Ken Newcombe Funeral Directors, St Austell

Our St Austell Funeral Directors can provide a meaningful funeral now for your family and an additional memorial or commemorative service later once everyone can be together again.
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24 hours a day
Reviews
Rating 5.0
based on 9 reviews

About our St Austell funeral home

Ken Newcombe Funeral Directors in St Austell understands how important it is to get the last detail right when saying farewell to a loved one. That is why we offer complete peace of mind with the standard of care we offer. We are here to support you at this difficult time and provide a special funeral for your loved one.

When you place your trust in us to take care of the funeral arrangements, we make certain your wishes are met. However you choose to remember your loved one, we will tailor the service accordingly and aim to incorporate any unique requests you may have. This we will do, ensuring there is no compromise on quality throughout.

Established in 1983, it is with kindness and compassion that we have served the families of St Austell, maintaining the highest degree of professionalism at all times. Our local community is important to us and we hold a Christmas memorial service at our funeral directors, every year.

Our funeral home is on Bucklers Lane, which makes us accessible to all of St Austell and Holmbush, including the suburbs of Boscoppa and Carclaze. We are also within reach of nearby villages in this part of Cornwall, such as Polgooth and Trewoon.

We are available to help 24 hours, so if you need to arrange a funeral for your loved one,

What we offer

  • The option of a dignified funeral now and memorial service later
  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.

Where to find us

Address

Bucklers Lane
Holmbush
St Austell PL25 3JN
GB

Directions and Parking

We are about halfway along Bucklers Lane, just past Plumbase, on the right if approaching from the Bethal Park end.

There is a large car park you can use at our funeral home.

Funeral Home Opening Times

Our staff are available 24 hours a day on 01726 75869 if you require our services outside of these hours.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

5.0
Rating 5.0
based on 9 reviews
Rating 5.0
A thoroughly professional and personal service was provided to us in very difficult times.
Response from Ken Newcombe Funeral Directors
We are incredibly grateful that you took the time to leave us this review and that we provided a professional service to you.
Rating 5.0
My sister and I couldn’t fault their service, from start to finish we felt supported and guided to the best they could provide. When choosing the flowers we were asked to look at different options that wouldn’t of cost too much money, but given ideas of using ribbon to have names to suit all members of our family as our mum was not just a mum. Given the situation the world is in right now, never once did that affect any of the help we were given, due to the safe distance the compassion and empathy was still there. A big thank you to Jackie who felt with us.
Response from Ken Newcombe Funeral Directors
Your comments will provide great encouragement to the team to keep doing their job to the best of their ability. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you and that you were well looked after by our team.
Rating 5.0
From making the initial arrangements to the day of the funeral - Steve, Jackie and the team at St Austell made it as easy as possible for us by being efficient, professional but at the same time showing that they cared.
Response from Ken Newcombe Funeral Directors
We take pride in giving outstanding service to our families. I am pleased to hear that our team were so kind and caring to your family.
Rating 5.0
We could not ask for a more professional service. As my brother and myself have never arranged a funeral before, we really did not know how much was involved in it. But we did not have to worry about anything, the funeral director was with us every step of the way, always putting our minds at rest. Nothing was ever to much trouble and he was always in contact with us to see if we needed anything or if we had any questions to ask. My brother and myself both agreed under the circumstances we chose well. We had many people say what a lovely service it was and that our dad would be proud of it. Can not thank the funeral directors enough.
Response from Ken Newcombe Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected. Your feedback is valued.
Rating 5.0
THE WOMEN WHO DELT WITH MY SONS FUNERAL DID AN EXCELLANT JOB WAS VERY PROFESSIONAL ANSWERED ANY QUESTIONS I HAD AND MADE WHAT WAS A VERY DIFFICULT TIME FOR US A LOT MORE TOLLERABLE. I DONT THINK SHE COULD HAVE DONE ANY MORE FOR US AND WILL BE FOREVER GRATEFULL FOR HER HELP AND SUPPORT WITH ALL ASSOTIATED WITH THE FUNERAL
Response from Ken Newcombe Funeral Directors
Thank you for sharing your experience with us on your online review. I am glad we were able to provide you with the support and guidance needed and we were able to look after you and your family at this difficult time.
Rating 5.0
I was very impressed with the quality of service I received from Jacky and the team, this was the first funeral I’ve ever had to arrange and they took so much pressure off me. The other difficulty I faced was not living locally and that much of the family had to travel as well, this was taken into consideration when arranging the timing of the funeral. I was impressed with the flowers and the attention to detail and wish to say a huge thank you to all of the team.
Response from Ken Newcombe Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that our team looked after you so well and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
An Excellent personal & Family service.
Response from Ken Newcombe Funeral Directors
We have received your online review. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
although I am a casual employee of Dignity I was able to see the professional manner in which the branch handled my fathers funeral, NOTHING was too much trouble, and on the day of the funeral I was able to drive the hearse and I asked beforehand if that was possible and I also wanted to drive my father into St.Austell and past where he started his farming life, I was told of course it is alright. We then drove to our local crematorium where other members of staff were waiting and carried my father into the chapel. From start to finish the funeral and preparation before was of the highest standard.
Response from Ken Newcombe Funeral Directors
Thank you for sharing your experience with us on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
Very professional throughout.
Kept informed of every stage.
Quick to answer any questions I had.
I also thought it was a very nice touch to be telephoned to be informed that my brother had been collected from the hospital and was in the care of your team. Very thoughtful.
Response from Ken Newcombe Funeral Directors
Thank you for taking the time to complete the online review. I am pleased that all of the arrangements were carried out to your satisfaction and that you were so well looked after by our team.
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