H. Dale Funeral Directors, Stoke

With our Unattended Funeral from £995 and our Attended Funeral from £1,995, our Stoke Funeral Directors will help arrange a fitting farewell for your loved one.
BASED ON 53 reviews
Rating 5.0

About our Stoke funeral home

We are H. Dale Funeral Directors and it is with pride and dignity that we serve Longton, Adderley Green, Weston Coyney, Hulme, Dresden, Normacot, Fenton, Newcastle-under-Lyme and the rest of Stoke-on-Trent.

Using our many years of experience, we are here to arrange a farewell that is truly special to you. It is our duty to listen to your every need and want and organise your loved one’s funeral to be a reflection of their life.

You are in control of every aspect of your loved one's goodbye; we can cater to your every wish. We have expertise in all types of funerals; whether you would like a cremation or a traditional or religious funeral or a woodland burial, we can help. It is our aim to make your loved one’s funeral distinct and unique that expresses the way they lived their life.

We have a team on hand to help you every step of the way. You can call us 24 hours a day, we are here to guide and support during this difficult time.

Please give us a call from the moment you need us, and we will be here to help.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £1,995
    plus £1,141 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,141 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £1,995
    plus £1,141 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,141 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

176 Anchor Road
Sandford Hill, Longton
Stoke-on-Trent ST3 5EF
GB

Directions and Parking

See our map or get in touch if you need help with directions.

Please call us before your visit and we will advise you on parking.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 12:00
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01782 313866

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

5.0
Rating 5.0
based on 53 reviews
Rating 5.0
Very kind, caring and accommodating during the tough time. Any changes we needed for the service were met, we were very appreciative that family were allowed at the viewing with Covid complications.

The celebrant (Kim) was fantastic and so lovely to all the family and really made the service perfect.

All the staff assisted in remembering our lovely Jim and it really made a difference for our grieving process.
Response from H. Dale Funeral Directors
We are glad that we were respectful of your needs at such a difficult time. I am pleased that we provided the highest level of care and guidance for you and your family. Your feedback is so valuable to us and we would like to say thank you.
Rating 5.0
Service provided was excellent and i can’t thank any of the dales team enough. Polite friendly caring service.
5/5 stars
Response from H. Dale Funeral Directors
We pride ourselves in maintaining the highest quality of care for our families and I am pleased that our team looked after you so well. Your feedback is always valuable to us.
Rating 5.0
H.Dale are fantastic. From first meeting them to organise my wife’s funeral to the funeral it self, everything went smoothly and was a perfect send off for her. They are always there to answer any questions and nothing is to much trouble.
Thank you
Response from H. Dale Funeral Directors
I am pleased that all of the arrangements were carried out to your satisfaction. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
H. Dale provided a first class service from start to finish. At all times they were extremely patient, considerate and understanding, allowing me as much time as I needed to consider the options, and to discuss the arrangements. They really could not have done more to help. Everything was carried out exactly as discussed, down to the smallest detail, and to a very high standard, and their communication throughout was excellent. They really could not have done better, and I would not hesitate to recommend them highly.
Response from H. Dale Funeral Directors
It’s so good to hear that we gave outstanding support to you from the branch. We understand how important it is to keep families informed and I'm pleased that our team did exactly that for you. Thank you for this positive recommendation, it is greatly appreciated.
Rating 5.0
THE QUALITY OF SERVICE WE RECEIVED RECENTLY FROM H DALES WAS OF THEIR USUAL HIGH STANDARD. PERFECT TIMING, SKILLED DRIVERS, GENUINE CONSIDERATION FOR FAMILY MEMBERS AND A TRULY PROFESSIONAL FUNERAL DIRECTOR. THIS WAS AT LEAST THE THIRD TIME WE HAVE USED DALES AND, AT THIS TIME,I CANNOT SEE US SEEING THE NEED TO GO ANYWHERE ELSE.
Response from H. Dale Funeral Directors
We are grateful of receiving your online review. Thank you for entrusting us with the care of another loved one.
Rating 5.0
All members of staff were friendly and supportive at all times. They went above and beyond to make a very difficult time so much easier to endure. As a family we have used H Dale Funeral Services in the past and would not hesitate to recommend them and will use them in the future. Many many thanks for a wonderful sympathetic service.
Response from H. Dale Funeral Directors
Thank you for your lovely recommendation and kind words. We are happy that we provided an important service to you through this difficult time and that you have entrusted us with another loved one.
Rating 5.0
Couldn’t have asked for a better team. So helpful during the organisation and caring and professional but totally understanding on the day. Would thoroughly recommend.
Response from H. Dale Funeral Directors
Thank you for leaving a review online for H Dale Funeral Directors. Our whole team are here to give the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
I would just like to say thank you,to the staff at H.Dale funeral directors who arranged my late mother's funeral.
They were very professional and
caring and made the process a lot easier to deal with.

Many Thanks
Keith Baddeley.
Response from H. Dale Funeral Directors
Thank you for entrusting us with the care of your Mother and I am happy that we provided a professional service to you. We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families.
Rating 5.0
I thought the service we got was excellent.
Response from H. Dale Funeral Directors
We are grateful of you using our services to provide something special for your loved one. Thank you for your 5* review.
Rating 5.0
Thanks to all the team especially Jackie who had to deal with a very difficult situation once again thank you
Response from H. Dale Funeral Directors
These kind words mean a great deal to the whole team. We always strive to give each family what they need even when times are difficult.     
Rating 5.0
Professional and sympathic service
Help with difficult decisions when you are ot at your best
Response from H. Dale Funeral Directors
I am pleased to hear that you found our staff to be professional. Thank you for taking the time to send us your online review. Your feedback is always valuable to us.
Rating 5.0
H Dale’s were very professional and empathetic throughout.
Jackie, Natalie and the rest of the team were approachable and very helpful.
Response from H. Dale Funeral Directors
Thank you for taking the time to share your thoughts with us. I am glad that you and the family were well cared for.
Rating 5.0
Under the sad circumstances all the staff were amazing and I can't thank them enough.
Response from H. Dale Funeral Directors
Thank you for sharing your thoughts with us on your online review.
Rating 5.0
All aspects explained and dealt with in a very professional and sympathetic manner making a stressful, emotional time easier to get through.
The guidance and support given by Adele at the funeral was exemplary which helped to alleviate the anxiety of the occasion
All the staff including reception, managers and drivers gave a first class service
Response from H. Dale Funeral Directors
We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service. I am glad that we were able to provide you with the care and support needed at this time.
Rating 5.0
I want to thank you all so much for all you did and for us, the service was just as she wanted, and there wasn’t one thing that we could have done better, and that was down to you and the wonderful staff at H Dales. Thank you again for all the time and thought you put into the service and to help my Dad, Sister and myself through a very sad time.
Response from H. Dale Funeral Directors
I am pleased to hear that the service was carried out to your satisfaction. We always appreciate receiving comments, it enables us to provide the right care for each family. Thank you so much for your review.
Rating 5.0
In a very sad time and amid suffering from anxiety,I was met with nothing but kindness, patience & understanding from Jackie & all staff at H.Dale &,in particular, Kelly-Anne was so compassionate & empathetic. As far back as I can remember, my family have gone to H (Horace) Dale for their service and, in such unusual times, the day was made good and memorable through the sadness. Thank you
Response from H. Dale Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed. It has been an honour to look after you and your Father.
Rating 5.0
Myself and my family were amazed at how Mum’s funeral was treated with love and respect. We have nothing but lots of praise to H Dale and the staff for being so caring and helpful . We could not have got through this time without your help and guidance and you did our mum proud! Thank you so much, you are all amazing!
Response from H. Dale Funeral Directors
Thank you for your thoughtful review. It is incredibly helpful to other families in the same circumstances as yourself. It has been an honour to look after you and your loved one and to respond sensitively to your specific needs.
Rating 5.0
I can't thank H.Dale enough for their care and compassion. A special thank you to Adele for helping to organise a special farewell to my father. Even during these difficult times with covid my father had great service. Although limited to the number of people at the service, friends and family were able to say goodbye either before with letters or a video link on the day. Thank you for pointing me in the right direction and your support
Response from H. Dale Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
Considering the very difficult circumstances ref Covid the H Dale team were exceptional. A special mention to Adele who was superb and a real credit to your team, professional from start to finish, sympathetic when explaining rules and compassionate throughout, even though we couldn't have the funeral we wanted for my dad ref numbers and wake etc Adele was always there to advise. I cant praise her enough and I hope our paths cross in the future socially so i can buy her a drink and thank her properly.
Response from H. Dale Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 5.0
The team at H. Dale provided an extremely professional, very supportive and compassionate service.
They treated my husband with the utmost dignity and respect and their total care, courteousness and sensitivity went above and beyond.
The funeral was extremely well organised and I cannot thank them enough for making such a difficult day easier to bear.
Response from H. Dale Funeral Directors
We always appreciate receiving comments, it enables us to provide the right care for each family. I am glad that the final wishes for your Husband were carried out to the highest standard.
Displaying reviews 1 - 2 out of the 20 most recent