Serenity Funeral Directors, Eastbourne

We take the greatest care as we look after the families of Eastbourne.
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24 hours a day
Reviews
Rating 4.7
based on 5 reviews

About our Eastbourne funeral home

Serenity Funeral Directors in Eastbourne offers uniquely personal funerals to the families in our local community. If you have experienced loss, we can arrange a loving and dignified send off.

Here to provide support at a difficult time, the team at our Eastbourne funeral directors will be able to offer you comfort and advice when you most need it. We will help to ease your concerns and answer your questions as we find out how you would like the funeral to proceed.

However you choose to remember your loved one, we will tailor the details according to your wishes. This will be the case regardless of whether you choose a religious or a humanist funeral, a traditional service or something more contemporary.

Our funeral home is a charming building situated on Eastbourne’s South Street. With its welcoming reception area, private arrangement room and two chapels of rest, all appointed to help you feel more at ease when you visit, you can rest assured you will be well looked after while in our care.

We are accessible to all parts of the town, including Lagney, Meads and Willingdon, along with our neighbouring communities on this part of the East Sussex coast. If, for any reason, you are unable to get here, we can visit you at your home, or somewhere equally convenient.

The team at our funeral directors is here for you at a time of need. There is somebody waiting to listen and provide guidance both day and night.

Call us any time and arrange the funeral of your loved one.
Serenity Funeral Directors in Eastbourne, East Sussex.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
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Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

We understand how special life is with those that you love. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral.

If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
  • Full Service Funeral in Eastbourne, from £3,545

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 01323 736446
  • Simple Funeral Service in Eastbourne, from £1,995

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 01323 736446

Where to find us

Address

43 South Street
Eastbourne BN21 4UT
GB

Directions and Parking

We are a few doors down from the Dew Drop Inn on South Street, at the corner of Calverley Walk.

There is paid parking on our street for up to two hours. Please call if you need advice on where to park.

Funeral Home Opening Times

Our staff are available 24 hours a day on 01323 736446 if you require our services outside of these hours.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

4.7
Rating 4.7
based on 5 reviews
Rating 5.0
The staff were so lovely and caring! Couldn’t thank them enough for everything they have done fo me and my family! My Nan would of been proud of the service she wished for. Thankyou!
Response from Serenity Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. I am glad that you and the family were well cared for.
Rating 5.0
I couldn't fault the service we received from Carol and the team at Serenity. Serenity dealt with both my father's funeral and five years later, my mother's. I'd never arranged a funeral before but each step of the process was explained, in a very sensitive and thoughtful manner. Lesley, the celebrant who conducted both funerals, was very professional and understanding. The process was seamless for both funerals.
Response from Serenity Funeral Directors
Thank you for the kind comments posted on your online review. Our team are here to provide the highest level of service for you and we are happy this was achieved.
Rating 4.0
Serenity conducted my fathers funeral with dignity and the arrangements were made easily and with sincerity. My father had already purchased a funeral plan but hadn't specified any requirements so we were unsure as to what we should do, although we had certain things in mind that we would like. The member of staff we met was very welcoming and guided us through the process with ease. She was gentle, but don't be fooled, she knew what she was doing. We had a church service (which was additional to the plan) followed by a crematorium service. The member of staff listen to our requests and acted immediately once we'd left and things were arranged quickly and efficiently. I rang a number of times with questions which were answered straightaway. On the day I asked for no Victorian bowing to the coffin etc and the director respected our wishes although certain things were expected at the church. I can't give the 5th star as I like to keep an eye on the bill and I would have liked more updates on the cost we were incurring as we went along but this is a personal thing and I hadn't specified this at the time. Thank you Serenity for such a positive experience.
Response from Serenity Funeral Directors
Thank you for your review. I am glad that you had a positive experience with Serenity Funeral Directors and that the service went well. I am sorry that you were not kept up to date with costings. If this is something you would like to discuss further please call client relations on 0800 783 7171.
Rating 5.0
I was completely satisfied with the service provided. All the staff were very helpful and I felt I could ring at any time, even if it was just a small query. Everything was carried out with dignity.
I have no adverse comments and should like to thank everyone for their efficiency and professionalism.

Definitely a 5 star rating - would only let me clip all of them!
Response from Serenity Funeral Directors
Thank you for taking the time to complete the online review. I am pleased to hear that the service was carried out to your satisfaction.
Rating 5.0
The people at Serenity and the sympathetic service we received were beyond reproach. I have never had to arrange a funeral before and as this was for my mother, you can imagine how daunting this task was, but from the minute Carol greeted me and my father at the door to the conclusion of the service and the collecting of my mothers ashes, we were treated with kindness, respect, dignity and compassion. I cannot thank the all the people involved enough and would whole heartedly recommend Serenity funeral directors to any one needing help and advice on arranging a funeral at what is always a very difficult time.

Once again many thanks
Response from Serenity Funeral Directors
We appreciate you leaving a review online for your experience with Serenity Funeral Directors. I am glad that we were able to provide you with the dignity and respect needed at this time and that it makes a difficult time seem a little easier.
Displaying reviews 1 - 2 out of the 5 most recent

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