requirements were carried out by the team as you had requested.
March 8, 2019
Rating 4.0
The staff were thoughtful and helpful throughout the time following my mother's passing.
The services offered were appropriate for our needs and had sufficient options.
The hearse was 15 minutes late . There was a call to my mobile to inform me, though I did mot actually realise it. However the member of staff in charge did explain and apologise on arrival and again on departure. It was not an issue for us.
The activity after their arrival was very professional and guiding throughout the process.
I would happily recommend Jennings Funeral Directors.
Allan Turner
The services offered were appropriate for our needs and had sufficient options.
The hearse was 15 minutes late . There was a call to my mobile to inform me, though I did mot actually realise it. However the member of staff in charge did explain and apologise on arrival and again on departure. It was not an issue for us.
The activity after their arrival was very professional and guiding throughout the process.
I would happily recommend Jennings Funeral Directors.
Allan Turner
Response from Jennings Funeral Directors
March 13, 2019
We would like to thank you for your 4* rating and comments. We are happy that you found our staff to be professional and that you were guided you throughout the process and would be happy to recommend Jennings Funeral Directors. Thank you once again for your review.
February 19, 2019
Rating 5.0
The whole family would like to extend their thanks & gratitude to you for arranging my father's funeral & to Craig & his colleagues on the day we laid out father to rest. From start to finish you all treated my father with respect & dignity.
Response from Jennings Funeral Directors
February 20, 2019
Thank you for the kind comments posted on your online review. I am pleased that the arrangements for your Father were carried out to your satisfaction and that we provided the highest level of care and guidance to you and your family.
January 18, 2019
Rating 2.0
The staff were very helpful and open about the process. The service went very well and the civil celebrant was excellent.
Unfortunately no contacted me after the cremation so I had to chase them to collect the ashes.
Unfortunately no contacted me after the cremation so I had to chase them to collect the ashes.
Response from Jennings Funeral Directors
January 25, 2019
Thank you for your review and kind comments about the staff and the service you received.
We are very sorry that you had to chase us in relation to collecting the ashes and we appreciate your bringing this to our attention.
We are very sorry that you had to chase us in relation to collecting the ashes and we appreciate your bringing this to our attention.
November 27, 2018
Rating 5.0
The way your staff helped us in this difficult time was most exceptional.Their attitude was first class and made all our family feel very comfortable. We were able to give my father a good send off knowing that all his funeral arrangements had been taken care of by the helpful caring staff at Jennings.Thankyou everyone!
Response from Jennings Funeral Directors
November 28, 2018
Thank you for taking the time to complete the online review. I am glad that all of your wishes and requirements were carried out by the team as you had requested and that we were able to look after you and your family at this difficult time.
November 23, 2018
Rating 5.0
Superb from beginning took all the stress out of the arrangements , a massive thankyou to them all , special thanks to Angela & Craig , for making the day run so smooth thanks again Kerry & Shirley .
Response from Jennings Funeral Directors
November 26, 2018
Thank you for taking the time to send your online review to us. I am pleased that you were so well looked after by our team and that all of your wishes and requirements were carried out by the team as you had requested.
November 8, 2018
Rating 5.0
We were extremely pleased with the care we received from both Lisa and Pete. Excellent service.
Response from Jennings Funeral Directors
November 8, 2018
Thank you for taking the time to complete the online review. I am glad that we were able to provide you with the care and support needed at this time.
October 22, 2018
Rating 5.0
I have been very pleased with every aspect of the service and care Jennings offered. Nothing was too much trouble, the communication was tip top. I must mention Angela, the service was excellent, thank you so much. Now i must say the service we received from Dignity phone services was absolutely awful, the caller asked me about my dad as if i had never met him, she was obviously reading from a script. Don't say I'm sorry for your loss when she has no idea who she is talking about. Jennings are brilliant, after services awful, rethink how you call people as the caller upset me greatly. Training needed i think.
Response from Jennings Funeral Directors
October 30, 2018
Thank you for your review.
We are very pleased to hear that you were pleased with the service you received from us.
I am concerned to note your comments about the Dignity phone service and I hope you do not mind but I will email you separately to ask a little more about this as I would like to ensure that is addressed.
We are very pleased to hear that you were pleased with the service you received from us.
I am concerned to note your comments about the Dignity phone service and I hope you do not mind but I will email you separately to ask a little more about this as I would like to ensure that is addressed.
Displaying reviews 1 - 2 out of the 18 most recent
