Heart of England Crematorium

Eastboro Way
Nuneaton
Warwickshire
CV11 6WZ

Telephone: 02476 350646 / 02476 354425

Crematorium information

The Heart of England Crematorium opened in 1995 and was dedicated by The Lord Bishop of Coventry, the Right Reverend Simon Barrington-Ward.

The crematorium is a modern building set in 13 acres of open Warwickshire countryside. The large feature window in our chapel provides beautiful views of the countryside all year round and can seat 105 people. If you would like music as part of the service, the music system, all equipped with a hearing loop, gives access to thousands of modern and classical pieces of music. Audio recordings of the service can also be provided on request and we can provide visual tributes as part of the service. The waiting room can seat a further 10 to 15 people with a speaker and screen for viewing so no part of the service is missed.

We have a waiting room and a vestry for the visiting clergy. The crematorium also has access for the less-abled and accessible toilet facilities.

Our memorial gardens feature a river and a small brook and provide families with a peaceful place to remember loved ones. You can choose from a wide variety of memorials, including scattering, roses and private gardens. We also have an armed forces memorial. Please contact a member of dedicated team to help you choose the right memorial.

Admin office email address heartofengland.crematorium@thecmg.co.uk

Memorial office email address heartofengland.memorialoffice@thecmg.co.uk

Facebook Page https://www.facebook.com/profile.php?id=100087214103336 

Opening Hours

The Office:
Our office is open Monday - Friday 09:00 - 17:00. We encourage booking an appointment prior to visiting. Please contact the crematorium to make an appointment.

The collection of cremated remains and memorial consultations can still take place by means of an appointment.

The Grounds:
Our grounds are open to members of the public.

The Memorial Office:
Appointments can be made by contacting the crematorium by telephone and email.

The Book of Remembrance Room:
Our Book of Remembrance is available during normal office hours. Before visiting please contact the crematorium directly.

Parking

There are 74 parking spaces and accessible spaces.

Our fees

We know that understanding what goes into the cost of a funeral can sometimes be difficult for families. We also recognise that understanding the overall financial implications of arranging a funeral is important. To this end we have included a downloadable price list of the services available to you.

It is important to us that any confusion is completely removed to help families to fully understand what the Cremation Fee includes, and what this means as part of the wider cost of the funeral. We have outlined the elements that are necessary to provide a cremation service to you below, although of course we would be happy to discuss any further queries you might have directly with you. You can contact us at any time to talk through any further options and any fees that might apply.

The cremation fee includes the following:

• All professional services relating to the administration and registration of the cremation, in line with statutory regulation.
• The use of our Chapel along with the assistance of a trained staff member on the day of the service.
• The provision of music during the funeral service (please contact the Crematorium for details of our available options).
• The sensitive handling of the cremation in line with environmental legislation.
• The appropriate national environmental levy for mercury abatement.
• The scattering or interment of the ashes within our Gardens of Remembrance, or the preparation for their removal along with a suitable container and the Cremation Certificate.
• Alternatively, we will look after the ashes safely and securely at our Crematoria site and can share with you the various options and next steps available to care for your loved ones ashes.

We also offer weekend services, fees for which along with  other available services are detailed in the PDF attachment entitled Cremation Price List

Direct cremation

We have a number of options available to meet the ever increasing demand for this service which are detailed below.

Unattended Direct Cremation

• There will be no service in the chapel and no mourners in attendance.
• Sometime following the cremation, staff at the Crematorium will contact the Applicant to confirm instructions for the ashes in order to offer any further assistance. There are many occasions when families change their decision having had time for further thought and discussion.

Attended Direct Cremation

• The attended direct cremation is available at 9.00am.
• This option enables families to attend the crematorium to see the coffin in the chapel and be able to spend a few moments with the coffin before the leaving the chapel.
• The crematorium staff will be available to help and assist you during the time at the crematorium, showing you both in and out of the chapel at the appropriate times.
• Music may also be played should you wish.
• Sometime following the cremation, staff at the Crematorium will contact the Applicant to confirm instructions for the ashes in order to offer any further assistance. There are many occasions when families change their mind having had time for further thought.

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