Portland Funeral Directors, Kilmarnock

We take the greatest care as we look after the families of Kilmarnock.
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24 hours a day
Reviews
Rating 5.0
based on 13 reviews

About our Kilmarnock funeral home

Portland Funeral Directors believes that a funeral service should reflect the life of a loved one. We want to help our local community in Kilmarnock by arranging bespoke funeral services that achieve this. To do so, we are able to plan, arrange and conduct all kinds of funeral services, including the contemporary woodland burial in partnership with Craufurdland Woods.

Our funeral home is equipped with premium facilities, including a large service room that can host between 80 and 100 people. We also have three private chapels of rest which you are welcome to use to spend time with your loved one before the funeral. You are always welcome to visit us.

We understand that losing someone dear to you can be difficult. We want to extend our full support to you and your family at this time. If you need any advice or assistance, we are here for you. You can get in touch with us 24 hours a day by calling 01563 534103.
Portland Funeral Directors in Kilmarnock

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

We understand how special life is with those that you love. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral.

If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
  • Full Service Funeral in Kilmarnock, from £3,545

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 01563 534103
  • Simple Funeral Service in Kilmarnock, from £1,695

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 01563 534103

Where to find us

Address

6 Union Street
Kilmarnock KA3 1AW
GB

Directions and Parking

We are on the Union Street one-way system, near Kilmarnock Railway Viaduct.

There is limited parking at our funeral home, but a large pay & display car park on East George Street.

Funeral Home Opening Times

Our staff are available 24 hours a day on 01563 534103 if you require our services outside of these hours.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

5.0
Rating 5.0
based on 13 reviews
Rating 5.0
Very sensitive and attentive service throughout the whole process.
Response from Portland Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need.
Rating 5.0
The staff at Portland Funeral Care are amazing. In particular, Keith, Ann and Kieron really looked after our family when we lost both dad and mum in a short space of time. Keith made sure everything went to plan and nothing was a bother. In a very difficult and sad time it was lovely to have such a personal service. They listened to our wishes and guided us through the process brilliantly. Anyone who has had to arrange a funeral will know how hard it is whilst grieving. Keith took away all our worries about the funeral and cared for all the family. They go out their way to help as much as possible x
Response from Portland Funeral Directors
Thank you for an exceptional review. I am pleased to hear that our team were so accommodating and their recommendations were helpful. It makes a difficult time seem a little easier.
Rating 5.0
The staff at Portland were absolutely excellent in their professionalism during my recent bereavement. That could have been anymore help and made the full process really easy. Many thanks to Tom, Keith and all the team for all their help.
Response from Portland Funeral Directors
We are grateful of receiving your online review. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
Throughout the whole emotional event staff at Portland funeral parlour have been available for assistance and help whatever the issue and have been very patient with myself and all my family offering help wherever they feel it will be needed
One example came from one of my sisters who said whilst at the cemetery her husband went over to speak with someone and one of the staff approached her to ask if she was ok and stood by her side chatting to her until her husband returned, before he headed towards another guest and proceeded to look after them until they had some company that would look after them
Response from Portland Funeral Directors
We appreciate you leaving a review online for your experience with Portland Funeral Service. I am pleased that we provided the highest level of care and guidance for you and your family and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
Well informed and very respectful overall. Staff provided an excellent service and handled all aspects of the arrangements in a professional way allowing the family time together at this difficult time of grief.
Response from Portland Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
Very considerate staff
Response from Portland Funeral Directors
Thank you for sharing your thoughts with us on your online review.
Rating 5.0
All staff very courteous and supportive. Always on hand to help as the funeral was being planned.
On the day the proceedings went very smoothly and the service couldn’t have gone better.
Response from Portland Funeral Directors
Thank you for the kind comments posted on your online review. I am glad that we were able to provide you with the care and support needed at this time and that our team looked after you so well.
Rating 5.0
THE SERVICE PROVIDED WAS EXCELLENT, NO PROBLEMS AT ALL FROM THE FIRST MEETING TILL THE LAST.VERY HELPFUL AND FRIENDLY AT THIS SAD TIME WOULD STRONGLY RECOMMEND.
Response from Portland Funeral Directors
Thank you for taking the time to share your thoughts with us. I am glad we were able to provide you with the support and guidance needed and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
Keith Anderson was Excellent very professional and of course very considerate and so was his assistants.
On reflection we made the mistake of not ordering a extra vehicle ( we were offered one )as parking was a issue at that particular church and held up the service it might be worth mentioning this to future clients
But I must stress this didn't detract from the service we received from Portland Kilmarnock
Thank you
Stuart Smith
Response from Portland Funeral Directors
Thank you for your 5* review and comments. We are happy to hear that you found our staff professional and considerate and we have noted your comment regarding parking at the Church. Thank you once again for your very kind review.
Rating 5.0
Very professional, couldn’t have asked for more.
Response from Portland Funeral Directors
We have received your online review. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
dignity is well named we were treated with dignity and respect throughout our journey many thanks to keith and his team
Response from Portland Funeral Directors
Thank you for sharing your thoughts with us on your online review. I am pleased that our team looked after you so well and that we were able to provide you with the dignity and respect needed at this time.
Rating 5.0
Service provided was caring & excellent. Keiron & the team were wonderful throughout
Response from Portland Funeral Directors
Thank you for posting your review online. I am pleased that you were so well looked after by our team and that we were able to provide you with the care and support needed at this time.
Rating 5.0
The Portland team managed every aspect of the funeral with sensitivity and professionalism.
Response from Portland Funeral Directors
Thank you for your online review. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
Displaying reviews 1 - 2 out of the 13 most recent

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