Wilton Funeral Directors, Whitehouse

Our Whitehouse Funeral Directors are here 24 hours a day, seven days a week, to help arrange a meaningful and personalised funeral for your loved one.
BASED ON 24 reviews
Rating 5.0

About our Whitehouse funeral home

Wilton Funeral Directors are based in Whitehouse, Newtownabbey. From our specially-equipped funeral home we are able to provide excellent facilities which you can use to help you arrange a bespoke funeral service for your loved one.

We have a large service room able to accommodate up to 80 people, as well as private resting rooms and a family area. Our funeral home is designed with your comfort in mind, and regularly refurbished to ensure the highest standards.

With the help of our committed staff we will help you to arrange a beautiful service that will celebrate your loved one’s life in a meaningful, personal way. We treat every person that is entrusted into our care with utmost dignity and respect, looking after them as if they were part of our own family.

You can reach us by telephone at any time of the day, so please do not hesitate to get in touch. Call us today on 028 9099 6735 to talk through your personal requirements.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral service

Our Attended Funeral will see our experienced funeral director arrange the funeral you have in mind for your loved one.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £1,995
    plus £1,005 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,005 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £1,995
    plus £1,005 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,005 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

298 Shore Road
Whitehouse
Newtownabbey BT37 9RW
GB

Directions and Parking

We are down the road from Abbey Caravans & Leisure Ltd.

There is ample car parking available at the branch.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday08:30 - 16:30
Tuesday08:30 - 16:30
Wednesday08:30 - 16:30
Thursday08:30 - 16:30
Friday08:30 - 16:30
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

5.0
Rating 5.0
based on 24 reviews
Rating 5.0
Very professional. Treated us with dignity and respect and helped us through a very difficult time.
Response from Wilton Funeral Directors
I am pleased to hear the team looked after you and the family well. Thank you for your 5* review.
Rating 5.0
Unfortunately both my mother and father passed within a month or so of each other and wilton held both of the funeral services.

They were very good and made sure I had everything I needed throughout the process.

Isobel, Eileen and Chris where fantastic and I can thank them enough for the care and attention they showed.

The minister Glen Jordan who they provided was great he gave words of advice and comfort and personalised the service for me and my family.

It was nice to be looked after in such a way considering how hard it was for the family.
Response from Wilton Funeral Directors
Thank you for taking the time to send your online review to us, it means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. It has been an honour to look after you and your loved one and to respond sensitively to your specific needs.
Rating 5.0
Cannot thank the staff at Wilton’s Whitehouse enough for the care and compassion shown to us as a family. They helped us deal with every aspect of my grandmothers funeral in a very professional manner. Many thanks to all who work there.
Response from Wilton Funeral Directors
Thank you for your comments left as part of your online review. I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time. Thank you for using our services for your loved one
Rating 5.0
I found the staff to be extremely helpful and considerate in all matters concerning my wife’s funeral arrangements. They made everything easy, making helpful suggestions and at a harrowing time taking the stress out of a difficult process. I cannot thank them enough for their support and help in all matters relating to my wife’s funeral.
Response from Wilton Funeral Directors
Thank you for leaving a review online for Wilton Funeral Directors. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Rating 5.0
Excellent service,First meeting with Stephen on a Saturday afternoon,Followed up by an appointment with Isobel a few days later.
Everything was well organised for us and exactly what we requested.
Response from Wilton Funeral Directors
We understand how important it is to keep families informed and I'm pleased that our team did exactly that for you. Thank you for using our services for your loved one.
Rating 5.0
At a very sad time they made everything easy and I would highly recommend them.
Response from Wilton Funeral Directors
Thank you for these lovely words, it means so much to the whole team. Thank you for this recommendation.
Rating 5.0
Polite and courteous and most helpful
Response from Wilton Funeral Directors
I am pleased that you were well looked after by our team. Thank you for your review.
Rating 5.0
The office staff at Wiltons are very professional and made our funeral arrangements in a very caring manner and with great patience. The funeral director and his staff carried out the funeral and burial with great dignity, they all have our sincere thanks
Response from Wilton Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Wilton staff were friendly, sympathetic and very attentive. They acted professionally throughout and nothing was any trouble for them. Our family had a minor issue with the grave. Chris followed up on this after the funeral and provided us with some very useful information and advice in order for us to progress the issue. Overall we were very pleased with the service we received.
Response from Wilton Funeral Directors
Thank you for your 5 star review. I am sorry that you had some issues with the grave. If you would like to discuss this further then please contact our Client Relations Team on 0800 783 7171 they are available Monday to Friday 9am until 5pm.
Rating 5.0
The sensitivity and skill of the staff has been of great comfort during the traumatic experience of bereavement. I have praised and will continue to praise Wilton Funeral Directors to others.
Response from Wilton Funeral Directors
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after.We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 5.0
Very considerate staff at a difficult time....
Response from Wilton Funeral Directors
Thank you for leaving a review online. We are happy that we provided an important service to you through this difficult time.
Rating 5.0
A very professional, respectful and complete service for my late father.
Thank you.
Response from Wilton Funeral Directors
Your feedback is so valuable to us and we would like to say thank you.
Rating 5.0
Big thanks to Nicole and staff for their professional and empathetic approach during a very difficult time and under very challenging conditions
Response from Wilton Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
Very friendly and helpful service provided by Chris, Isobel and Stephen.
Couldn't fault a thing.They made a terrible time a little more bearable.
Thank you
Response from Wilton Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It’s good to hear that you and the family received helpful guidance through this time.
Rating 5.0
An excellent service, thank you to all involved, your kind assistance and attention to detail made a very difficult event much easier for the family.
Response from Wilton Funeral Directors
Thank you for the kind comments posted on your online review. I am happy that you confided in us as a team to take care of your loved one.
Rating 5.0
Very helpful staff I would give Chris and his staff a job anytime

5star treatment
Response from Wilton Funeral Directors
Thank you for sharing your views with us on your online review.
Rating 5.0
All staff were very helpful, nothing was too much trouble.
Response from Wilton Funeral Directors
I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected. Thank you for your review.
Rating 5.0
Very professional and sympathetic. Nothing was too much trouble for them.
Response from Wilton Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved.
Rating 5.0
From the start to the end of the funeral we found the staff to be very professional and sensitive.continually kept in touch confirming details of what had been arranged nothing was to much trouble
Response from Wilton Funeral Directors
We are grateful of receiving your online review. I am happy that we were able to provide you with the knowledge of a difficult situation and make things easier for you.
Rating 5.0
From first contact to the final resting place Wilton’s provided a fantastic service I would highly recommend them my local branch at whitehouse were excellent Alan is very professional and compassionate Matthew when visiting the house was professional and nothing was an issue .
Response from Wilton Funeral Directors
Thank you for sharing your experience with us on your online review. I am pleased that our team looked after you so well and that our staff went above and beyond to deliver the service you expected.
Displaying reviews 1 - 2 out of the 20 most recent