John Bardgett & Sons Funeral Directors, Newcastle

Our Newcastle Funeral Directors can provide a meaningful funeral now for your family and an additional memorial or commemorative service later once everyone can be together again.
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24 hours a day
Reviews
Rating 4.9
based on 49 reviews

About our Newcastle funeral home

John Bardgett & Sons Funeral Directors were established in 1914. We are proud to have served many of the local families in Newcastle upon Tyne for over a century.

Our funeral home at Oakwood House is easy to reach from the surrounding areas, including from Fenham, Arthur's Hill and Elswick.
We are well equipped to provide the highest standards of funeral care, with four private chapels of rest, and a service chapel which can seat up to 30 people.

We are here to help make things a little bit easier during this difficult time. As professional funeral directors, we are here to advise, guide and support you, helping to put arrangements in place on your behalf.

You can reach us at any time that suits you on 0191 273 9292. We will never be more than a phone call away.

What we offer

  • The option of a dignified funeral now and memorial service later
  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
  • Full Service Funeral

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.
    Our costs from
    £2,995
    Current restrictions might mean that you can’t have a funeral today how you imagined it to be. However, we can still provide a dignified and meaningful funeral now and a memorial or commemorative service later.Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    Tailored funeral service

    Full Service FuneralOur costs from £2,995

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 0191 273 9292, or read more about our dignified funeral now, and service later.
  • Simple Funeral

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    Our costs from
    £1,995
    This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
    Simple Funeral Service in Newcastle Upon Tyne Image

    Simple FuneralOur costs from £1,995

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 0191 273 9292

Where to find us

Address

Oakwood House
571 Westgate Road
Newcastle Upon Tyne NE4 9PQ
GB

Directions and Parking

We are located on the Westgate Road, adjacent to the Beacon Centre at the top of Wingrove Road.

There is car parking available at the funeral home.

Funeral Home Opening Times

Our staff are available 24 hours a day on 0191 273 9292 if you require our services outside of these hours.
Day of the WeekHours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

4.9
Rating 4.9
based on 49 reviews
Rating 5.0
A young man called Jordan Lillie was my contact at Bargetts on West Rd Newcastle and was an absolutely lovely, professional person. The girls I spoke to on the telephone were always so polite and helpful
2nd time we have used their services - also 7 years ago for my stepfather. Would have no hesitation in throughly recommending Bargetts to anyone - even during the covid 19 pandemic they were the ultimate professionals.
Response from John Bardgett & Sons Funeral Directors
We pride ourselves in maintaining the highest quality of care for our families and I am glad that we provided a professional service to you.
Rating 5.0
The funeral assistance were very professional and empathetic and at every stage they offered very considerate service. I can not recommend them any more highly.
Response from John Bardgett & Sons Funeral Directors
We always appreciate receiving comments, it enables us to provide the right care for each family. I am glad that the final wishes were carried out to the highest standard.
Rating 5.0
We were very pleased with the service we received from Mark and the team at Harrisons. All the staff were extremely respectful and courteous.
Mark was very good with my mum and at rounding up the family when it came to getting us in the cars. He was assertive without appearing rude or forceful.
The gentleman (?Michael) who spoke to my mum at the chapel of rest (Heaton) was lovely, and the staff had done an excellent job with my dad and mum was so pleased he looked smart and ‘more like himself’.
(from Mrs Dawn Goodfellow)
Response from John Bardgett & Sons Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It is good to know that we managed to make the day run as smoothly as possible for you and that you and the family received helpful guidance through this time.
Rating 5.0
We first met Jordan when he presented the services of JB&S to us and we were immediately taken by his calm,efficient and unflappable manner. As time went through the funeral process Jordan helped us every step of the way ringing us daily to see if there was anything else we had thought of which he could help with.
He put me in touch with the legal team at Dignity who talked me through applying for Probate without having to use and pay for the services of a solicitor which I successfully did.
All the way through the process he was always there and always willing and on the day of the cremation was dignified and respectful. In our opinion Jordan went above and beyond and made the whole sad occasion very bearable, thanks to his attention to detail and compassion.
Response from John Bardgett & Sons Funeral Directors
We appreciate you leaving a review online for your experience with John Bardgett & Sons. Our team are here to provide the highest level of service for you and we are happy this was achieved and our team were so accommodating and their recommendations were helpful.
Rating 4.0
From initial meeting all was clearly explained and helpful. Costs were made clear from outset. Staff kept in touch daily and assisted with queries arising promptly. Funeral process was explained and all went smoothly on the day of the service. Except for failure of organ at the Chapel not your fault!
Ps your disclaimer terms and conditions attached to this Survey are ridiculous!
Response from John Bardgett & Sons Funeral Directors
Thank you for your 4* review. If you would like to discuss this please do not hesitate to contact Client Relations on 0800 783 7171.
Rating 5.0
During this very difficult time it’s essential to have people around you that you can depend upon to do exactly what you want . People who you can trust to look after your loved ones. We found the wonderful caring staff at Bardgett were these people. No one could have done a better job.
Response from John Bardgett & Sons Funeral Directors
Thank you for taking the time to send your online review to us. I am glad that our staff went above and beyond to deliver the service you expected.
Rating 5.0
I have nothing but the highest praise for the care and compassion show to me & my family from Bardgett's in organising & conducting my husbands funeral & have no hesitation in recommending them.
Response from John Bardgett & Sons Funeral Directors
I am glad that you chose John Bardgett & Sons to take care of your Husband and that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
Thoughtful, caring, understanding and very helpful throughout. Particularly Mark and Louise but found all the staff very professional.
Response from John Bardgett & Sons Funeral Directors
Thank you for the kind comments posted on your online review. I am glad that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
I could not have wished for a better service, delivered with great compassion and regular communication to reassure me all was well. As someone who has spent their career in a service industry I recognise and appreciate excellent service and this was my experience with Lorraine at John Bardgett & Sons. I would highly recommend this firm.
Response from John Bardgett & Sons Funeral Directors
Thank you for an exceptional review. I am pleased that our team looked after you so well and that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
Our family have used John Bardgett and Sons Funeral Directors on a few occasions. We have always found them to be most understanding; professional and caring when dealing with funeral arrangements. It was recently our mother's funeral, and from the minute we entered Bardgett's premises we felt valued and were treated with the utmost respect by the lady funeral director, Lorraine, who dealt with us.
Throughout the whole preparation we were contacted by the funeral director. She was always aware of our emotions, but was kind and sympathetic to help us with whatever we needed. We felt that she could not have done any more to make our mother's funeral go without a hitch.
I would certainly recommend Bardgett and Sons, and thank them for their wonderful service.
Response from John Bardgett & Sons Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am glad that you found our staff to be informative and reliable and that you and the family were well cared for.
Rating 5.0
Bardgett’s provided such a wonderful service to us at a time of great sadness. All of the staff we encountered showed such compassion and warmth to us as a family, ensuring we were comfortable with all the decisions we needed to make and we felt supported at every step of the way. We would not hesitate to use them again and I would highly recommend them.
Response from John Bardgett & Sons Funeral Directors
We are grateful of receiving your online review. I am pleased to hear that our team were so accommodating and their recommendations were helpful.
Rating 4.0
On behalf of the family, I wish to put on record the exemplary service and due care provided by John Bardgett and Sons. Right from the very beginning of the process, Eric and the team at West Road have been very clear about all the services they are going to provide and helped us till the very end by keeping us informed of everything. The repatriation to India was smooth and the family was happy with the care and due diligence provided for. We will highly recommend their service.
Response from John Bardgett & Sons Funeral Directors
Thank you for sharing your views with us on your online review. It makes a difficult time seem a little easier.
Rating 5.0
Excellent service could not praise loraine highly enough and all arrangements made over the phone as l did not live locally.
Response from John Bardgett & Sons Funeral Directors
Thank you for taking the time to complete the online review. I am pleased that our team looked after you so well and that the service was carried out to your satisfaction.
Rating 5.0
The care and standard of service given by Eric and the team at Bardgetts were excellent. Everything was carefully and sensitively explained as went went through the process of planning my mother's funeral. In the days before the service the regular brief phone calls to ensure all was well and nothing got overlooked were a great comfort and benefit. The unexpected memorial booklet we received after the funeral was really appreciated and will be treasured.
Bardgetts have looked after funerals for my family for several generations and it was my Mother's request that they looked after her. While this is not longer a family firm it is clear that the culture of care and service that the family set up are still very present.
Many thanks, JJC.
Response from John Bardgett & Sons Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased it all went well for you and the family and that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
Many thanks to Jordan and his team. A very thoughtful suggestion was for the Union Jack flag for the coffin of our World War 2 veteran Uncle. Personable, respectful and nothing was too much trouble, made a difficult time as easy as it could possibly be. Highly recommended.
Response from John Bardgett & Sons Funeral Directors
We appreciate you leaving a review online for John Bardgett & Sons. I am pleased that we were able to look after you and your family at this difficult time and that we were able to help ease any worries you may have had.
Rating 5.0
Very professional service and advice from Eric.
Response from John Bardgett & Sons Funeral Directors
Thank you for your online review. I am pleased to hear that you found our staff to be professional and respectful and the service was carried out to your satisfaction.
Rating 5.0
Having had Eric manage our mother's funeral in Nov 2015 it was never in doubt that when the time came we would ask him to manage our father's also. Throughout the whole process the dignity, understanding, professionalism and knowledge shown helped us all immensely during a very trying time. The respect shown to our father and us by Eric and the rest of Bardgett's staff was outstanding and made us all feel as comfortable as we could be in the circumstances. Thank you to everyone involved
Response from John Bardgett & Sons Funeral Directors
Thank you for sharing your experience with us on your online review. I am pleased to hear that you found our staff to be professional and respectful and that we were able to look after you and your family at this difficult time.
Rating 5.0
Excellent service. Jordan was professional, helpful, and respectful at all stages. We were regularly kept up to date with what was happening but not pressured in any way. Everything went smoothly on the day. Thank you.
Response from John Bardgett & Sons Funeral Directors
Thank you for posting your review online. I am pleased to hear that you found our staff to be professional and respectful and that the service was carried out to your satisfaction.
Rating 5.0
From the very first call all the way to the service your care was exemplary
We can’t thank you enough for making such a difficult time less stressful you will know who directed our mums funeral and this Lady was outstanding
Response from John Bardgett & Sons Funeral Directors
Thank you for posting your review online. I am glad that we were able to provide you with the care and support needed and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
When the sad time came to arrange our Dad’s Funeral we had a few local Companies we could have used but based upon previous experiences of using John Bardgett & Sons we decided to stay with a local family run Company.

Right from that first telephone call to Louise and her prompt invitation for us to meet with her at our convenience we knew why we had returned for repeat business. John Bardgett & Sons know how to provide a close family experience and how to support people through this tough personal experience, openly discussing the various options and allowing us to choose what worked best for us, totally without any pressure.

Louise acted as a calming influence, was extremely efficient and understood our needs even before we had thought of them ourselves. She also accommodated the personal touches we wanted and ensured that nothing was left to chance.

Thank you for giving our Dad the send off he deserved. Fully recommend your services to anyone looking for a top quality Funeral Director in Newcastle-upon-Tyne.

Very happy to provide this account of our experience and the fact this is three times you ran the funerals for close family members over a 30-year period this is evidence of your consistent excellent service.

Dr Paul McMahon
Son of Kevin McMahon 11.12.33 to 3.3.19
Response from John Bardgett & Sons Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that I am glad that all of your wishes and requirements were carried out by the team as you had requested.
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