Malcolm J Presland Funeral Directors, Upton

We take the greatest care as we look after the families of Upton Upon Severn.
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24 hours a day
Reviews
Rating 4.8
based on 6 reviews

About our Upton funeral home

Malcolm J Presland Funeral Directors can be found on the High Street in Upton-upon-Severn. Our funeral home is a place of local sentiment and heritage; we have a preserved copy of bible in our possession from the 1700s. Historically, our funeral home was a public mortuary which is now well known in the community.

We also have a Malcolm J Presland Funeral Directors in Tewkesbury.

It is our honour to offer you an unparalleled standard of funeral care. We can cater to your every need, giving you the opportunity to tailor your loved one's funeral to be unique and special. Using our expertise and guidance, your loved one will get a farewell that is fitting and a reflection of their life.

We have recently updated our facilities, so you can say farewell in private and with dignity. Our refurbished funeral home has separate waiting rooms, arranging rooms and a chapel of rest to give you a relaxing and comfortable environment.

Our dedicated team will give both you and your loved one care. We are available 24 hours a day to help and assist you during this difficult time.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

We understand how special life is with those that you love. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral.

If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
  • Full Service Funeral in Upton Upon Severn, from £3,300

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 01684 592393
  • Simple Funeral Service in Upton Upon Severn, from £1,995

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 01684 592393

Where to find us

Address

19 High Street
Upton Upon Severn WR8 0HJ
GB

Directions and Parking

See our map or get in touch if you need help with directions.

There is car parking available at the funeral home.

Funeral Home Opening Times

Our staff are available 24 hours a day on 01684 592393 if you require our services outside of these hours.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

4.8
Rating 4.8
based on 6 reviews
Rating 5.0
All the staff involved in Dad’s funeral arrangements were very attentive,nothing was too much trouble and
any special requests or general enquires were dealt with promptly and with sensitivity.
My father was treated with great respect right from the start of the arrangements and this care was extended to his family and friends on the day of his funeral.
Response from Malcolm J Presland Funeral Directors
Thank you for taking the time to share your thoughts with us. I am glad that all of your wishes and requirements were carried out by the team as you had requested and that we were able to provide you with the care and support needed at this time.
Rating 5.0
From the very beginning we were impressed with how sensitively everything was handled but at the same time we felt it was down to earth. The staff were thoughtful, kind, informative and professional and we would have no qualms about recommending Malcolm J Presland's in Upton upon Severn to anybody. To begin with we were dealing with Hayley but met Nick later and he was equally kind and professional. Everybody at the funeral commented on how they liked the respect he showed to my mother.
Response from Malcolm J Presland Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that you were so well looked after by our team and that we were able to provide you with the support and guidance needed.
Rating 4.0
We were most impressed with the service provided by Margaret, who was kind, considerate, very helpful and extremely professional throughout. On the day of the funeral, Carol and the Gentlemen were quite wonderful, going out of their way to make sure the day ran smoothly.
Not so impressed with our initial contact with the Funeral Director but we are happy to accept and understand that he was fairly new to the position.
Following the funeral, we were asked if we would like to pay, there and then and we happily agreed. We weren't given a breakdown of the costs but were quoted a total figure which we paid. It was disappointing to receive, nearly three weeks later, an invoice for an outstanding £5. When we queried this we were told that it might be in respect of the cost of printing the orders of service and that the original figure we were quoted when asked to pay was only an estimate. We weren't told this at the time.
However, we would like to emphasise that the service provided by Margaret, Carol and the Gentleman was superb and made what could have been a difficult time so much easier.
Response from Malcolm J Presland Funeral Directors
Thank you for your review and your kind comments about Margaret, Carol and the gentleman. These will be passed on.

We also appreciate your patience and understanding of our new Funeral Director, who is still training.

I am sorry to hear of the issues surrounding the invoice and the further letter you received, I have asked our Business Manager to look into this and contact you.
Rating 5.0
As a family we were very happy with the professional, calm and dignified way that everything was carried out. The staff all helped to make the day run as smoothly as possible. We all really appreciated this at a sad time. Rob Webb & Family.
Response from Malcolm J Presland Funeral Directors
Thank you for sharing your thoughts with us on your online review. I am pleased that you and your family were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
All aspects of the service provided were excellent.
Response from Malcolm J Presland Funeral Directors
Thank you for posting your review online. I am pleased that all of the arrangements were carried out to your satisfaction.
Rating 5.0
All the staff at the Upton upon Severn branch have been very professional at this difficult time.
Nothing was too much bother and they kept up informed every step of the way.
Very understanding, helpful, efficient and kept us at ease.
Response from Malcolm J Presland Funeral Directors
Thank you for posting your online review. I am pleased that you were so well looked after by our team and that we were able to help ease any worries that you may have had at this difficult time.
Displaying reviews 1 - 2 out of the 6 most recent

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