Coffins and urns
Choose from a range of materials and designs – simple and understated through to ornate or colourful.
Rated 4.5/5
Francis Chappell & Sons Funeral Directors
4 Lee High Road, Lewisham, London, SE13 5LQ
About our Belmont Hill branch
We've been caring for the people of Lewisham for more than 180 years. At Francis Chappell & Sons Funeral Directors in Belmont Hill we know that every detail matters.
From handling the paperwork to advising on the little touches that make the day feel right, we’re here to support you.
With clear pricing and options to fit your needs and budget, we will guide you through every decision with care and compassion, at a pace that feels right for you.
If you are weighing up the options, we can explain the difference between an attended funeral in Lewisham and an unattended funeral in Lewisham. There are more of our funeral directors in London nearby.
Proud to be part of the Dignity group
Experts in care
Setting the highest standards for care, service and facilities
Supporting communities
Working with charities and carers to improve support
Local teams
Guiding families with local sensitivity and understanding
Visiting us
We are near the Lewisham Clock Tower, five minutes walk from Lewisham Police Station.
- 4 Lee High Road, Lewisham, London, SE13 5LQ
Call 24 hours a day:
020 8852 2936
Office opening hours:
Monday – Friday, 9am – 5pm- Saturday, By appointment only
Our services
These are estimated costs for a cremation. For a burial, please call us and we'll explain the costs.
Total price: £4,783
Attended funeral
A ceremony tailored to any needs and wishes. Including all religions, cultures, traditions and beliefs.
- Our support and services
- £3,595
- A Basic Coffin, or choose any other and pay only the difference
- A traditional hearse
- Care in our first class facilities
- Estimated third-party costs
- £1,188
- Crematoria fees
- A celebrant or minister to lead the ceremony
- Total estimated cost
- £4,783
Total price: £1,645
Unattended funeral
A simpler option, without mourners present at the cremation.
- Our support and services
- £1,645
- A simple, Unattended Funeral coffin, or choose any other and pay only the difference
- Care in our first class facilities
- A cremation without a ceremony or mourners present
- Total estimated cost
- £1,645
The final price depends on what you choose
Your local funeral director will be happy to talk through the options and help you understand costs. You can also view our Standardised price list, Additional options price list and Crematoria prices
Add a personal touch
Floral tributes
Whether you prefer a simple bouquet, wreath, spray or coffin display we are here to help you with your decision
Service stationary
From a printed order of service to bookmarks and memorial cards, we can help you create stationery that reflects the occasion.
Our facilities
At our branch we can offer the following facilities
- Included:
Multi-faith chapel of rest
Our Chapel of Rest provides a peaceful space where you can spend time with the person who has died and say goodbye in your own way, with compassionate support from our team if needed.
- Included:
A choice of transport
We offer a choice of traditional and bespoke funeral transport, allowing families to personalise the funeral and celebrate their loved one in a way that feels right for them.
- Included:
A truly local service
As part of the local community, we have trusted connections with local florists, celebrants, venues and places of worship. This local knowledge helps us make arrangements smoothly, while creating a funeral that reflects the life of the person who has died.
Reviews for Francis Chappell & Sons Funeral Directors
Rated 4.42 / 5 based on 12 reviews.
Rated 1/5
Our visit here to arrange our Mums funeral went smooth enough. Fast forward over 3 weeks later to the day of her funeral and the disaster started to unfold.
My mum had organised her own funeral down to the coffin she wanted. While waiting outside the church half an hour before the service was due to begin my brother received a call from Francis Chappell saying there was a problem with the coffin my Mum had selected and it hadn’t turned up at the funeral home in time. She would therefore be in a totally different coffin, completely different to her choice. We had no option other than to accept this as there was already 40 people at the church waiting for the service to start.
On arrival the coffin was indeed completely different. A dark mahogany basic looking casket in contrast to the night wood premium one our Mum had chosen.
The chapel where our Mums service was held is very old and quite small but we were reassured on the day we arranged they had previously held several funerals there and were well experienced with the issues faced. But on arrival the four pallbearers struggled with the coffin getting in the door which resulted them dropping the coffin to knee height and almost dropping our Mum completely in the aisle. They then proceeded to shuffle the rest of the way up the aisle. It wasn’t helped that there at least a foot of height difference between the tallest and shortest pallbearer. It also appeared the smallest one was wearing the biggest ones suit!
When the service was over the pallbearers went to lift the coffin into their shoulders directed by the lead funeral director. It ended up with three of them facing the exit but the other guy was facing the other way. All the time our Mum was balanced gingerly on their shoulders.
On going back to the funeral cars things didn’t get any better. One of the cars had accident damage, the car we were in had used tissues in the door even though we were the first funeral of the morning. As we left Falconwood crematorium the driver didn’t the way and ended using his phone ( not hands free)to call the other driver to slow him down.
The whole event was extremely distressing to our whole family and we did complain to Dignity who own Francis Chappell. The found in our favour in all 8 or so things we raised, but saying that the compensation they offered us was an insult which only added to the distress.
So after our experience I would say think very carefully before you make a choice of who looks after your loved one on their final journey. You only get one go at it…
Menzo, 5 September 2026
Rated 5/5
Barry and the whole team were a great help. Everything went as planned. Could not have asked for more.
James O'Connor, 4 August 2026
Rated 5/5
The Directors who provided my son's memorial service with dignity and care, where no other Directors could. Attention to detail was taken and I was told how things were progressing. Months of work cost less than I had expected and happy with the results. Thank you, Julie M. and Nicole - Frances Chappell & Sons
Jennifer Gilkes, 6 April 2026
Keeping everybody informed
When you arrange a funeral with us, we can set up a free online funeral notice – a personalised webpage that lets you share funeral details.
FAQs
We're here to answer all your questions. If anything isn't clear, please ask us.
Read our guides
What to do when someone dies
The first steps after a death, in order – the medical certificate, registering, calling a funeral director and dealing with the estate, with timings.
How to register a death
How to register a death in England, Wales and Northern Ireland: the deadline, where to go, who can do it, what to take and the certificate you receive.
Questions to ask a funeral director
Fourteen questions worth asking before you appoint a funeral director – on costs, care, personalisation and paperwork – and what the answers tell you.
How to choose a funeral home
Choosing between funeral homes in three steps – settling the arrangements, listening to recommendations, and agreeing a budget as a family.
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