S A Bates & Son Funeral Directors, Dunstable

S A Bates & Son Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.
BASED ON 47 reviews
Rating 4.9

About our Dunstable funeral home

At S A Bates & Son Funeral Directors in Dunstable, every detail that matters to you, matters to us. That is why we are devoted to arranging a personal and heartfelt funeral in memory of your loved one, right down to the last detail.

From the moment you get in touch, our caring team of funeral professionals will be at hand to help you, giving you careful guidance and uncompromising compassion, every step of the way.

We serve families from all over Dunstable and our surrounding areas, such as Priory, Downside, Stipers Hill, Beecroft, Chalk Hill, Lewsey Farm, Houghton Regis, Church End, Tottenhoe, Eaton Bray, Edlesborough, Caddington, Sewell, Tilsworth, Stanbridge and beyond. We are based only 700 yards away from the peaceful West Street Cemetery.

We are here to honour any final wishes, so whatever your requirements, we will always be able to help you. Please give us a call from the moment you need us; we are always here for you, 24 hours a day.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Choice of funeral services in Dunstable

We know there is a lot to think about at this difficult time, so at S A Bates & Son Funeral Directors in Dunstable, we give you the choice of two funeral services to suit your requirements. Whether you prefer a traditional or contemporary attended funeral service, or a lower-cost unattended funeral, your loved one, as well as you and your family, will receive the highest standards of care and compassion.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £1350
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £1350
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • Essential Funeral

    Our Local Simple Funeral allows you to celebrate the life of your loved one, with an Attended Funeral with some restrictions.
    Find out more
    From
    £1995
    plus £1319 estimated third party costs for cost of cremation.
    plus £1319 estimated third party costs for cost of cremation.

    Essential Funeral

    Our Local Simple Funeral allows you to celebrate the life of your loved one, with an Attended Funeral with some restrictions.
    From
    £1995
    plus £1319 estimated third party costs for cost of cremation.
    plus £1319 estimated third party costs for cost of cremation.
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2395
    plus £1319 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1319 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2395
    plus £1319 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1319 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

115 West Street
Dunstable LU6 1SG
GB

Directions and Parking

We are located 700 yards from West Street Cemetery.

There is car parking available at our funeral home.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01582 663633

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


S A Bates & Son Funeral Directors reviews

We're highly privileged to have helped so many Dunstable families say farewell to their loved one. Here's what some of those families think about the service they received.
4.9
Rating 4.9
based on 47 reviews
Rating 5.0
A fully professional service provided, Nothing was to much pf a problem with them, The team in the day were perfect, Arrived at the agreed time even despite the bad weather (snow) were very polite and helpfully to my mother especially when walking over snow covered ground to the vehicles. Service was exceptional and returned us the the venue for an after service during and remembrance again the team could not do enough, Would use them again.
Response from S A Bates & Son Funeral Directors
I am pleased that we were able to look after you and your family at this difficult time, It’s so good to hear that we gave outstanding support to you from the branch.
Rating 5.0
The family of my late sister Marjory Williams cannot praise the staff at Dunstable for their help and compassion at this time. Carol was very efficient at her job and nothing was too much bother for her to get pew cards for us, so we knew who attended the funeral as we came from Scotland and Marjory had left home to work with dogs since she was 18 years old. Carol also walked in front of the Hearse round the Mobile Home Park where Marjory lived for 55 years to say her last farewell to the residents before the funeral, much appreciated by the family as it was pouring of rain. Carol said it was tears from heaven but when we came out of church the sun was shinning. Thank you for the very efficient service we received from your staff

From Anne, Christine and Stewart
Rating 5.0
Carol and all the staff went above and beyond to make sure everything went smoothly, she was there to answer all our questions, we was very impressed that they managed to get volvos as my mum loved them, so thanks again to Bates and all the staff,
Many thanks Tom & Elaine Butler
Response from S A Bates & Son Funeral Directors
We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service.
Rating 5.0
The staff at S A Bates and Son were very considerate, caring and helpful. I can't thank them enough for the care they provided for my late mum - nothing was too much trouble for them.
Response from S A Bates & Son Funeral Directors
I am pleased to hear that our team were so kind and caring to your family. I am pleased that all of the arrangements were carried out to your satisfaction.
Rating 5.0
Cannot fault S A Bates at all from my first contact with Carol who helped me so much and then George who helped with arrangements for the day, both were so kind and understanding. This is the second time I have used Bates and would recommend them without a doubt.
Whole team were wonderful and service they provided on the day was faultless.
Response from S A Bates & Son Funeral Directors
We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service. Thank you for entrusting us with the care of another loved one.
Rating 5.0
Helpful and compassionate from the very first phone call. I was guided through the whole process and the funeral service was better than I could have imagined

A big thank you to George for all his help especially with trying to do the funeral notice online. You helped make a difficult time so much easier
Response from S A Bates & Son Funeral Directors
We understand how important it is to keep families informed and I'm pleased that our team did exactly that for you. I am pleased we were able to help make things easier for you at such a difficult time.
Rating 5.0
Carol and George have been very attentive and I couldn't have asked for more
Response from S A Bates & Son Funeral Directors
Thank you for this recommendation. I am glad we were able to provide you with the support and guidance needed and all of the arrangements were carried out to your satisfaction. Your feedback is valued.
Rating 5.0
Service provided was very good by Bates, only down side was not enough time at Bates to view my dad it was only 3 days and we wasn’t informed when my dad was collected from the L & D and then to find out he was in a warehouse in Hemel.
The staff and celebrant were exceptional and provided as much as they could for our needs.
Response from S A Bates & Son Funeral Directors
Thank you for your 5 star review. I was sorry to see that there was an aspect that you were unhappy with. If you would like to discuss this further please contact our Complaint Resolutions Team on 0800 783 7171, they are available between 9am and 5pm Monday to Friday.
Rating 5.0
This is the third time we have used S.A.Bates.
Carol is very professional but also shows her personal side.
Nothing too much trouble and keeps in regular contact about everything.
She is a real asset to the company.

Makes a sad day something special.

Thank you
Response from S A Bates & Son Funeral Directors
Thank you for entrusting us with the care of another loved one. I am pleased to hear that you found our staff to be professional and respectful. Thank you for highlighting a member of our team who has made a difference to your personal experience.
Rating 4.0
I was very pleased with the manner in which S.A. Bates handled my Uncles funeral. They were very sympathetic, professional and offered useful advice when needed. I would recommend them to anyone requiring their services.
Response from S A Bates & Son Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Exceptional and respectful service . Two females could not have done anymore for us they both where incredible and amazing in difficult circumstances, cannot thank them enough. Sandra B. January 7th 2022
Response from S A Bates & Son Funeral Directors
I am pleased that we were able to look after you and your family at this difficult time, It’s so good to hear that we gave outstanding support to you from the branch.
Rating 5.0
Carol, Heather and the SA Bates team helped me to make my late partner’s last journey a totally dignified and respectful experience.

I was looked after from start to finish by these two wonderful ladies and I cannot thank them enough for their friendly yet extremely professional behaviour towards me at such a particularly distressing time.
Response from S A Bates & Son Funeral Directors
We really appreciate you taking the time to share your feedback, we are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. It has been a privilege to support your family and care for your Partner.
Rating 5.0
My wife died at the weekend. Not knowing what exactly what to do and knowing that I wanted a local undertaker to do the funeral, I phoned the number for Bates. I got their 24 hour on call, based in Birmingham. The chap their was brilliant, easing me through some questions, and answering my questions. First thing on the Monday, I had Carol phone me, with the right tone for the occasion, followed by Heather in the office. We then made an appointment and went to see Heather on the Thursday ( the date we wanted). We couldn’t have been met by a more friendly and professional person. Start to finish although a very traumatic time for me and my family, she was great,m guiding us through everything. There were no hiccups and as a result on the funeral day, under the supervision of Carol, everything went extremely well. People commented on the fact that the whole procedure from start to finish was both professional and friendly. Thank you all at Bates
Response from S A Bates & Son Funeral Directors
We are grateful of receiving your online review, it is always good to hear that individual members of our team have provided a service to you to the best of their ability. Thank you for your 5* review.
Rating 5.0
I was very happy and satisfied with the service given to me and my family at a very difficult time, everything was handled with care, respect and courtesy and was very much appreciated.
Response from S A Bates & Son Funeral Directors
We are glad that we were respectful of your needs at such a difficult time and we always aim to provide the highest level of care to our families. All feedback is greatly appreciated.
Rating 5.0
The whole experience was done with empathy and in the utmost caring way. Every step of what needed to be explained and done again was really well handled. If we had a query after the initial meeting they were always at the end of the phone if needed. We couldn't fault Heather at Dunstable and later on Carol.
Response from S A Bates & Son Funeral Directors
I am glad we were able to provide you with the support and guidance needed. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
I was very happy with service help I received from S A Bates who arranged my Mum's funeral. Heather in the office talked me through everything, recommended the Celebrant, suggested where I could get flowers from, and answered all my questions kindly and efficiently. I was contacted twice by Carole before the funeral to make sure I was happy with everything, and on the day she was kind, calm and organised. Would highly recommend!
Response from S A Bates & Son Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. It is always good to hear that individual members of our team have provided a service to you to the best of their ability.
Rating 5.0
Carol was very professional and attentive towards my wife. We found the whole service provided by the funeral directors to be extremely good and this all helped during our difficult time. Many thanks to the whole team
Response from S A Bates & Son Funeral Directors
Thank you for leaving a review online for S A Bates & Son Funeral Directors and for highlighting a member of our team who has made a difference to your personal experience. All feedback is greatly appreciated.
Rating 5.0
Simply an Excellent service from the start
No fuss everything done to my Dads wishes
Response from S A Bates & Son Funeral Directors
Thank you for sharing your experience with us on your online review.
Rating 5.0
First class service, Heather and Carol are absolutely amazing people , they organised everything and made my granny’s funeral beautiful, she would have loved it . Amazing service at just a difficult time
Response from S A Bates & Son Funeral Directors
Your kind words mean a great deal to the team who always work very hard to deliver great care. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Thank you.
Rating 5.0
Carol the funeral director gave a compassionate, friendly and professional service. She made the painful process bearable and although there were a couple of minor hiccups on the day that were overcome with minimal fuss. Thanks to all at Bates for caring.
Response from S A Bates & Son Funeral Directors
Thank you for your 5* review. If you would like to discuss this further, please contact our Client Relations Team on 0800 731 7171.
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