Old Wells Road
Croscombe
Wells
BA5 3RR

Telephone: 01749 340930 / 01749 340911

Crematorium information

Mendip Crematorium opened in March 2011 and is set in 5 acres of well-maintained grounds.

We are here to help you with whatever you would like for the funeral service. Our dedicated and caring staff treat every family with dignity and respect. At the service we will be there to help you every step of the way. Mendip Crematorium has a chapel with seating for 94 plus extra space for larger funerals. The Chapel is multi-faith has a modern organ and also incorporates the Wesley music system which offers an extensive range of published music and hymns. A Book of Remembrance is displayed in a dedicated room, which can be used for private prayer and meditation.

The crematorium has access for the disabled, including parking, wheelchair access and toilet facilities; a loop system is also provided in the Chapel.

Our gardens of remembrance provide a tranquil setting for people to remember their loved ones. Paths lead you to the gardens, lake and permanent memorials.

Our memorial staff can show you around the gardens at any time and help you to make your choice of memorial. Our gardens are open 365 days a year.

Opening Hours

Our opening hours are as follows:

The Office:
9:00am - 5:00pm
Monday to Friday

The Grounds:
October to March: 9:00am - 5:00pm
April to September: 9:00am - 7:00pm
Seven days a week

The Memorial Office:
9:00am - 5:00pm
Monday to Friday

The book of remembrance room is open the same times as the grounds.

Parking

There are 64 parking spaces available.

Mendip Crematorium and its grounds
Mendip Crematorium Shepton Mallet Chapel
Mendip Crematorium Shepton Mallet Chapel
Mendip Crematorium Shepton Mallet Chapel

Mendip Crematorium

Mendip Crematorium and its grounds
Mendip Crematorium Shepton Mallet Chapel
Mendip Crematorium Shepton Mallet Chapel
Mendip Crematorium Shepton Mallet Chapel

Our fees

We know that understanding what goes into the cost of a funeral can sometimes be difficult for families. We also recognise that understanding the overall financial implications of arranging a funeral is important. To this end we have included a downloadable price list of the services available to you.

It is important to us that any confusion is completely removed to help families to fully understand what the Cremation Fee includes, and what this means as part of the wider cost of the funeral. We have outlined the elements that are necessary to provide a cremation service to you below, although of course we would be happy to discuss any further queries you might have directly with you. You can contact us at any time to talk through any further options and any fees that might apply.

The cremation fee includes the following:

  • All professional services relating to the administration and registration of the cremation, in line with statutory regulation.
  • The use of our Chapel along with the assistance of a trained staff member on the day of the service.
  • The provision of music during the funeral service (please contact the Crematorium for details of our available options).
  • The sensitive handling of the cremation in line with environmental legislation.
  • The appropriate national environmental levy for mercury abatement.
  • The scattering or interment of the ashes within our Gardens of Remembrance, or the preparation for their removal along with a suitable container and the Cremation Certificate.
  • Alternatively, we will look after the ashes for an indefinite period without charge whatsoever.

We also offer weekend services, fees for which along with  other available services are detailed in the PDF attachment entitled Cremation Price List

Please note that we are currently updating our Price List with particular reference to 'Service for a Child'. Our revised Price List will be available to download shortly, but if you have any queries on this in the meantime, please do not hesitate to contact us using the contact details above.

Direct cremation

We have a number of options available to meet the ever increasing demand for this service which are detailed below.

Unattended Direct Cremation

  • There will be no service in the chapel and no mourners in attendance.
  • Sometime following the cremation, staff at the Crematorium will contact the Applicant to confirm instructions for the ashes in order to offer any further assistance. There are many occasions when families change their decision having had time for further thought and discussion.

Attended Direct Cremation

  • The attended direct cremation is available at 9.00am.
  • This option enables families to attend the crematorium to see the coffin in the chapel and be able to spend a few moments with the coffin before the leaving the chapel.
  • The crematorium staff will be available to help and assist you during the time at the crematorium, showing you both in and out of the chapel at the appropriate times.
  • Music may also be played should you wish.
  • Sometime following the cremation, staff at the Crematorium will contact the Applicant to confirm instructions for the ashes in order to offer any further assistance. There are many occasions when families change their mind having had time for further thought.

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If you would like to arrange a visit to the crematorium or memorial garden.

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