Robert Nicholls Funeral Directors, Stafford

Robert Nicholls Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.
Where to find us
Bank House
87 Rising Brook
Stafford ST17 9DH
GB
Call us on
01785 253683
Call us on
01785 253683
BASED ON 44 reviews
Rating 5.0

About our Stafford funeral home

We are Robert Nicholls Funeral Directors, helping the people of Stafford say goodbye to their loved ones with dignity.

We have come a long way in a relatively short space of time. Having moved to Rising Brook in 1993, we provide bespoke and dignified funeral services to our local community. Our funeral home includes a preparation area and three chapels of rest, which you and your family can use to spend some peaceful moments with your loved one.

In 2005, we incorporated A Walker & Son Funeral Directors into our fold. Established in 1890, A Walker & Son Funeral Directors was managed by three generations of the family before they joined us.

As Dignity funeral directors, we serve our ever faithful community of Stafford, Gnosall and other neighbouring areas. Our priority is you, which is why you can rest assured that we will go above and beyond to deliver exactly what you want.

As part of our service, we are always available to call. So, please do not hesitate to reach out to us at any time of the day. We will be there for you, to help ease any concerns you may have and guide and support you.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
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Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.

  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £1295
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £1295
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More

  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2395
    plus £1139 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1139 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2395
    plus £1139 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1139 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

Bank House
87 Rising Brook
Stafford ST17 9DH
GB
Get Directions

Directions and Parking

We are opposite Stafford Manor High School on Rising Brook.

There is limited parking on site, with additional parking a short walk away in Burton Square.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01785 253683

Supporting you along the way

We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

5.0
Rating 5.0
based on 44 reviews
Rating 5.0
We have used nicolls twice now. The first 18 years ago for my brother then last month when my dad suddenly passed away.
But when my brother died 18 years ago the support we got off Nigel and team back then was brilliant and we vowed that we would use them again when we had to.
There isn’t a number rating high enough for them. They are so thoughtful. Nothing is too much trouble. What ever we requested for my dads funeral in November they sorted it.
Jane and Nigel cared for my dad whilst he was there. Cant speak highly enough of them. We have since sorted mine and my husbands funeral plan out and my mum has sorted her funeral plan out with them.
Response from Robert Nicholls Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. It’s so good to hear that we gave outstanding support to you from the branch.
Rating 5.0
we were fully supported throughout my mums funeral.seems they went above and beyond to see to our every needs.a huge thank you to all
Response from Robert Nicholls Funeral Directors
The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Excellent service from Robert Nicholls did everything they said they would sympathetic staff and gave good advice and alternatives have used them on two other occasions and never found them wanting would not hesitate to recommend them to anyone they can and will do it all for you at a time when you may not be thinking clearly
Response from Robert Nicholls Funeral Directors
I am pleased to hear that our team were so accommodating and their recommendations were helpful. Thank you for this positive recommendation, it is greatly appreciated.
Rating 5.0
Robert Nichols were a great support to me and my family when organising my husband’s funeral. They certainly 5 star service.
Response from Robert Nicholls Funeral Directors
Thank you for entrusting us with the care of your Husband. I am glad we were able to provide you with the support and guidance needed. Your feedback is always valuable to us.
Rating 5.0
Excellent service and all the worry taken care of.
Response from Robert Nicholls Funeral Directors
Thank you for this recommendation. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 5.0
Could not have been looked after any better during such a very sad couple of months during which I sadly lost my mum and dad. I was made to feel very at ease with arranging the funerals and at the end I felt I had become friends with all the staff. I shall never forget their kindness which extended after all arrangements were made. Excellent service.
Response from Robert Nicholls Funeral Directors
Thank you for entrusting us with the care of another loved one. We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. I am pleased to hear that our team were so kind and caring to your family.
Rating 5.0
I wouldn't hesitate recommending Robert Nicholls Funeral Directors to others. The service they provided to myself and my family at the time of my father's recent death was first class. The staff were all extremely helpful, caring and nothing was too much for them. The service my father received was carried out to his last wishes with care and dignity by all at Nicholls. In such a sad time they really did help to make the whole process as easy as possible for me. I can't thank everyone enough.
Response from Robert Nicholls Funeral Directors
I am pleased we were able to help make things easier for you at such a difficult time. Your kind words mean a great deal to the team who always work very hard to deliver great care, and glad that the final wishes for your Father were carried out to the highest standard.
Rating 5.0
We were given excellent service throughout our experience with you. The staff at Robert Nicholls were extremely helpful and nothing was too much trouble. The assistance and understanding that we received during this sad time was exceptional. We cannot fault your staff in any way.
Response from Robert Nicholls Funeral Directors
Thank you for taking the time to send your online review to us. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you. Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
I highly recommend Robert Nicholls Funeral Directors. From the start of the process to the end, nothing was too much trouble. Every single member of staff I spoke to were caring, polite, informative and knowledgeable. The funeral was beautiful and so many people commented on it. Special thanks to Jane and Nigel.

We have used them five times in recent years and they are so very kind, thoughtful, efficient and courteous. Nothing is too much trouble and every detail is covered.
Response from Robert Nicholls Funeral Directors
We really appreciate you leaving feedback online for the branch. Our whole team are here to give the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
Made things very simple and clear. Very helpful and took all the worry away from us. Tanks for everything.
Response from Robert Nicholls Funeral Directors
Thank you for leaving a review online for Robert Nicholls Funeral Directors. It’s so good to hear that we gave outstanding support to you from the branch.
Rating 5.0
Robert Nicholls gave us the best service. Emma especially so professional & always helpful every time I called. She made the whole process much less daunting. Everything ran smoothly on the day of Mums funeral. I can’t praise them all highly enough.
Response from Robert Nicholls Funeral Directors
The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
I have nothing but praise for the team at Robert Nicholls in Stafford. From the moment we rang I have no complaints. I didn’t realise just how much of my endless wittering was remembered by Jane until the day of Mum’s funeral, that’s when I saw the little things that meant so much to us, from the name plate in the coffin to the boys wearing peach ties.
I can’t think any anyone better to look after my Mum on her final journey. I could go on for hours - they did not disappoint - thank you Jane and the gang at Stafford Robert Nicholls
Response from Robert Nicholls Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. Your kind words mean a great deal to the team who always work very hard to deliver great care. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
After having to use Robert Nichols twice in a year the service and care was excellent once again. The attention to detail the pace that they take you through everything was wonderful. Advise and guidance throughout to ensure the best possible send off for my dad. From personal order of service, to suggestion of a web cam for family abroad made the day special in so many ways for all the family. I think the are a wonderful team and I have great admiration for what they do. A huge thank you to you all.
Response from Robert Nicholls Funeral Directors
Thank you for entrusting us with the care of another loved one.
Rating 5.0
Robert Nicholls funeral services go above and beyond, they were excellent
Response from Robert Nicholls Funeral Directors
Thank you for your review. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 5.0
Excellent service from the very first contact with Ben.Very professional,sympathetic and caring.Kept in regular touch offering help, support and guidance.A beautiful service in challenging times,conducted with the upmost professionalism and care.A particular thank you to Ben and Nigel.
Response from Robert Nicholls Funeral Directors
Thank you for leaving a review online for Robert Nicholls Funeral Directors. It is comforting to know that the team were there to support you through this time and relieve some of the pressure through guidance and support.
Rating 5.0
Wonderful all-round service from Robert Nicholls. Thoroughly professional and caring. All our wishes were taken into consideration and they helped us secure the services of an excellent celebrant in Nicola Richards. Special thanks to Emma at Nicholls - our chief point of contact. Nothing was too much trouble, which made everything so much easier for us all.
Response from Robert Nicholls Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 5.0
At the most difficult time, Ben and his team made a difference.

Coping with the loss of a parent is hard enough without the added complications of a national lockdown. Ben and his team made sure that we could say goodbye properly and in the best way possible.

The team went above and beyond focusing on the smallest details that made a difference. Robert Nicholls were recommended to us and there is no doubt that we made the right decision. As a family we cannot praise Ben and his team highly enough.

Thank You
Response from Robert Nicholls Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
we were pleased with the service you all provided for our family special thanks to Emma, Nigel, and Nicholla
thank you all god bless from Jackie Neil& Samuel
Response from Robert Nicholls Funeral Directors
Thank you for your review. We are grateful of you using our services to provide something special for your loved one.
Rating 5.0
Great service, Emma & Nigel were excellent.
Response from Robert Nicholls Funeral Directors
Thank you for your positive review. Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
Absolutely amazing. Gave my Dad the perfect send off. Couldn’t have faulted them at all. He was dressed beautifully and I knew he was going to be safe and looked after whilst under Nichols care. I can’t say Thankyou enough
Response from Robert Nicholls Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It’s good to hear that you and the family received helpful guidance through this time.
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