Basingstoke Crematorium

Telephone: 01256 398783 / 01256 398784

Crematorium information

Basingstoke Crematorium opened in June 1998 and is set in 23 acres of well-maintained grounds. 

Our chapel boasts a large, bright room with stained glass windows. The chapel seats up to 95 people with extra seating for 15 in the waiting area. The waiting area is also used as an overflow for larger funerals. The chapel has two steps up to the catafalque and lectern at the front, but we are equipped with an assisted ramp for less-abled access.

This chapel is multi-faith. We can help you arrange the service according to your cultural and religious needs. We also have monitors and speakers in both the chapel and the waiting area meaning that anyone being in the waiting area will still be able to view and listen to the service. We also have the ability to be able to webcast, showcase videos and music tributes. You can also record the service or copy for a keepsake.

If you are using the waiting room, we do host a vending machine for hot and cold drinks, and a separate water machine.

Our crematorium also has access for the less-abled, three toilet facilities including one accessible toilet and baby changing facilities, Braille hymn books and a hearing loop.

Our gardens of remembrance are open 365 days a year and provide a tranquil and comforting environment for quiet contemplation, from our bluebell woods and blossom of the cherry trees, to the crimson of the acer and the stunning array of roses.

We offer many types of memorials from scatterings and rose gardens, to private gardens and Niches. Within our gardens, you can enjoy our beautiful lake and three water features, all of which have been designed to blend in to the rural surroundings. We are very proud of being able to host such grand wildlife as well our nesting birds, ducks and pond life, you may even spot a few dragonflies too.

We are here to help you with whatever you would like for the funeral service. Our dedicated and caring staff treat every family with dignity and respect. At the service we will be there to help you every step of the way.

Admin email address - basingstoke.crematorium@thecmg.co.uk 

Memorial email address - basingstoke.memorialoffice@thecmg.co.uk

Facebook page - Basingstoke Crematorium and Cemetery | Basingstoke | Facebook

Opening Hours

The Office:
Our office buildings are open Monday - Friday 09:00 - 17:00. Please call us to make an appointment.

If you would like to collect cremated remains please contact us by telephone or email.

The Grounds:
Our grounds remain open to members of the public 365 days a year. Our opening times are:
1st October - 31st March 09:00 - 17:00
1st April - 30th September 09:00 - 20:00

The Memorial Office:
Appointments can be made by contacting us by telephone or email.

The Book of Remembrance Room:
Our Book of Remembrance is available during normal office hours. The page is turned everyday. Before visiting, please contact the crematorium directly, we can turn the page to any day as requested for you to view.

Photography:
No photography or filming is permitted in the chapel.

Parking

We have a large car park which includes less-abled parking bays directly outside the front of the office. We have complete flat accessibility to the chapel and other facilities.

Basingstoke Crematorium

Our fees

We know that understanding what goes into the cost of a funeral can sometimes be difficult for families. We also recognise that understanding the overall financial implications of arranging a funeral is important. To this end we have included a downloadable price list of the services available to you.

It is important to us that any confusion is completely removed to help families to fully understand what the Cremation Fee includes, and what this means as part of the wider cost of the funeral. We have outlined the elements that are necessary to provide a cremation service to you below, although of course we would be happy to discuss any further queries you might have directly with you. You can contact us at any time to talk through any further options and any fees that might apply.

The cremation fee includes the following:

• All professional services relating to the administration and registration of the cremation, in line with statutory regulation.
• The use of our Chapel along with the assistance of a trained staff member on the day of the service.
• The provision of music during the funeral service (please contact the Crematorium for details of our available options).
• The sensitive handling of the cremation in line with environmental legislation.
• The appropriate national environmental levy for mercury abatement.
• The scattering or interment of the ashes within our Gardens of Remembrance, or the preparation for their removal along with a suitable container and the Cremation Certificate.
•  Alternatively, we will look after the ashes safely and securely at our Crematoria site and can share with you the various options and next steps available to care for your loved ones ashes.

We also offer weekend services, fees for which along with  other available services are detailed in the PDF attachment entitled Cremation Price List

Direct cremation

We have a number of options available to meet the ever increasing demand for this service which are detailed below.

Unattended Direct Cremation

• There will be no service in the chapel and no mourners in attendance.
• Sometime following the cremation, staff at the Crematorium will contact the Applicant to confirm instructions for the ashes in order to offer any further assistance. There are many occasions when families change their decision having had time for further thought and discussion.

Attended Direct Cremation

• The attended direct cremation is available at 9.00am.
• This option enables families to attend the crematorium to see the coffin in the chapel and be able to spend a few moments with the coffin before the leaving the chapel.
• The crematorium staff will be available to help and assist you during the time at the crematorium, showing you both in and out of the chapel at the appropriate times.
• Music may also be played should you wish.
• Sometime following the cremation, staff at the Crematorium will contact the Applicant to confirm instructions for the ashes in order to offer any further assistance. There are many occasions when families change their mind having had time for further thought.

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