H. Dale Funeral Directors, Stoke

Our Stoke Funeral Directors can provide a meaningful funeral now for your family and an additional memorial or commemorative service later once everyone can be together again.
H. Dale Funeral Directors in Sandford Hill, Longton, Stoke on Trent.
BASED ON 30 reviews
Rating 5.0
H. Dale Funeral Directors in Sandford Hill, Longton, Stoke on Trent.

About our Stoke funeral home

We are H. Dale Funeral Directors and it is with pride and dignity that we serve Longton, Adderley Green, Weston Coyney, Hulme, Dresden, Normacot, Fenton and the rest of Stoke on Trent.

Using our many years of experience, we are here to arrange a farewell that is truly special to you. It is our duty to listen to your every need and want and organise your loved one’s funeral to be a reflection of their life.

You are in control of every aspect of your loved one's goodbye; we can cater to your every wish. We have expertise in all types of funerals; whether you would like a cremation or a traditional or religious funeral or a woodland burial, we can help. It is our aim to make your loved one’s funeral distinct and unique that expresses the way they lived their life.

We have a team on hand to help you every step of the way. You can call us 24 hours a day, we are here to guide and support during this difficult time.

Please give us a call from the moment you need us, and we will be here to help.

What we offer

  • The option of a dignified funeral now and memorial service later
  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
  • Full Service Funeral

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.
    Our costs from
    £3,545
    Current restrictions might mean that you can’t have a funeral today how you imagined it to be. However, we can still provide a dignified and meaningful funeral now and a memorial or commemorative service later.Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    Full Service Funeral in Stoke-on-Trent Image

    Full Service FuneralOur costs from £3,545

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 01782 313866, or read more about our dignified funeral now, and service later.
  • Simple Funeral Service in Stoke-on-Trent

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    Our costs from
    £1,995
    This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
    Simple Funeral Service in Stoke-on-Trent Image

    Simple Funeral Service in Stoke-on-TrentOur costs from £1,995

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 01782 313866

Where to find us

Address

176 Anchor Road
Sandford Hill, Longton
Stoke-on-Trent ST3 5EF
GB

Directions and Parking

See our map or get in touch if you need help with directions.

Please call us before your visit and we will advise you on parking.

Funeral Home Opening Times

Our staff are available 24 hours a day on 01782 313866 if you require our services outside of these hours.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 12:00
SundayClosed

Frequently asked questions

Reviews of our services

5.0
Rating 5.0
based on 30 reviews
Rating 5.0
Brilliant service from start to finish. Adele and Jackie are a credit to the company. Adele is a thoughtful,caring young lady. I know that if I were her parents I would be extremely proud of her. Adele goes that extra mile to make sure everything runs smoothly. Many thanks to all at H Dale, I would recommend them to everyone. Thank you again. Sarah.
Response from H. Dale Funeral Directors
Thank you for your 5* review. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 5.0
Fantastic service that made a difficult time a little easier. Always available to answer any queries and just a smooth and dignified process from start to finish. Thanks to Kelly for all her assistance and Jackie too on the day itself. I would highly recommend.
Response from H. Dale Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It’s good to hear that you and the family received helpful guidance through this time.
Rating 5.0
Caring and professional approach with helpful and polite staff who were able to offer support and compassion. Jackie and team were excellent offering guidance where required but sensitivity and a personal touch. This really helped in a difficult situation compounded by the restrictions imposed due to Covid.
Response from H. Dale Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
Very thoughtful Helpful caring staff
Response from H. Dale Funeral Directors
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be.
Rating 5.0
The service we received from H Dale's was excellent, from start to finish. everything was handled with sensitivity and kindness and with the utmost professionalism. All questions were answered promptly, and nothing was too much trouble. The whole team were excellent, but in particular Jackie.
Response from H. Dale Funeral Directors
I am glad you chose H Dale Funeral Directors to take care of your loved one and that our staff went above and beyond to deliver the service you expected.
Rating 5.0
Excellent throughout. Thank you.
Response from H. Dale Funeral Directors
Thank you for your review. I am glad that we provided a professional service to you.
Rating 5.0
Very lovely team and wonderful service from start to the end especially with the difficult circumstances of Covid restrictions
Response from H. Dale Funeral Directors
Thank you for your comments left as part of your online review. I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time.
Rating 5.0
I was very impressed with the service provided and could not fault it.

It was a great comfort to know that everyone was so compassionate and understanding.

Thank you.
Response from H. Dale Funeral Directors
We are incredibly grateful that you took the time to leave us this review. I am happy that we provided a professional service to you.
Rating 5.0
Excellent. Very thoughtful and professional throughout.
Response from H. Dale Funeral Directors
We take pride in giving outstanding service to our families. Thank you
Rating 5.0
From start to finish they provided first class service and empathy...nothing was too much trouble and they explained everything fully. Felt like they really cared.
Response from H. Dale Funeral Directors
Thank you for posting your review online. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Rating 5.0
Jackie and the team at H. Dale are amazing. From start to finish, they go out of their way to help with every detail and ensure everything runs smoothly.

Losing a relative presents a very difficult time and we can’t thank them enough for everything they did for us and, indeed, my Uncle.

Furthermore, I would definitely recommend having a pre-paid funeral plan with Dignity. I activated the plan on the day my Uncle passed away and from that moment, the team at H. Dale took over — in an extremely helpful and professional manner.

We can’t recommend their services enough.

Thank you. From all the family.
Response from H. Dale Funeral Directors
Thank you for an exceptional review. I am pleased that we provided the highest level of care and guidance for you and your family.
Rating 5.0
Professional and friendly service from start to finish.
Response from H. Dale Funeral Directors
I am glad we were able to provide you with the support and guidance needed.
Rating 5.0
Excellent service from start to finish
Response from H. Dale Funeral Directors
I am pleased that we provided the highest level of care and guidance for you and your family.
Rating 5.0
When my Father passed away in July 2019 we chose H.Dale funeral directors to guide us through this difficult time. They were absolutely fantastic from start to finish, and were incredibly supportive for me and my family and nothing was to much trouble for them. We would highly recommend them.
Response from H. Dale Funeral Directors
Thank you for sharing your experience with us on your online review. We are glad that we were respectful of your needs at such a difficult time and that our staff went above and beyond to deliver the service you expected.
Rating 5.0
Brilliant and Jackie was outstanding thank you
Response from H. Dale Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved.
Rating 5.0
The staff at H Dales Longton branch, we're professional, caring and went above & beyond the service they provided, even had a photograph of my late father placed at the side of his coffin during the service. Jackie is always available to answer any questions you may have. Would recommend to anyone who needs a professional funeral directors.
Response from H. Dale Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
Myself and my family were very happy with the service provided by the staff of H Dale. Special thanks to Jackie, Adele and Kelly. They were all lovely to deal with.

Thanks to them, the day went off very well.

Regards

Mike Jolley
Response from H. Dale Funeral Directors
Thank you for your kind comments on your review. I am glad that we were able to provide you with the care and support needed at this time and we were able to help make things easier for you and the family.
Rating 5.0
Unfortunately my mother passed away quite recently and I had to organise her funeral. Having never done this before, I visited a few Funeral Directors in the local area and decided to choose H Dale Funeral Directors and I really cannot thank them enough for the service they provided. Jackie, Adele, Kelly and all the team provide a very professional, caring and supportive service. From my initial enquiry, they showed compassion and put me at ease and guided me through the process. I am sure my mother would have been delighted with the funeral arrangements - from the travel to/from the crematorium, choice of coffin, flowers, order of service and donations. On the day of the funeral Jackie was extremely kind and sensitive to my emotions.

They were always there for me if I had any queries or just needed to talk things through. It was very reassuring to know that they were there and I would recommend them to anyone. The quality of service they provide in such unfortunate/delicate circumstances is very commendable - 110%.
Response from H. Dale Funeral Directors
We appreciate you leaving a review online for your experience with H Dale Funeral Service. We are glad that we were respectful of your needs at such a difficult time and that the team looked after you so well.
Rating 5.0
You simply couldn't wish for better professionalism care compassion Nothing was to much trouble A special mention for Jackie she help us through the process of organising the funeral and delivered second to none care to all of us
Thank you so much to all the team at H Dales We would highly recommend to ever one couldn't praises them enough
Response from H. Dale Funeral Directors
Thank you for sharing your sentiments with us regarding your experience. I am glad that we were respectful of your needs at such a difficult time and that the service was carried out to your satisfaction.
Rating 5.0
I can't recommend this firm highly enough. My mum died very suddenly, and we were completely in shock. Dales were really helpful and kind right through the whole process. We were consulted over everything, kept informed, and our options were explained. The funeral itself was beautiful, very moving and dignified. The limos were very smart and comfortable, and they took us on to the venue for our family commemoration afterwards. Afterwards we received a beautiful memory box with a copy of the order of service booklet, a laminated copy of the newspaper announcement, and three roses from the coffin sheaf. I was so touched by this, but it was typical of their care, attention to detail and thoughtfulness. Since the funeral we have been kept informed about the headstone and what is happening with that, and they followed up to make sure we had received the service we expected. I would certainly come to Dales again.
Response from H. Dale Funeral Directors
Thank you for sharing your experience with us on your online review. I am glad that we were able to provide you with the dignity and respect needed at this time and that all of your wishes and requirements were carried out by the team as you had requested.
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