Southborough Funeral Directors, Southborough

Southborough Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.
BASED ON 21 reviews
Rating 5.0

About our Southborough funeral home

Southborough Funeral Directors in Tunbridge Wells, Kent, has had the privilege of supporting the local community since 2004. We have given the families of Southborough the highest standard of funeral care over the years and would be honoured to arrange the last farewell for your loved one.

We are here for you, helping to make a difficult time a little easier. Our experienced funeral directors know that life with a loved one is a deeply personal affair and we believe a funeral should be no different. You can tailor the details of the send off to reflect this, including the choice of flowers, tributes and other aspects that will make it unique to you and your family.

Whether it is a religious or a humanist funeral, a traditional or a contemporary service, at Southborough Funeral Directors we will arrange the service you want.

Our Tunbridge Wells funeral home is located on the London Road in Southborough and we are easily accessible to our neighbouring villages within the borough, including Bidborough, Langton Green, Pembury and Speldhurst.

There is a beautiful chapel of rest here, where you can spend time with your loved one in a comfortable and private environment. It was dedicated by the former Bishop of Tonbridge, Dr Brian Castle, and we have a plaque outside to commemorate this.

We will always be available to help when you need us. To arrange a funeral for your loved one,

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £1395
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £1395
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2795
    plus £1204 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1204 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2795
    plus £1204 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1204 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

126A London Road
Southborough
Tunbridge Wells TN4 0PL
GB

Directions and Parking

We are on London Road, by the junction for Holden Park Road.

Please give us a call to see if we have a space to park at our funeral home. There is also a pay & display nearby.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01892 539744

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

5.0
Rating 5.0
based on 21 reviews
Rating 5.0
We, my sons and I, were very pleased with the service that Southborough Funeral Service provided. The 3 lady's provided an excellent and caring service:

Hellena Collier was so sympathetic and caring, patient and knowledgeable she was our leading lady through this terrible time of the loss of our wife, mother and grandmother.

Kerry Farnes was totaly incharge on the day of the funeral. She did all the preparation before and ensured everything ran smoothly. I was worried about the route to the crematorium but no need Kerry had it under control.

Carol Taylor the celebrant took such care to ensure the funeral ceremony was what we wanted. This was very sad for us but she understood that whilst it was sad we were celebrating the life of a much love person who had a happy, joy filled life.
Response from Southborough Funeral Directors
We appreciate you leaving a review online for your experience with Southborough Funeral Directors. I am pleased to hear that our team were so kind and caring to your family. I am glad that we were able to provide you with the care and support needed at this time. I am pleased that the arrangements for your wife were carried out to your satisfaction. It has been a privilege to support your family and care for your wife. We are proud of the whole team.
Rating 5.0
I was very happy with the service we received for my mums funeral. From start to finish Helena kept me informed and offered suggestions. It made a sad situation a lot easier. I wouldn't hesitate to recommend.
Response from Southborough Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. Thank you for your 5* review.
Rating 5.0
From the initial phone call informing of dad’s passing right through to the follow up call Dignity were amazing. So kind & helpful every step of the way. My heartfelt thanks to Helena in the office & Wayne the undertaker and everyone involved for making sure dads last journey went off without a hitch
Response from Southborough Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after.
Rating 5.0
Lovely ladies when we arranged the service and they made it as easy as possible. Lovely man in charge at the crematorium who had phoned me personally to check details. Lovely Mercedes hearse which was the reason that I chose them in the first place. My partner was a Mercedes man and luckily I saw a Mercedes hearse on the way to see him on his final days. I wasn’t sure about parking at Southborough but it couldn’t have been easier with a very close public car park. The celebrant chosen by them couldn’t have been better. Having the online personalised weblink made it very easy to share details to friends. Yes it was hard but Dignity and Southborough Funeral Directors made it as easy as possible.
Response from Southborough Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Rating 5.0
We were very pleased with the service given to us for our mother’s funeral. It was professional, well organised and always with a caring approach.
Response from Southborough Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and I am happy that we provided a professional service to you.
Rating 5.0
I would like to thank Helena and her team for making Mums funeral very special they were perfect in a very sad time so highly recommended
Response from Southborough Funeral Directors
Your kind words mean a great deal to the team who always work very hard to deliver great care. It has been a privilege to take care of your Mother.
Rating 5.0
The staff were very helpful and kept in contact with us through the whole process.
Response from Southborough Funeral Directors
I am happy that we provided a professional service to you. Thank you for your 5* review.
Rating 5.0
The lady and her team where very helpful from start to finish…. Guided us though what was a very stressful, and upsetting time. We would recommend their services to anyone who needed them
Response from Southborough Funeral Directors
Thank you for your review. I am glad we were able to provide you with the support and guidance needed.
Rating 5.0
The service provided by Southborough Funeral Directors was exceptional.

From start to finish, the staff made the whole process very easy and pressure-free. We were guided through every step of the arrangements, and were given the time and support we needed to make the necessary choices.

Communications were great, and we were kept up to date throughout.

On the day of the service, everything ran smoothly and professionally, and we were able to give my father the send if he deserved.

The aftercare service has also been very good.

We would certainly recommend using Southborough Funeral Directors.
Response from Southborough Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed. It has been a privilege to support your family and care for your Father. We are proud of the whole team.
Rating 5.0
Helena was kind and very knowledgeable and made the whole process so much easier at a time of maximum distress
Response from Southborough Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us.
Rating 5.0
I was very pleased with the service I received from Southborough Funeral Directors. This was my first experience in organising a funeral and was fortunately a very positive one. I felt treated with kindness and sensitivity thoughout and as though nothing was too much trouble.

I was contacted promptly, updated regularly and all my calls were returned immediately. Helena was very compassionate, empathic and professional, she listened carefully to all my concerns and requirements and provided helpful and understanding advice and solutions. Mike was very pleasant, friendly and respectful, made useful suggestions and ensured that all went well on the day with all covid regulations adhered to.

Additionally, I was delighted with the quality of the floral arrangements and funeral stationery as well as other touches included which I felt were all excellent value for money.

In the unfortunate event I am required to arrange another funeral, I would not hesitate to call Southborough Funeral Directors who guided me though a sad time and made the unwelcome task of organising a funeral infinitely more bearable.
Response from Southborough Funeral Directors
We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service. It has been a privilege to support your family and care for your Father. We are proud of the whole team.
Rating 5.0
Your team at Southborough were truly fantastic throughout this sad time, Helena was brilliant and provided me with all the information and kept in regular contact with me, Stuart & his team were once again wonderful on the day of my fathers funeral and a real pleasure to deal with, so thank you so much much from myself and my family.
Response from Southborough Funeral Directors
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 5.0
Southborough Funeral Directors dealt with the funeral arrangements for my mother extremely efficiently and sensitively. They took us through everything we needed to do and what options we had. The funeral service itself was very well organised and it ran exactly as had been explained. I would recommend them to friends and colleagues.
Response from Southborough Funeral Directors
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
The team were fantastic; helpful, sensitive and remembered the details that made all the difference.
Response from Southborough Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. It has been an honour to look after you and your loved one and to respond sensitively to your specific needs.
Rating 5.0
With no prior experience of hosting a funeral, We could not have been in better hands. The funeral director showed great sensitivity and professionalism. The information and preparation was meticulous, with all options explained. The service itself was handled very smoothly. We would thoroughly recommend Southborough Funeral Directors.
Response from Southborough Funeral Directors
We always appreciate receiving comments, it enables us to provide the right care for each family. It is good to know that we managed to make the day run as smoothly as possible for you and that you and the family received helpful guidance through this time.
Rating 5.0
All went smoothly, no problems, staff very considerate and helpful.
Response from Southborough Funeral Directors
We take pride in giving outstanding service to our families. Your feedback is valued.
Rating 5.0
Very professional and thorough
Response from Southborough Funeral Directors
We take pride in giving outstanding service to our families. Your feedback is valued and we would like to say thank you.
Rating 5.0
Great personal service, thank you.
Response from Southborough Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved.
Rating 5.0
Difficult to imagine how the service could have been better.
Response from Southborough Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us.
Rating 5.0
The service from your staff was outstanding from the moment we met, true compassion and empathy shown at all times, they were incredibly, helpful and supportive throughout the whole process. Delivering everything we could of asked for to make the day so special for my mum.
Response from Southborough Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and all of the arrangements were carried out to your satisfaction.
Displaying reviews 1 - 2 out of the 20 most recent