H. Dale Funeral Directors, Stoke

Jump to a Section

A funeral director opening a hearse door | Dignity Funerals

About Us

We are H. Dale Funeral Directors and it is with pride and dignity that we serve Longton, Adderley Green, Weston Coyney, Hulme, Dresden, Normacot, Fenton and the rest of Stoke on Trent.

Using our many years of experience, we are here to arrange a farewell that is truly special to you. It is our duty to listen to your every need and want and organise your loved one’s funeral to be a reflection of their life.

You are in control of every aspect of your loved one's goodbye; we can cater to your every wish. We have expertise in all types of funerals; whether you would like a cremation or a traditional or religious funeral or a woodland burial, we can help. It is our aim to make your loved one’s funeral distinct and unique that expresses the way they lived their life.

We have a team on hand to help you every step of the way. You can call us 24 hours a day, we are here to guide and support during this difficult time.

Please give us a call from the moment you need us, and we will be here to help.

Our Simple funeral is available for £1,995 + third party costs, without compromising on the quality of the service that is delivered. Or our Full Service funeral can be tailored just how you wish, whether that be a traditional ceremony or a colourful celebration of life.

Call us today on 01782 313866 to talk through your personal requirements.

What We Offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans

Our Services

At H. Dale Funeral Directors, we understand how special life is with those that you love. For us, every funeral is unique and personal. We have a service to fulfil every wish, with every detail carried out with the same uncompromising quality of care. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral. If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
Decorative product photo

Simple Funeral

A complete funeral service for a lower cost, delivered with complete compassion and care.

This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
Our costs from
£1,995
Decorative product photo

Full Service Funeral

Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
Our costs from
£3,545

Why choose us?

Funeral services with distinction

Simple funeral cost icon | Dignity Funerals
Dignified funeral from £1,995 + third party costs
Funeral care icon | Dignity Funerals
Providing the highest standards of care
24/7 funeral support icon | Dignity Funerals
Expert professionals available 24 hours a day
Facilities icon | Dignity Funerals
High quality facilities

Where to find us

Address

176 Anchor Road Sandford Hill, Longton Stoke-on-Trent ST3 5EF GB

Parking and Directions

Please call us before your visit and we will advise you on parking.
See our map or get in touch if you need help with directions.

OPENING HOURS

Our staff are available 24 hours a day on 01782 313866 if you require our services outside of these hours.

VISITING HOURS

Day of the WeekHours
Mon09:00 - 17:00
Tue09:00 - 17:00
Wed09:00 - 17:00
Thu09:00 - 17:00
Fri09:00 - 17:00
Sat09:00 - 12:00
SunClosed

Supporting you along the way

What to do when someone dies

What to do when someone dies

It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.
Find Out More
Planning a funeral

Planning a funeral

Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.
Find Out More
The funeral service

The day of the funeral

This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.
Find Out More
After the funeral

After the funeral

Once the funeral has taken place, there are still a number of things you may need to take care of. From choosing the perfect memorial to dealing with legal matters, we'll offer all the support you need after the funeral.
Find Out More

Reviews of our services

5.0
Rating 5.0
based on 19 Reviews
  • 5.0
    Rating 5.0
    Professional and friendly service from start to finish.
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    I am glad we were able to provide you with the support and guidance needed.
  • 5.0
    Rating 5.0
    Excellent service from start to finish
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    I am pleased that we provided the highest level of care and guidance for you and your family.
  • 5.0
    Rating 5.0
    When my Father passed away in July 2019 we chose H.Dale funeral directors to guide us through this difficult time. They were absolutely fantastic from start to finish, and were incredibly supportive for me and my family and nothing was to much trouble for them. We would highly recommend them.
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    Thank you for sharing your experience with us on your online review. We are glad that we were respectful of your needs at such a difficult time and that our staff went above and beyond to deliver the service you expected.
  • 5.0
    Rating 5.0
    Brilliant and Jackie was outstanding thank you
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    Our team are here to provide the highest level of service for you and we are happy this was achieved.
  • 5.0
    Rating 5.0
    The staff at H Dales Longton branch, we're professional, caring and went above & beyond the service they provided, even had a photograph of my late father placed at the side of his coffin during the service. Jackie is always available to answer any questions you may have. Would recommend to anyone who needs a professional funeral directors.
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
  • 5.0
    Rating 5.0
    Myself and my family were very happy with the service provided by the staff of H Dale. Special thanks to Jackie, Adele and Kelly. They were all lovely to deal with.

    Thanks to them, the day went off very well.

    Regards

    Mike Jolley
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    Thank you for your kind comments on your review. I am glad that we were able to provide you with the care and support needed at this time and we were able to help make things easier for you and the family.
  • 5.0
    Rating 5.0
    Unfortunately my mother passed away quite recently and I had to organise her funeral. Having never done this before, I visited a few Funeral Directors in the local area and decided to choose H Dale Funeral Directors and I really cannot thank them enough for the service they provided. Jackie, Adele, Kelly and all the team provide a very professional, caring and supportive service. From my initial enquiry, they showed compassion and put me at ease and guided me through the process. I am sure my mother would have been delighted with the funeral arrangements - from the travel to/from the crematorium, choice of coffin, flowers, order of service and donations. On the day of the funeral Jackie was extremely kind and sensitive to my emotions.

    They were always there for me if I had any queries or just needed to talk things through. It was very reassuring to know that they were there and I would recommend them to anyone. The quality of service they provide in such unfortunate/delicate circumstances is very commendable - 110%.
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    We appreciate you leaving a review online for your experience with H Dale Funeral Service. We are glad that we were respectful of your needs at such a difficult time and that the team looked after you so well.
  • 5.0
    Rating 5.0
    You simply couldn't wish for better professionalism care compassion Nothing was to much trouble A special mention for Jackie she help us through the process of organising the funeral and delivered second to none care to all of us
    Thank you so much to all the team at H Dales We would highly recommend to ever one couldn't praises them enough
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    Thank you for sharing your sentiments with us regarding your experience. I am glad that we were respectful of your needs at such a difficult time and that the service was carried out to your satisfaction.
  • 5.0
    Rating 5.0
    I can't recommend this firm highly enough. My mum died very suddenly, and we were completely in shock. Dales were really helpful and kind right through the whole process. We were consulted over everything, kept informed, and our options were explained. The funeral itself was beautiful, very moving and dignified. The limos were very smart and comfortable, and they took us on to the venue for our family commemoration afterwards. Afterwards we received a beautiful memory box with a copy of the order of service booklet, a laminated copy of the newspaper announcement, and three roses from the coffin sheaf. I was so touched by this, but it was typical of their care, attention to detail and thoughtfulness. Since the funeral we have been kept informed about the headstone and what is happening with that, and they followed up to make sure we had received the service we expected. I would certainly come to Dales again.
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    Thank you for sharing your experience with us on your online review. I am glad that we were able to provide you with the dignity and respect needed at this time and that all of your wishes and requirements were carried out by the team as you had requested.
  • 5.0
    Rating 5.0
    My Father sadly passed away in April,the people at Horace Dales were very helpful and supportive at this sad time. The day of the funeral was very dignified and professional but also had a very personal touch. I would like to thank all the Staff you made a difficult day much easier.
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    We have received your online review. I am glad that all of your wishes and requirements were carried out by the team as you had requested and that you were well looked after by our staff.
  • 5.0
    Rating 5.0
    Me and my wife have used Dignity for both of our parents funerals and find them very easy to deal with, from start to finish everything runs just how you want it to go
    And would recommend them to everybody
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    Thank you for taking the time to send us your online review. Your feedback is always valuable to us. I am pleased that you were well looked after by our team and we were able to help make things easier for you at such a difficult time.
  • 5.0
    Rating 5.0
    The arrangements were made with utmost sensitivity and compassion and were carried out on the day of the funeral with with a quiet, inconspicuous efficiency. All went to plan and to the letter. Jackie was professionalism personified and Adele and Kelly-Anne have also been excellent. I would highly recommend Dale's Funeral Services.
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    Thank you for the kind comments posted on your online review. I am glad that we were able to provide you with the care and support needed at this time and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    During our recent bereavement, all of the team at H Dale Funeral Directors acted in a thoroughly professional and compassionate manner, throughout the entire funeral process and I would have absolutely no hesitation in recommending their services to friends and relatives.
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    Thank you for the comments left as part of your online review. I am pleased to hear that you found our staff to be professional and respectful and that the service was carried out to your satisfaction.
  • 5.0
    Rating 5.0
    I would like to thank all the staff at H Dale for their compassion and understanding it was a very difficult time for myself and my family as my husband had died suddenly and we had no idea what to do but the staff made us feel we were a part of their family. We will be eternally greatful for their respect and how they treated my husband when We visited the chapel of rest and when he was finally laid to rest I will definitely recommend this team.
    Kind regards Christina Need
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    Thank you for sharing your experience with us on your online review. I am pleased that we were able to look after you and your family at this difficult time and that the arrangements for your Husband were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    At this difficult time everyone we spoke to or dealt with was extremely helpful, understanding and patient.
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    Thank you for sharing your views with us on your online review. I am pleased that our team looked after you so well and that we were able to help make things easier for you at such a difficult time.
  • 5.0
    Rating 5.0
    At one of the most difficult and emotional times in my life, Jackie and her team were there to support myself and my family. She listened when I told her what I would like and never tried to tell me what I should do but guided me when I wasn't quite on track so we gave my mum the funeral she would have wanted and deserved. She even matched the Celebrant to match 'us' what a beautiful person she turned out to be. They both worked together to get the music we wanted for the service one of which was quite difficult to obtain. Jackie never flinched when I cried or got upset or whenI lost the plot. The flowers were exactly what I asked for and on the day she and her team ensured mum was the centre of everything and everything was just how we wanted it to be. On the day of the funeral Jackie spotted a wedding photograph of my parents and asked if I would like to have it in the hearse with mum and then by her coffin at the crematorium...what a beautiful touch one we didn't think of but it still made me cry bless her.Thank you Jackie and team.
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    Thank you for sharing your experience with us on your online review. I am glad that we were able to provide you with the care and support needed at this time and that all of your wishes and requirements were carried out by the team as you had requested.
  • 5.0
    Rating 5.0
    Very helpful and friendly staff at this sad time. 5 star service.
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    Thank you for posting your online review. I am pleased that you were so well looked after by our team and that we were able to help make things easier for you at such a difficult time.
  • 5.0
    Rating 5.0
    We were very pleased with the service we received from start to finish - particularly on the day of the funeral. Please give our thanks to all the staff involved.
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    Thank you for posting your review online. I am pleased that our team looked after you so well and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    Excellent service, Jackie went above and beyond with her support on the day of the funeral xxx
    Dignity Funeral logo
    Response on behalf of H. Dale Funeral Directors
    Thank you for posting your review online. I am pleased that you were so well looked after by our team and that we were able to provide you with the care and support needed at this time.