T W Birks & Son Funeral Directors, Holmfirth

Excellent service and support from beginning to end from all the staff at T W Birks, with special thanks to Joy Newton.

T W Birks gave outstanding service when my mother died, unexpectedly, whilst I was out of the country on holiday. I couldn't have asked for more support and understanding during this difficult time.

From the first phone call from Malta ... to the final farewell I couldn't fault them.

Following my experience and recommendation; several other friends and family have now pre-booked their funeral plans with T W Birks.

The staff of T W Birks & Son arranged my wife's funeral with the utmost professionalism and sympathy. They orchestrated the funeral day exactly as we wished, even the last minute changes, to ensure it ran like clockwork. All who attended were highly impressed. I have no hesitation in recommending them to everyone.

The whole experience with TW Birks was second to none from start to finish. The staff were compassionate, caring, understanding and very organised. The funeral was flawless. The whole event was made so easier by the way Birks dealt with everything. Thank you.

A very caring, professional and dignified service... Thank you all!

Fiona was the main person who did all our service, nothIngleton was to much for her.she always rang us to let us know what was happening, also she sent us photos of the brocher to make sure we got what we asked for.her service followed right upto the wake after.I caren't tell you how much we was thankful for all the work and the wonderful service we got from the drivers as well.Thank you all.

The whole service was excellent.

Martin carried out the initial interview and took us through the whole process, discussing options and choices. He did not encourage us to choose the most expensive options and allowed us time to chat between ourselves so that the final package suited us well. He took plenty of time and we were not rushed at all.

Fiona chose to be our funeral director for Dad's funeral because she had taken my Mother's funeral 7 years ago. The continuity was a nice touch because she had provided very good service last time around. The whole process was carried out sympathetically, efficiently and calmly.

I was impressed with how the service has continued to improve over 7 year. I liked:

-The Wide range of Stationary choices
-The opportunity to include 5 photographs on the Order of Service
-The Many choices of coffins and flowers
-Opportunity to view the service live and for 28 days afterwards on the Obitus website which meant that brother in Australia could
watch

On the actual day I was impressed by the way Fiona walked in front of the hearse in front of Dad's house and again when we approached the Crematorium, despite pouring rain. She, along with the Bearers and the Celebrant, bowed to the coffin on occasions. Both these actions were very touching and respectful.

During the lead up to the funeral and throughout the funeral day Fiona checked with us that everything was going well and guided us through the process. She also followed up with a phone call after the funeral day. The whole of the proceedings were thoroughly professionally.

Thank you
Hazel Marshall

Excellent funeral arrangements. Everything was managed efficiently to cater for our requirements and cannot be faulted.

We chose TW Birks because they had hanndled my Mothers funeral 12 years ago and were local to where my Father lived. Once again they provided an excellent service from our first telephone call right the way through the process until beyond the funeral. They showed great sympathy and empathy and nothing was too much trouble.
We particularly liked the option of being able to choose an Order of Service Cover featuring The Flying Scotsman, which resonated with my Father as his was the engine that pulled the carriages when he and Mum went away on honeymoon.
The funeral directors were avilable to help with any queries no matter how small. They arranged a lovely funeral and gave our father a really good send off.

very good excellent. thank you for my mothers funeral. all my family and friends say it went well . she would of been very pleased am sure. thank you from us all

I would like to express my sincere thanks to Joy for managing the funeral of both my mother and my nephew.

She delivered an outstanding level of service to our family at a very difficult time.

Thanks to her helpful suggestions identifying a celebrant, venue, flowers and order of service, she eased much of our families distress by ensuring every detail of the funeral was taken care of with great sensitivity and discretion.

Joy has excellent people skills, a gift for listening carefully and an air of re-assuring clam that made us all feel we were in safe hands.

I cannot thank all the staff at T W Birks enough. Throughout the whole process they were efficient and professional, whilst remaining compassionate and caring.

The service and support we received from Fiona was first class

Ian and all the staff at the Holmfirth branch were amazing throughout what was a very difficult time. They looked after our loved one with total professionalism and it felt like he was with family. We can’t thank them enough.

The service from TW Birks was excellent. There was a very thoughtful attention to detail so that even my brother in New Zealand was included in the arrangements. Everything went off without a hitch and with minimum effort on our part. Things we wanted were noted and we did not have to ask again. We were extremely satisfied with the service we received and would not hesitate to recommend TW Birks to anyone.

I dealt with Ian for all the funeral arrangements, he was very compassionate to my requests, nothing was too much trouble and everything went to plan which made the day a lot easier, couldn’t of wished for a better service.

A very professional service from all staff involved, helping our family through a sad time.

I cannot rate T W Birks & Son more. They were fantastic from start to finish.

Over and above. Joy was wonderful, sensitive, genuinely caring, available whenever we needed her, gave us her time. The funeral went well and all our wishes were met. Things were allowed to be changed late into the arrangements, nothing was too much trouble. We could see Mac and Christopher whenever we wanted.

If I was being incredibly picky and looking for the slightest improvements that could be made:
music in the chapel needs to be more selective (however this was changed for Mac).
Perhaps a bit more info on burial and perhaps advising us to go and look - still not sure whether there was any choice of 'plot'.
Of course non of this matters. They helped us survive the worst event of our lives
From Rachael and her daughters, Annapurna, Athena and Amira and Heather - Mac's girlfriend.

If I could leave more than 5 stars I would. T W Birks, and in particular Fiona, were exceptional. Obviously this was a sad time but we felt cared for and looked after. I cannot thank you enough.