A funeral director at a desk holding a photograph and paperwork, talking to a seated couple.

Helpful guidance

From choosing a memorial to coping with grief, find the information you're looking for in our range of guidance articles.

Reviews for Dignity Group

  • Included:Over 200 years of caring for families
  • Included:Local service from 558 branches
  • Included:Funerals, plans, probate and more

Arranging a funeral

Help with funeral costs

Who pays for a funeral, how to trace a funeral plan, and the help available, from Funeral Expenses Payment to the Children's Funeral Fund.

Right to arrange a funeral

Who has the legal right to arrange a funeral, what happens when a family disagree, whether a friend can do it, and if you need the will first.

Funeral poems and verses

Poems and verses read at funerals – popular, short, funny and non-religious – who usually reads them, and what to do if you get upset partway.

Funeral notices

The free online notice that shares funeral details – when to publish one, what it should say, how people find it, and leaving messages or donations.

What to do when someone dies

If someone has died, this step-by-step guide will help you understand what to do. If you're unsure of your next step, or need support, just call us. We're here 24 hours a day, every day.

An older woman and a younger woman sit talking together in a sunlit garden.

Dealing with death

What is a procurator fiscal and what do they do

What the Procurator Fiscal does when a death is reported in Scotland, what happens at a post-mortem or Fatal Accident Inquiry, and whether a funeral is delayed.

What to do when someone dies: common questions

The questions families ask most in the first few days after a death, with links to the fuller guides on registering, arranging and what comes after.

When someone dies unexpectedly

What to do in the first hours after a sudden death, why a coroner is usually involved, and where to find support for the shock that follows.

Organ and body donation after death

How the opt-out organ donation law works, why your family is still asked, and the separate route for donating your body to medical science.

Memorials

Home memorials

Ways to keep a loved one close at home, from memory bears and wooden hearts for ashes to photo frames, paperweights and urns, and how they can be personalised.

Memorial FAQs

Straight answers on memorials – what they are for, the types families choose, the regulations sites set, materials and upkeep, and personalising one.

Types of memorials

The full range of memorials, from classic stone to personal keepsakes – how to choose one that suits the person, and what to do if there is no grave.

Traditional memorial stones and accompaniments

Traditional stone memorials – headstones, grave markers, statues and accompaniments – how long before one can be fitted, and adding to it later.

Talk to us in person

Contact your local Dignity branch to talk to a funeral director.

Attending a funeral

A guide to funeral etiquette

Common questions about funeral etiquette in the UK answered: what to wear, where to sit, what to say and what to take to a funeral service.

What to say at a funeral

What to say to someone before, during and after a funeral, the phrases that land badly however kindly meant, and how to keep supporting them afterwards.

What to take to a funeral

What to take to a funeral – a card, flowers or a donation to pay your respects, and the practical things that keep you comfortable through the day.

Taking children to funerals

Deciding whether to take a child to a funeral, how to explain what will happen, ways they can take part, and practical points for babies and toddlers.

Funeral plans

Funeral plan FAQs

Straight answers on Dignity funeral plans – what is and is not included, who can take one out, choosing your funeral director, and the ways to pay.

Funeral plan costs

What a Dignity funeral plan costs and what shapes the price, whether you can spread the payments, and what happens if you change your mind.

Buying a funeral plan for someone else

Taking out a funeral plan for a parent or partner – how old they must be, who pays, how the plan is activated, and what happens if they die away from home.

Personalising your funeral plan

Adding your own wishes to a funeral plan – hymns, readings, a coffin, transport – how much you can specify, and changing it later at no charge.

How funeral plans work

This guide explains how prepaid Funeral Plans work and how they can protect loved ones.

Two people holding open a printed funeral plan brochure, reading the pages together.

Religious funerals

Bible readings for funerals

Bible readings for a funeral – the psalms and passages most often chosen, how many to include, who reads them, and using them in a non-religious venue.

Nigerian funerals

Nigerian funerals, split between Muslim and Christian rites by region, with indigenous practice alongside – what to expect, etiquette and costs.

African funerals

African funerals, where the rite usually comes from the family's Christian or Muslim faith with traditional practice alongside – etiquette and costs.

Caribbean funerals

Caribbean funerals, where practice varies widely by church and island, so the guide covers what to ask your own church, the etiquette and the costs.

Grief and bereavement support

How to cope with losing a parent

Losing a parent as a child and in adult life – supporting a surviving parent, sharing the admin and the funeral, and finding your way afterwards.

Sympathy card and funeral flower messages

What to write in a sympathy card or on funeral flowers – short and longer wordings, religious ones, messages for a parent or sibling, and what to avoid.

Coping with grief at Christmas

Christmas after a death – why the build-up is often worse than the day, whether to celebrate at all, and keeping or changing the family traditions.

Coping with grief on Mother's Day

Mother’s Day when you have lost your mother, or lost a child – why the day is hard for both, school activities, and what to say to someone facing it.

Dealing with finances

When someone dies without a will

Who inherits when there is no will – how the rules of intestacy work, who applies for probate, how long it takes, and who can arrange the funeral.

When someone dies with a will

Finding the will, applying for probate, valuing the estate and paying any inheritance tax, then distributing it – and whether a will can be contested.

Mortgages and debt when someone dies

What happens to a mortgage and to debts after a death – joint and sole, credit cards, loans, overdrafts and utility arrears – and who is liable for paying.