B C Baker & Son Funeral Directors, Caterham

B C Baker & Son Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.
BASED ON 44 reviews
Rating 4.9

About our Caterham funeral home

B C Baker & Son Funeral Directors in Caterham are here for you in your time of need. Our kind and caring team are here to be a great comfort during this difficult time. We will give you our uncompromising compassion every step of the way.

We can cater for all kinds of funeral services, no matter what religion, culture or belief. We endeavour to meet any special requests, no matter how big or small, because we understand how important it is to get things right when it comes to saying goodbye to someone special.

From a traditional, religious ceremony to a colourful celebration of life, whatever type of service you choose, we will make sure it is personal and heartfelt to your loved one. You can rest assured every detail will be conducted with integrity and respect.

Founded in 1859 by Henry Baker, our Caterham funeral directors has two chapels of rest for you to find peace and solitude during the days leading up to the funeral if you wish. This choice is completely yours.

We love our community and everyone that is a part of it, serving families from Caterham, Chaldon, Woldingham, Whyteleafe, Old Coulsdon, Godstone, and beyond.

We are here for you, every step of the way. Please call us today on 01883 343219 at any hour.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £1500
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £1500
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Select Funeral

    Our Local Simple Funeral allows you to celebrate the life of your loved one, with an Attended Funeral with some restrictions.
    Find out more
    From
    £2900
    plus £1291 estimated third party costs for cost of cremation.
    plus £1291 estimated third party costs for cost of cremation.

    The Select Funeral

    Our Local Simple Funeral allows you to celebrate the life of your loved one, with an Attended Funeral with some restrictions.
    From
    £2900
    plus £1291 estimated third party costs for cost of cremation.
    plus £1291 estimated third party costs for cost of cremation.
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £3295
    plus £1291 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1291 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £3295
    plus £1291 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1291 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

15-17 High Street
Caterham CR3 5UE
GB

Directions and Parking

We are located on the High Street, Caterham, on the hill next door to the community centre.

You can park for free at our funeral home; our car park can be accessed from the side of the building.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 13:00
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01883 343219

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

4.9
Rating 4.9
based on 44 reviews
Rating 5.0
Gill was outstanding throughout the funeral arrangements and was exceptional brilliant at the organising of the arrangements.
Response from B C Baker & Son Funeral Directors
Thank you for taking the time to send your online review to us. It is always good to hear that individual members of our team have provided a service to you to the best of their ability.
Rating 5.0
At all times the lady I dealt with in the Caterham office to arrange my Father’s funeral was professional, but very friendly and approachable.

When all the necessary preparations had been made, we were able to make arrangements to sit with the coffin in the chapel of rest.

On the day of the funeral, the proceedings went very smoothly and I felt we as a family and my Father were all treated with respect and sensitivity.
Response from B C Baker & Son Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need,I am pleased to hear that you found our staff to be professional and respectful, It’s good to hear that you and the family received helpful guidance through this time. It has been a privilege to support your family and care for your father.
Rating 5.0
All the staff that I had dealings with were very helpful and courteous and made me feel at ease.
Alan Hume.
Response from B C Baker & Son Funeral Directors
Thank you for taking the time to complete the online review.
Rating 5.0
I chose a prepaid funeral for my Dad, in advance with B C Baker which removed any stress at the time of his passing. One call and everything automatically clicked into place. He was quietly and sympathetically taken from his carehome with dignity. The service was meticulously arranged by Gill with every attention to detail. She was compassionate and supportive throughout. Her guidance in creating an Order of Service resulted in a keepsake, and she graciously accommodated my specific requests with the floral coffin spray. Nothing was too much trouble. All went well and smoothly on the day and the service which was conducted by Alan was delivered with complete precision, from organising the guests at the chapel, and the pallbearers who worked so professionally, as a team. Thank you all so much for a truly memorable day.
Pat B
Funeral-21st Nov
Response from B C Baker & Son Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided, I am pleased to hear the team looked after you and the family well. It is always good to hear that individual members of our team have provided a service to you to the best of their ability.
Rating 5.0
I cannot speak highly enough of everyone at B C Baker. I had never had to organize a funeral and didn't know where to start. Ian and Gill were at all times professional whilst being very much human. They guided me through every detail and decision, offered fantastic advice, took burdens from my shoulders at a very distressing time and were just thoroughly decent people. I always felt I could ask questions, some of which seemed trivial, but nothing was too much trouble. Every aspect of the service was perfect and I couldn't have wished for more; it was personalised completely and I came away from the experience knowing I had done my dad proud on his final journey. I could not have done it without the care and support of the wonderful people at B C Baker & Son. Heartfelt thanks.
Response from B C Baker & Son Funeral Directors
We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service. I am glad that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
Excellent service from start to finish. Helpful respectful caring staff who go to any length to mag things easier for you. Will definitely recommend & use again. Luke & the team were so professional
Response from B C Baker & Son Funeral Directors
We take pride in giving outstanding service to our families. I am glad that our staff went above and beyond to deliver the service you expected. Thank you for this recommendation.
Rating 5.0
A faultless service from all at bakers
Helpful from the start of the process to the end
Jill and her colleagues certainly know the wants and needs of all under there care
Barry was a true gent and nothing was rushed
I have used bakers on a number of occasions and have never been let down
They are a credit to their profession
Response from B C Baker & Son Funeral Directors
Thank you for these lovely words, it means so much to the whole team. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
The whole team at BC Baker & Son showed kindness, understanding and compassion at such a difficult time for us. They were all very helpful, nothing was too much trouble and were always willing to answer all our questions/deal with our queries.
Response from B C Baker & Son Funeral Directors
We appreciate you leaving a review online for your experience with B C Baker & Son, i am pleased to hear the team looked after you and the family well.
Rating 5.0
The service provided by all the staff was exemplary. We were kept well informed at all times and all our questions were answered promptly in a kind and caring manner.
Would definitely recommend.
Response from B C Baker & Son Funeral Directors
We are grateful of receiving your online review. We understand how important it is to keep families informed and I'm pleased that our team did exactly that for you.
Rating 5.0
B C Baker & Son have been fabulous and managed each step of the funeral arrangements and service with great care, attention, professionalism and kindness. We are so impressed with the way they have handled everything and our heartfelt thanks go to them for making it very special and dignified for our family.

Linda and Natalie
Response from B C Baker & Son Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
The staff at B C Baker in Caterham were tremendously supportive, kind and helpful throughout the entire process, from start to finish.
They were always kind, and responded very quickly to any question.
I recommend them unreservedly.
Response from B C Baker & Son Funeral Directors
These kind words mean a great deal to the whole team. We always strive to give each family what they need even when times are difficult, your comments allow us to make sure that we are providing the highest level of support to our families.
   
Rating 5.0
Everyone was really professional but friendly too. Gill and Sharon were just so kind and Barry on the day of the funeral was a complete star.
Response from B C Baker & Son Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. Your comments will provide great encouragement to the team to keep doing their job to the best of their ability. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
We had used BC Baker & Son services before for my wife's mother and were very impressed with their help and support. When my old cousin died, we had no hesitation in using their funeral services again, and were not disappointed. A lady called Gill did most of the advising and arranging and worked extremely well with us to finalise all the many aspects of the funeral. She also arranged the vicar who made the service an excellent celebration of my cousin's life. Almost all of the arrangements were done via the telephone and e-mails. There were several drafts carried out regarding the actual service, until we were happy with the final arrangements. Gill had the patience of a saint and the result was a very well organised funeral with no problems at all. Gill's colleague Sharon also gave great help with the music. The Funeral Director and his team were also very helpful and considerate. The whole process went smoothly due to Gill and the rest of the BC Baker staff. We have no hesitation in recommend them.
Response from B C Baker & Son Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided, I am pleased to hear the team looked after you and the family well. It is always good to hear that individual members of our team have provided a service to you to the best of their ability.
Rating 5.0
I cannot recommend BC Baker & Sons enough. So professional and extremely supportive in all areas. Nothing was too much and the staff were kind and understanding which really makes a difference at such a sad time,
Response from B C Baker & Son Funeral Directors
Thank you for your recommendation. It’s so good to hear that we gave outstanding support to you from the branch.
Rating 5.0
very satisfied with the professional care received.
Response from B C Baker & Son Funeral Directors
Thank you for taking the time to complete the online review.
Rating 5.0
B C Baker were really supportive and dignified throughout. From making all the necessary arrangements, providing advice and guidance when asked, to the smooth running of the funeral on the day. No request was too much and we were able to adapt the service to suit our family needs, including making sure that the church and crematorium were able to stream the service so relatives who were not able to attend could watch.

Thank you Baker & Son for a very professional service - I would have not hesitation in recommending you to others.
Response from B C Baker & Son Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
The staff at Bakers made the funeral arrangements really easy. Sharon and Jill were extremely helpful and arranged everything we wanted. The pricing is also clear and transparent.
We had a problem with a report that had been incorrectly filled in by my mother's doctor. Sharon sorted it out for us and followed up with several phone calls.
Overall we were extremely happy with the service and would not hesitate to reccommend Bakers.
Response from B C Baker & Son Funeral Directors
Thank you for your 5* review. Thank you for sharing your sentiments with us regarding your experience. I am glad that we were able to provide you with the dignity and respect needed at this time and that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
We experienced excellent service from each person we had contact with from our first call to receipt of my Dad's ashes. I would highly recommend Bakers.
Response from B C Baker & Son Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 5.0
Gill, Ian and the team were so kind and helpful. Nothing was too much trouble and they provided excellent professional support throughout. Any queries we had were answered promptly and they guided us through every step. Sarah the Celebrant provided an excellent service.

I have no hesitation in recommending B C Bakers & Son.
Response from B C Baker & Son Funeral Directors
Thank you so much for the comments left as part of your online review. I am pleased to hear that our team were so kind and supportive to your family.
Rating 5.0
Sharon and everyone at BC bakers were amazing. They made a very difficult time for me just that bit easier.
So friendly and caring.
Taking care of everything from start to finish.
Even now after the funeral still helping me with the next process.
Highly recommend lovely service from all
Response from B C Baker & Son Funeral Directors
I am pleased to hear that our team were so kind and caring to your family. Thank you so much for your lovely review.
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