Rated 4.5/5

Francis Chappell & Sons Funeral Directors

332 Crofton Road, Farnborough, Orpington, Kent, BR6 8NW
01689 853277
Lines open 24 hours a day
Francis Chappell & Sons Funeral Directors in Farnborough

About our Farnborough branch

Founded in 1840, Francis Chappell & Sons are here for the people of Farnborough, Orpington and the surrounding areas. At our Farnborough funeral home, we know that every detail matters.

From handling the paperwork to advising on the personal touches that make a farewell feel right, we're here to support you every step of the way.

With clear pricing and options to suit your needs and budget, we'll guide you through every decision with care, compassion and understanding, at a pace that feels right for you and your family.

If you are weighing up the options, we can explain the difference between an attended funeral in Orpington and an unattended funeral in Orpington. There are more of our funeral directors in Kent nearby.

Proud to be part of the Dignity group

Experts in care

Setting the highest standards for care, service and facilities

Supporting communities

Working with charities and carers to improve support

Local teams

Guiding families with local sensitivity and understanding

Visiting us

We are opposite the Princess Royal Hospital, next to Lidl.

  • 332 Crofton Road, Farnborough, Orpington, Kent, BR6 8NW
    • Office opening hours:

      Monday – Friday, 9am – 5pm
    • Saturday, By appointment only

Our services

These are estimated costs for a cremation. For a burial, please call us and we'll explain the costs.

Total price: £4,783

Attended funeral

A ceremony tailored to any needs and wishes. Including all religions, cultures, traditions and beliefs.
Our support and services
£3,595
  • A Basic Coffin, or choose any other and pay only the difference
  • A traditional hearse
  • Care in our first class facilities
Estimated third-party costs
£1,188
  • Crematoria fees
  • A celebrant or minister to lead the ceremony
Total estimated cost
£4,783

Optional extras:

  • Flowers
  • Printed orders of service
  • Memorials
  • Limousines and other transport options

Total price: £1,745

Unattended funeral

A simpler option, without mourners present at the cremation.
Our support and services
£1,745
  • A simple, Unattended Funeral coffin, or choose any other and pay only the difference
  • Care in our first class facilities
  • A cremation without a ceremony or mourners present
Total estimated cost
£1,745

Optional extras:

  • Memorials
  • Your choice of urn

The final price depends on what you choose

Your local funeral director will be happy to talk through the options and help you understand costs. You can also view our Standardised price list, Additional options price list and Crematoria prices

01689 853277Change location

Add a personal touch

A woven willow coffin outdoors, topped with pink roses and green foliage.

Coffins and urns

Choose from a range of materials and designs – simple and understated through to ornate or colourful.

Floral tribute

Floral tributes

Whether you prefer a simple bouquet, wreath, spray or coffin display we are here to help you with your decision

Mourners in dark clothing holding printed orders of service at a funeral.

Service stationary

From a printed order of service to bookmarks and memorial cards, we can help you create stationery that reflects the occasion.

Our facilities

At our branch we can offer the following facilities

  • Included:

    Multi-faith chapel of rest

    Our Chapel of Rest provides a peaceful space where you can spend time with the person who has died and say goodbye in your own way, with compassionate support from our team if needed.

  • Included:

    A choice of transport

    We offer a choice of traditional and bespoke funeral transport, allowing families to personalise the funeral and celebrate their loved one in a way that feels right for them.

  • Included:

    A truly local service

    As part of the local community, we have trusted connections with local florists, celebrants, venues and places of worship. This local knowledge helps us make arrangements smoothly, while creating a funeral that reflects the life of the person who has died.

Reviews for Francis Chappell & Sons Funeral Directors

Rated 4.69 / 5 based on 13 reviews.

Rated 5/5

We were very pleased with the whole process from start to finish with Francis Chappell

Elizabeth Baker, 30 January 2026

Rated 1/5

If there was an option for 0 stars I would use it! Do not recommend, we were told a couple of hours before visiting chapel of rest to say goodbye to my nan, that we could not see her because of the state she was in, when we went in to the Farnborough branch to ask why would this happen when embalment should allow us to view her, we were told that we never opted for embalment!!!! We then stated that this was never asked when filling out paperwork, and Michelle repeatedly and rudely stated that she asked us, when we looked at the paperwork it was clear that embalment was left clear and was never asked and this was later admitted by the team, Then after we had driven home (2 hours away) we got a call to say that they have made our nan presentable if we would like to come see her, this was done without our permission!!!!! This was so upsetting for us to hear after being told that we wouldn't be able to say goodbye! Me and my sister decided to drive back up the next day to say our goodbyes only to be absaloutly devastated that they would let us see our nan in that state! Our nan was not fit for viewing and has left us with haunting images that will unfortunately stick with is for the rest of our lives and needing to have counselling! There slogan reads dignity which can not be further from the truth, the way you handled our nan was with NO dignity, the was the family was treated was with NO dignity, the was this complaint was handled was with NO dignity and even though they admitted fault for everything they put it down to a learning curve for the future. You have made an already tragic thing an undoable devastating memory thay we will have to live with for the rest of our lives!!!

Trina Marney, 30 August 2025

Rated 5/5

The team at Francis Chappell take the stress out of a bad situation. Michelle in particular is an amazing ambassador for the business and really understands the feelings of the whole family.

Mr Alan C., 9 March 2023

Keeping everybody informed

When you arrange a funeral with us, we can set up a free online funeral notice – a personalised webpage that lets you share funeral details.
Two men embrace as mourners in dark clothing gather by a large window after a funeral service.

FAQs

We're here to answer all your questions. If anything isn't clear, please ask us.

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