Skip to content

The Dignity Promise

Peace of mind if you have chosen to pay for your plan over more than 12 months.

If you choose to pay for your plan over more than 12 months, and pass away before you’ve finished paying for it, Dignity will cover your outstanding balance.

We will not ask your loved ones to pay a penny more than you’ve already paid for all the services included in
your plan.

That’s the Dignity promise.

It may be the last loving thing you can do for your family. They can still be involved as much or as little as they choose to cope with, peace of mind for all.

– Mrs Gilroy

All you need to know

• The Dignity Promise applies to all payment terms over more than 12 months

• If you pass away more than 12 months after your funeral plan start date and your payments are fully up to date, Dignity will cover your outstanding balance

• If you pass away within the first 12 months of your funeral plan start date, only as a result of an accident, Dignity will cover your outstanding balance

• If you pass away more than 12 months after your funeral plan start date and you have missed up to two payments, your Funeral Organiser will be asked to pay the outstanding payments before the Dignity Promise will be honoured

• If you pass away more than 12 months after your funeral plan start date and you have missed three or more payments, you will not be covered by the Dignity Promise. All the money paid to date could still be used towards your funeral but you would have lost the price guarantee of your plan.