Ely Funeral Directors, Ely

We take the greatest care as we look after the families of Ely.
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24 hours a day
Reviews
Rating 5.0
based on 12 reviews

About our Ely funeral home

We are Ely Funeral Directors in Ely. We are here to provide your loved one with a bespoke funeral service that will give them a dignified and respectful farewell. It is with compassion and care that our professionals will tend to the departed, and we offer you our full support and guidance during the difficult time after the loss of someone close.

Our Cambridgeshire funeral directors cater for religious and non-religious preferences, and it is paramount to us that everyone in our care is treated with kindness and integrity. You can depend on Ely Funeral Directors to take care of all your funeral needs and wishes, so please call us as soon as you need our assistance.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have unlimited choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
  • Full Service Funeral in Ely, from £3,155

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 01353 666566
  • Simple Funeral Service in Ely, from £1,995

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 01353 666566

Where to find us

Address

4 Tower Road
Ely CB7 4HW
GB

Directions and Parking

We are located directly opposite the water tower.

There is car parking available at the branch.

Funeral Home Opening Times

Our staff are available 24 hours a day on 01353 666566 if you require our services outside of these hours.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

5.0
Rating 5.0
based on 12 reviews
Rating 5.0
We have used these Funral Directors twice before. Robert was the person who looked after our arrangements. He was very kind and supportive, throughout and was always at the end of the phone, if I had any concerns. On the day of the funeral, he was quietly there in the background, which gave me a lot of confidence. Everyone we came into contact with at Ely Funeral Sevice were very empathetic, whilst remaining highly professional. I would highly recommend these Directors, as they make a stressful time, that much easier.
Response from Ely Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am happy to hear that we were able to help ease any worries that you may have had.
Rating 5.0
Excellent from start to finish. Sadly both my parents died within six months and on both occasions what are difficult days were made much easier to cope with. Staff are first class and so is the service.
Response from Ely Funeral Directors
Thank you for sharing your experience with us on your online review. We are glad that we were respectful of your needs at such a difficult time and that the service was carried out to your satisfaction.
Rating 5.0
The service that Ely funeral directors and dignity gave us was thoughtful,caring and nothing was to much trouble .
Someone was always their to deal with our questions and grief.
Thankyou Robert ,Nicole the celebrant, Margaret and Julie xx
Response from Ely Funeral Directors
Your feedback is so valuable to us and we would like to say thank you. I am glad that our staff went above and beyond to deliver the service you expected.
Rating 5.0
We were very impressed by the service of Ely Funeral Directors at what was obviously a difficult time for our family. Robert and all the other team members we encountered were at all times professional, courteous and respectful and they even went the extra mile for us, collecting my late mother's possessions from the hospital (with our permission) and dropping them at my father's house. I cannot recommend them highly enough
Response from Ely Funeral Directors
I am glad that you chose Ely Funeral Service to look after your loved one and that we went above and beyond to deliver the service you expected.
Rating 5.0
We were very pleased with the service and couldn't fault any part.
The staff were very helpful and inventive and I would recommend dignity funeral services
Response from Ely Funeral Directors
We appreciate you leaving a review online for your experience with Ely Funeral Service. I am pleased to hear the team looked after you and the family well and were respectful of your needs at such a difficult time.
Rating 5.0
Our dedicated contact & funeral director R. was friendly, helpful, efficient and unobtrusive without that false consoling tone. He was there when we needed his guidance and slipped into the background effortlessly when not needed. He quietly and efficiently helped us to prepare our mum's funeral and managed to get us the picture casket we wanted of Our Lady. R. even helped design it so it was absolutely perfect and beautiful. His expertise and gentle way was invaluable to my sister & I.
Paperwork was dropped off to us at home(with our permission)as well as posted. We were kept informed at every stage without it being over done.

On the day R. & our drivers were excellent keeping our party together and ensuring mum's final journey was smooth & effortless. The family were escorted quietly into our limousine which was spotless. The driver ensured we were comfortable before moving off. The pall bearers slid in and out of the proceedings almost without us seeing them and carried mum so carefully and were quietly efficient & respectful at all times.
The whole process was very fitting with respect given to mum and us her family, and we even have a keepsake book which we found out about afterwards with messages from our family & friends with some pictures too. A small but thoughtful touch.
When calling the office our calls were dealt with in a professional way and our queries answered, if R. was not available we were told a time when he would call us and he always did. Everything was done without fuss and clearly explained.
I can highly recommend R. & Ely Funeral Directors, Tower Road, - They did our mum proud - Thank You for making a difficult day very special
Response from Ely Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
I would just like to say that Robert, from ely funeral directors was very helpful, understanding and very professional, and the funeral went well, as it should have and everyone commented on how nice my wife's send off was, and how well the whole service was conducted.
Response from Ely Funeral Directors
Thank you for the comments left as part of your online review. I am pleased to hear that you found our staff to be professional and respectful and that the service was carried out to your satisfaction.
Rating 5.0
Ely Funeral Service provided excellent service to our family for the arrangements for my mums funeral. Their attention to detail is second to none and nothing is too much trouble for them. We were kept updated with everything and were given much help and assistance in choosing what we needed. The guys especially Joe and Darren treated mum and us with the utmost respect and dignity at all times, including after the funeral.
They made a very emotional and heartbreaking situation bearable by their kind words and care and I can’t thank them enough.
Response from Ely Funeral Directors
Thank you for taking the time to send your online review to us. I am pleased that we were able to look after you and your family at this difficult time and that we were able to provide you with the support and guidance needed.
Rating 5.0
From the first phone call the service was excellent.Robert and his team treated us with compassion and dignity nothing was too much trouble.All staff were excellent from the office to the bearers.Robert made mums funeral special which was a great blessing, so thank you again and would highly recommend your services to anyone.
Response from Ely Funeral Directors
Thank you for taking the time to send your online review to us. I am glad that we were able to provide you with the care and support needed at this time and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
I can not speak highly enough of the staff at Ely, both at Tower Road and Forehill. We have had the sad task of burying both my brother, aged only 44 and my dad in the Last 18 months - Robert and all the staff went above and beyond to make things easier for us. I can never thank them enough for all the kindness, respect and dignity they showed us and our lost loved ones. From all of our family, thank you from the bottom of our hearts.
Response from Ely Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that we were able to look after you and your family at this difficult time and that we were able to provide you with the care and support needed.
Rating 5.0
Our experience with Ely Funeral Directors under very sad circumstances could not have been better. Both my sister and I were very moved by the kindness, consideration and organisation of the funeral service. The staff were extremely professional on all occasions whilst giving us tremendous support at the same time.

Due to the staff’s careful attention to every detail on the day of the our mother’s funeral to ensure our personal wishes were carried out, we were all able to say our last goodbye to mum in our own special way. This made the sadness feel like a positive experience and a fitting tribute to our ‘dear mum’.

We would certainly recommend their services to anyone during the difficult time of losing a loved one.
Response from Ely Funeral Directors
Thank you for taking the time to send your online review to us. I am pleased that we were able to look after you and your family at this difficult time and that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
I could not have found better support. Caring, knowledgeable and kind they offered guidance and support without being pushy or intrusive. They enabled us to give Mum the funeral she deserved, and smoothed the way for what is obviously a hard day. All the staff were impeccable in their turnout and demeanour. I would recommend them for my funeral.
Response from Ely Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that the arrangements for your Mother were carried out to your satisfaction and that our team were able to provide you with the support and guidance needed to help make things easier for you at such a difficult time.
Displaying reviews 1 - 2 out of the 12 most recent

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