W Naylar & Son Funeral Directors, Rochester

With our Unattended Funeral from £995 and our Attended Funeral from £1,995, our Rochester Funeral Directors will help arrange a fitting farewell for your loved one.
BASED ON 25 reviews
Rating 5.0

About our Rochester funeral home

At W Naylar & Son Funeral Directors in Rochester, Kent, we help members of our community who have lost somebody special. Allow us to arrange a respectful and heartfelt funeral for your loved one.

We are the oldest funeral directors in Rochester, having been established in 1850, and the expertise and knowledge we draw from when helping you has been passed down from one generation to the next. Our caring team is committed to providing a funeral service that is both unique and meaningful to your family.

Our funeral home can be found at the Rochester end of the Delce Road, making us accessible to all parts of the town, including Borstal. We are also within easy reach of the other Medway towns, such as Chatham, Halling, Hempstead and Rainham.

We have a chapel of rest, which takes its name from a much loved local character, where you can spend time with your loved one in the days leading up to the funeral.

Remember, you are not alone at this emotional time, we at W Naylar& Son Funeral Directors are here to help ease your burden. You can reach us 24 hours a day, so do not hesitate in contacting us when you feel you are ready.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £1,995
    plus £1,073 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,073 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £1,995
    plus £1,073 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,073 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

90/92 Delce Road
Rochester ME1 2DH
GB

Directions and Parking

You can find us at the end of Delce Road in the direction of Rochester.

You can park for free at the front of our funeral home.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 12:00
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01634 843143

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

5.0
Rating 5.0
based on 25 reviews
Rating 5.0
Everyone at Naylars was kind, compassionate and professional. I can't think of anything they could have done better. Special thanks to Fiona and Charlie. They made a difficult time a little easier.
Response from W Naylar & Son Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Fiona at W Naylor’s Funeral Director’s was so charming and comforting and very professional when sorting my sister’s funeral with me.
She was fantastic at her job and a very lovely kind lady. I would certainly recommend Naylors instantly to anyone looking for a Funeral Director,
Response from W Naylar & Son Funeral Directors
Thank you for highlighting a member of our team who has made a difference to your personal experience. All feedback is greatly appreciated. It has been a privilege to support your family and care for your Sister.
Rating 5.0
I highly recommend using the services of W Naylar and son, from the beginning until the end the service they provided for me was amazing and I can’t thank them enough for helping me and my family in supporting us through the tough time we was going through.
Response from W Naylar & Son Funeral Directors
I am pleased that we provided the highest level of care and guidance for you and your family. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
i think its a very daunting task at the time and from day one a difficult time was made easier by fiona,who was warm and friendly and genuine ,who guided us all the way through the arrangements making sure it was how we wanted it and also found a celebrant for us sarah who again was excellent .
the day itself went well and was very dignified and our driver graham,who also sorted the service cards out on the day and took care of the floral tributes along with the others of the team were all professional but also very deferential and just normal ,which is what you need on the day.
Response from W Naylar & Son Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Your kind words mean a great deal to the team who always work very hard to deliver great care. I am pleased we were able to help make things easier for you at such a difficult time.
Rating 5.0
My family and I were extremely satisfied and honored by the support given by W Naylor & Son Funeral Directors during our time of grieving. I would strongly recommend W Naylor & Son to any other person looking for a Funeral Director.

Thank you for all you have done for our family.
Gratefully appreciated.

Kind regards

D. Almond
Response from W Naylar & Son Funeral Directors
We take pride in giving outstanding service to our families. I am glad that we were able to provide you with the care and support needed at this time.
Rating 5.0
The care and service provided by W Naylar & Son were excellent.
The Whole team were very caring and compassionate and nothing was too much trouble. My family have used their services in the past and I highly recommend them.
Response from W Naylar & Son Funeral Directors
Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you. Thank you for your review.
Rating 5.0
Fiona and the staff at Naylar’s were excellent. Nothing was too much trouble and the day went perfectly. Would definitely recommend them.
Response from W Naylar & Son Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need.
Rating 5.0
I used W Naylor & son recently for the funeral of my Uncle. Fiona and whole team were amazing from start to finish. They went above and beyond in what is a very hard and upsetting time for anyone. I would recommend the to anyone if needed in the future. Five start service.
Response from W Naylar & Son Funeral Directors
Thank you for posting your online review. I am glad that the final wishes for your Uncle were carried out to the highest standard and I am pleased we were able to help make things easier for you at such a difficult time.
Rating 5.0
I recommend Naylor & Sons, the staff are everything you would want them to be during this difficult time. A big thank you to all the staff. They were considerate, professional, and gave us confidence that they would look after us and honour our mum. Losing someone close is painful but a very special lady helped us by informing us of our options in a professional, supportive, and kind way. Going beyond and being available throughout. She is an absolute gem dedicated to her work and to those who only want the very best for their loved ones. Thank you
Sue Hart
Response from W Naylar & Son Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. Your kind words mean a great deal to the team who always work very hard to deliver great care. We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after.
Rating 5.0
I thought the service provided was consistently excellent during a very difficult time after the loss of my mother. The level of respect and care afforded my late mum and all the family meant so much to us and made all the difference. The staff were all wonderfully professional, a heartfelt thanks to them and of course special thanks to one amazing lady for her warmth, support and commitment every step of the way, so grateful!
Response from W Naylar & Son Funeral Directors
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. Thank you for these lovely words, it means so much to the whole team.
Rating 5.0
I would like to say how pleased we were with how things went for Dads funeral.
What was always going to be a difficult day for family and friends was made easier for us by the professional and caring support we got from your team.
I appreciate all the effort you put in to help us through all the preparation and everything I wanted for Dad was in place on the day.
Response from W Naylar & Son Funeral Directors
It is comforting to know that the team were there to support you through this time and relieve some of the pressure through guidance and support. I am glad that all of your wishes and requirements were carried out by the team as you had requested. Thank you for your 5* review.
Rating 5.0
Fiona looked after me very well and in a compassionate way after my husband passed away. If she wasn't available when i called she phoned back as soon as she could.Fiona helped me through the whole process and gave me advice on things i hadn't got a clue about. Thank you Naylar and Son for taking care of my husband and my family.
Response from W Naylar & Son Funeral Directors
We appreciate you leaving a review online for your experience with W Naylar & Son.
Your comments allow us to make sure that we are providing the highest level of support to our families.
Rating 5.0
Fiona and her colleagues were wonderful and very helpful indeed. They all made yus feel very at ease and my mums funeral went e tremelu well and Annie our Celebrant did my mum proud
Response from W Naylar & Son Funeral Directors
We really appreciate you leaving a few words for W Naylar & Son Funeral Directors. I am pleased we were able to help make things easier for you at such a difficult time.
Rating 5.0
Excellent lovely staff very professional cannot fault them.
Response from W Naylar & Son Funeral Directors
Thank you for your 5* review and lovely comments.
Rating 5.0
W Naylor & Son provided an excellent service. Fiona showed empathy and was very helpful at a very difficult time for me. A few days before the service Matthew contacted me to introduce himself as he would be taking care of the arrangements on the day of Mums funeral, he was very respectful and supportive.
Response from W Naylar & Son Funeral Directors
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Good professional and friendly service felt very personal carried out all our wishes to a high standard. Exceptional staff very friendly and empathetic.

Our family have always used this company and would recommend them.
Response from W Naylar & Son Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. It is comforting to know that the team were there to support you through this time and relieve some of the pressure through guidance and support.
Rating 5.0
The service received from W. Naylar & Sons Funeral Directors was very professional and efficient. They dealt with my mother's passing with great dignity, respect and with a sensitive level of care. Although expensive, cannot be faulted in any way.
Response from W Naylar & Son Funeral Directors
Thank you for your 5* review. The team will be pleased to hear that their support was valuable to you and they were sensitive to your needs.
Rating 5.0
Very approachable, organised and available to answer all queries. Fiona was very understanding and reassuring at a difficult time.
Clear understanding of what was required by guests during this pandemic. Everything went smoothly and our wishes were carried out as we wanted.
Response from W Naylar & Son Funeral Directors
Thank you for your review. We have been working hard to maintain our high standards of care in these challenging times and it's great to know that we succeeded in doing so.
Rating 5.0
Thank you so much for a sensitive but professional service at such a difficult time.
Response from W Naylar & Son Funeral Directors
Thank you for leaving a review online. We are happy that we provided an important service to you through this difficult time.
Rating 5.0
The service was excellent from start to finish. Our main contact was Fiona, and she was very professional with the correct level of empathy at all times. In all, it made a difficult time almost a pleasure.
Response from W Naylar & Son Funeral Directors
Thank you. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
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