Malcolm Jones & Metcalfe Funeral Directors

Yes, we are part of Dignity Funerals, one of the UK's most established funeral providers. Being part of Dignity means you are cared for by a trusted and knowledgeable local team, backed up by the resources and high standards of a leading national provider.
 

Most funerals take place within two to three weeks, though the timing depends on individual circumstances, the type of service, and practical things like venue availability. We'll guide you through each step and make the process run as smoothly and efficiently as possible.

Until the funeral, the person who has died will be cared for in our own dedicated facilities. Our team looks after everyone with the same respect and compassion throughout. If you'd like to know more about how we care for them, or arrange a visit, just ask.

Yes, you can arrange a funeral with us by phone if that's easier for you. We'll guide you through every decision and handle the details remotely, with the same care and attention you'd get in person. Just call us to get things started.

Yes, we can help arrange both religious and non-religious funerals. Services can be tailored to reflect personal beliefs, cultural traditions, faith requirements, or individual wishes, whether you are planning a traditional religious ceremony, a humanist service, or a non-religious celebration of life. The team will guide you through the available options and help create a meaningful funeral service that honours your loved one in a way that feels right for family and friends.

When someone dies, the first steps usually include having the death confirmed by a medical professional, registering the death, and contacting our funeral directors. Our local funeral teams can guide you through what needs to happen next and support you with making funeral arrangements.

Yes, Dignity is available 24 hours a day, 7 days a week to provide support when someone dies. Our local funeral teams can offer guidance on the next steps and help families begin making funeral arrangements whenever they need assistance.

A funeral director and our local funeral teams help families arrange and manage a funeral, from bringing the person who has died into their care to organising the service, paperwork, transport, and other details. Our local funeral teams provide guidance and support throughout the process, helping create a funeral that reflects personal wishes.

When choosing a funeral director, it can help to consider services, location, costs, experience, and the level of support they provide. You may also want to look at reviews, ask about personalisation options, and make sure you feel comfortable with their approach. Our funeral directors can explain the choices available and guide you through the arrangement process.