Portland Funeral Directors, Kilmarnock

Portland Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.
BASED ON 45 reviews
Rating 5.0

About our Kilmarnock funeral home

Portland Funeral Directors believes that a funeral service should reflect the life of a loved one. We want to help our local community in Kilmarnock by arranging bespoke funeral services that achieve this. To do so, we are able to plan, arrange and conduct all kinds of funeral services, including the contemporary woodland burial in partnership with Craufurdland Woods.

Our funeral home is equipped with premium facilities, including a large service room that can host between 80 and 100 people. We also have three private chapels of rest which you are welcome to use to spend time with your loved one before the funeral. You are always welcome to visit us.

We understand that losing someone dear to you can be difficult. We want to extend our full support to you and your family at this time. If you need any advice or assistance, we are here for you. You can get in touch with us 24 hours a day by calling 01563 534103.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £1195
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £1195
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2295
    plus £1437 estimated third party costs for cost of cremation and attendance of a celebrant or minister.
    plus £1437 estimated third party costs for cost of cremation and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2295
    plus £1437 estimated third party costs for cost of cremation and attendance of a celebrant or minister.
    plus £1437 estimated third party costs for cost of cremation and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

6 Union Street
Kilmarnock KA3 1AW
GB

Directions and Parking

We are on the Union Street one-way system, near Kilmarnock Railway Viaduct.

There is limited parking at our funeral home, but a large pay & display car park on East George Street.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01563 534103

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

5.0
Rating 5.0
based on 45 reviews
Rating 5.0
Made a difficult time easier
Response from Portland Funeral Directors
We are grateful of you using our services to provide something special for your loved one. We take pride in giving outstanding service to our families and I am glad that we were able to provide you with the care and support needed at this time.
Rating 5.0
Alan was very helpful indeed, he even came to visit us in his own time so that we could head home as we live quite a distance from our late mother’s home. He knew all the things we would need to do and offered his advice on how best to do them.
Response from Portland Funeral Directors
Your feedback is so valuable to us and we would like to say thank you. We take pride in giving outstanding service to our families and I am happy that you confided in us as a team to take care of your mother. It is good to know that we managed to make the day run as smoothly as possible for you and It is always good to hear that individual members of our team have provided a service to you to the best of their ability.
Rating 5.0
Very professional company
Response from Portland Funeral Directors
Thank you for this recommendation.
Thank you for using our services for your loved one, We are glad that we were respectful of your needs at such a difficult time. We pride ourselves in maintaining the highest quality of care for our families. It means a lot to the team for our clients to be able to share their experiences with us.
Rating 5.0
from start to finish kelly at portland went above and beyond to arrange anything we asked. a credit to this company. also keith and colin who conducted the funeral were first class have known colin for a number of years and was nice to have someone i knew drive my mother hopefully no more funerals in the near future but i know where to go if i need them big thanks
Response from Portland Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected. It has been an honour to look after you and your loved one and to respond sensitively to your specific needs, It is always good to hear that individual members of our team have provided a service to you to the best of their ability.
Rating 5.0
I could not have found fault with anything the staff in kilmarnock were nothing short of being fabulous and all amazing ambassadors to the company, they made a traumatic time so much easier. A special mention to Allen, Anne & Kelly thankyou thankyou thankyou
Response from Portland Funeral Directors
Thank you for your 5* review and your lovely comments.
Rating 5.0
Kieth in particular along with his colleagues are the epitome of professionalism and sincerity ,
His genuine concern and the care my father received pre burial and on the day of his funeral made a difficult time so much more bearable.
He is one of life’s true gentleman!
Response from Portland Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
My family and I would like to relay our appreciation to Alan and all at Portland Funeral Services, Kilmarnock. The service we received and care throughout mum's funeral arrangements was second to none.

Many thanks again

The Lithgow family.
Response from Portland Funeral Directors
The team will be very pleased to hear that their care and support made a difference to your family. Thank you for using our services for your loved one.
Rating 5.0
Alan the funeral director could not have been any kinder and helpful to me. Sadly funerals are not the thing you really want to recommend but Portland is definitely up there with the best when needed.
Response from Portland Funeral Directors
Thank you for these lovely words, it means so much to the whole team.
Rating 5.0
Staff was really good at a hard time
Response from Portland Funeral Directors
Thank you for your online review.
Rating 5.0
Service was very dignified, mum was really looked after , nothing was a bother from start to finish , very professional and understanding of all our needs 👍
Response from Portland Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Caring and professional service from Alan and all staff involved. Everything was taken care of and organised for me including a last minute request for a webcast of the service.
Couldn’t ask for more at such a difficult time.
Response from Portland Funeral Directors
Thank you for the kind comments posted on your online review. I am glad that all of your wishes and requirements were carried out by the team as you had requested, the team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
alan Campbell and his team went above and beyond and supported us with the sudden loss of my 24 yr old son,and he got the best send-off.thank u all
Response from Portland Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. The team will be very pleased to hear that their care and support made a difference to your family. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
The family and I were more than pleased with the service and help we received from the staff at Portland Funeral Parlour especially the help and communication from Kieran. Once again thank you very much .

Regards.. Barry and family.
Response from Portland Funeral Directors
Thank you for leaving a review online for Portland Funeral Directors. Our whole team are here to give the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
We were very pleased with the service we had from Keith and his fellow staff for my father’s arrangement.This is the second time this year we have had to use their services and found them excellent in both occasions .
Response from Portland Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided and thank you for entrusting us with the care of another loved one. Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
Alan and his team were very helpful and made making my dads funeral arrangements at ease.
Response from Portland Funeral Directors
It has been a privilege to support your family and care for your Father. We are proud of the whole team.
Rating 5.0
My family cannot thank the staff at Portland enough for the service they provided for my mum's funeral. From the first time we met till the service was completed and in the days that followed the compassion, professionalism and dedication of the staff, in particular Keith and Ann,was outstanding and provided a tremendous amount of comfort to us all. No question or request was ever too much trouble whenever we asked. They were a credit to themselves and to Portland.
Response from Portland Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
Everything was done, with the utmost dignity. Keith and his team made sure everything went smoothly, without any hitches.
Excellent service.
Response from Portland Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
Attention to detail is amazing. I would like to thank you all for all your help.
Response from Portland Funeral Directors
Thank you for your 5* review and your lovely comments.
Rating 5.0
Following the recent passing of our dear Mum, having the Portland make the final preparations for us to say goodbye to her I have to say there support and assistance was fantastic, they advised on matters I wasn't clear on nothing was any bother to them. A special thanks to Keith , Kieran and Ann they were a pleasure to deal with in what was a very difficult time for us.

The Strachan Family.
Response from Portland Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
The service was first class and staff were all amazing, very caring and helpful. I would fully recommend dignity to anyone who is looking for first class funeral for a loved one.
Thank you so much every one at dignity for making such a sad time for for family with loss of a wonderful husband, dad and papa less stressful, very much appreciated.
Response from Portland Funeral Directors
It means a lot to the team for our clients to be able to share their experiences with us. I am so pleased to hear the team looked after you and the family well. Thank you for these lovely words.
Displaying reviews 1 - 2 out of the 20 most recent