Paul Bysouth & Son Funeral Directors, Crowborough

Paul Bysouth & Son Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.
BASED ON 19 reviews
Rating 5.0

About our Crowborough funeral home

Paul Bysouth & Son Funeral Directors in Crowborough is here to offer you support and guidance, helping to make a difficult time a little easier. We can arrange a beautiful funeral for your loved one, giving you an opportunity to celebrate their life with family and friends.

From our funeral home, here in the Wealden district of East Sussex, we have served the local community for more than half a century. The knowledge and expertise we have gained over this time means we are able to meet any special requests you may have regarding the funeral.

With an attentive and experienced team on hand to help you with the decisions you need to make, you can be certain we have the understanding to arrange the funeral you want.

We can be found on Croft Road in Crowborough, in a building that was built in 1902 and once owned by the local photographer, Ambrose Stickells. Developed into a funeral directors in 1962 by Paul Bysouth, our funeral home now has all the best facilities, allowing us to provide you and your loved one with the highest standard of care.

Our location means we not only arrange funerals for the families of Crowborough, but also for those in the wider Wealden district. This includes towns and villages such as Uckfield, Forest Row and Rotherfield.

We are here for you at all times and ready to help when you need us. For a loving and heartfelt funeral, please

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £1495
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £1495
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2695
    plus £1234 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1234 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2695
    plus £1234 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1234 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

9 Croft Road
Crowborough TN6 1DL
GB

Directions and Parking

We are on the right hand side as you go up the hill from High Street towards Waitrose.

There is a car park at Waitrose which you can use when you visit us.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01892 655000

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

5.0
Rating 5.0
based on 19 reviews
Rating 5.0
Excellent service. Martin represented Bysouth impeccably. His kindness made the most upsetting time in our lives bearable. I would like to add that he put us in touch with a wonderful celebrant, Fiona, who gave heartfelt advice and attention throughout this difficult time.
Response from Paul Bysouth & Son Funeral Directors
Thank you for sharing your experience with us on your online review. I am pleased to hear that our team were so kind and caring to your family. It is always good to hear that individual members of our team have provided a service to you to the best of their ability.
Rating 5.0
As a family we had excellent service from the people at Paul Bysouth.
Response from Paul Bysouth & Son Funeral Directors
We appreciate you leaving a review online for your experience with Paul Bysouth Funeral Services, your feedback is so valuable to us and we would like to say thank you and we take pride in giving outstanding service to our families.
Rating 5.0
Very professional throughout the whole experience
Nothing to much trouble
Even when we made changes
Martin and James where very kind and considerate
Would definitely recommend
Response from Paul Bysouth & Son Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
I found the professional way that staff at your Crowborough branch excellent both in and in the advice they gave both in the needs and dates advice for my husbands funeral. Also in the way when the day came and the how to deal with the large amount of mourners and of them with physical difficulties.

The young lady that assisted me when Peter my husband was available to see before his cremation and the lovely way that they dressed him exactly the way he. Would have been in life.
Response from Paul Bysouth & Son Funeral Directors
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you, it has been an honour to look after you and your loved one and to respond sensitively to your specific needs.
Rating 5.0
Under the difficult circumstances the level of service was amazing. Everything was explained fully and I was kept upto date during every step.
They even helped with questions not really related to funeral.
Really impressed with their professionalism.
Response from Paul Bysouth & Son Funeral Directors
I am pleased that we provided the highest level of care and guidance for you and your family and we were able to help make things easier for you at such a difficult time.
Rating 5.0
I can’t thank the staff enough for helping us arrange the funeral of our daughter.
From the first phone call to the day of the funeral we was treated with compassion and care, nothing was too much trouble.
Response from Paul Bysouth & Son Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. It has been an honour to look after you and your loved one and to respond sensitively to your specific needs. We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after.
Rating 5.0
We were very well looked after, and Bysouth’s were very accommodating. Everything was carried out to a very high standard. We really could not have asked for more.
Response from Paul Bysouth & Son Funeral Directors
Thank you for leaving a review online. We are happy that we provided an important service to you through this difficult time.
Rating 5.0
Very professional and helpful from first telephone call to service. Would highly recommend
Response from Paul Bysouth & Son Funeral Directors
Thank you for sharing your views with us on your online review.
Rating 5.0
Our family has used Paul Bysouth for many years and have always found them very efficient and compassionate. The recent funeral of my father was no different, they made the whole experience as painless and stress free as possible, it was handled with great dignity and was everything we could have wished for. I can’t recommend them highly enough.
Response from Paul Bysouth & Son Funeral Directors
We are grateful of you using our services to provide something special for your loved one. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
The staff at Paul Bysouth & Son (in particular Paula)were professional, caring & attentive in my recent dealing with them.Nothing was too much trouble & i really appreciated the caring personal service they provided. A wonderful vicar (Rev. Paul McMichael)conducted my mother's funeral service which although short (due to pandemic restrictions) was very moving. I would like to thank all at Paul Bysouth & Son for their exemplary service & would not hesitate to recommend them.

David Robson.
Response from Paul Bysouth & Son Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 5.0
We were looked after amazingly even through the coronavirus would certainly recommend you
Response from Paul Bysouth & Son Funeral Directors
Thank you for your comments left as part of your online review. I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time.
Rating 5.0
All conducted very well. Very satisfied
Response from Paul Bysouth & Son Funeral Directors
We are incredibly grateful that you took the time to leave us this review.
Rating 5.0
Everything was organised with dignity and precision. All in all a very professional service for which I thank them.
Response from Paul Bysouth & Son Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
We were so bereaved to lose our 93 year old father but Paul Bysouth Funeral Services made everything so helpful over such a sad time.
We lost our mother 25 years ago and the comfort then provided was sufficient for us to ensure we had the same professional people to see our dad was given a beautiful send off.
Response from Paul Bysouth & Son Funeral Directors
Thank you for an exceptional review. I am glad that we were able to provide you with the dignity and respect needed at this time and that you confided in us as a team to take care of your loved one.
Rating 5.0
Paul Bysouth & Son offered a sensitive and thoroughly efficient service throughout this difficult period. I had had no experience with regard to dealing with a funeral and the staff guided me the whole way with tact and care. On the day of the funeral I was, understandably distressed. However, the representative of the Funeral Services that was present was gently always available and was careful to ensure that the family were fully informed in terms of how things were run. We felt comforted and supported. The administrative staff were also very thorough and went out of their way to arrange all that the family wished, in particular, with reference to the music we wished. I would recommend this company without hesitation.
Response from Paul Bysouth & Son Funeral Directors
Thank you for the kind comments posted on your online review. I am glad that you and the family were well cared for and that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Rating 5.0
Very caring staff and professional service. Made a difficult time alot easier to bear.
Response from Paul Bysouth & Son Funeral Directors
Thank you for taking the time to send your online review to us. Our team are here to provide the highest level of service for you and we are happy this was achieved.
Rating 5.0
The staff were very helpful and nothing was to much trouble the funeral went off with out any problems on the day and we were looked after very well a big thank you to all involved
Response from Paul Bysouth & Son Funeral Directors
Thank you for sharing your experience with us on your online review. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
We used Paul Bysouth for the recent funeral of my mother and, although always an emotional day, the service provided could not have been better. The entire procedure from the initial contact and organisation in the office to the professionalism, courtesy, thoughtfulness and respect shown on the day was wonderful. Thank you to everyone who was involved, it was much appreciated by us all.
Response from Paul Bysouth & Son Funeral Directors
Thank you for sharing your experience with us on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
Excellent service all done very professional especial staff member Roberta thank you very much
Response from Paul Bysouth & Son Funeral Directors
Thank you for posting your review online. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
Displaying reviews 1 - 2 out of the 19 most recent