Who to notify after a death

When a loved one passes away, you will need to notify various organisations about the death as soon as possible.

  • 2 minute read
  • 11 September 2026
A pile of unopened letters and envelopes with a set of keys on a table.

Who to inform first

  • The person’s GP
  • Relatives and friends
  • The funeral director
  • Register office
  • Employer/school
  • Health professionals – you may need to cancel any outstanding hospital appointments

Property and bills

  • Mortgage provider or landlord
  • Utility companies (electricity, gas and water)
  • Buildings and contents insurance provider
  • Mobile phone provider
  • Broadband
  • TV companies

Government

  • HM Revenue and Customs for tax purposes
  • Pension providers
  • Passport agency
  • DVLA if the deceased held a driving licence
  • Local council for council tax and Electoral Register

The Tell Us Once service will allow you to notify the above government departments at the same time. You can also download our guide here.

Financial

  • Bank and building societies
  • Insurance companies (life, car and travel)
  • Credit card providers
  • Solicitor
  • Accountant

The Death Notification Service has been created to allow you to notify a person’s death to a number of banks and building societies at the same time.

Others

  • Dentist
  • Optician
  • Subscriptions
  • Social groups and clubs
  • Re-direct the post
  • Close online and social media accounts

If a loved one has passed away, The Bereavement Register will help you reduce the amount of unwanted marketing post being sent to them, stopping painful daily reminders.

Has someone passed away?

Your local Funeral Director will arrange for your loved one to be collected and brought into our care at the soonest available time.

We’ll guide you every step of the way, from the moment your loved one passes away to all of the necessary funeral arrangements.

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  • Included:Over 200 years of caring for families
  • Included:Local service from over 500 branches
  • Included:Funerals, plans, probate and more

Frequently asked questions

We’re here to answer all your questions. If anything isn’t clear, please ask us.

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