H. Dale Funeral Directors, Stoke

We take the greatest care as we look after the families of Stoke-on-Trent.
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24 hours a day
Reviews
Rating 5.0
based on 21 reviews

About our Stoke funeral home

We are H. Dale Funeral Directors and it is with pride and dignity that we serve Longton, Adderley Green, Weston Coyney, Hulme, Dresden, Normacot, Fenton and the rest of Stoke on Trent.

Using our many years of experience, we are here to arrange a farewell that is truly special to you. It is our duty to listen to your every need and want and organise your loved one’s funeral to be a reflection of their life.

You are in control of every aspect of your loved one's goodbye; we can cater to your every wish. We have expertise in all types of funerals; whether you would like a cremation or a traditional or religious funeral or a woodland burial, we can help. It is our aim to make your loved one’s funeral distinct and unique that expresses the way they lived their life.

We have a team on hand to help you every step of the way. You can call us 24 hours a day, we are here to guide and support during this difficult time.

Please give us a call from the moment you need us, and we will be here to help.
H. Dale Funeral Directors in Sandford Hill, Longton, Stoke on Trent.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

We understand how special life is with those that you love. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral.

If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
  • Full Service Funeral in Stoke-on-Trent, from £3,545

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 01782 313866
  • Simple Funeral Service in Stoke-on-Trent, from £1,995

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 01782 313866

Where to find us

Address

176 Anchor Road
Sandford Hill, Longton
Stoke-on-Trent ST3 5EF
GB

Directions and Parking

See our map or get in touch if you need help with directions.

Please call us before your visit and we will advise you on parking.

Funeral Home Opening Times

Our staff are available 24 hours a day on 01782 313866 if you require our services outside of these hours.
Day of the WeekHours
Monday09:30 - 15:00
Tuesday09:30 - 15:00
Wednesday09:30 - 15:00
Thursday09:30 - 15:00
Friday09:30 - 15:00
Saturday09:00 - 12:00
SundayClosed

Frequently asked questions

Reviews of our services

5.0
Rating 5.0
based on 21 reviews
Rating 5.0
From start to finish they provided first class service and empathy...nothing was too much trouble and they explained everything fully. Felt like they really cared.
Response from H. Dale Funeral Directors
Thank you for posting your review online. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Rating 5.0
Jackie and the team at H. Dale are amazing. From start to finish, they go out of their way to help with every detail and ensure everything runs smoothly.

Losing a relative presents a very difficult time and we can’t thank them enough for everything they did for us and, indeed, my Uncle.

Furthermore, I would definitely recommend having a pre-paid funeral plan with Dignity. I activated the plan on the day my Uncle passed away and from that moment, the team at H. Dale took over — in an extremely helpful and professional manner.

We can’t recommend their services enough.

Thank you. From all the family.
Response from H. Dale Funeral Directors
Thank you for an exceptional review. I am pleased that we provided the highest level of care and guidance for you and your family.
Rating 5.0
Professional and friendly service from start to finish.
Response from H. Dale Funeral Directors
I am glad we were able to provide you with the support and guidance needed.
Rating 5.0
Excellent service from start to finish
Response from H. Dale Funeral Directors
I am pleased that we provided the highest level of care and guidance for you and your family.
Rating 5.0
When my Father passed away in July 2019 we chose H.Dale funeral directors to guide us through this difficult time. They were absolutely fantastic from start to finish, and were incredibly supportive for me and my family and nothing was to much trouble for them. We would highly recommend them.
Response from H. Dale Funeral Directors
Thank you for sharing your experience with us on your online review. We are glad that we were respectful of your needs at such a difficult time and that our staff went above and beyond to deliver the service you expected.
Rating 5.0
Brilliant and Jackie was outstanding thank you
Response from H. Dale Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved.
Rating 5.0
The staff at H Dales Longton branch, we're professional, caring and went above & beyond the service they provided, even had a photograph of my late father placed at the side of his coffin during the service. Jackie is always available to answer any questions you may have. Would recommend to anyone who needs a professional funeral directors.
Response from H. Dale Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
Myself and my family were very happy with the service provided by the staff of H Dale. Special thanks to Jackie, Adele and Kelly. They were all lovely to deal with.

Thanks to them, the day went off very well.

Regards

Mike Jolley
Response from H. Dale Funeral Directors
Thank you for your kind comments on your review. I am glad that we were able to provide you with the care and support needed at this time and we were able to help make things easier for you and the family.
Rating 5.0
Unfortunately my mother passed away quite recently and I had to organise her funeral. Having never done this before, I visited a few Funeral Directors in the local area and decided to choose H Dale Funeral Directors and I really cannot thank them enough for the service they provided. Jackie, Adele, Kelly and all the team provide a very professional, caring and supportive service. From my initial enquiry, they showed compassion and put me at ease and guided me through the process. I am sure my mother would have been delighted with the funeral arrangements - from the travel to/from the crematorium, choice of coffin, flowers, order of service and donations. On the day of the funeral Jackie was extremely kind and sensitive to my emotions.

They were always there for me if I had any queries or just needed to talk things through. It was very reassuring to know that they were there and I would recommend them to anyone. The quality of service they provide in such unfortunate/delicate circumstances is very commendable - 110%.
Response from H. Dale Funeral Directors
We appreciate you leaving a review online for your experience with H Dale Funeral Service. We are glad that we were respectful of your needs at such a difficult time and that the team looked after you so well.
Rating 5.0
You simply couldn't wish for better professionalism care compassion Nothing was to much trouble A special mention for Jackie she help us through the process of organising the funeral and delivered second to none care to all of us
Thank you so much to all the team at H Dales We would highly recommend to ever one couldn't praises them enough
Response from H. Dale Funeral Directors
Thank you for sharing your sentiments with us regarding your experience. I am glad that we were respectful of your needs at such a difficult time and that the service was carried out to your satisfaction.
Rating 5.0
I can't recommend this firm highly enough. My mum died very suddenly, and we were completely in shock. Dales were really helpful and kind right through the whole process. We were consulted over everything, kept informed, and our options were explained. The funeral itself was beautiful, very moving and dignified. The limos were very smart and comfortable, and they took us on to the venue for our family commemoration afterwards. Afterwards we received a beautiful memory box with a copy of the order of service booklet, a laminated copy of the newspaper announcement, and three roses from the coffin sheaf. I was so touched by this, but it was typical of their care, attention to detail and thoughtfulness. Since the funeral we have been kept informed about the headstone and what is happening with that, and they followed up to make sure we had received the service we expected. I would certainly come to Dales again.
Response from H. Dale Funeral Directors
Thank you for sharing your experience with us on your online review. I am glad that we were able to provide you with the dignity and respect needed at this time and that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
My Father sadly passed away in April,the people at Horace Dales were very helpful and supportive at this sad time. The day of the funeral was very dignified and professional but also had a very personal touch. I would like to thank all the Staff you made a difficult day much easier.
Response from H. Dale Funeral Directors
We have received your online review. I am glad that all of your wishes and requirements were carried out by the team as you had requested and that you were well looked after by our staff.
Rating 5.0
Me and my wife have used Dignity for both of our parents funerals and find them very easy to deal with, from start to finish everything runs just how you want it to go
And would recommend them to everybody
Response from H. Dale Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us. I am pleased that you were well looked after by our team and we were able to help make things easier for you at such a difficult time.
Rating 5.0
The arrangements were made with utmost sensitivity and compassion and were carried out on the day of the funeral with with a quiet, inconspicuous efficiency. All went to plan and to the letter. Jackie was professionalism personified and Adele and Kelly-Anne have also been excellent. I would highly recommend Dale's Funeral Services.
Response from H. Dale Funeral Directors
Thank you for the kind comments posted on your online review. I am glad that we were able to provide you with the care and support needed at this time and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
During our recent bereavement, all of the team at H Dale Funeral Directors acted in a thoroughly professional and compassionate manner, throughout the entire funeral process and I would have absolutely no hesitation in recommending their services to friends and relatives.
Response from H. Dale Funeral Directors
Thank you for the comments left as part of your online review. I am pleased to hear that you found our staff to be professional and respectful and that the service was carried out to your satisfaction.
Rating 5.0
I would like to thank all the staff at H Dale for their compassion and understanding it was a very difficult time for myself and my family as my husband had died suddenly and we had no idea what to do but the staff made us feel we were a part of their family. We will be eternally greatful for their respect and how they treated my husband when We visited the chapel of rest and when he was finally laid to rest I will definitely recommend this team.
Kind regards Christina Need
Response from H. Dale Funeral Directors
Thank you for sharing your experience with us on your online review. I am pleased that we were able to look after you and your family at this difficult time and that the arrangements for your Husband were carried out to your satisfaction.
Rating 5.0
At this difficult time everyone we spoke to or dealt with was extremely helpful, understanding and patient.
Response from H. Dale Funeral Directors
Thank you for sharing your views with us on your online review. I am pleased that our team looked after you so well and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
At one of the most difficult and emotional times in my life, Jackie and her team were there to support myself and my family. She listened when I told her what I would like and never tried to tell me what I should do but guided me when I wasn't quite on track so we gave my mum the funeral she would have wanted and deserved. She even matched the Celebrant to match 'us' what a beautiful person she turned out to be. They both worked together to get the music we wanted for the service one of which was quite difficult to obtain. Jackie never flinched when I cried or got upset or whenI lost the plot. The flowers were exactly what I asked for and on the day she and her team ensured mum was the centre of everything and everything was just how we wanted it to be. On the day of the funeral Jackie spotted a wedding photograph of my parents and asked if I would like to have it in the hearse with mum and then by her coffin at the crematorium...what a beautiful touch one we didn't think of but it still made me cry bless her.Thank you Jackie and team.
Response from H. Dale Funeral Directors
Thank you for sharing your experience with us on your online review. I am glad that we were able to provide you with the care and support needed at this time and that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
Very helpful and friendly staff at this sad time. 5 star service.
Response from H. Dale Funeral Directors
Thank you for posting your online review. I am pleased that you were so well looked after by our team and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
We were very pleased with the service we received from start to finish - particularly on the day of the funeral. Please give our thanks to all the staff involved.
Response from H. Dale Funeral Directors
Thank you for posting your review online. I am pleased that our team looked after you so well and that all of the arrangements were carried out to your satisfaction.
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