H. Dale Funeral Directors, Stoke

H. Dale Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.
BASED ON 63 reviews
Rating 5.0

About our Stoke funeral home

We are H. Dale Funeral Directors and it is with pride and dignity that we serve Longton, Adderley Green, Weston Coyney, Hulme, Dresden, Normacot, Fenton, Newcastle-under-Lyme and the rest of Stoke-on-Trent.

Using our many years of experience, we are here to arrange a farewell that is truly special to you. It is our duty to listen to your every need and want and organise your loved one’s funeral to be a reflection of their life.

You are in control of every aspect of your loved one's goodbye; we can cater to your every wish. We have expertise in all types of funerals; whether you would like a cremation or a traditional or religious funeral or a woodland burial, we can help. It is our aim to make your loved one’s funeral distinct and unique that expresses the way they lived their life.

We have a team on hand to help you every step of the way. You can call us 24 hours a day, we are here to guide and support during this difficult time.

Please give us a call from the moment you need us, and we will be here to help.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £1,050
    (Includes cost of cremation).
    (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £1,050
    (Includes cost of cremation).
    (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2370
    plus £1269 estimated third party costs for cost of cremation.
    plus £1269 estimated third party costs for cost of cremation.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2370
    plus £1269 estimated third party costs for cost of cremation.
    plus £1269 estimated third party costs for cost of cremation.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

176 Anchor Road
Sandford Hill, Longton
Stoke-on-Trent ST3 5EF
GB

Directions and Parking

See our map or get in touch if you need help with directions.

Please call us before your visit and we will advise you on parking.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01782 313866

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

5.0
Rating 5.0
based on 63 reviews
Rating 5.0
Andy at h dale was so helpful and everything was done to a excellent standard
Made me and my wife feel so a comfortable with my mums arrangementcan not thank all the team for looking after us many thanks mr j adams
Response from H. Dale Funeral Directors
We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service. It has been a privilege to support your family and care for your mother. We are proud of the whole team.
Rating 5.0
Nothing was too much trouble, we were treated sympathetically and respectfully at all times. Andy was extremely helpful prior to the funeral and Adele made sure that everything went as smoothly as possible on the day. Highly recommended.
Response from H. Dale Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families.
Rating 5.0
I could not ask for a more sympathetic and caring treatment.
The funeral service was conducted efficiently and with consideration for all who were attending.
I could not speak more highly of the company or of the way I was looked after by them.
Response from H. Dale Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
My dad sadly passed away on the 12th of October 2022. H Dale funeral directors. Were very professional. Adele came out on the Monday to sort out everything. We told her what we wanted and Adele arranged everything for us. My dad had requested bagpipe music playing. Thanks to Adele we went one better and we actually had a bagpiper play at his funeral. We didn't want a religious funeral for him. Adele but us incontact with a lovely lady called nicola. He had a lovely service thanks to Adele and h Dale. Adele even put us in contact with a lady who dose memorial jewellery for myself and my daughters to have jewellery made with my mum's ashes. Adele really did go above and beyond for us and I would highly recommend Adele and h Dale
Response from H. Dale Funeral Directors
I am pleased that all of the arrangements were carried out to your satisfaction. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you
Rating 5.0
The day went well, Dales did us proud.
Response from H. Dale Funeral Directors
Thank you for taking the time to share your thoughts with us.
Rating 5.0
Andy and the team kept me up to date with anything I needed to know,they made my experience stress free which I believe is very important in situations like this,thanks to all at H.Dale I cannot thank you enough
Response from H. Dale Funeral Directors
Thank you for using our services for your loved one. I am glad that you found our staff to be informative and reliable and pleased we were able to help make things easier for you at such a difficult time. We always appreciate receiving comments, it enables us to provide the right care for each family.
Rating 5.0
From the first phone call to the actual funeral, we had nothing but a 100% service from the guys. In particular Andy was extremely helpful in providing us with all the information we needed to know and also with the arrangements for the funeral.Matt and the others were compassionate and extremely professional on the day of the funeral.
Overall the guys made it a beautiful funeral and the family were so grateful for their support and fabulous professionalism.
Response from H. Dale Funeral Directors
Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Your feedback is so valuable to us and we would like to say thank you.
Rating 5.0
H dale funeral directors were amazing they did both of my parents general's and we were treated with respect and kindness.matt helped with every aspect of the funeral.i would highly recommend them to anyone.
Response from H. Dale Funeral Directors
We are glad that we were respectful of your needs at such a difficult time. Thank you for highlighting a member of our team who has made a difference to your personal experience and for this positive recommendation, it is greatly appreciated.
Rating 5.0
Could not fault H Dales Funeral Directors kept us up to date and guided us through every thing we needed to do,nothing was to much trouble our thanks to Andy for all his help and especially to Mat who made sure every things on the day ran so smoothly and to all the staff for there kindness shown to all our family .would highly recommend H Dales Funeral Directors.
Response from H. Dale Funeral Directors
Thank you for these lovely words, it means so much to the whole team. It is good to know that we managed to make the day run as smoothly as possible for you. I am glad that our staff went above and beyond to deliver the service you expected.
Rating 5.0
“A” dealt with organising my mother’s funeral in a very caring and efficient way. He dealt with organising everything we requested including the flowers, the celebrant, quotes and locations for the wake, the order of service. Any changes we requested were dealt with efficiently to ensure that the funeral was just as we wanted it to be. At what was naturally a distressing time for us, we were confident that we did not need to worry about the day of the funeral and that everything would run smoothly.
Response from H. Dale Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
Very kind, caring and accommodating during the tough time. Any changes we needed for the service were met, we were very appreciative that family were allowed at the viewing with Covid complications.

The celebrant (Kim) was fantastic and so lovely to all the family and really made the service perfect.

All the staff assisted in remembering our lovely Jim and it really made a difference for our grieving process.
Response from H. Dale Funeral Directors
We are glad that we were respectful of your needs at such a difficult time. I am pleased that we provided the highest level of care and guidance for you and your family. Your feedback is so valuable to us and we would like to say thank you.
Rating 5.0
Service provided was excellent and i can’t thank any of the dales team enough. Polite friendly caring service.
5/5 stars
Response from H. Dale Funeral Directors
We pride ourselves in maintaining the highest quality of care for our families and I am pleased that our team looked after you so well. Your feedback is always valuable to us.
Rating 5.0
H.Dale are fantastic. From first meeting them to organise my wife’s funeral to the funeral it self, everything went smoothly and was a perfect send off for her. They are always there to answer any questions and nothing is to much trouble.
Thank you
Response from H. Dale Funeral Directors
I am pleased that all of the arrangements were carried out to your satisfaction. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
H. Dale provided a first class service from start to finish. At all times they were extremely patient, considerate and understanding, allowing me as much time as I needed to consider the options, and to discuss the arrangements. They really could not have done more to help. Everything was carried out exactly as discussed, down to the smallest detail, and to a very high standard, and their communication throughout was excellent. They really could not have done better, and I would not hesitate to recommend them highly.
Response from H. Dale Funeral Directors
It’s so good to hear that we gave outstanding support to you from the branch. We understand how important it is to keep families informed and I'm pleased that our team did exactly that for you. Thank you for this positive recommendation, it is greatly appreciated.
Rating 5.0
THE QUALITY OF SERVICE WE RECEIVED RECENTLY FROM H DALES WAS OF THEIR USUAL HIGH STANDARD. PERFECT TIMING, SKILLED DRIVERS, GENUINE CONSIDERATION FOR FAMILY MEMBERS AND A TRULY PROFESSIONAL FUNERAL DIRECTOR. THIS WAS AT LEAST THE THIRD TIME WE HAVE USED DALES AND, AT THIS TIME,I CANNOT SEE US SEEING THE NEED TO GO ANYWHERE ELSE.
Response from H. Dale Funeral Directors
We are grateful of receiving your online review. Thank you for entrusting us with the care of another loved one.
Rating 5.0
All members of staff were friendly and supportive at all times. They went above and beyond to make a very difficult time so much easier to endure. As a family we have used H Dale Funeral Services in the past and would not hesitate to recommend them and will use them in the future. Many many thanks for a wonderful sympathetic service.
Response from H. Dale Funeral Directors
Thank you for your lovely recommendation and kind words. We are happy that we provided an important service to you through this difficult time and that you have entrusted us with another loved one.
Rating 5.0
Couldn’t have asked for a better team. So helpful during the organisation and caring and professional but totally understanding on the day. Would thoroughly recommend.
Response from H. Dale Funeral Directors
Thank you for leaving a review online for H Dale Funeral Directors. Our whole team are here to give the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
I would just like to say thank you,to the staff at H.Dale funeral directors who arranged my late mother's funeral.
They were very professional and
caring and made the process a lot easier to deal with.

Many Thanks
Keith Baddeley.
Response from H. Dale Funeral Directors
Thank you for entrusting us with the care of your Mother and I am happy that we provided a professional service to you. We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families.
Rating 5.0
I thought the service we got was excellent.
Response from H. Dale Funeral Directors
We are grateful of you using our services to provide something special for your loved one. Thank you for your 5* review.
Rating 5.0
Thanks to all the team especially Jackie who had to deal with a very difficult situation once again thank you
Response from H. Dale Funeral Directors
These kind words mean a great deal to the whole team. We always strive to give each family what they need even when times are difficult.     
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