Michael Smy Funeral Directors, Ipswich

With our Unattended Funeral from £995 and our Attended Funeral from £1,995, our Ipswich Funeral Directors will help arrange a fitting farewell for your loved one.
BASED ON 24 reviews
Rating 4.9

About our Ipswich funeral home

Welcome to Michael Smy Funeral Directors on Felixstowe Road, Ipswich. We are here to support you through this difficult time and help you arrange the funeral service you want for your loved one.

We promise to look after your loved one with the utmost respect and care. Your every request and wish will be carefully listened to and all details of the funeral service, no matter how big or small, will be personally attended to by one of our dedicated professionals.

However you wish to say goodbye to your loved one, we will help you arrange it. You can personalise every aspect of the funeral service you want, from the flowers to the music or hymns, to the cortege route.

As Dignity funeral directors, we will guide and advise you where needed to ensure the service is conducted seamlessly. Please know that you do not have to make the difficult decisions alone, we are here to help you.

Our funeral home is a few minutes away from Derby Road Railway Station and it is easily accessible from Ipswich town centre, California and Maidenhall.

You and your family are our priority. If there is anything we can do to ease your concerns or make you feel more comfortable, please do not hesitate to let us know. We are never more than a phone call away, so you can get in touch at any time of day.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List and Additional Options Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    The Unattended Funeral

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    The Unattended Funeral
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    Our costs from
    £1,995
    Plus £1,163 estimated third party costs
    Plus £1,163 estimated third party costs
    The Attended Funeral

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our costs from
    £1,995
    Plus £1,163 estimated third party costs
    Plus £1,163 estimated third party costs
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    The Attended Funeral
    Find Out More

Where to find us

Address

145 Felixstowe Road
Ipswich IP3 8EB
GB

Directions and Parking

We are situated on the cornerof Felixstowe Road and York Road.

There is free on street parking available on Felixstowe Rd.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01473 271674

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

4.9
Rating 4.9
based on 24 reviews
Rating 5.0
I would like to thank the staff at Felixstowe Road Ipswich for such a professional service. Every step of the way was completed in a dignified, courteous and professional manner with superb attention to detail. This made such a difficult time smoother when we were struggling to come to terms with losing our mum let alone making decisions. Thank you so much.
Response from Michael Smy Funeral Directors
It is comforting to know that the team were there to support you through this time and relieve some of the pressure through guidance and support. It is good to know that we managed to make the day run as smoothly as possible for you.
Rating 5.0
Laura and Kate provided fantastic support and great empathy at a truly terrible time, unravelling the awful mysteries of what happens after the death of a loved one with warm-hearted tact. They were fully behind our decision to run the service ourselves without an officiant, offering invaluable advice and guidance, and Kate was discreetly there to support us at the service itself. I thank you and your team from the bottom of my heart.
Response from Michael Smy Funeral Directors
Thank you for taking the time to send your online review to us. Our team are here to provide the highest level of service for you and we are happy this was achieved.
Rating 5.0
Excellent service from the first point of contact. Nothing was a problem, Kate was amazing she listened to everything we wanted and made it happen. Highly recommended.
Response from Michael Smy Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
I was most impressed with the professionalism and kindness which was shown to me while arranging the funeral of my friend. The funeral plan my friend had in place helped smooth the way at this difficult time and Judith guided me through the arrangements with consideration and thoughtfulness. The video streaming service was excellent and enabled us to watch from England, Northern Ireland and Laos. We appreciated the dignity with which the service was conducted and we felt that all our wishes had been addressed. The vicar whom Judith suggested conducted the service exactly as we wanted. The kindness, care and consideration shown to me was much appreciated.
Response from Michael Smy Funeral Directors
Thank you for posting your online review. We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service. I am pleased that the pre-paid plan made it easier for you to arrange the details for your Friend.
Rating 5.0
Kate at the Ipswich branch couldn't have been more helpful when we were making arrangements. She talked us through everything clearly and sensitively. Literally nothing was too much trouble, from the order of service to the all the details which made it a fitting and personal tribute. The funeral itself was conducted perfectly by Kate and Patrick, the celebrant. All the care that went into the preparation for the day really shone through. Everyone said what a beautiful service it was and that it really captured perfectly what made Mum so special. I really could not fault anything and Mum would have been so proud that she was given such a perfect final journey. So my grateful thanks go to all involved.
Response from Michael Smy Funeral Directors
Thank you for sharing your experience and highlighting individuals who made a difference to your service. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
From the very first contact when coming to our home to take my husband's body away in the early hours of the morning, through to the funeral service itself, everything was done with the utmost respect and dignity. I could not have wished for a more seamless service and would recommend Michael Smy to anyone who finds themselves in my position. I did not know any Funeral Directors but struck lucky with Michael Smy. Everything went smoothly on the day of the funeral and I appreciate all the staff's contributions which led to this. Many thanks.
Response from Michael Smy Funeral Directors
It means a great deal when people take the time to share their experience. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 4.0
Staff were friendly and helpful. They took the time to answer all my questions and I never felt rushed into making decisions.
Response from Michael Smy Funeral Directors
Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
Very thoughtful and caring throughout the whole process. Offering support and guidance as needed made everything run smoothly despite the constraints placed on us through lockdown and social distancing. Well done to everyone involved but particular mention to Judith, Laura and David.
Response from Michael Smy Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
Everything was done exactly as requested and in a very timely fashion. Kate was very easy to talk to and had some good suggestions to help with the planning process.
Response from Michael Smy Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It’s good to hear that you and the family received helpful guidance through this time.
Rating 5.0
I would like to extend my heartfelt thanks and gratitude to everyone at Michael Smy who made my brother Jade Okuda’s recent cremation such a beautiful and memorable event. From my initial consultation through to the ceremony itself, the care and attention you provided was second to none. Having appointed Michael Smy to take care of my mother Janet Grimsey’s burial on January 6th 2009, I did not hesitate to contact you once again when my brother Jade passed away at the beginning of this year. You provided a sincere and dignified service back then and this time around you gave that same level of sincerity and dignity once again, just as prior experience told me you would.
I am particularly grateful for the way in which you accommodated our wishes to carry Jade’s coffin into the crematorium, and also for the lengths you went to in enabling me to visit my brother at your Chapel of Rest; you all combined to make a poignant day a memorable and joyous occasion, and for that I’ll always hold you all in the highest regard. I am most grateful to everyone who made my brother’s passing such a dignified affair. I will not hesitate to appoint Michael Smy once again when necessity demands, and I would hope when my own turn comes that I too am brought into your care.
Thank you all for your respectful and courteous service. I will endeavour to recommend you to anyone and everyone in need of such services.
Response from Michael Smy Funeral Directors
Thank you for an exceptional review. I am glad that you found our staff to be informative and reliable and that our team were so accommodating with their recommendations being helpful.
Rating 5.0
I am sure we couldn't have received more caring and professional service to that which we received. The attention to detail, even in the little things didn't go unnoticed, from the moment we first spoke on the telephone to the team at the crematorium. You helped make the day very special indeeed.
Response from Michael Smy Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am pleased that you had the trust and confidence in our staff to be able to deliver the service you expected.
Rating 5.0
Kate was extremely kind and helpful, she did everything we wanted. We can’t thank her enough.
I would not hesitate in recommending this company to anyone.
Response from Michael Smy Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. Your feedback is valued and I am glad that you and the family were well cared for.
Rating 5.0
Kate was very helpful from start to finish very professional everything was explained and on the day of funeral everything was done professionally and with dignity Doreen tricker
Response from Michael Smy Funeral Directors
Thank you for sharing your experience with us on your online review. I am pleased to hear that you found our staff to be professional and respectful and that that the service was carried out to your satisfaction.
Rating 5.0
I think the funeral was very professional and the staff were helpful ,also the lady celebrant was very good and thoughtful . You did our mother proud ,thanks again Steve .
Response from Michael Smy Funeral Directors
We appreciate you leaving a review online for your experience with Michael Smy. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
One word describes my experience.... FAULTLESS. The care and understanding we received from all concerned with my mum's funeral was absolutely outstanding. The ladies at the office were both very sympathetic,knowledgeable and helpful. I would definitely recommend Michael Smy Funeral Directors to other people in the same position.
Response from Michael Smy Funeral Directors
Thank you for taking the time to send your online review to us. Our team are here to provide the highest level of service for you and we are happy this was achieved and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
I recently had to help a friend arrange a funeral for his wife. The lady that came to the house to arrange the funeral was so lovely. She was helpful,caring and very compassionate. Even when we were unable to confirm the funeral could go ahead until a few days before the funeral, due to unforseen circumstances, the funeral director stayed calm and reassured us that everything was fine. Great service from Michael Smy and staff at all times.
Response from Michael Smy Funeral Directors
Thank you for sharing your thoughts with us on your online review. I am glad that all the wishes and requirements were carried out by the team as requested and we were able to help make things easier for you at such a difficult time.
Rating 5.0
I was very impressed with the care and compassion that was shown to my Husband Barry and to us his family, in particular Kate Eade and also I would like to mention Tina who you suggested to conduct Barry’s funeral service who listened to our wishes for that day.
Once again I would like to congratulate you on your company’s professionalism at a very emotional time
Mrs Minns
Response from Michael Smy Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased to hear that you found our staff to be professional and respectful and that the arrangements for your Husband were carried out to your satisfaction.
Rating 5.0
The funeral arrangements were very helpful from the Directors and caring to our wishes.
On the funeral day every point that we had requested were carried out perfectly. As everything went off to perfection I was so grateful that my wife had a well deserved farewell. I now know why the Directors has the name of DIGNITY. Many many thanks.
Response from Michael Smy Funeral Directors
Thank you for sharing your experience with us on your online review. I am pleased that you were so well looked after by our team and that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
Everything about the funeral was well organised and handled with care and understanding, making it as less a difficult experience as it could be in the circumstances. The support at the most difficult and emotional times of the day itself were particularly appreciated. The day could not have been any better from the point of view of giving our dad a good send off.
Response from Michael Smy Funeral Directors
Thank you for taking the time to complete the online review. I am glad we were able to provide you with the support and guidance needed and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
Kate and Judith was Very friendly and helpful. Could not fault them. Always willing to go the extra mile to make things perfect for you.
Response from Michael Smy Funeral Directors
Thank you for taking the time to send your online review to us. I am glad that we were able to provide you with the care and support needed at this time and that all of the arrangements were carried out to your satisfaction.
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