Randalls Park Crematorium

Randalls Road
Leatherhead
Surrey
KT22 0AG

Telephone: 01372 363181 / 01372 373813

Crematorium information

Randalls Park Cemetery opened in 1950, then in 1961, we welcomed the crematorium to the site, all surrounded by 50 acres of beautiful parkland in Leatherhead.

Our light and serene chapel can seat 72 people. We provide music facilities for your service, including screens for your visual tributes to your loved one. This is equipped with a hearing loop. We also have these facilities in the waiting room and outside for larger services so no part of the service is missed.

As part of our commitment to caring for local families we offer a service time of 45 minutes, which is longer than many other crematoria. The crematorium also has access for the less-abled and accessible toilets.

Our peaceful gardens of remembrance offer a variety of personalised memorials for you to choose from, including scattering, roses, mausoleums, niches and private gardens. Our dedicated memorial staff and grounds team can show you around the gardens at any time and help you make your memorial choice. Our gardens are open 365 days a year. 

Please feel free to contact us any time and we will be available to help you.

Admin office email address - randallspark.crematorium@thecmg.co.uk

Memorial office email address - randallspark.memorialoffice@thecmg.co.uk

Opening Hours

The Office:
Our office is open Monday - Friday 09:00 - 17:00. We encourage booking an appointment prior to visiting. Please contact the crematorium.

The collection of cremated remains and memorial consultations can still take place by means of an appointment.

The Grounds:
Our grounds are open to members of the public all year round.

The Memorial Office:
Appointments can be made by contacting the crematorium by telephone and email.

The Book of Remembrance Room:
Our Book of Remembrance is available during normal office hours.

Parking

We have 92 parking spaces available with accessible parking as well. We do have additional parking if required.

Our fees

We know that understanding what goes into the cost of a funeral can sometimes be difficult for families. We also recognise that understanding the overall financial implications of arranging a funeral is important. To this end we have included a downloadable price list of the services available to you.

It is important to us that any confusion is completely removed to help families to fully understand what the Cremation Fee includes, and what this means as part of the wider cost of the funeral. We have outlined the elements that are necessary to provide a cremation service to you below, although of course we would be happy to discuss any further queries you might have directly with you. You can contact us at any time to talk through any further options and any fees that might apply.

The cremation fee includes the following:

• All professional services relating to the administration and registration of the cremation, in line with statutory regulation.
• The use of our Chapel along with the assistance of a trained staff member on the day of the service.
• The provision of music during the funeral service (please contact the Crematorium for details of our available options).
• The sensitive handling of the cremation in line with environmental legislation.
• The appropriate national environmental levy for mercury abatement.
• The scattering or interment of the ashes within our Gardens of Remembrance, or the preparation for their removal along with a suitable container and the Cremation Certificate.
• Alternatively, we will look after the ashes safely and securely at our Crematoria site and can share with you the various options and next steps available to care for your loved ones ashes.

We also offer weekend services, fees for which along with  other available services are detailed in the PDF attachment entitled Cremation Price List

Direct cremation

We have a number of options available to meet the ever increasing demand for this service which are detailed below.

Unattended Direct Cremation

• There will be no service in the chapel and no mourners in attendance.
• Sometime following the cremation, staff at the Crematorium will contact the Applicant to confirm instructions for the ashes in order to offer any further assistance. There are many occasions when families change their decision having had time for further thought and discussion.

Attended Direct Cremation

• The attended direct cremation is available at 9.00am.
• This option enables families to attend the crematorium to see the coffin in the chapel and be able to spend a few moments with the coffin before the leaving the chapel.
• The crematorium staff will be available to help and assist you during the time at the crematorium, showing you both in and out of the chapel at the appropriate times.
• Music may also be played should you wish.
• Sometime following the cremation, staff at the Crematorium will contact the Applicant to confirm instructions for the ashes in order to offer any further assistance. There are many occasions when families change their mind having had time for further thought.

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