Downer & White Funeral Directors, Sandown

Downer & White Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.
BASED ON 20 reviews
Rating 4.9

About our Sandown funeral home

Setting high standards in funeral care, Downer & White Funeral Directors in Sandown, here on the Isle of Wight, will be here for you when you need us. To arrange a dignified farewell to your loved one, speak with one of our caring and professional team today.

The feelings of uncertainty and worry that the loss of a loved one often brings can mean organising a funeral is the furthest thing from your mind. That's why we are here to take care of the arrangements and ensure you receive the right support throughout.

The people at our Sandown funeral directors will be on hand to offer advice and guidance, as well as provide comfort; ensuring your needs are met, your loved one is cared for with integrity and respect, and their funeral is just the way you want it to be.

Our Isle of Wight funeral home can be found on the Sandown Road (next to the Stag Inn), from where we serve the families of Sandown and Lake, along with those from the nearby communities, such as Godshill, Rookley and Windford.

You can speak to somebody at our Sandown funeral directors and they will be ready to help. To arrange a funeral for your loved one, call us on 01983 402073 today.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral service

Our Attended Funeral will see our experienced funeral director arrange the funeral you have in mind for your loved one.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £1795
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £1795
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2495
    plus £1468 estimated third party costs for cost of cremation.
    plus £1468 estimated third party costs for cost of cremation.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2495
    plus £1468 estimated third party costs for cost of cremation.
    plus £1468 estimated third party costs for cost of cremation.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

43 Sandown Road
Lake
Sandown PO36 9JL
GB

Directions and Parking

See our map or get in touch if you need help with directions.

Off-street parking is available at the rear of our funeral home.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01983 402073

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

4.9
Rating 4.9
based on 20 reviews
Rating 5.0
The service I received was excellent.
It felt very personal and I was treated with huge empathy and respect.

Everything was made simple and I felt supported throughout the whole process.

I was given time to make decisions and always contacted at each point when things needed to be finalised.

Thank you very much indeed.
I would recommend Downer and White in Lake IOW to anyone needing to organise a funeral.
Response from Downer & White Funeral Directors
It is good to know that we managed to make the day run as smoothly as possible for you. Thank you for taking the time to send your online review to us.
Rating 5.0
An excellent, professional, caring, friendly service provided from start to finish. Lovely Trevor made the experience so much easier than was expected. Thank you so much.
Response from Downer & White Funeral Directors
Thank you for highlighting a member of our team who has made a difference to your personal experience. I am pleased to hear that our team were so kind and caring to your family. Thank you for the kind comments posted on your online review.
Rating 5.0
Downer & White were outstanding throughout this difficult time
Response from Downer & White Funeral Directors
I am pleased that you were well looked after by our team.
Rating 5.0
Excellent, responsive service provided throughout the process.
Response from Downer & White Funeral Directors
I am pleased that you were well looked after by our team.
Rating 5.0
I found the staff member friendly and attentive to my requirements on my first encounter. Explained everything fully and listened to my choices but steering me when needed.. I felt listened to and not rushed. The whole experience was respectful and professional. Thank you very much indeed. I would recommend Downer & White to friends and family .. Lisa G.
Response from Downer & White Funeral Directors
I am pleased to hear that you found our staff to be professional and respectful and I am glad we were able to provide you with the support and guidance needed. Thank you for this positive recommendation, it is greatly appreciated.
Rating 4.0
AN EXCELLENT SERVICE FROM START TO FINISH. MATTHEW ENSURED THAT OUR REQUIREMENTS WERE FULLY MET AND WENT THAT EXTRA MILE TO ENSURE THAT WAS THE CASE. I WOULD HAVE NO HESITATION IN RECOMMENDING THEM TO TAKE CARE OF YOUR LOVED ONE.
Response from Downer & White Funeral Directors
I am glad that all of your wishes and requirements were carried out by the team as you had requested. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
Very friendly and helpful staff with excellent communication throughout the process. I can highly recommend Downer and White to guide you through a difficult time. A special thanks to Mathew for his help.
Response from Downer & White Funeral Directors
Thank you for highlighting a member of our team who has made a difference to your personal experience. All feedback is greatly appreciated.
Rating 5.0
My Husbands Funeral was arranged with the utmost care and consideration guided by a true professional undertaker. Nothing was to much trouble and when problems arose like unable to get the coffin I ordered. He went out of his way to source the one I wanted. He made everything easy for me at a time I needed a guiding hand advised on things I had not thought about. This is the type of person who is so right for the profession he has undertaken I give thanks he was there for me.
Response from Downer & White Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Rating 5.0
Having chosen Downer and White to care for my wife following her passing, I can only say that they looked after my late wife and my family with Dignity and professionalism. We were supported very well at such a sad time in our lives.
Response from Downer & White Funeral Directors
Thank you for your words. I am glad that the final wishes for your Wife were carried out to the highest standard.
Rating 5.0
Very pleased from start to finish with the funeral arrangements. Matthew was professional and caring at all times.
Response from Downer & White Funeral Directors
It’s so good to hear that we gave outstanding support to you from the branch. Thank you for these lovely comments.
Rating 5.0
We wanted to express our thanks and heartfelt gratitude for the wonderful personal and empathetic approach all at Downer and White extended to us after the passing of our dear dad. The help we received during the whole process, from his passing, to repatriation, to the wonderful service celebrating his life, has been something that will stay with us forever. The kindness in assisting us every step of the way in making funeral arrangements, co-ordinating the orders of service, floral tributes and visiting the chapel of rest was truly heart-warming. You certainly made such a sad time easier, and we couldn't have asked for more.
Response from Downer & White Funeral Directors
We really appreciate you leaving feedback online for the branch. We are thankful to the team for making your special day so personal and its been a privilege to take care of your Father.
Rating 5.0
Downer and white were excellent helpful caring nothing was to much trouble would fully recommend them and will definitely use them in the future
Response from Downer & White Funeral Directors
Thank you for leaving a review online for Downer & White Funeral Directors. Our whole team are here to give the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
I found the Sandown office very courteous, kind and helpful. Nothing was too much trouble. I would always recommend them.
Response from Downer & White Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
I would like to thank Matthew and the team, on behalf of all the family, for the wonderful and caring way they took care of my mum and us. During such a difficult time, they were so easy to deal with and nothing was too much trouble. I would highly recommend using their services. They treat your loved ones with dignity and humility, being there for you too.
Response from Downer & White Funeral Directors
These kind words mean a great deal to the whole team. We always strive to give each family what they need even when times are difficult.   
Rating 5.0
My husbands funeral was conducted with the utmost care and compassion. Matthew is a credit to your company, he made a difficult time easier. Thank you.
Response from Downer & White Funeral Directors
Thank you for these lovely words, it means so much to the whole team. It has been a privilege to support your family and care for your Husband.
Rating 5.0
Matthew was more than helpful ,clear and precise regarding all our arrangements and showed great care and compassion
Response from Downer & White Funeral Directors
Thank you. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
We were as a family looked after very well with continuity of care and support from Matthew when arranging my Mum's funeral. He made it so much easier to plan and was able to guide us appropriately. Matthew was very professional as were all the staff involved at Downer and White.
Response from Downer & White Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
Excellent service from everyone involved especially Elaine who took all the instructions and was very kind
Response from Downer & White Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased to hear that our team were so kind and caring to your family.
Rating 5.0
Five star service everything as promised plus more.
I would recommend their service in a stressful time.
Response from Downer & White Funeral Directors
Thank you for posting your review online. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
Rating 4.0
The staff at Downer and White were very helpful with all the arrangements and advice they gave me, this is the third time over the years i have used them and would not hesitate to recommend them.
Response from Downer & White Funeral Directors
Thank you for taking the time to send your online review to us. I am glad we were able to provide you with the support and guidance needed and that all of the arrangements were carried out to your satisfaction.
Displaying reviews 1 - 2 out of the 20 most recent