Malcolm Jones & Metcalfe Funeral Directors, Berkhamsted

Offering expertise, unwavering kindness and respect, our Berkhamsted funeral directors are here to help you say a heartfelt goodbye to your loved one. We can arrange an Unattended Funeral from £995 or an Attended Funeral from £2,395.
BASED ON 17 reviews
Rating 5.0

About our Berkhamsted funeral home

Welcome to Malcolm Jones & Metcalfe Funeral Directors in Berkhamsted. Established in the 19th century and formerly known as F Young & Son, we have helped generations of families from Berkhamsted, Northchurch, Frithsden, Dudswell, Ashley Green, Little Heath, Bourne End, Potten End, Cow Roast and beyond.

Our close ties with our community mean everything to us. It means that we have a true understanding of the traditions of our local people and their cultures and religions. We work closely with our local officiants and celebrants, who can lead your loved one's funeral service with kindness and respect.

Please give us a call the moment you need advice or assistance. We are available to contact 24 hours a day, and are here to be a shoulder to lean on during this difficult time.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services in Berkhamsted

At Malcolm Jones & Metcalfe Funeral Directors in Berkhamsted, we offer you the choice of an Attended Funeral (a full funeral service with mourners present) or a lower-cost Unattended Funeral (a cremation without mourners present). Whichever you choose, you can rest assured that we will take great care of you and your loved one and deliver a meaningful and compassionate farewell.

View our Standardised Price List and Additional Options Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    The Unattended Funeral

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    The Unattended Funeral
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    Our costs from
    £2,395
    Plus £1,033 estimated third party costs
    Plus £1,033 estimated third party costs
    The Attended Funeral

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our costs from
    £2,395
    Plus £1,033 estimated third party costs
    Plus £1,033 estimated third party costs
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    The Attended Funeral
    Find Out More

Where to find us

Address

284 High Street
Berkhamsted HP4 1AH
GB

Directions and Parking

We are located on the High Street next to Kwik Fit tyre centre.

There is car parking available at our funeral home.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01442 864548

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of Malcolm Jones & Metcalfe Funeral Directors

We've been trusted to arrange funerals in Berkhamsted for many years and we're immensely proud of our reputation in the local area. Here are the thoughts of some of the families we've worked with.
5.0
Rating 5.0
based on 17 reviews
Rating 5.0
A new experience for me to arrange a funeral. From the outset I felt assured of the attention to detail that was offered. Charles was a true professional, understanding and prepared to attend to the family wishes. Throughout I cannot fault the high calibre of service provided by all.
Response from Malcolm Jones & Metcalfe Funeral Directors
Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need. I am pleased to hear that you found our staff to be professional and respectful.
Rating 5.0
We found Malcolm Jones & Metcalfe very professional, caring and sympathetic. Annabelle was very helpful and assisted and supported us every step of the way. Malcolm Jones & Metcalfe provided a perfect send off for a much loved husband and father. We are enormously grateful to them for their care and understanding at all times.
Nada and family would recommend Malcolm Jones & Metcalfe Funeral Directors to friends.
Response from Malcolm Jones & Metcalfe Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
Thanks to all the staff especially Gill, Annabelle and Charlie for helping us through a difficult time and arranging a lovely funeral for my late mother I would highly recommend them
Response from Malcolm Jones & Metcalfe Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
They couldn't have been more helpful, kind, patient and empathetic. We.were all happy with the way mums funeral went!
Many, many thanks.
Maggie & family
Response from Malcolm Jones & Metcalfe Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
i would just to thank a and her team for all they did to make my mums funeral so special . i would highly recommend them thank you so much
Response from Malcolm Jones & Metcalfe Funeral Directors
Thank you for your review. I am pleased that the service for your Mother was carried out to your satisfaction.
Rating 5.0
All matters relating to the funeral were dealt with sensitively, effectively and courteously.
Response from Malcolm Jones & Metcalfe Funeral Directors
Thank you for your review. It means a lot to the team for our clients to be able to share their experiences with us.
Rating 5.0
We found much comfort in the knowledge that whilst our Mother was in your care she was being treated with respect and dignity.
The professional guidenance and care extended to us every step of the way through to the Funeral was outstanding.
We highly recommend the Management and Staff of Malcolm Jones & Metcalfe Funeral Directors of Berkhamsted
Response from Malcolm Jones & Metcalfe Funeral Directors
Thank you for these lovely words, it means so much to the whole team. It has been a privilege to support your family and care for your Mother.
Rating 5.0
I had used Malcolm Jones and Metcalfe for my parents funerals so when my wife passed at 6.40 pm and I needed an undertaker they were the obvious choice.
From my first contact onwards, we have received a professional and caring service. The staff always made sure we understood our options and helped us with decisions.
The day of the funeral was faultless and the streaming service from the crematorium appreciated by those who could not attend.
For those struggling to find the right music or poem do use the Dignity website for ideas. We chose the poem ‘Come with me’ which everyone thought was so appropriate for my wife’s passing.
This was a difficult time but I think Malcolm Jones and Metcalfe are worth five stars especially as they had Covid 19 to contend with.
Response from Malcolm Jones & Metcalfe Funeral Directors
I am glad you chose Malcolm Jones & Metcalfe Funeral Directors to take care of your Wife and that the final wishes were carried out to the highest standard at such a difficult time.
Rating 5.0
Very good service
Response from Malcolm Jones & Metcalfe Funeral Directors
Thank you for taking the time to send your online review to us.
Rating 5.0
The staff were very kind and sympathetic, but also very professional , they answered any questions promptly and explained clearly what would happen at each stage
They were a great comfort when I went to visit my dad and could not have done anymore to make the heartbreaking and very difficult experience less traumatic for me - I will always be grateful to them.
Response from Malcolm Jones & Metcalfe Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It is good to know that we managed to make the day run as smoothly as possible for you and that you and the family received helpful guidance through this time.
Rating 5.0
The efficiency and support of Charlie and the team was outstanding
Response from Malcolm Jones & Metcalfe Funeral Directors
Thank you for sharing your experience with us on your online review.
Rating 5.0
Good at what they do and are flexible to all walks of life
AMAZING
Response from Malcolm Jones & Metcalfe Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. Thank you.
Rating 5.0
The staff were very helpful and respectful at this very difficult time. I would thoroughly recommend these Funeral Directors.
Response from Malcolm Jones & Metcalfe Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. Your feedback is always valuable to us.
Rating 5.0
The help and advice we received was first class. Charlie put us at ease straight away and it felt like we were talking to a friend.
He helped us through the process and made very useful suggestions that we hadn't thought of. His patience, understanding and professionalism was greatly appreciated and we can't thank him enough. We would highly recommend Malcolm Jones & Metcalfe.
Response from Malcolm Jones & Metcalfe Funeral Directors
We appreciate you leaving a review online for Malcolm Jones & Metcalfe. I am happy that you confided in us as a team to take care of your loved one and that we went above and beyond to deliver the service you expected.
Rating 5.0
Highly professional staff provided a wonderful service for my Mum. From start to finish nothing was too much trouble for them. I was kept informed throughout and was comforted in the knowledge that while my Mum was with them she was cared for with dignity and respect. I cannot recommend them highly enough.
Response from Malcolm Jones & Metcalfe Funeral Directors
Thank you for sharing your sentiments with us regarding your experience. I am pleased to hear that you found our staff to be professional and respectful and that we provided the highest level of care and guidance for you and your family.
Rating 5.0
From the moment we contacted Malcolm Jones and Metcalfe we felt that a weight had been lifted off our shoulders. Charlie dealt with everything in a very caring and professional manner that allowed us the time to grieve. When the time came for the funeral everything went smoothly and was beautifully conducted both at the church and the crematorium.
I would have no hesitation in recommending both Dignity and Malcolm Jones and Metcalfe
Response from Malcolm Jones & Metcalfe Funeral Directors
Thank you for sharing your sentiments with us regarding your experience. I am pleased to hear that you found our staff to be professional and respectful and that we were able to help ease any worries that you may have had.
Rating 5.0
The service we received from Malcom Jones & Metcalfe Funeral Directors was outstanding as was all the staff on our sad occasion.

G.D.
Response from Malcolm Jones & Metcalfe Funeral Directors
Thank you for posting your review online. I am pleased that our team looked after you so well and that were able to help make things easier for you at such a difficult time.
Displaying reviews 1 - 2 out of the 17 most recent