H. Dale Funeral Directors, Stoke

Our Stoke Funeral Directors are here 24 hours a day, seven days a week, to help arrange a meaningful and personalised funeral for your loved one.
H. Dale Funeral Directors in Sandford Hill, Longton, Stoke on Trent.
BASED ON 42 reviews
Rating 5.0
H. Dale Funeral Directors in Sandford Hill, Longton, Stoke on Trent.

About our Stoke funeral home

We are H. Dale Funeral Directors and it is with pride and dignity that we serve Longton, Adderley Green, Weston Coyney, Hulme, Dresden, Normacot, Fenton, Newcastle-under-Lyme and the rest of Stoke-on-Trent.

Using our many years of experience, we are here to arrange a farewell that is truly special to you. It is our duty to listen to your every need and want and organise your loved one’s funeral to be a reflection of their life.

You are in control of every aspect of your loved one's goodbye; we can cater to your every wish. We have expertise in all types of funerals; whether you would like a cremation or a traditional or religious funeral or a woodland burial, we can help. It is our aim to make your loved one’s funeral distinct and unique that expresses the way they lived their life.

We have a team on hand to help you every step of the way. You can call us 24 hours a day, we are here to guide and support during this difficult time.

Please give us a call from the moment you need us, and we will be here to help.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
  • Full Service Funeral

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.
    Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    Our costs from
    £3,545
    Full Service Funeral in Stoke-on-Trent Image

    Full Service Funeral

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.
    Our costs from
    £3,545
    Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    Full Service Funeral in Stoke-on-Trent Image

    Full Service FuneralOur costs from £3,545

    Or find out more about finance options available from Funeral Safe.

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 01782 313866.
  • Simple Funeral Service in Stoke-on-Trent

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
    Our costs from
    £1,995
    Simple Funeral Service in Stoke-on-Trent Image

    Simple Funeral Service in Stoke-on-Trent

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    Our costs from
    £1,995
    This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
    Simple Funeral Service in Stoke-on-Trent Image

    Simple Funeral Service in Stoke-on-TrentOur costs from £1,995

    Or find out more about finance options available from Funeral Safe.

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 01782 313866

Where to find us

Address

176 Anchor Road
Sandford Hill, Longton
Stoke-on-Trent ST3 5EF
GB

Directions and Parking

See our map or get in touch if you need help with directions.

Please call us before your visit and we will advise you on parking.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 12:00
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01782 313866

Frequently asked questions

Reviews of our services

5.0
Rating 5.0
based on 42 reviews
Rating 5.0
H Dale’s were very professional and empathetic throughout.
Jackie, Natalie and the rest of the team were approachable and very helpful.
Response from H. Dale Funeral Directors
Thank you for taking the time to share your thoughts with us. I am glad that you and the family were well cared for.
Rating 5.0
Under the sad circumstances all the staff were amazing and I can't thank them enough.
Response from H. Dale Funeral Directors
Thank you for sharing your thoughts with us on your online review.
Rating 5.0
All aspects explained and dealt with in a very professional and sympathetic manner making a stressful, emotional time easier to get through.
The guidance and support given by Adele at the funeral was exemplary which helped to alleviate the anxiety of the occasion
All the staff including reception, managers and drivers gave a first class service
Response from H. Dale Funeral Directors
We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service. I am glad that we were able to provide you with the care and support needed at this time.
Rating 5.0
I want to thank you all so much for all you did and for us, the service was just as she wanted, and there wasn’t one thing that we could have done better, and that was down to you and the wonderful staff at H Dales. Thank you again for all the time and thought you put into the service and to help my Dad, Sister and myself through a very sad time.
Response from H. Dale Funeral Directors
I am pleased to hear that the service was carried out to your satisfaction. We always appreciate receiving comments, it enables us to provide the right care for each family. Thank you so much for your review.
Rating 5.0
In a very sad time and amid suffering from anxiety,I was met with nothing but kindness, patience & understanding from Jackie & all staff at H.Dale &,in particular, Kelly-Anne was so compassionate & empathetic. As far back as I can remember, my family have gone to H (Horace) Dale for their service and, in such unusual times, the day was made good and memorable through the sadness. Thank you
Response from H. Dale Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed. It has been an honour to look after you and your Father.
Rating 5.0
Myself and my family were amazed at how Mum’s funeral was treated with love and respect. We have nothing but lots of praise to H Dale and the staff for being so caring and helpful . We could not have got through this time without your help and guidance and you did our mum proud! Thank you so much, you are all amazing!
Response from H. Dale Funeral Directors
Thank you for your thoughtful review. It is incredibly helpful to other families in the same circumstances as yourself. It has been an honour to look after you and your loved one and to respond sensitively to your specific needs.
Rating 5.0
I can't thank H.Dale enough for their care and compassion. A special thank you to Adele for helping to organise a special farewell to my father. Even during these difficult times with covid my father had great service. Although limited to the number of people at the service, friends and family were able to say goodbye either before with letters or a video link on the day. Thank you for pointing me in the right direction and your support
Response from H. Dale Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
Considering the very difficult circumstances ref Covid the H Dale team were exceptional. A special mention to Adele who was superb and a real credit to your team, professional from start to finish, sympathetic when explaining rules and compassionate throughout, even though we couldn't have the funeral we wanted for my dad ref numbers and wake etc Adele was always there to advise. I cant praise her enough and I hope our paths cross in the future socially so i can buy her a drink and thank her properly.
Response from H. Dale Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 5.0
The team at H. Dale provided an extremely professional, very supportive and compassionate service.
They treated my husband with the utmost dignity and respect and their total care, courteousness and sensitivity went above and beyond.
The funeral was extremely well organised and I cannot thank them enough for making such a difficult day easier to bear.
Response from H. Dale Funeral Directors
We always appreciate receiving comments, it enables us to provide the right care for each family. I am glad that the final wishes for your Husband were carried out to the highest standard.
Rating 5.0
I cannot fault the service I received from all the staff at H. Dale’s when recently arranging my mother’s funeral.
A particular mention must go out to Jackie for whom nothing was too much trouble, with consummate professionalism she took on any and all requests without me needing to concern myself with any of the details.
The net result being a dignified, meaningful, personal and socially distanced Covid secure funeral.
Thank you.
Response from H. Dale Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time.
Rating 5.0
Excellent service from a very caring and professional team. Special thanks to Kelly who acted with compassion during the time before the funeral and Jackie on the day of the funeral. Nothing was to much trouble with a caring and personal touch. Highly recommended.
Response from H. Dale Funeral Directors
Thank you for entrusting us with the care of your loved one. We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after.
Rating 5.0
My Mum recently passed away and from the moment that H Dale were contacted right through until completion of the funeral I found the service was totally professional and also done in a caring and compassionate way. All the arrangements were made in a way that took any pressure off our family. Even before the funeral H Dale made sure that I was helped with my grief and all my requests were met. I am glad we did not go anywhere else.
Response from H. Dale Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Brilliant service from start to finish. Adele and Jackie are a credit to the company. Adele is a thoughtful,caring young lady. I know that if I were her parents I would be extremely proud of her. Adele goes that extra mile to make sure everything runs smoothly. Many thanks to all at H Dale, I would recommend them to everyone. Thank you again. Sarah.
Response from H. Dale Funeral Directors
Thank you for your 5* review. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 5.0
Fantastic service that made a difficult time a little easier. Always available to answer any queries and just a smooth and dignified process from start to finish. Thanks to Kelly for all her assistance and Jackie too on the day itself. I would highly recommend.
Response from H. Dale Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It’s good to hear that you and the family received helpful guidance through this time.
Rating 5.0
Caring and professional approach with helpful and polite staff who were able to offer support and compassion. Jackie and team were excellent offering guidance where required but sensitivity and a personal touch. This really helped in a difficult situation compounded by the restrictions imposed due to Covid.
Response from H. Dale Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
Very thoughtful Helpful caring staff
Response from H. Dale Funeral Directors
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be.
Rating 5.0
The service we received from H Dale's was excellent, from start to finish. everything was handled with sensitivity and kindness and with the utmost professionalism. All questions were answered promptly, and nothing was too much trouble. The whole team were excellent, but in particular Jackie.
Response from H. Dale Funeral Directors
I am glad you chose H Dale Funeral Directors to take care of your loved one and that our staff went above and beyond to deliver the service you expected.
Rating 5.0
Excellent throughout. Thank you.
Response from H. Dale Funeral Directors
Thank you for your review. I am glad that we provided a professional service to you.
Rating 5.0
Very lovely team and wonderful service from start to the end especially with the difficult circumstances of Covid restrictions
Response from H. Dale Funeral Directors
Thank you for your comments left as part of your online review. I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time.
Rating 5.0
I was very impressed with the service provided and could not fault it.

It was a great comfort to know that everyone was so compassionate and understanding.

Thank you.
Response from H. Dale Funeral Directors
We are incredibly grateful that you took the time to leave us this review. I am happy that we provided a professional service to you.
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