Dignity Funeral Directors logo

Mitchell Funeral Directors

Exeter

About our Exeter funeral home

At Mitchell Funeral Directors in Exeter, we will arrange a heartfelt funeral personal to you and your family. If you have experienced the loss of a loved one, our sympathetic team is here to help.

For more than 100 years, we have provided funerals in Exeter, a role we have always fulfilled with integrity and kindness. When you ask us to arrange a funeral, we will ensure your wishes are met.

You may already have in mind the type of funeral you want, but don't worry if you haven't. Our team of Exeter funeral directors will be available to offer guidance and advice, as well as help ease any of your concerns. Whatever your request, be it a religious or a humanist funeral, a traditional service or a more modern offering, we will endeavour to make it happen, creating a unique tribute to your loved one.

Since 1860, we have been a part of Exeter, originally in the building trade before moving into funeral arrangement at the start of the twentieth century. In the intervening 100+ years, we have provided support and funeral care to families throughout the community, always ensuring we adhere to the values we were founded upon: kindness and understanding.

Once out of necessity and once out of convenience we have moved premises. Our first funeral home in Exeter opened on Summerland Street, where it remained until it was destroyed during the Blitz of 1942. We subsequently moved to Old Tiverton Road, with the chapels and workshops based at our present site. During our time at both locations, we were known by the family name of W Mitchell & Son. This changed in 1988, when it was decided to move everything to the current premises and the name was shortened to Mitchell.

Our Exeter funeral directors can be found on King William Street, near to the main shopping parade. This central location means we are accessible to all areas within the city, such as Exwick, Heavitree and St Thomas. We are also within reach of nearby Devon villages, including Cowley and Exminster.

Allow us to take care of the arrangements for your loved one’s funeral. We are available to listen 24 hours,

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans

To arrange a funeral for your loved one, please call our funeral home on 01392 272682 today.

alt text

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UKs finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.

99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
Read more

Our services

You can find out more about the funeral packages we offer below. Whether it's unattended or attended, we offer a complete range of services. Select an option to find out more.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.

A tailored funeral

The Attended Funeral

Our Attended Funeral includes care of your loved one, a Park Coffin, a service at the place of committal which can be personalised as required for your loved one, followed by a burial or cremation.

  • Attended Funeral £2395
  • (includes our Park Coffin)£-
  • Plus estimated third party costs for cost of cremation and attendance of a celebrant or minister£1529
  • Total estimated cost excluding optional extras£3924
The estimated costs shown are for cremation only. Please call us if you would like to discuss a burial.
Placeholder image

The Unattended Funeral

Our Unattended Funeral will best suit your needs if you want to arrange a simple and straightforward cremation without a service or ceremony, allowing you and your loved one's friends and family to commemorate them in your own way.

  • Unattended Funeral £1495
  • (includes our Park Coffin)£-
  • (Includes cost of cremation)£-
  • Total estimated cost excluding optional extras£1495
The estimated costs shown are for an unattended cremation. Please call us if you would like to discuss a burial.
Placeholder image

Memorials

Choose from a variety of options, including headstones and urns to memorial plaques, vases, statues, jewellery and plenty more. With a Memorial, you can create a tribute that especially reflects the life, love and cherished memories of your loved one.

Where to find us

Contact

Speak to our team 24 hours a day on 01392 272682

Our Address

King William Street, Exeter, EX4 6PD

Get Directions

Funeral home opening times

  • Monday0900 - 1700
  • Tuesday0900 - 1700
  • Wednesday0900 - 1700
  • Thursday0900 - 1700
  • Friday0900 - 1700
  • SaturdayClosed
  • SundayClosed

Directions and parking

A multi-storey car park is available in the adjoining premises.

01392 272682
Loading map...

Supporting you along the way

We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.

What to do when someone dies

What to do when someone dies

It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.

Planning a funeral

Planning a funeral

Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.

The day of the funeral

The day of the funeral

This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.

Frequently asked questions

When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.

You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.

Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.

If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.

Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.

We are a member of the National Association of Funeral Directors and as such we abide by The Funeral Director Code. We also have a legal obligation to try and ensure the person who is arranging a funeral has the right to do so, or has permission from those who do.

If you are aware that someone has been appointed as the administrator, you should only arrange the funeral with this person's agreement.

If there is no Will or Letters of Administration, then the responsibility would pass to the next of kin.

A Memorial is a way of creating a lasting memory to help remember a loved one.

Dignity has been established for over 200 years and is one of the UK's leading providers of Funerals and with an 'Excellent' Trustpilot rating (02/24). We are proud to help our customers every year with a diverse range of Memorial products and services to help remember their loved ones.

We offer a wide range of products – from traditional headstones, kerb sets, urns and benches to remembrance trees, plaques and vases. We also offer more personal and modern options such as jewellery, pin badges and photo related memorial products. As well as completely customised items.To organise your Memorial contact us on {{BRANCH_PHONE}}

From 9 September 2024, there will no longer be a doctor's fee in England and Wales when arranging a funeral. This is because from this date, all deaths in England and Wales will be independently viewed, either by a relevant coroner or by a Medical Examiner and the cost will be met by the NHS.

A Medical Examiner is a specifically trained independent senior doctor who will scrutinise all deaths across a local area that do not fall under the coroner's jurisdiction. By providing a greater level of scrutiny over the cause of deaths; it is hoped that the introduction of Medical Examiners will make it less likely that unnatural causes of death will go unnoticed; that the number of deaths unnecessarily referred to the coroner will be reduced and that national data about causes of death will be captured with greater accuracy.

Medical Examiners, or Medical Examiner Officers, will also be available to meet with families, or their representatives, if they wish to discuss the cause of death.

Our reviews

4.58
based on 55 reviews
carole goff
30th Aug 2024

I just want to say how amazing everyone was after the passing of my mum. Very compassionate, from the first phone call to yhe picking up of mums ashes.

Recommend highly

Molly
29th Aug 2024

Had my dad's funeral today big thank you to all at Mitchell's from start to finish so professional so pleased with everything they did for dad & us as a family can't thank you all enough.

K D
26th Apr 2024

If I could give a zero star I would. Turned up late on the day so everything was rushed, clear instructions were not followed, florist got blamed for Mitchells error, the contact we had was rude just to name a few things. Very distressing to have to deal with after losing my mum. Darren the limo driver was amazing. A small discount was given but it was not about the money, it was about giving my mum the send off we wanted. With a funeral it is such an important occasion that you only get the one chance to get it right but sadly they did not live up to what they advertise. Looking at their website it only shows 5 star reviews which is very misleading.

Company Logo
Sally Harvey (clientrelations@dignityuk.co.uk)
29th Apr 2024

We are sorry to hear that your experience with Mitchell Funeral Directors has been negative. If you would like to discuss this further with our Complaint Resolutions Team, please contact them on 0800 783 7171. They are available to help Monday-Friday, 9am-5pm. You can also contact them via email at complaint.resolutions@dignityuk.co.uk. Thank you.

jo latham
25th Feb 2024

Would not recommend Mitchell’s. Disorganised and unreliable with many mistakes causing a lot of stress and anxiety during a sad time. Have had an apology and reduction of final cost due to the many errors but would still not recommend to anyone looking for a professional funeral service.

Company Logo
Sally Harvey (clientrelations@dignityuk.co.uk)
26th Feb 2024

Thank you for your 1 star review and I am sorry that you are unhappy with the service you have received. If you would like to discuss our concerns further please contact the Complaint Resolutions Team on 0800 783 7171, they are available between 9 am and 5 pm Monday to Friday.

James Parsons
28th Sep 2023

Was all a shambles from the get go after contacting Mitchell's to collect my Father's body they told us that they needed paperwork to get the body (which turned out not to be the case) so we was told we'd have to wait for them to collect it so we could view the body at rest after going back and forth for 5 days it turned out that they had it all the time and forgot to tell us. Which means we didn't have much time to view the body, after the massive balls up they did try and make it up to us and was helpful with letting us see him for the short period we had and the service was lovely. But after the funeral was over we was told that the crematorium would contact us to collect the ashes after 4 weeks if not getting a call I called them and it turned out the ashes had be ready for weeks and we was meant to call them once again Mitchell's let us down after spending £4000 on the funeral and losing my dad young so needed a lot of help with sorting it out I can't explain how poor they was I definitely would not recommend anyone using them and would ask for my money back but don't want them to laugh in my face and put more on the list.

Company Logo
Sally Harvey (clientrelations@dignityuk.co.uk)
29th Sep 2023

I am sorry that you are unhappy with the service you have received. If you would like to discuss your concerns further please contact our Complaint Resolutions Team on 0800 783 7171, they are available Monday to Friday between 9 am and 5 pm.

Calls are recorded for monitoring and quality purposes. All calls made to 0800 and 0808 numbers are free of charge whether made from a landline or mobile phone. Dignity Funerals Limited is a company registered in England No. 00041598. VAT registered No. 486 6081 14. Registered office: 4 King Edwards Court, King Edwards Square, Sutton Coldfield B73 6AP. Dignity Funerals Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 967130. Please note that the selling and administering of funeral plans is regulated by the Financial Conduct Authority (FCA), however if you are purchasing a funeral without a funeral plan this will not be covered by FCA regulation.