Portland Funeral Directors, Kilmarnock

With our Unattended Funeral from £995 and our Attended Funeral from £1,695, our Kilmarnock Funeral Directors will help arrange a fitting farewell for your loved one.
BASED ON 30 reviews
Rating 5.0

About our Kilmarnock funeral home

Portland Funeral Directors believes that a funeral service should reflect the life of a loved one. We want to help our local community in Kilmarnock by arranging bespoke funeral services that achieve this. To do so, we are able to plan, arrange and conduct all kinds of funeral services, including the contemporary woodland burial in partnership with Craufurdland Woods.

Our funeral home is equipped with premium facilities, including a large service room that can host between 80 and 100 people. We also have three private chapels of rest which you are welcome to use to spend time with your loved one before the funeral. You are always welcome to visit us.

We understand that losing someone dear to you can be difficult. We want to extend our full support to you and your family at this time. If you need any advice or assistance, we are here for you. You can get in touch with us 24 hours a day by calling 01563 534103.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List and Additional Options Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    The Unattended Funeral

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    The Unattended Funeral
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    Our costs from
    £1,695
    Plus £884 estimated third party costs
    Plus £884 estimated third party costs
    The Attended Funeral

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our costs from
    £1,695
    Plus £884 estimated third party costs
    Plus £884 estimated third party costs
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    The Attended Funeral
    Find Out More

Where to find us

Address

6 Union Street
Kilmarnock KA3 1AW
GB

Directions and Parking

We are on the Union Street one-way system, near Kilmarnock Railway Viaduct.

There is limited parking at our funeral home, but a large pay & display car park on East George Street.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01563 534103

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

5.0
Rating 5.0
based on 30 reviews
Rating 5.0
My family cannot thank the staff at Portland enough for the service they provided for my mum's funeral. From the first time we met till the service was completed and in the days that followed the compassion, professionalism and dedication of the staff, in particular Keith and Ann,was outstanding and provided a tremendous amount of comfort to us all. No question or request was ever too much trouble whenever we asked. They were a credit to themselves and to Portland.
Response from Portland Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
Everything was done, with the utmost dignity. Keith and his team made sure everything went smoothly, without any hitches.
Excellent service.
Response from Portland Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
Attention to detail is amazing. I would like to thank you all for all your help.
Response from Portland Funeral Directors
Thank you for your 5* review and your lovely comments.
Rating 5.0
Following the recent passing of our dear Mum, having the Portland make the final preparations for us to say goodbye to her I have to say there support and assistance was fantastic, they advised on matters I wasn't clear on nothing was any bother to them. A special thanks to Keith , Kieran and Ann they were a pleasure to deal with in what was a very difficult time for us.

The Strachan Family.
Response from Portland Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
The service was first class and staff were all amazing, very caring and helpful. I would fully recommend dignity to anyone who is looking for first class funeral for a loved one.
Thank you so much every one at dignity for making such a sad time for for family with loss of a wonderful husband, dad and papa less stressful, very much appreciated.
Response from Portland Funeral Directors
It means a lot to the team for our clients to be able to share their experiences with us. I am so pleased to hear the team looked after you and the family well. Thank you for these lovely words.
Rating 5.0
With a pre-paid funeral plan, to which I had the reference number, it was very easy to begin making arrangements by phone and later by email, which was very useful for me because I live outside of the area. The staff were always friendly and helpful and gave me excellent guidance to all parts of the process under COVID restrictions, including help in contacting all necessary agencies.

The funeral service went very well, as did the reception afterwards, and I have had follow-up advice on how to proceed with the disposal of the ashes.
Response from Portland Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
I would like to give a big thank you for all the staff at Portland they could not have been more helpful. Everyone was so kind, caring and professional. All our requirements were carried out just as we wanted.
Although there were restrictions in place because of covid it did not take anything away from the service we had at the crematorium.
Best regards
Alistair Coles.
Response from Portland Funeral Directors
We have been working hard to maintain our high standards of care in these challenging times and it's great to know that we succeeded in doing so.
Rating 5.0
Simply an excellent service at a difficult time.
Response from Portland Funeral Directors
Thank you for your 5* review and lovely comments.
Rating 5.0
Dear Sir/Madam
this is the second funeral your company has arranged for me in four months
the service you provided was second to none always polite helpful and respectful in every way from first meeting right through to aftercare which was amazing which was the reason for me using your services again
and I would and will recommend you to everyone
your teams respectfulness and dignity was outstanding
thank you all so very much for everything you did to help and assist me in giving both my cousins a good send off
yours sincerely Hugh Haynes
Response from Portland Funeral Directors
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 5.0
What can I say , just sheer professionalism, the service provided was flawless and was done with Dignity.
Response from Portland Funeral Directors
Thank you for leaving a review online. We are happy that we provided an important service to you through this difficult time.
Rating 5.0
Tom was very good to work with. The only difficulty we had was contacting Tom during the holidays. But that was due to Covid and festive time.
Response from Portland Funeral Directors
Thank you for your 5* review and kind comment. We are sorry to note that you experienced difficulties in making contact with our staff and are grateful for your understanding regarding this matter. If you have any concerns that you would like to discuss, you can contact the Client Relations Team on 0800 783 7171.
Rating 5.0
Thank you so much for your services
Response from Portland Funeral Directors
Thank you for your 5* review and lovely comments.
Rating 5.0
Everything was carried out professionally and with great care.
Response from Portland Funeral Directors
Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
Five str service on both occasions.
Response from Portland Funeral Directors
Thank you for sharing your sentiments with us regarding your experience.
Rating 5.0
Keith was our main contact and the service provided by him and his team were nothing short of excellent. Nothing was a problem and their professionalism was first class. The whole process was undertaken with great care, simplicity and empathy in a situation where support is both welcomed and greatly appreciated. I would have no hesitation in recommending the excellent service provided by Keith & the staff of Portland Funeral Directors.
Response from Portland Funeral Directors
Thank you for posting your review online. I am pleased the arrangements went well for you and your comments allow us to make sure that we are providing the highest level of support to our families.
Rating 5.0
Found the service that was provided was 1st class . Caring and discrete at all times . All I can say on behalf of the family is thank you
Response from Portland Funeral Directors
Thank you for the kind comments posted on your online review and I am pleased to hear the team looked after you and the family well.
Rating 5.0
I could not find the paperwork for my aunts funeral plan so I contacted the original undertaker in Northern Ireland and explained the circumstances. They could not have been nicer and it was so easy, gave them my aunts address at the time she arranged her plan and they had all the information in front of them in seconds and while I was talking to him he was emailing Portland to let them know what was happening. Keith got in touch with me very quickly and organised everything. Nothing was too much trouble and even organised letters for me for the boat etc which I hadn't thought about even needing. All the staff treated us and my aunt with dignity, sympathy and were so friendly. I would not hesitate recommending Portland to anyone and wish to thank them for everything.
Response from Portland Funeral Directors
I am glad that you chose Portland Funeral Directors to take care of your Aunt. It makes a difficult time a little easier and I am glad that you and the family were well cared for.
Rating 5.0
Very sensitive and attentive service throughout the whole process.
Response from Portland Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need.
Rating 5.0
The staff at Portland Funeral Care are amazing. In particular, Keith, Ann and Kieron really looked after our family when we lost both dad and mum in a short space of time. Keith made sure everything went to plan and nothing was a bother. In a very difficult and sad time it was lovely to have such a personal service. They listened to our wishes and guided us through the process brilliantly. Anyone who has had to arrange a funeral will know how hard it is whilst grieving. Keith took away all our worries about the funeral and cared for all the family. They go out their way to help as much as possible x
Response from Portland Funeral Directors
Thank you for an exceptional review. I am pleased to hear that our team were so accommodating and their recommendations were helpful. It makes a difficult time seem a little easier.
Rating 5.0
The staff at Portland were absolutely excellent in their professionalism during my recent bereavement. That could have been anymore help and made the full process really easy. Many thanks to Tom, Keith and all the team for all their help.
Response from Portland Funeral Directors
We are grateful of receiving your online review. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
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