Serenity Funeral Directors, Eastbourne

With our Unattended Funeral from £995 and our Attended Funeral from £2,225, our Eastbourne Funeral Directors will help arrange a fitting farewell for your loved one.
BASED ON 44 reviews
Rating 4.9

About our Eastbourne funeral home

Serenity Funeral Directors in Eastbourne offers uniquely personal funerals to the families in our local community. If you have experienced loss, we can arrange a loving and dignified send off.

Here to provide support at a difficult time, the team at our Eastbourne funeral directors will be able to offer you comfort and advice when you most need it. We will help to ease your concerns and answer your questions as we find out how you would like the funeral to proceed.

However you choose to remember your loved one, we will tailor the details according to your wishes. This will be the case regardless of whether you choose a religious or a humanist funeral, a traditional service or something more contemporary.

Our funeral home is a charming building situated on Eastbourne’s South Street. With its welcoming reception area, private arrangement room and two chapels of rest, all appointed to help you feel more at ease when you visit, you can rest assured you will be well looked after while in our care.

We are accessible to all parts of the town, including Lagney, Meads and Willingdon, along with our neighbouring communities on this part of the East Sussex coast. If, for any reason, you are unable to get here, we can visit you at your home, or somewhere equally convenient.

The team at our funeral directors is here for you at a time of need. There is somebody waiting to listen and provide guidance both day and night.

Call us any time and arrange the funeral of your loved one.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2,225
    plus £1,068 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,068 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2,225
    plus £1,068 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,068 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

43 South Street
Eastbourne BN21 4UT
GB

Directions and Parking

We are a few doors down from the Dew Drop Inn on South Street, at the corner of Calverley Walk.

There is paid parking on our street for up to two hours. Please call if you need advice on where to park.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01323 736446

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

4.9
Rating 4.9
based on 44 reviews
Rating 5.0
Would highly recommend Serenity to anyone who is planning a funeral they where so knowledgeable about everything and made the funeral easy for me.
Response from Serenity Funeral Directors
I am pleased we were able to help make things easier for you at such a difficult time. Thank you for this positive recommendation, it is greatly appreciated.
Rating 5.0
Carol and the team are amazing, caring and understanding so helpful, I found the whole experience of organising the funeral so easy as Carol makes you feel at ease she amazing person to talk to and at the crematry the team were amazing, as we made a few last minute changes. I would highly recommend Serenity to anyone.
Response from Serenity Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
I can not speak to highly of the service we had from Serenity Funeral Directors,from the help guidance and Care we were given all the way from the beginning to the actual day of the Funeral, my husband couldn't have been given a better send off.
Response from Serenity Funeral Directors
Thank you for using our services for your loved one. I am pleased to hear that the service was carried out to your satisfaction. We always appreciate receiving comments, it enables us to provide the right care for each family.
Rating 5.0
Serenity handled my mother's funeral with the utmost dignity and compassion. It was a relief to me and my family that Serenity guided us through the whole process at a difficult time for us!
Response from Serenity Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
Natalie was absolutely fantastic in helping to arrange my mother’s funeral and the men on the day were wonderful. Couldn’t have asked for more. Kind, caring and professional
Response from Serenity Funeral Directors
The team will be very pleased to hear that their care and support made a difference to your family. It has been a privilege to support your family and care for your Mother.
Rating 5.0
Every member of your team was exceptional , from Carol in the office to the guys who looked after us on the day of the funeral.

Everyone displayed patience and understanding at all times , and helped make a difficult experience so much easier to cope with . Nothing was too much trouble.

We would heartily recommend your service .

Our eternal thanks

Hayden
Response from Serenity Funeral Directors
It’s good to hear that you and the family received helpful guidance and understanding through your difficult experience and make things easier for you. We are very proud of our team and the care they give it means the world when we hear from the families that we have looked after. Thank you for this recommendation.
Rating 5.0
We highly recommend this company. From the first phone call to the actual service was outstanding. Extremely professional and treated our loved one and family with such compassion and dignity.
Response from Serenity Funeral Directors
We take pride in giving outstanding service to our families. Thank you for using our services for your loved one. Your feedback is valued.
Rating 5.0
We received nothing but kindness and respect from Natalie and everyone at Serenity.
Response from Serenity Funeral Directors
It is always good to hear that individual members of our team have provided a service to you to the best of their ability.
Rating 5.0
Truly excellent service all round.
Natalie was extremely professional, caring, considerate and empathic… making efforts above and beyond our expectations.
James conducted the day of the funeral exceptionally well… calm, relaxed, supportive and in a very dignified manner.
In addition the celebrant Sue… whom Natalie recommended was also exceptional… conducted the service really well and delivered a wonderful eulogy.
Response from Serenity Funeral Directors
It is always good to hear that individual members of our team have provided a service to you to the best of their ability. We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service.
Rating 5.0
They really helped me through the process as I had never done any of this before. So I will always be grateful for making it as easy as they did. Would certainly recommend them to anyone!
Response from Serenity Funeral Directors
We are grateful of receiving your online review. I am pleased we were able to help make things easier for you at such a difficult time.
Rating 5.0
I can't say talk you enough to all the staff at Serenity from start to finish answered every question we asked if they didn't know or wasn't sure they would find out and then get back to us. They were not pushy about what we might need or what they can do for us, we all felt so at ease and comfortable with their advise they were given. Their special touch at the end of their time with the family on the day was very thoughtful and I loved it. Thank you for making a tough time so much easier. I also had two families come to me on the day a say that they had use Serenity for their family members funeral and they were also very happy with the their service .
Response from Serenity Funeral Directors
Thank you for using our services for your loved one. I am pleased that we provided the highest level of care and guidance for you and your family.
Rating 5.0
I would like to express my gratitude for the excellent service Serenity provided for my husband's funeral.

Everything went very smoothly on the day. Funeral director looked after us very well.  He was very professional and extremely respectful. We thought it very
respectful to us
that he walked in front of the hearse upon it driving out of our close to the main road. Also our thanks to the drivers and pall bearers and everyone else involved at the Crematorium.

We had a lot of people attending the funeral and everything was organised so efficiently.

My thanks also to the office staff for their efficiency in carrying out our wishes exactly as requested.

We were very touched to receive the memory box and the framed photograph from serenity that we were given after the funeral.

We were also very pleased with the excellent quality of the order of service booklets from the printers.

Thanks again to everyone involved.
Response from Serenity Funeral Directors
I am glad you chose Serenity Funeral Directors to take care of your Husband and it is good to know that we managed to make the day run as smoothly as possible for you. Your comments will provide great encouragement to the team to keep doing their job to the best of their ability.
Rating 5.0
All the staff at Serenity were entirely professional, kind and extremely thoughtful in all aspects of my families grief at this extremely difficult time. They helped us to organise a wonderful funeral service for my much loved Dad and kindly put us in touch with the wonderful John Kimberley. Nothing was too much trouble for any of the staff. They treated my Dad with utmost respect and us with complete kindness. All the staff were extremely helpful and patient in answering my numerous emails to help ensure my Dad's funeral was a true celebration of his life. All of our friends and family who attended the service commented on how wonderful it was. The day went incredibly smoothly and we were extremely well looked after from beginning to end. We can never thank you all enough.
Response from Serenity Funeral Directors
Thank you for these lovely words, it means so much to the whole team. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need. I am glad that you and the family were well cared for.
Rating 5.0
Thankyou for providing an excellent funeral for my wife. Everything went very smoothly.
Response from Serenity Funeral Directors
It is good to know that we managed to make the day run as smoothly as possible for you. It has been a privilege to look after your Wife.
Rating 5.0
From start to finish the service offered to us was first class. Everything was explained to us, options discussed and nothing was too much trouble. We wanted a military aspect to dads funeral and everything was perfect even down to his beret being cleaned and stuffed by the team. Every question we had along the way was answered quickly and sensitively and the service went without a hitch. I would highly recommend them to anyone. Thankyou all for your care of our dad on his last journey and of us as we grieved.
Response from Serenity Funeral Directors
We take pride in giving outstanding service to our families. I am pleased that you were well looked after by our team. We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need.
Rating 5.0
The service by Serenity was superb. Easy to arrange and nothing was a problem for Carol & Natalie. The pall-bearers were polite and professional at all times.
Response from Serenity Funeral Directors
Thank you for these lovely words, it means so much to the whole team.
Rating 5.0
All staff looked after our needs as a family during the bereavement abd preparation time of the funeral for my mum.
They went ovet smd sbobe my expectations checking in on me at every opportunity msking sur things ran smoithly on the day . A gift of guest book and framed photo was a special gesture on their deparure after tbe service. Much appreciated
Response from Serenity Funeral Directors
We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service. Thank you for these lovely words, it means so much to the whole team.
Rating 5.0
Very engaging individuals who made it easy to help me navigate through a difficult time.
Response from Serenity Funeral Directors
Thank you for the comments left as part of your online review. I am pleased to hear that you found our staff to be professional and respectful.
Rating 5.0
Very happy with the service I recieved from serenity, carol kept me informed of all what I needed to do , Steve who was in charge of the day of my mums funeral made sure I was happy and asked how I would like things to be done , no rushing and all done in a dignified way. John the celebrant was amazing and made the funeral for my mum perfect. Sadly this was my second funeral of the year as I lost my dad aswell and serenity also carried out the funeral for my dad which I had no complaints. Thankyou serenity and to all the staff and the undertakers.
Response from Serenity Funeral Directors
Thank you for entrusting us with the care of another loved one. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Thank you for these lovely words, it means so much to the whole team.
Rating 5.0
From the very first meeting the service provided was excellent. Such courtesy given and support throughout the whole process.
Natalie helped us with choosing the coffin and supported with each process. Liaising between the Father and ourselves at every turn.
We were extremely pleased that the opportunity to view the service on the web could be available as so many people were unable to attend. Especially those overseas.
Steve Jones could not have made the service go any smoother and also passed remaining order of service pamphlets to guests who could not enter for the service. They stood outside and listened to the service.
We are so pleased with the service and care provided by Serenity
Response from Serenity Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
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